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Author: Joan Gallagher
Publisher: Gill Education
ISBN: 9780717159680
Category : Office management
Languages : en
Pages : 272
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Book Description
Fully revised edition of this popular and well-established textbook, which reflects the requirements of the Level 5 modules Information and Administration [5N1389] and Reception and Frontline Office Skills [5N1407]. NEW TO THIS EDITION Unit 1: The Business Working Environment Presents the various legal structures for companies and defines departmental functions within a business. Includes updates to employment, health and safety, and data protection legislation to reflect new EU directives. Unit 2: Receptionist and Office Administrator Duties Outlines developments in switchboard technology, shared electronic diaries and Microsoft Office Outlook 2013 calendar and task modules. Details recent developments in financial transaction activities. Includes adjustments to payroll calculations and business transactions. Unit 3: Information Technology Infrastructure Reflects developments in computer hardware and office software - MS Office Professional 2013, database methods, web security issues and viruses. Introduces cloud computing and social computing. Unit 4: Postal, Electronic and Mobile Communication Presents updates on postal services, charges and online business solutions. Reflects changes in the Microsoft Outlook 2013 email system and advances in mobile communications. Unit 5: Filing and Retrieving Information Outlines developments in Electronic Document Management (EDM) and security of files through encryption. Written For Information and Administration Level 5 module [5N1389], as part of: Office Administration 5M1997 Information Processing 5M2067 Marketing 5M2069 Business Studies 5M2102 Business Administration 5M2468 Health Service Skills 5M3782 Reception and Frontline Office Skills Level 5 module [5N1407], as part of: Office Administration 5M1997 Hospitality Operations 5M2083 Business Administration 5M2468 Community Health Services 5M4468 Tourism with Business 5M5011
Author: Joan Gallagher
Publisher: Gill Education
ISBN: 9780717159680
Category : Office management
Languages : en
Pages : 272
Get Book Here
Book Description
Fully revised edition of this popular and well-established textbook, which reflects the requirements of the Level 5 modules Information and Administration [5N1389] and Reception and Frontline Office Skills [5N1407]. NEW TO THIS EDITION Unit 1: The Business Working Environment Presents the various legal structures for companies and defines departmental functions within a business. Includes updates to employment, health and safety, and data protection legislation to reflect new EU directives. Unit 2: Receptionist and Office Administrator Duties Outlines developments in switchboard technology, shared electronic diaries and Microsoft Office Outlook 2013 calendar and task modules. Details recent developments in financial transaction activities. Includes adjustments to payroll calculations and business transactions. Unit 3: Information Technology Infrastructure Reflects developments in computer hardware and office software - MS Office Professional 2013, database methods, web security issues and viruses. Introduces cloud computing and social computing. Unit 4: Postal, Electronic and Mobile Communication Presents updates on postal services, charges and online business solutions. Reflects changes in the Microsoft Outlook 2013 email system and advances in mobile communications. Unit 5: Filing and Retrieving Information Outlines developments in Electronic Document Management (EDM) and security of files through encryption. Written For Information and Administration Level 5 module [5N1389], as part of: Office Administration 5M1997 Information Processing 5M2067 Marketing 5M2069 Business Studies 5M2102 Business Administration 5M2468 Health Service Skills 5M3782 Reception and Frontline Office Skills Level 5 module [5N1407], as part of: Office Administration 5M1997 Hospitality Operations 5M2083 Business Administration 5M2468 Community Health Services 5M4468 Tourism with Business 5M5011
Author:
Publisher:
ISBN:
Category : Office practice
Languages : en
Pages : 576
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Book Description
Author: Calvin H. P. Pava
Publisher: Simon and Schuster
ISBN: 0029249708
Category : Office equipment and supplies
Languages : en
Pages : 216
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Book Description
"The first book to combine in one account the technical and social aspects of office organization." Eric Trist The new electronic office technology has been much praised for the increased speed, precision, and memory capacities it offers office management. But do these improvements mean increased productivity? Not by themselves, says Calvin Pava. Equally important to the high performance of office work will be its organization -- not only of clerical support personnel and equipment, but of management and staff professionals. This book is the first to define the organizational challenge posed to management by new office technology. Calvin Pava breaks the myth that these are simple issues for technical solution alone. Based on research conducted at the Harvard Business School, "Managing New Office Technology" takes a method of organization design with a proven track record in industrial settings, and shows how this organizational self-analysis and self-directed change can be applied successfully to offices. Using "sociotechnical design" -- a method that takes into account both the technology and structure of work -- Pava shows how changes in an office's organization can lead to more satisfying and productive results. The goal -- and the proven achievement -- of "sociotechnical design" is to organize people, work, and their tools so their efforts are efficiently complementary. At the core of "Managing New Office Technology" are three detailed case studies that show the principles of "sociotechnical design" at work. These examples of the planning, designing, and implementing of organizational change in an order processing customer service department, a computer systemsfirm, and a payroll department, show step by step how to apply the procedure across a broad range of different activities. Unlike other books on the subject, which deal principally with clerical work and show little interest in bridging the gap between theory and application, "Managing New Office Technology" extends to address "the work of management and staff professionals," and shows "how reorganizing is done." Moreover, recognizing that outside interests have a stake in the effects of technological development in offices, Pava provides a framework for addressing the concerns of such groups as displaced professionals, minorities, middle managers, clerical support staff, old workers, young workers, and organized labor. A glossary of terms and an afterword by Eric Trist, originator of the sociotechnical approach, round out this long-awaited work. For managers concerned about astute deployment of new office technology and for those who are also anxious about the larger implications for society of the growth of automation in offices, Calvin Pava's "Managing New Office Technology" will be required reading.
Author: Carl Heyel
Publisher: McGraw-Hill Companies
ISBN:
Category : Business & Economics
Languages : en
Pages : 1214
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Book Description
Author: J.N. Jain
Publisher:
ISBN: 9788190420235
Category :
Languages : en
Pages : 408
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Book Description
Contents Include : Modern Office : An Overview; Modern Office Management And Its Functions; Office Organisation; Delegation And Decentralisation Of Authority; Office Systems And Routines; Office, Accommodation, Layout And Environment; Office Supervision; Records Management And Filing; Indexing; Modern Office Furniture; Modern Office Machines And Equipments; Form Design, Management & Control; Communication; Office Correspondence And Mail; Office Manuals; Office Stationery, Supplies And Control; Work Measurement, Standards, And Standardisation; Personnel Management; Statistical Data; Production And Office Cost Control; Office Reports; Data Processing And Modern Information Technology.
Author: Joan Gallagher
Publisher:
ISBN: 9780717125142
Category : Office practice
Languages : en
Pages : 299
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Book Description
Author: Cleatice L. Littlefield
Publisher: Englewood Cliffs, N.J. : Prentice-Hall
ISBN:
Category : Office management
Languages : en
Pages : 586
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Book Description
Author: Durham Technical Community College
Publisher:
ISBN:
Category : Medical secretaries
Languages : en
Pages :
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Book Description
Author: R S N Pillai
Publisher: S. Chand Publishing
ISBN: 8121922526
Category : Business & Economics
Languages : en
Pages : 297
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Book Description
Modern Office * Office Management * Office Organisation * Office Accomodation And Layout * Office Environment * Furniture * Correspondence And Mail * Record Administration * Office Stationary And Forms * Office Appliances * Office Communication * Personnel Management * Office Services * Office Supervision * Collection Of Data * Presentation Of Data * Work Measurement And Standards * Office Reports And Precis Writing * Office Cost Reduction And Cost Savings * Modern Technology * Common Abbreviations
Author: Mary Ellen Oliverio
Publisher: Cengage Learning
ISBN: 9781337689663
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
Three workplace simulations and a reference guide that enhance the learning experience for students.
