ENGENHARIA DE PRODU‚ÌO 2 Colet‰nea de Escritos Cient’ficos

ENGENHARIA DE PRODU‚ÌO 2 Colet‰nea de Escritos Cient’ficos PDF Author: Marcello Pires Fonseca
Publisher: Lulu.com
ISBN: 1387356186
Category : Education
Languages : en
Pages : 298

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Book Description
Este artigo trata da gestão da qualidade em prestação de serviços e seus reflexos na melhoria da produtividade dos professores: uma proposta de aplicação numa escola no centro de Manaus. A gestão da qualidade é o conjunto de métodos, processos e sistemas que as organizações empregam para maravilhar seus consumidores e, ao mesmo tempo reduzir custos, recuperar investimentos e envolver seus funcionários. Esses métodos evoluem com o tempo.

Novos caminhos da gestão pública

Novos caminhos da gestão pública PDF Author: VARIOS AUTORES
Publisher:
ISBN: 9788573038712
Category :
Languages : pt-BR
Pages : 158

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Book Description


ENGENHARIA DE PRODU‚ÌO 2 Colet‰nea de Escritos Cient’ficos

ENGENHARIA DE PRODU‚ÌO 2 Colet‰nea de Escritos Cient’ficos PDF Author: Marcello Pires Fonseca
Publisher: Lulu.com
ISBN: 1387356186
Category : Education
Languages : en
Pages : 298

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Book Description
Este artigo trata da gestão da qualidade em prestação de serviços e seus reflexos na melhoria da produtividade dos professores: uma proposta de aplicação numa escola no centro de Manaus. A gestão da qualidade é o conjunto de métodos, processos e sistemas que as organizações empregam para maravilhar seus consumidores e, ao mesmo tempo reduzir custos, recuperar investimentos e envolver seus funcionários. Esses métodos evoluem com o tempo.

The Transformation of the Workers' Party in Brazil, 1989–2009

The Transformation of the Workers' Party in Brazil, 1989–2009 PDF Author: Wendy Hunter
Publisher: Cambridge University Press
ISBN: 1139492667
Category : Political Science
Languages : en
Pages : 257

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Book Description
Drawing on historical institutionalism and strategic frameworks, this book analyzes the evolution of the Workers' Party between 1989, the year of Lula's first presidential bid, and 2009, when his second presidential term entered its final stretch. The book's primary purpose is to understand why and how the once-radical Partido dos Trabalhadores (PT) moderated the programmatic positions it endorsed and adopted other aspects of a more catch-all electoral strategy, thereby increasing its electoral appeal. At the same time, the book seeks to shed light on why some of the PT's distinctive normative commitments and organizational practices have endured in the face of adaptations aimed at expanding the party's vote share. The conclusion asks whether, in the face of these changes and continuities, the PT can still be considered a mass organized party of the left.

Tendencias de la comunicación para el turismo

Tendencias de la comunicación para el turismo PDF Author: Walter-Fererico Gadea;Roberto Carlos Cuenca Jiménez;Alonso Chaves-Montero
Publisher: Dykinson
ISBN: 8491489037
Category :
Languages : en
Pages :

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Book Description
Este libro puede considerarse como una vía imprescindible para tratar de “ordenar el tráfico” en el complicado mundo del Turismo. Dos tercios de la Gran Muralla China está llena de brechas y de grafiti, en buena parte por el desembarco de excursionistas. Una joya de la historia, padece los efectos de millones de turistas que la visitan, con las facilidades que da el precio de los viajes y de los tour operadores que ponen cualquier destino a nuestro alcance.

Communication: Innovation & Quality

Communication: Innovation & Quality PDF Author: Miguel Túñez-López
Publisher: Springer
ISBN: 3319918605
Category : Technology & Engineering
Languages : en
Pages : 507

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Book Description
This book explores the disruptive changes in the media ecosystem caused by convergence and digitization, and analyses innovation processes in content production, distribution and commercialisation. It has been edited by Professors Miguel Túñez-López (Universidade de Santiago de Compostela, Spain), Valentín-Alejandro Martínez-Fernández (Universidade da Coruña, Spain), Xosé López-García (Universidade de Santiago de Compostela, Spain), Xosé Rúas-Araújo (Universidade de Vigo, Spain) and Francisco Campos-Freire (Universidade de Santiago de Compostela, Spain). The book includes contributions from European and American experts, who offer their views on the audiovisual sector, journalism and cyberjournalism, corporate and institutional communication, and education. It particularly highlights the role of new technologies, the Internet and social media, including the ethics and legal dimensions. With 30 contributions, grouped into diverse chapters, on information preferences and uses in journalism, as well as public audiovisual policies in the European Union, related to governance, funding, accountability, innovation, quality and public service, it provides a reliable media resource and presents lines of future development.

Administra ‹o Pœblica

Administra ‹o Pœblica PDF Author: Augustinho Paludo
Publisher: Elsevier
ISBN: 8535252738
Category :
Languages : en
Pages : 543

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Book Description


Participatory Budgeting in Brazil

Participatory Budgeting in Brazil PDF Author: Brian Wampler
Publisher: Penn State Press
ISBN: 027104585X
Category : Political Science
Languages : en
Pages : 330

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Book Description
As Brazil and other countries in Latin America turned away from their authoritarian past and began the transition to democracy in the 1980s and 1990s, interest in developing new institutions to bring the benefits of democracy to the citizens in the lower socioeconomic strata intensified, and a number of experiments were undertaken. Perhaps the one receiving the most attention has been Participatory Budgeting (PB), first launched in the southern Brazilian city of Porto Alegre in 1989 by a coalition of civil society activists and Workers&’ Party officials. PB quickly spread to more than 250 other municipalities in the country, and it has since been adopted in more than twenty countries worldwide. Most of the scholarly literature has focused on the successful case of Porto Alegre and has neglected to analyze how it fared elsewhere. In this first rigorous comparative study of the phenomenon, Brian Wampler draws evidence from eight municipalities in Brazil to show the varying degrees of success and failure PB has experienced. He identifies why some PB programs have done better than others in achieving the twin goals of ensuring governmental accountability and empowering citizenship rights for the poor residents of these cities in the quest for greater social justice and a well-functioning democracy. Conducting extensive interviews, applying a survey to 650 PB delegates, doing detailed analysis of budgets, and engaging in participant observation, Wampler finds that the three most important factors explaining the variation are the incentives for mayoral administrations to delegate authority, the way civil society organizations and citizens respond to the new institutions, and the particular rule structure that is used to delegate authority to citizens.

Latin America and Policy Diffusion

Latin America and Policy Diffusion PDF Author: Osmany Porto de Oliveira
Publisher: Routledge
ISBN: 042982078X
Category : Political Science
Languages : en
Pages : 298

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Book Description
Latin American countries have for a long time been importers of public policies and institutions from the Global North. The colonial legacy and resulting patterns of international relations during the 20th century favoured a course of adoption and hybridization of political institutions. In recent decades, a new conjuncture has emerged in which Latin American policies have started to diffuse South-South and even South-North. Led by Brazil with Participatory Budgeting and the Bolsa Familia program, other countries in the region soon followed. The Bus Rapid Transit (BRT) system and bicycle policies in Curitiba and Bogotá have also reached wide international recognition and circulation. And yet, despite Latin America’s new role as a policy "exporter", little is known about its dynamics, causes, and effects. Why have Latin American policies been diffused inside and outside the region? Which actors are involved? What driving forces affect these processes? This innovative collection offers a new perspective on the policy diffusion phenomena. Drawing on different examples from Latin American experiences in urban local policies and national social policies, experts present a new framework to study this phenomenon centered on the mobilization of ideas, interests and discourses for policy diffusion. Latin America and Policy Diffusion will be of great interest to researchers, educators, advanced students and practitioners working in the fields of political science, public policy, international relations and Latin American Studies.

Agenda de Melhorias

Agenda de Melhorias PDF Author:
Publisher:
ISBN:
Category :
Languages : pt-BR
Pages : 152

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Book Description


Public Sector Accounting and Auditing in Europe

Public Sector Accounting and Auditing in Europe PDF Author: I. Brusca
Publisher: Springer
ISBN: 1137461349
Category : Political Science
Languages : en
Pages : 278

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Book Description
The book provides an overview of the governmental accounting status quo in Europe by analysing the public sector accounting, budgeting and auditing systems in fourteen European countries. IT sheds light on the challenges faced by European countries as they move towards adoption of the European Public Sector Accounting Standards (EPSAS).