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Author: Yann Duzert
Publisher:
ISBN: 9781600424793
Category : Mediation
Languages : en
Pages : 133
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Book Description
Newgotiation for Public Administration Professionals conveys practical tools for students, executives, public and private administrators, managers and professionals to improve performance and relationships in this highly competitive and global marketplace. While the book is oriented towards Public Administration Professionals, the principles taught inside can apply almost anywhere. As you'll soon discover, authors Yann Duzert, Ph.D. and Frank Zerunyan, J.D. have coined the term "newgotiation" to describe their methodological approach to negotiation. The groundbreaking Newgotiation process involves reframing negotiation practices around the principles of collaboration, building relationships, and gaining (and maintaining) trust--which provides the parties with a new, more effective way to negotiate. Inside, you'll learn all about the 4-10-10 Newgotiation technique. This innovative approach to negotiation teaches practitioners the skills to apply four simple steps to ten elements and ten indicators for implementation and evaluation. With this approach, the authors of this book have created a common negotiation process that can be used by anyone. The 4-10-10 Newgotiation technique was developed to be a unified dialect, helping both practitioners and organizations speak the same language. Each party to the Newgotiation process is encouraged to engage in moments of reflection alternating with moments of action, which is designed to end in a win/win for both parties. Newgotiation methodology is all about identifying the frame of the negotiation, potential problems, crafting solutions, and structuring value creation and value distribution based on organizational priorities. The Newgotiation technique is designed to improve: The Probability to close a better deal The Value of a deal by inventing The Productivity of a deal through collaboration With the knowledge gained in this book, you'll be in a better position to have more successful negotiation outcomes. The invaluable 4-10-10 Newgotiation technique will quickly have you negotiating your way to better deals, with many other benefits along the way.
Author: Yann Duzert
Publisher:
ISBN: 9781600424793
Category : Mediation
Languages : en
Pages : 133
Get Book Here
Book Description
Newgotiation for Public Administration Professionals conveys practical tools for students, executives, public and private administrators, managers and professionals to improve performance and relationships in this highly competitive and global marketplace. While the book is oriented towards Public Administration Professionals, the principles taught inside can apply almost anywhere. As you'll soon discover, authors Yann Duzert, Ph.D. and Frank Zerunyan, J.D. have coined the term "newgotiation" to describe their methodological approach to negotiation. The groundbreaking Newgotiation process involves reframing negotiation practices around the principles of collaboration, building relationships, and gaining (and maintaining) trust--which provides the parties with a new, more effective way to negotiate. Inside, you'll learn all about the 4-10-10 Newgotiation technique. This innovative approach to negotiation teaches practitioners the skills to apply four simple steps to ten elements and ten indicators for implementation and evaluation. With this approach, the authors of this book have created a common negotiation process that can be used by anyone. The 4-10-10 Newgotiation technique was developed to be a unified dialect, helping both practitioners and organizations speak the same language. Each party to the Newgotiation process is encouraged to engage in moments of reflection alternating with moments of action, which is designed to end in a win/win for both parties. Newgotiation methodology is all about identifying the frame of the negotiation, potential problems, crafting solutions, and structuring value creation and value distribution based on organizational priorities. The Newgotiation technique is designed to improve: The Probability to close a better deal The Value of a deal by inventing The Productivity of a deal through collaboration With the knowledge gained in this book, you'll be in a better position to have more successful negotiation outcomes. The invaluable 4-10-10 Newgotiation technique will quickly have you negotiating your way to better deals, with many other benefits along the way.
Author: James L. Perry
Publisher: John Wiley & Sons
ISBN: 1119004322
Category : Political Science
Languages : en
Pages : 854
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Book Description
The fundamentals of public administration, from the world's leading practitioners Handbook of Public Administration is the classic, comprehensive guide to the field, featuring original writings from the world's foremost public administration thought leaders and practitioners. Intended to help both public administration students and practitioners navigate administrative challenges, overcome obstacles, and improve effectiveness, this guide provides a complete overview of the entire field. The information is organized into seven parts representing key domains of knowledge and practice that are essential for effective public administration. These reflect changes in the state of modern public administration, the factors that influence policies and programs, the mechanics of how government works, and the tools that help administrators get things done. Readers will find insightful discussions on the challenges of contemporary governance and the ethics of public administration, as well as practical guidance on the everyday operations that bring effective policies and programs to life. Students and experienced practitioners alike will appreciate the well-rounded approach to issues public administrators face every day. The book is complete enough to act as a text, but organized logically for quick reference for specific problems or situations. Readers will: Understand the challenges posed by the changing context of public administration Explore how relationships and decisions influence public policies and programs Learn the critical skills and tools public administrators must master to be effective Explore the ethics and liabilities of public administration, and what it means to take part The role of public administration is evolving, and the changing nature of the field will impact the way policies and programs are designed and implemented. This book fully explores current and upcoming changes domestically and internationally against the backdrop of public administration fundamentals. For the student or professional seeking a deeper understanding of the public administrator's role, Handbook of Public Administration is a clear, comprehensive resource.
Author: John Clayton Thomas
Publisher: Routledge
ISBN: 1317478584
Category : Business & Economics
Languages : en
Pages : 256
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Book Description
For almost a half a century, scholars and practitioners have debated what the connections should be between public administration and the public. Does the public serve principally as citizen-owners, those to whom administrators are responsible? Are members of the public more appropriately viewed as the customers of government? Or, in an increasingly networked world, do they serve more as the partners of public administrators in the production of public services? This book starts from the premise that the public comes to government not principally in one role but in all three roles, as citizens and customers and partners. The purpose of the book is to address the dual challenge that reality implies: (1) to help public administrators and other public officials to understand the complex nature of the public they face, and (2) to provide recommendations for how public administrators can most effectively interact with the public in the different roles. Using this comprehensive perspective, Citizen, Customer, Partner helps students, practitioners, and scholars understand when and how the public should be integrated into the practice of public administration. Most chapters in Citizen, Customer, Partner include multiple boxed cases that illustrate the chapter’s content with real-world examples. The book concludes with an extremely useful Appendix that collects and summarizes the 40 Design Principles – specific advice for public organizations on working with the public as customers, partners, and citizens.
Author: Janet V. Denhardt
Publisher: Routledge
ISBN: 1317486927
Category : Political Science
Languages : en
Pages : 273
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Book Description
The New Public Service: Serving, not Steering provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. It is organized around a set of seven core principles: (1) serve citizens, not customers; (2) seek the public interest; (3) value citizenship and public service above entrepreneurship; (4) think strategically, act democratically; (5) recognize that accountability isn’t simple; (6) serve, rather than steer; and (7) value people, not just productivity. The New Public Service asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important, and meaningful about public service and considers how we might better live up to those ideals and values. The revised fourth edition includes a new chapter that examines how the role and significance of these New Public Service values have expanded in practice and research over the past 15 years. Although the debate about governance will surely continue for many years, this compact, clearly written volume both provides an important framework for a public service based on citizen discourse and the public interest and demonstrates how these values have been put into practice. It is essential reading fo students and serious practitioners in public administration and public policy.
Author: Douglas F. Morgan
Publisher: Routledge
ISBN: 1000462633
Category : Political Science
Languages : en
Pages : 583
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Book Description
Designed to serve as a basic text for introductory courses in public administration, this pioneering work provides students with a clear-eyed understanding of the vital management functions covered in most standard textbooks with two important differences. First, it is written to address the needs of both the experienced practitioner and the entry-level public servant. Case examples bridge the content-rich environment of practitioners with the principles of public administration sought by pre-service students. Second, the discussion of management practices is grounded in the political and ethical tensions inherent in the American constitutional form of governance. This innovative approach reflects the authors' belief that public administration operates as an integral part of the country's political traditions, and thereby helps define the political culture. Key themes in this third edition include: • an emphasis on the ways in which public administration and their agents play a critical role in ensuring legal and political accountability of the political system; • an exploration of local public administration as the backstop of American democracy, requiring a close working partnership between part-time elected officials and career administrators; • careful examination of the ways in which the American political economy requires administrators who are skilled at co-producing the common good with voluntary associations, businesses, nonprofit organizations and other governmental entities; • an understanding that public administration plays a critical role with its prudential judgments in balancing the competing values necessary to secure a regime of ordered liberty. Every chapter has been thoroughly updated, with particular attention paid to chapters on budgeting and revenue, e-government and the digital divide, shared power and the rise of "wicked problems," and the future of public administration in the United States amidst deep polarization. Foundations of Public Service, 3rd Edition provides a framework for understanding American political traditions and how they inform public administration as a political practice. It is required reading for all introductory Public Administration courses with an emphasis on practice and real-world applications.
Author: Yogesh Dwivedi
Publisher: Routledge
ISBN: 1135044538
Category : Business & Economics
Languages : en
Pages : 326
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Book Description
In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers. Little research exists to explore synergies between the market economy, public administration reformation, and their complex bilateral effects. This book takes a timely look at the heightened need for public administration reform as a result of the economic challenges currently faced by nations across the globe. In particular it explores the roles of eGovernment and a citizen-centric focus in this transformation. Public Administration Reform examines several commonly-held assumptions about public administration: the public sector is slow and bureaucratic; government employees are frequently disengaged; and government agencies are sometimes wasteful. eGovernment is proposed as a key tool in the improvement of both public services and reputations of public organizations.
Author: B Guy Peters
Publisher: SAGE Publications Limited
ISBN:
Category : Political Science
Languages : en
Pages : 416
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Book Description
Critically reflecting on the utility of scholarly theory and the extent to which government practices inform the development of this theory, this text provides a selection of 30 original articles from the 'Handbook of Public Administration'.
Author: Douglas F Morgan
Publisher: Routledge
ISBN: 1317470273
Category : Political Science
Languages : en
Pages : 544
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Book Description
Designed to serve as a basic text for an introductory course in Public Administration, this innovative work provides students with an understanding of the basic management functions that are covered in all standard textbooks with two important differences. First, it is written to address the needs of both the experienced practitioner and the entry-level public servant. Case examples bridge the content-rich environment of practitioners with the basic principles of public administration sought by pre-service students. Second, the discussion of basic management practices is grounded in the political and ethical tensions inherent in the American constitutional form of governance. This reflects the authors' belief that public administration operates as an integral part of the country's political traditions, and thereby helps define the political culture. The book provides a framework for understanding American political traditions and how they inform public administration as a political practice. Key Changes in the Second Edition include: A new introductory chapter that explains what the authors mean by a constitutional approach and why that is important. An expanded discussion of the role of civil society in promoting the common good. A new section in chapter 5 on New Public Governance. Updated exhibits that incorporate up-to-date census data and revenue figures (chapter 10). A new section in chapter 14 that recognises the importance of maintaining accountability in contract and networked systems of governance. Significantly rewritten chapters to add emphasis on the relevance of the chapter material to nonprofit organisations. A significantly revised bibliography which incorporates new bodies of research that have appeared since the first edition.
Author: James S. Bowman
Publisher: Routledge
ISBN: 1317363477
Category : Political Science
Languages : en
Pages : 168
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Book Description
The new context and character of public service - shifting values, entrepreneurship, information technology, multi-sector careers - require enhanced technical, ethical, and leadership skills. This concise and readable work describes what it means to be a consummate professional public servant. It sets standards for everyone who conducts the public's business and links them with performance management, human resource administration, and information technology skills. The authors identify the ethical foundations of public service and how to integrate them in practice. They also address individual leadership, what it means, and how it is based on a foundation of technical and ethical skills. Filled with original illustrative examples and case studies from government, the non-profit sector, and business, The Professional Edge is an ideal supplement for any introductory course in Public Administration or Ethics in the Public Service.
Author: Edmund C. Stazyk
Publisher: Edward Elgar Publishing
ISBN: 1786432072
Category : Political Science
Languages : en
Pages : 571
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Book Description
'Currently, public administration as art and science ponders a challenging and uncertain future. Thus, no better time exists to take stock and ponder the practical and theoretical value of its topical coverage to date. Stazyk and Frederickson have assembled an eclectic and impressive group of senior and junior scholars to join them in this intellectual exercise. Collectively, the contributors offer a stiletto-like dissection of where and how the field's energy has been expended, what knowledge it has produced, what its limitations are, and where future energies might best be expended. Kudos to all.' - Robert F. Durant, American University, US This forward-thinking Handbook draws on the expertise of established and emerging scholars to provide a comprehensive review of the current state and future direction of theory and practice in US public administration. Chapters offer a cross-disciplinary, holistic review of the field, pulling together leaders from subfields such as public administration, public and nonprofit management, finance, human resource management, networks, nonprofits, policy, and politics. Chapter authors conclude that the field is intellectually rich and highly nuanced, but also identify numerous opportunities for growth and expansion in the coming years. The Handbook charts an agenda for future research in the field. TheHandbook of American Public Administrationis geared toward academics, researchers, and advanced graduate students. As an authoritative text on the history and state of US public administration, it proves equally suitable for national and international audiences. Practitioners who may be looking for background information or state-of-the-art knowledge about practice will also benefit from this Handbook. Contributors include: G. Arnold, G.A. Brewer, B.J. Cook, R.S. Davis, L. DeHart-Davis, M.D. Farnworth, P.S. Federman, S. Fernandez, H.G. Frederickson, H. Getha-Taylor, R.K. Ghere, D. Hatmaker, K. Hendren, C.J. Hill, N. Humphrey, K.R. Isett, S. Jo, J.E. Kellough, S.Y. Kim, Y. Kim, L. Langbein, M. Leighninger, L.E. Lynn, Jr., D.S.T. Matkin, B. Merriman, C.C. Merritt, A.V. Moldavanova, T. Nabatchi, S. Nicholson-Crotty, R. O'Leary, Z.W. Oberfield, A. Osorio, S.K. Pandey, Y.J. Park, S. Portillo, B.A. Radin, W.G. Resh, R.L. St. Clair, J.R. Sandfort, L.M. Shimek, A.E. Smith, S.R. Smith, E.C. Stazyk, S. Webeck, E.S. Zeemering, H.L. Zook
