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Author: Chetan Bhagat
Publisher: Ballantine Books
ISBN: 0307489086
Category : Fiction
Languages : en
Pages : 322
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Book Description
Press 1 for technical support. Press 2 for broken hearts. Press 3 if your life has totally crashed. . . . Six friends work nights at a call center in India, providing technical support for a major U.S. appliance corporation. Skilled in patience–and accent management–they help American consumers keep their lives running. Yet behind the headsets, everybody’s heart is on the line. Shyam (Sam to his callers) has lost his self-confidence after being dumped by the girl who just so happens to be sitting next to him. Priyanka’s domineering mother has arranged for her daughter’s upscale marriage to an Indian man in Seattle. Esha longs to be a model but discovers it’s a horizontal romp to the runway. Lost, dissatisfied Vroom has high ideals, but compromises them by talking on the phone to idiots each night. Traditional Radhika has just found out that her husband is sleeping with his secretary. And Military Uncle (nobody knows his real name) sits alone working the online chat. They all try to make it through their shifts–and maintain their sanity–under the eagle eye of a boss whose ego rivals his incompetence. But tonight is no ordinary night. Tonight is Thanksgiving in America: Appliances are going haywire, and the phones are ringing off their hooks. Then one call, from one very special caller, changes everything. Chetan Bhagat’s delicious romantic comedy takes us inside the world of the international call center, where cultural cross-wires come together with perfect pathos, hilarity, and spice.
Author: Chetan Bhagat
Publisher: Ballantine Books
ISBN: 0307489086
Category : Fiction
Languages : en
Pages : 322
Get Book
Book Description
Press 1 for technical support. Press 2 for broken hearts. Press 3 if your life has totally crashed. . . . Six friends work nights at a call center in India, providing technical support for a major U.S. appliance corporation. Skilled in patience–and accent management–they help American consumers keep their lives running. Yet behind the headsets, everybody’s heart is on the line. Shyam (Sam to his callers) has lost his self-confidence after being dumped by the girl who just so happens to be sitting next to him. Priyanka’s domineering mother has arranged for her daughter’s upscale marriage to an Indian man in Seattle. Esha longs to be a model but discovers it’s a horizontal romp to the runway. Lost, dissatisfied Vroom has high ideals, but compromises them by talking on the phone to idiots each night. Traditional Radhika has just found out that her husband is sleeping with his secretary. And Military Uncle (nobody knows his real name) sits alone working the online chat. They all try to make it through their shifts–and maintain their sanity–under the eagle eye of a boss whose ego rivals his incompetence. But tonight is no ordinary night. Tonight is Thanksgiving in America: Appliances are going haywire, and the phones are ringing off their hooks. Then one call, from one very special caller, changes everything. Chetan Bhagat’s delicious romantic comedy takes us inside the world of the international call center, where cultural cross-wires come together with perfect pathos, hilarity, and spice.
Author: Reena Patel
Publisher: Stanford University Press
ISBN: 0804775508
Category : Social Science
Languages : en
Pages : 208
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Book Description
Relatively high wages and the opportunity to be part of an upscale, globalized work environment draw many in India to the call center industry. At the same time, night shift employment presents women, in particular, with new challenges alongside the opportunities. This book explores how beliefs about what constitutes "women's work" are evolving in response to globalization. Working the Night Shift is the first in-depth study of the transnational call center industry that is written from the point of view of women workers. It uncovers how call center employment affects their lives, mainly as it relates to the anxiety that Indian families and Indian society have towards women going out at night, earning a good salary, and being exposed to western culture. This timely account illustrates the ironic and, at times, unsettling experiences of women who enter the spaces and places made accessible through call center work. Visit the author's website at http://www.working-the-nightshift.com and facebook group.
Author: Chetan Bhagat
Publisher:
ISBN: 9788129137425
Category : India
Languages : en
Pages : 0
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Book Description
Love your country? Want to make it truly great? Tired of loud debates and complex arguments which lead to no solutions? Welcome to MAKING INDIA AWESOME. Following the phenomenal success of his first non-fiction book, What Young India Wants, Chetan Bhagat, the country's biggest-selling writer, returns with another book of essays in which he analyses and provides inspired solutions to the country's most intractable problems-poverty, unemployment, corruption, violence against women, communal violence, religious fundamentalism, illiteracy and more. Using simple language and concepts, this book will enable you to understand the most complex of problems facing the nation today and give practical solutions on how you can do your part to solve them.
Author: Keith Dawson
Publisher: CRC Press
ISBN: 1482295652
Category : Technology & Engineering
Languages : en
Pages : 283
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Book Description
Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. The Call Center Handbook is a complete guide to starting, running, and im
Author: Mathangi Krishnamurthy
Publisher: Oxford University Press
ISBN: 0199091757
Category : Social Science
Languages : en
Pages : 256
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Book Description
Indian call centre employees work through the night, sleep during the day, and listen to foreign voices in accented tongues over transnational telephone connections. Through a description of the nightly and daily lives of call centre workers in the university town of Pune, India, 1–800–Worlds engages with the complex negotiations that underlie the ostensible success of new service economies. As the author shows, the call centre industry is neither insular nor singular but offers a set of symptoms that can help read changing forms of urban Indian middle-classness.
Author: Radclyffe
Publisher: Bold Strokes Books Inc
ISBN: 1602822530
Category : Fiction
Languages : en
Pages : 248
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Book Description
All medevac helicopter pilot Jett McNally wants to do is fly and forget about the horror and heartbreak she left behind in the Middle East, but anesthesiologist Tristan Holmes has other plans. When Jett comes home from the war and destruction in the Middle East, flying and the adrenaline rush of a crisis are the only things that make her happy, and she volunteers to fly night call where all the action is whenever she can. So maybe once in a while she takes a few chances. Hey, that's life, right? Dr. Tristan Holmes is an expert at two things—high-risk anesthesia and pleasing women. Tristan gave up expecting anything other than a good time from the women in her life long time ago, and casual relationships are the perfect prescription for stress release. She doesn’t do relationships, so she can’t quite understand why it bothers her when Jett makes it clear she doesn’t want one. High-stakes medical drama, life on the edge, and love in the fast lane—it's all just routine for Night Call.
Author: Chetan Bhagat
Publisher:
ISBN: 9788129124029
Category : Fiction
Languages : en
Pages : 0
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Book Description
This book comes a simple and beautiful love story that will touch your heart and inspire you to chase your dreams.
Author: Chetan Bhagat
Publisher:
ISBN: 9788184193916
Category : Fiction
Languages : en
Pages : 256
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Book Description
Author: Robert J. Wicks
Publisher: Oxford University Press
ISBN: 0190669632
Category : Psychology
Languages : en
Pages : 281
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Book Description
Caring for our family members, friends, and others is a central part of a rewarding life. For those in healing and helping professions such as medicine, nursing, education, psychotherapy, social work, ministry, and the military, the potential for a meaningful way of being may even become more possible. But, compassion is not easy. At times, concern for others can be personally devastating when we don't possess the right attitude and approach. Reaching out (and reflectively within) without being pulled down requires the wisdom that only arises out of the right combination of humility and knowledge. Night Call offers the stories and principles gleaned over many years of writing and mentoring for those in the helping and healing professions. The stories are offered in ways that foster compassionate caring while encouraging initiative in those who seek to personally deepen and share their lives with others -- especially in times of significant need. With this in mind, Dr. Wicks presents information on: - being a healing presence - mining fruits of the failures all of us must experience at times - the need to enjoy the daily crumbs of alonetime - the importance of a spirit of unlearning - developing a simple realistic self-care program - valuing informal or formal mentoring - recognizing the 3 calls to which we must respond to as we psychologically develop - honoring life's most elusive psychological virtue (humility) Purposely brief, the chapters, as well as the sections in the personal resiliency retreat section at the end of the book, have as their goal a reconsideration of values, signature strengths, and simple approaches to living a resilient, rewarding life. Rather than presenting new breakthroughs, Night Call is designed to dust off what most of us already know, at some level, so we can freshly view the key approaches and techniques that provide increased psychological self-awareness and a potentially healthier sense of presence to others. The themes offered may have been forgotten, or become undervalued/set aside because of some of society's dysfunctional norms or unhelpful family influences. In response, this simple, countercultural book combines the value of essential self-compassion with caring for others in ways that provide the impetus for further exploration of a fuller narrative for both the readers of this work and unforeseen opportunities as well for those who are fortunate enough to cross their paths.
Author: Chetan Bhagat
Publisher: Harper Collins
ISBN: 9354899161
Category : Fiction
Languages : en
Pages : 303
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Book Description
Hi, I'm Keshav, and my life is screwed. I hate my job and my girlfriend left me. Ah, the beautiful Zara. Zara is from Kashmir. She is a Muslim. And did I tell you my family is a bit, well, traditional? Anyway, leave that. Zara and I broke up four years ago. She moved on in life. I didn't. I drank every night to forget her. I called, messaged, and stalked her on social media. She just ignored me. However, that night, on the eve of her birthday, Zara messaged me. She called me over, like old times, to her hostel room 105. I shouldn't have gone, but I did... and my life changed forever. This is not a love story. It is an unlove story. From the author of Five Point Someone and 2 States, comes a fast-paced, funny and unputdownable thriller about obsessive love and finding purpose in life against the backdrop of contemporary India.
