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Author: D.C. Rowat
Publisher: McGill-Queen's Press - MQUP
ISBN: 0773584250
Category : Law
Languages : en
Pages : 331
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Book Description
Author: D.C. Rowat
Publisher: McGill-Queen's Press - MQUP
ISBN: 0773584250
Category : Law
Languages : en
Pages : 331
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Book Description
Author: Charles L. Howard
Publisher:
ISBN: 9781639050543
Category : Abuse of administrative power
Languages : en
Pages :
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Book Description
"Many people and organizations do not understand what organizational ombuds are and how they work. They want to know what value these programs really add, and they frequently express skepticism about ombuds' claim of confidentiality and how these programs can operate independently within an organization when an ombuds may be an employee of the organization. This book is a practical guide for those who have questions such as these about organizational ombuds programs and how they operate"--
Author: Jo Harris-Wehling
Publisher: National Academies
ISBN:
Category : Long-term care facilities
Languages : en
Pages : 314
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Book Description
Author: Charles L. Howard
Publisher: American Bar Association
ISBN: 9781604427783
Category : Law
Languages : en
Pages : 678
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Book Description
This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.
Author: Donald Cameron Rowat
Publisher: Lanham : University Press of America
ISBN:
Category : History
Languages : en
Pages : 216
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Book Description
"The Scandinavian countries, long egarded as models of democratic government, have originated a unique agency of government: a special parliamentary officer known as the ombudsman, which might be translated loosely as citizens' defender, grievance man or public watchdog. His job is to receive complaints from citizens about the way they have been treated by government officials, to investigate these complaints and, where he finds them justified, to propose a remedy. When remedial action is not taken, he can publicize the case and report on it to parliament"--pg. iv.
Author: Herwig C.H. Hofmann
Publisher: Edward Elgar Publishing
ISBN: 1785367315
Category : Abuse of administrative power
Languages : en
Pages : 305
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Book Description
In the first interdisciplinary work focused on the European Ombudsman, expert observers of EU institutional affairs provide a thorough evaluation of the Ombudsman and its constitutional role, powers, activities and future potential. The book addresses the Ombudsman’s impact on accountability in the EU’s executive branch and offers new suggestions for the further development of the practice of ‘ombuds review’.
Author: James T. Ziegenfuss, Jr.
Publisher: McFarland
ISBN: 0786485329
Category : Business & Economics
Languages : en
Pages : 215
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Book Description
Public and private organizations can benefit from the creation and implementation of an ombudsman program designed to problem-solve at the organizational level. This timely book presents the ombudsman in concept and in practice, offering full design and operational details from start-up to key activities and roles, as well as the benefits for the top executives, the employees and the customers. Case studies from numerous fields are examined to illustrate how a strong ombudsman program is vital to avoiding litigation, resolving conflicts and assisting management.
Author: United States. Congress. House. Select Committee on Aging. Subcommittee on Human Services
Publisher:
ISBN:
Category : Long-term care of the sick
Languages : en
Pages : 182
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Book Description
Author: Donald Cameron Rowat
Publisher:
ISBN:
Category : Ombudspersons
Languages : en
Pages : 340
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Book Description
Author: Captain D. Michael Abrashoff
Publisher: Grand Central Publishing
ISBN: 0446535532
Category : Business & Economics
Languages : en
Pages : 155
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Book Description
The legendary New York Times bestselling tale of top-down change for anyone trying to navigate today's uncertain business seas. When Captain Abrashoff took over as commander of USS Benfold, it was like a business that had all the latest technology but only some of the productivity. Knowing that responsibility for improving performance rested with him, he realized he had to improve his own leadership skills before he could improve his ship. Within months, he created a crew of confident and inspired problem-solvers eager to take the initiative and responsibility for their actions. The slogan on board became "It's your ship," and Benfold was soon recognized far and wide as a model of naval efficiency. How did Abrashoff do it? Against the backdrop of today's United States Navy, Abrashoff shares his secrets of successful management including: See the ship through the eyes of the crew: By soliciting a sailor's suggestions, Abrashoff drastically reduced tedious chores that provided little additional value. Communicate, communicate, communicate: The more Abrashoff communicated the plan, the better the crew's performance. His crew eventually started calling him "Megaphone Mike," since they heard from him so often. Create discipline by focusing on purpose: Discipline skyrocketed when Abrashoff's crew believed that what they were doing was important. Listen aggressively: After learning that many sailors wanted to use the GI Bill, Abrashoff brought a test official aboard the ship-and held the SATs forty miles off the Iraqi coast. From achieving amazing cost savings to winning the highest gunnery score in the Pacific Fleet, Captain Abrashoff's extraordinary campaign sent shock waves through the U.S. Navy. It can help you change the course of your ship, no matter where your business battles are fought.
