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Author: Robert Bolton
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0814413420
Category : Business & Economics
Languages : en
Pages : 242
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Book Description
As cofounders of the leadership coaching and training firm Ridge Associates, authors Robert Bolton and Dorothy Grover teach that good interpersonal communication is essential to getting things done. In this comprehensive and practical guide, they offer a proven method for understanding the key behavioral styles of those around you (including your own) and explain how you can leverage the strengths and weaknesses of each to relate to others--even the most difficult of coworkers--more winsomely. People Styles at Work . . . and Beyond does this by offering a self-assessment to determine which style you are and then uses that information to teach readers how to: recognize how they come across to other coworkers; read others' body language and behavior to identify the best ways to work with them; make small adjustments that will dramatically increase the quality and productivity of their interactions; find common ground with different people while retaining their individuality; relate less defensively and more effectively no matter how others act At work, at home, and even while you're out running errands, your ability to relate to others affects how well you get things done. Now including all new material on personal relationships, parenting, and more, this is the ultimate how-to can help any reader avoid conflicts and enhance important relationships.
Author: Robert Bolton
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0814413420
Category : Business & Economics
Languages : en
Pages : 242
Get Book Here
Book Description
As cofounders of the leadership coaching and training firm Ridge Associates, authors Robert Bolton and Dorothy Grover teach that good interpersonal communication is essential to getting things done. In this comprehensive and practical guide, they offer a proven method for understanding the key behavioral styles of those around you (including your own) and explain how you can leverage the strengths and weaknesses of each to relate to others--even the most difficult of coworkers--more winsomely. People Styles at Work . . . and Beyond does this by offering a self-assessment to determine which style you are and then uses that information to teach readers how to: recognize how they come across to other coworkers; read others' body language and behavior to identify the best ways to work with them; make small adjustments that will dramatically increase the quality and productivity of their interactions; find common ground with different people while retaining their individuality; relate less defensively and more effectively no matter how others act At work, at home, and even while you're out running errands, your ability to relate to others affects how well you get things done. Now including all new material on personal relationships, parenting, and more, this is the ultimate how-to can help any reader avoid conflicts and enhance important relationships.
Author: Robert Bolton
Publisher: AMACOM Div American Mgmt Assn
ISBN: 9780814477236
Category : Business & Economics
Languages : en
Pages : 212
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Book Description
This text asserts that it is possible to overcome personality conflicts by understanding other people's differences instead of merely reacting to them emotionally
Author: Robert Bolton
Publisher: AMACOM
ISBN: 0814420079
Category : Business & Economics
Languages : en
Pages : 313
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Book Description
This book is your blueprint for strengthening and conditioning yourself as the best corporate trainer you can possibly be. Corporate training is a challenging but incredibly rewarding job. To help others develop the skills they need to advance their careers and boost their organizations’ bottom lines is an awesome privilege to undertake. But while your clients are being sharpened into fine, efficient, successful workers under your watchful eye, how are you being developed and refined as a trainer? While providing a proven structure for dynamic workshops along with surefire strategies for blending course content with fluid interaction, What Great Trainers Do will show you how to: Organize presentations for maximum impact Use activities to connect participants to the content and each other Fine-tune your delivery Listen actively and read the group Make presentations interactive Adapt the course to fit the participants What Great Trainers Do is a one-stop resource to provide invaluable guidance and support for anyone involved with the challenging task of corporate training. You’re providing them with everything they need, don’t forget about yourself!
Author: Otto Kroeger
Publisher: Delta
ISBN: 0307574148
Category : Psychology
Languages : en
Pages : 298
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Book Description
What’s Your Type at Work? Are you one of those organized people who always complete your projects before they are due? Or do you put off getting the job done until the very last possible moment? Is your boss someone who readily lets you know how you are doing? Or does she always leave you unsure of precisely where you stand? Do you find that a few people on your team are incredibly creative but can never seem to get to a meeting on time? Do others require a specific agenda at the meeting in order to focus on the job at hand? Bestselling authors Otto Kroeger and Janet Thuesen make it easy to recognize your own type and those of your co-workers in Type Talk at Work, a revolutionary guide to understanding your workplace and thriving in it. fully revised and updated for its 10th anniversary, this popular classic now features a new chapter on leadership, showing you how to be more effective on the job. Get the most out of your employees—and employers—using the authors’ renowned expertise on typology. With Type Talk at Work, you’ll never look at the office the same way again!
Author: Dr. Frank Luntz
Publisher: Hachette Books
ISBN: 1401385745
Category : Language Arts & Disciplines
Languages : en
Pages : 438
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Book Description
The nation's premier communications expert shares his wisdom on how the words we choose can change the course of business, of politics, and of life in this country In Words That Work, Luntz offers a behind-the-scenes look at how the tactical use of words and phrases affects what we buy, who we vote for, and even what we believe in. With chapters like "The Ten Rules of Successful Communication" and "The 21 Words and Phrases for the 21st Century," he examines how choosing the right words is essential. Nobody is in a better position to explain than Frank Luntz: He has used his knowledge of words to help more than two dozen Fortune 500 companies grow. Hell tell us why Rupert Murdoch's six-billion-dollar decision to buy DirectTV was smart because satellite was more cutting edge than "digital cable," and why pharmaceutical companies transitioned their message from "treatment" to "prevention" and "wellness." If you ever wanted to learn how to talk your way out of a traffic ticket or talk your way into a raise, this book's for you.
Author: Robert Bolton
Publisher: Simon and Schuster
ISBN: 0731811283
Category : Business & Economics
Languages : en
Pages : 324
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Book Description
A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these ""roadblocks"" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.
Author:
Publisher:
ISBN: 9780814415979
Category : Marketing
Languages : en
Pages : 212
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Book Description
Author: Robert Bolton
Publisher: Amacom
ISBN: 9780814432013
Category : Business communication
Languages : en
Pages : 0
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Book Description
Most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. But learning how to actively listen and absorb what a person is saying, thinking, and feeling can set the stage for dramatically improved relationships and increased personal success.In Listen Up or Lose Out, communications expert Robert Bolton highlights the underestimated and not well utilized tool of active listening and explains how it can be used to gather perspectives, bridge differences, and resolve problems. By breaking down listening into a set of learnable skills such as avoiding the urge to criticize, question, or advise; focusing on the speaker's point of view; asking the right questions, in the right order; and learning how to read people's feelings and reflect them back, Bolton explains how one can become a skilled listener who experiences fewer conflicts, makes better decisions, and discovers opportunities that others might miss. Whether personally or in business, could you benefit from better communication? Give listening a try!
Author: Robert Bolton
Publisher: AMACOM
ISBN: 9780814424384
Category : Self-Help
Languages : en
Pages : 196
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Book Description
What is social style, and how can you make it work for you in a business situation? Your success at any management level depends largely on your ability to deal with other people. In this business-oriented approach to interpersonal relationships, management experts Robert Bolton and Dorothy Grover Bolton show you how to assess various behavior patterns and how to use that knowledge to capitalize on your strengths, minimize your weaknesses, and get the results you want from others. Are you predominantly an Amiable, an Analytical, an Expressive, or a Driver? Nearly everyone, according to Boltons' extensive research, uses on of the four basic social styles more often than the others. No style is better than any other, but each does bring with it a unique pattern of strengths and weaknesses. This book shows you not only how to recognize your style but also: how to use that knowledge to manage others more effectively, set appropriate life goals and career paths, plan a sound self-improvement plan, increase your creativity, and more. The best managers excel at being what they are rather than trying to be what they are not. If you feel that your effectiveness at work could be increased by better interpersonal skills but are tired of theories that want you to overhaul yourself to fit some uncomfortable, impersonal "management style," then let Social Style/Management Style improve your dealings with others and still let you be yourself.
Author: Dorothy Grover BOLTON
Publisher:
ISBN:
Category :
Languages : en
Pages : 0
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Book Description
Why is it so hard to work well with some people? People Styles at Work ... and Beyond presents a comprehensive, practical, and proven method readers can use to: - recognize how they come across to other coworkers - read others' body language and behavior to.
