Incident Management for Operations

Incident Management for Operations PDF Author: Rob Schnepp
Publisher: "O'Reilly Media, Inc."
ISBN: 1491917792
Category : Computers
Languages : en
Pages : 136

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Book Description
Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain. This book provides use cases of some of the largest (and smallest) IT operations teams in the world. There is a better way to respond. You just found it. Assess your IT incident response with the PROCESS programmatic evaluation tool Get an overview of the IMS all-hazard, all-risk framework Understand the responsibilities of the Incident Commander Form a unified command structure for events that affect multiple business units Systematically evaluate what broke and how the incident team responded

Incident Management for Operations

Incident Management for Operations PDF Author: Rob Schnepp
Publisher: "O'Reilly Media, Inc."
ISBN: 1491917792
Category : Computers
Languages : en
Pages : 136

Get Book Here

Book Description
Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain. This book provides use cases of some of the largest (and smallest) IT operations teams in the world. There is a better way to respond. You just found it. Assess your IT incident response with the PROCESS programmatic evaluation tool Get an overview of the IMS all-hazard, all-risk framework Understand the responsibilities of the Incident Commander Form a unified command structure for events that affect multiple business units Systematically evaluate what broke and how the incident team responded

The Cutter Incident

The Cutter Incident PDF Author: Paul A. Offit
Publisher: Yale University Press
ISBN: 9780300126051
Category : History
Languages : en
Pages : 262

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Book Description
Vaccines have saved more lives than any other single medical advance. Yet today only four companies make vaccines, and there is a growing crisis in vaccine availability. Why has this happened? This remarkable book recounts for the first time a devastating episode in 1955 at Cutter Laboratories in Berkeley, California, thathas led many pharmaceutical companies to abandon vaccine manufacture. Drawing on interviews with public health officials, pharmaceutical company executives, attorneys, Cutter employees, and victims of the vaccine, as well as on previously unavailable archives, Dr. Paul Offit offers a full account of the Cutter disaster. He describes the nation's relief when the polio vaccine was developed by Jonas Salk in 1955, the production of the vaccine at industrial facilities such as the one operated by Cutter, and the tragedy that occurred when 200,000 people were inadvertently injected with live virulent polio virus: 70,000 became ill, 200 were permanently paralyzed, and 10 died. Dr. Offit also explores how, as a consequence of the tragedy, one jury's verdict set in motion events that eventually suppressed the production of vaccines already licensed and deterred the development of new vaccines that hold the promise of preventing other fatal diseases.

There Are No Accidents

There Are No Accidents PDF Author: Jessie Singer
Publisher: Simon and Schuster
ISBN: 1982129662
Category : Medical
Languages : en
Pages : 352

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Book Description
A journalist recounts the surprising history of accidents and reveals how they’ve come to define all that’s wrong with America. We hear it all the time: “Sorry, it was just an accident.” And we’ve been deeply conditioned to just accept that explanation and move on. But as Jessie Singer argues convincingly: There are no such things as accidents. The vast majority of mishaps are not random but predictable and preventable. Singer uncovers just how the term “accident” itself protects those in power and leaves the most vulnerable in harm’s way, preventing investigations, pushing off debts, blaming the victims, diluting anger, and even sparking empathy for the perpetrators. As the rate of accidental death skyrockets in America, the poor and people of color end up bearing the brunt of the violence and blame, while the powerful use the excuse of the “accident” to avoid consequences for their actions. Born of the death of her best friend, and the killer who insisted it was an accident, this book is a moving investigation of the sort of tragedies that are all too common, and all too commonly ignored. In this revelatory book, Singer tracks accidental death in America from turn of the century factories and coal mines to today’s urban highways, rural hospitals, and Superfund sites. Drawing connections between traffic accidents, accidental opioid overdoses, and accidental oil spills, Singer proves that what we call accidents are hardly random. Rather, who lives and dies by an accident in America is defined by money and power. She also presents a variety of actions we can take as individuals and as a society to stem the tide of “accidents”—saving lives and holding the guilty to account.

Accident Book

Accident Book PDF Author: Health and Safety Executive (Hse)
Publisher:
ISBN: 9780717664580
Category :
Languages : en
Pages :

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Book Description


Improving the Continued Airworthiness of Civil Aircraft

Improving the Continued Airworthiness of Civil Aircraft PDF Author: National Research Council
Publisher: National Academies Press
ISBN: 0309173744
Category : Technology & Engineering
Languages : en
Pages : 87

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Book Description
As part of the national effort to improve aviation safety, the Federal Aviation Administration (FAA) chartered the National Research Council to examine and recommend improvements in the aircraft certification process currently used by the FAA, manufacturers, and operators.

Structuring Your Novel

Structuring Your Novel PDF Author: K. M. Weiland
Publisher: Penforasword
ISBN: 9780985780401
Category : Authorship
Languages : en
Pages : 0

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Book Description
Acclaim for Structuring Your Novel "I have long wished for a book like this. Structuring Your Novel is so much more than a writing craft book-it's a recipe to help writers structure a deep, meaningful journey for their hero that will captivate readers from beginning to end."-Angela Ackerman, Author of The Emotion Thesaurus "There is absolute gold in this book-and I am grateful that the author has a real talent for distilling some of the somewhat clunky information found elsewhere, into really simple-to-understand and easy-to-follow techniques."-Robert Scanlon "This book shows a writer how to structure their novel from beginning to end in a no-nonsense manner. It's fast and easy reading, and MAKES SENSE "-Carrie C. Spencer About the Book Is Structure the Hidden Foundation of All Successful Stories? Why do some stories work and others don't? The answer is structure. In this IPPY and NIEA-Award winning guide from the author of the bestselling Outlining Your Novel, you will learn the universal underpinnings that guarantee powerful plot and character arcs. An understanding of proper story and scene structure will show you how to perfectly time your story's major events and will provide you with an unerring standard against which to evaluate your novel's pacing and progression. Structuring Your Novel will show you: How to determine the best techniques for empowering your unique and personal vision for your story. How to identify common structural weaknesses and flip them around into stunning strengths. How to eliminate saggy middles by discovering your "centerpiece." Why you should NEVER include conflict in every scene. How to discover the questions you don't want readers asking about your plot-and then how to get them to ask the right questions. Story structure has enabled countless bestselling and classic authors. Now it's your turn More Praise for Structuring Your Novel "K.M. Weiland delivers another exceptional resource for writers-offering practical guidance on everything from crafting a book's hook to its resolution."-Elizabeth Spann Craig, Author of the Myrtle Clover Mysteries "Structuring Your Novel will give you the blueprint for making your story more powerful. I'm taking this one with me to my desert island "-Jennifer Ibarra "After finishing the book, I reviewed my own writing and was easily able to see where the story wasn't working, understand why it wasn't, and figure out what I needed to do to fix it."-Abby Geiger More storytelling assistance from K.M. Weiland: Outlining Your Novel: Map Your Way to Success-Can outlining help you write a better story?

The Site Reliability Workbook

The Site Reliability Workbook PDF Author: Betsy Beyer
Publisher: "O'Reilly Media, Inc."
ISBN: 1492029459
Category : Computers
Languages : en
Pages : 505

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Book Description
In 2016, Googleâ??s Site Reliability Engineering book ignited an industry discussion on what it means to run production services todayâ??and why reliability considerations are fundamental to service design. Now, Google engineers who worked on that bestseller introduce The Site Reliability Workbook, a hands-on companion that uses concrete examples to show you how to put SRE principles and practices to work in your environment. This new workbook not only combines practical examples from Googleâ??s experiences, but also provides case studies from Googleâ??s Cloud Platform customers who underwent this journey. Evernote, The Home Depot, The New York Times, and other companies outline hard-won experiences of what worked for them and what didnâ??t. Dive into this workbook and learn how to flesh out your own SRE practice, no matter what size your company is. Youâ??ll learn: How to run reliable services in environments you donâ??t completely controlâ??like cloud Practical applications of how to create, monitor, and run your services via Service Level Objectives How to convert existing ops teams to SREâ??including how to dig out of operational overload Methods for starting SRE from either greenfield or brownfield

Large-scale Incident Management

Large-scale Incident Management PDF Author: Mark Haraway
Publisher: Cengage Learning
ISBN: 9781428359932
Category : Command and control at fires
Languages : en
Pages : 0

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Book Description
Taking the approach that experience is the best teacher, Large Scale Incident Management is the first book of its kind to use a major, real-life, contemporary event to teach key incident management concepts. The book places readers in the Incident Commander seat for the EQ chemical fires that occurred in Apex, North Carolina, in October 2006: an event that lasted three days, shut down an entire city, and displaced 17,000 citizens. Using this large-scale incident as a running example of how critical components of successful incident management are actually applied in real life, it provides detailed insight into important topics in the field. Coverage begins with pre-planning and preparation, emergency plan development, and conducting community hazard assessments, and then progresses to implementation of the National Incident Management System (NIMS) as a part of daily operations, incident action plans, and complex NIMS for large catastrophic events. With this unique, real-life approach, the book is both engaging and instructional, leaving readers with a solid understanding, not only of large scale incident management concepts, but also how to apply them.

Intelligence-Driven Incident Response

Intelligence-Driven Incident Response PDF Author: Scott J Roberts
Publisher: "O'Reilly Media, Inc."
ISBN: 1491935197
Category : Computers
Languages : en
Pages : 286

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Book Description
Using a well-conceived incident response plan in the aftermath of an online security breach enables your team to identify attackers and learn how they operate. But, only when you approach incident response with a cyber threat intelligence mindset will you truly understand the value of that information. With this practical guide, you’ll learn the fundamentals of intelligence analysis, as well as the best ways to incorporate these techniques into your incident response process. Each method reinforces the other: threat intelligence supports and augments incident response, while incident response generates useful threat intelligence. This book helps incident managers, malware analysts, reverse engineers, digital forensics specialists, and intelligence analysts understand, implement, and benefit from this relationship. In three parts, this in-depth book includes: The fundamentals: get an introduction to cyber threat intelligence, the intelligence process, the incident-response process, and how they all work together Practical application: walk through the intelligence-driven incident response (IDIR) process using the F3EAD process—Find, Fix Finish, Exploit, Analyze, and Disseminate The way forward: explore big-picture aspects of IDIR that go beyond individual incident-response investigations, including intelligence team building

Bonica's Management of Pain

Bonica's Management of Pain PDF Author: Scott M. Fishman
Publisher: Lippincott Williams & Wilkins
ISBN: 1451161409
Category : Medical
Languages : en
Pages : 1698

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Book Description
Now in its Fourth Edition, with a brand-new editorial team, Bonica's Management of Pain will be the leading textbook and clinical reference in the field of pain medicine. An international group of the foremost experts provides comprehensive, current, clinically oriented coverage of the entire field. The contributors describe contemporary clinical practice and summarize the evidence that guides clinical practice. Major sections cover basic considerations; economic, political, legal, and ethical considerations; evaluation of the patient with pain; specific painful conditions; methods for symptomatic control; and provision of pain treatment in a variety of clinical settings.