Author: F. Leslie Seidle
Publisher: IRPP
ISBN: 9780886451783
Category : Political Science
Languages : en
Pages : 220
Book Description
Based on in-depth research and 50 interviews with senior officials. Examines recent innovations: structural change to separate policy and operational functions; total quality management principles; performance targets, service standards and client assessment; partnership and single window/one stop shopping techniques.
Rethinking the Delivery of Public Services to Citizens
Author: F. Leslie Seidle
Publisher: IRPP
ISBN: 9780886451783
Category : Political Science
Languages : en
Pages : 220
Book Description
Based on in-depth research and 50 interviews with senior officials. Examines recent innovations: structural change to separate policy and operational functions; total quality management principles; performance targets, service standards and client assessment; partnership and single window/one stop shopping techniques.
Publisher: IRPP
ISBN: 9780886451783
Category : Political Science
Languages : en
Pages : 220
Book Description
Based on in-depth research and 50 interviews with senior officials. Examines recent innovations: structural change to separate policy and operational functions; total quality management principles; performance targets, service standards and client assessment; partnership and single window/one stop shopping techniques.
Sessional Index for Sessions...
Author: Great Britain. Parliament. House of Commons
Publisher:
ISBN:
Category : Great Britain
Languages : en
Pages : 140
Book Description
Publisher:
ISBN:
Category : Great Britain
Languages : en
Pages : 140
Book Description
HMSO Annual Catalogue
Author: Great Britain. Her Majesty's Stationery Office
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 554
Book Description
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 554
Book Description
Journals of the House of Commons
Author: Great Britain. Parliament. House of Commons
Publisher:
ISBN:
Category : Great Britain
Languages : en
Pages : 402
Book Description
Publisher:
ISBN:
Category : Great Britain
Languages : en
Pages : 402
Book Description
HMSO Monthly Catalogue
Author: Great Britain. Her Majesty's Stationery Office
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 814
Book Description
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 814
Book Description
Halsbury's Laws of England
Author:
Publisher:
ISBN:
Category : Law
Languages : en
Pages : 716
Book Description
Publisher:
ISBN:
Category : Law
Languages : en
Pages : 716
Book Description
Inspector General Reform Act of 2008
Author: United States
Publisher:
ISBN:
Category : Administrative agencies
Languages : en
Pages : 2
Book Description
Publisher:
ISBN:
Category : Administrative agencies
Languages : en
Pages : 2
Book Description
Government Code
Author: Texas
Publisher:
ISBN:
Category : Local government
Languages : en
Pages : 556
Book Description
Publisher:
ISBN:
Category : Local government
Languages : en
Pages : 556
Book Description
Cost Principles for Educational Institutions
Author: United States. Office of Management and Budget
Publisher:
ISBN:
Category : Federal aid to higher education
Languages : en
Pages : 72
Book Description
Publisher:
ISBN:
Category : Federal aid to higher education
Languages : en
Pages : 72
Book Description
National Audit Office (NAO) - Cabinet Office: Managing Government Suppliers - HC 811
Author: Great Britain: National Audit Office
Publisher: The Stationery Office
ISBN: 9780102987034
Category : Political Science
Languages : en
Pages : 60
Book Description
In this memorandum 'Managing government suppliers', the NAO welcomes the fact that the Cabinet Office is now asserting government's position with contractors in way that its scale as a customer merits. Specifically, this has enabled government to get greater value from contracting and has sent signals that government is willing to be tough on underperformance. However, the Cabinet Office still faces a number of challenges in developing a more mature approach. It is currently focused on short-term savings and has adopted a robust approach with departments and suppliers, which has enabled it to report significant savings from contract renegotiations. However, this approach will become harder over time, and risks missing out on achieving longer-term value for money through innovation and investment. There is a balance to be struck between tough negotiations and maintaining relationship with suppliers in the long term, if government is to maintain competition in public sector markets. The Cabinet Office is seeking to reform commercial practice across Government with the development of the Crown Commercial Service. There is a risk that the ambitions are not matched by the right resources, capability and information. It has gaps in commercial experience and expertise below senior levels, while its information on its 40 strategic suppliers is inconsistent and incomplete. A related report 'The role of major contractors in the delivery of public services' (HC 810, session 2013-14, ISBN 9780102987027) sets out some of the benefits that can be achieved through contracting but highlights issues that deserve greater public scrutiny.
Publisher: The Stationery Office
ISBN: 9780102987034
Category : Political Science
Languages : en
Pages : 60
Book Description
In this memorandum 'Managing government suppliers', the NAO welcomes the fact that the Cabinet Office is now asserting government's position with contractors in way that its scale as a customer merits. Specifically, this has enabled government to get greater value from contracting and has sent signals that government is willing to be tough on underperformance. However, the Cabinet Office still faces a number of challenges in developing a more mature approach. It is currently focused on short-term savings and has adopted a robust approach with departments and suppliers, which has enabled it to report significant savings from contract renegotiations. However, this approach will become harder over time, and risks missing out on achieving longer-term value for money through innovation and investment. There is a balance to be struck between tough negotiations and maintaining relationship with suppliers in the long term, if government is to maintain competition in public sector markets. The Cabinet Office is seeking to reform commercial practice across Government with the development of the Crown Commercial Service. There is a risk that the ambitions are not matched by the right resources, capability and information. It has gaps in commercial experience and expertise below senior levels, while its information on its 40 strategic suppliers is inconsistent and incomplete. A related report 'The role of major contractors in the delivery of public services' (HC 810, session 2013-14, ISBN 9780102987027) sets out some of the benefits that can be achieved through contracting but highlights issues that deserve greater public scrutiny.