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Author: Nikolas Coupland
Publisher: SAGE Publications, Incorporated
ISBN: 9780803940338
Category : Language Arts & Disciplines
Languages : en
Pages : 384
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Book Description
Language use and communication are pervasively and even intrinsically flawed, partial and problematic - this is the contention of this volume, which explores failures in interpersonal communication. Rather than approaching communication in terms of competence, effectiveness, efficiency and satisfaction, the contributors reassess key social contexts in terms of miscommunication rather than communication, failure rather than success. They provide an integrative overview of research in defined social contexts, highlighting particular social groups, social situations and communicative modes. The elderly, children, non-native speakers, medical personnel and the disabled are among those discussed.
Author: Nikolas Coupland
Publisher: SAGE Publications, Incorporated
ISBN: 9780803940338
Category : Language Arts & Disciplines
Languages : en
Pages : 384
Get Book
Book Description
Language use and communication are pervasively and even intrinsically flawed, partial and problematic - this is the contention of this volume, which explores failures in interpersonal communication. Rather than approaching communication in terms of competence, effectiveness, efficiency and satisfaction, the contributors reassess key social contexts in terms of miscommunication rather than communication, failure rather than success. They provide an integrative overview of research in defined social contexts, highlighting particular social groups, social situations and communicative modes. The elderly, children, non-native speakers, medical personnel and the disabled are among those discussed.
Author: Nikolas Coupland
Publisher: SAGE Publications, Incorporated
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 392
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Book Description
Language use and communication are pervasively and even intrinsically flawed, partial and problematic - this is the contention of this volume, which explores failures in interpersonal communication. Rather than approaching communication in terms of competence, effectiveness, efficiency and satisfaction, the contributors reassess key social contexts in terms of miscommunication rather than communication, failure rather than success. They provide an integrative overview of research in defined social contexts, highlighting particular social groups, social situations and communicative modes. The elderly, children, non-native speakers, medical personnel and the disabled are among those discussed.
Author: Juliane House
Publisher: Routledge
ISBN: 1317877543
Category : Language Arts & Disciplines
Languages : en
Pages : 289
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Book Description
Misunderstanding is a pervasive phenomenon in social life, sometimes with serious consequences for people's life chances. Misunderstandings are especially hazardous in high-stakes events such as job interviews or in the legal system. In unequal power encounters, unsuccessful communication is regularly attributed to the less powerful participant, especially when those participants are members of an ethnic minority group. But even when communicative events are not prestructured by participants' differential positions in social hierarchies, misunderstandings occur at different levels of interactional and social engagement. Misunderstanding in Social Life examines such problematic talk in ordinary conversation and different institutional settings, including socializing events and story tellings, education and assessment activities, and interviews in TV news broadcasts, employment agencies, legal settings, and language testing. The analyzed interactions are located in a variety of sociocultural environments and conducted in a range of languages, including English, French, German, Hebrew, Japanese, such language varieties as Aboriginal Australian English and Maori New Zealand English, and nonnative varieties. The original studies included in this volume adopt a variety of theoretical perspectives, including discourse-pragmatic approaches, conversation analysis, interactional sociolinguistics, social constructionism, tropological and narrative analysis. They represent multiple views of misunderstanding as a multilayered discourse event.
Author: C. David Mortensen
Publisher: Rowman & Littlefield
ISBN: 9780742527300
Category : Language Arts & Disciplines
Languages : en
Pages : 324
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Book Description
Human Conflict distinguishes between effective and ineffective forms of face-to-face interaction in cases where agreement, disagreement, understanding, or misunderstanding prevail. Following an in-depth look at the interplay of cognitive appraisals, value orientations, and social identity in the construction of everyday reality, the book analyzes social constructions that contribute to a wider ability to fashion working agreements and mutual understanding. Scholars of conflict study, mediators, and others interested in the cognitive processes behind agreement and understanding will enjoy this book. Visit our website for sample chapters!
Author: Bernadette Vine
Publisher: Routledge
ISBN: 1317425804
Category : Language Arts & Disciplines
Languages : en
Pages : 601
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Book Description
The Routledge Handbook of Language in the Workplace provides a comprehensive survey of linguistic research on language in the workplace written by top scholars in the field from around the world. The Handbook covers theoretical and methodological approaches, explores research in different types of workplace settings, and examines some key areas of workplace talk that have been investigated by workplace researchers. Issues of identity have become a major focus in recent workplace research and the Handbook highlights some core issues of relevance in this area, such as gender, leadership, and intercultural communication. As the field has developed, applications of workplace research for both native and non-native speakers have emerged. Insights can inform and improve input from practitioners training workers in a range of fields and across a variety of contexts, and the Handbook foregrounds some of the ways workplace research can do this. This is an invaluable resource for researchers and graduate students interested in learning more about workplace discourse.
Author: Juliane House
Publisher:
ISBN:
Category :
Languages : en
Pages : 0
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Book Description
Author: Karin Aijmer
Publisher: Walter de Gruyter
ISBN: 3110933233
Category : Language Arts & Disciplines
Languages : en
Pages : 325
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Book Description
The present collection of articles, presented at the 8th IADA Conference in Göteborg, focuses on understanding and misunderstanding as dialogic phenomena. The notion of a dialogic grammar and dialogic principles as a framework for understanding human communication and cognition is explored in several contributions. Misunderstanding in dialogue is dealt with in institutional and non-institutional settings, in fiction and film dialogue, from several different theoretical perspectives.
Author: Janet Holmes
Publisher: Routledge
ISBN: 1317879112
Category : Language Arts & Disciplines
Languages : en
Pages : 209
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Book Description
Power and Politeness in the Workplace provides insights into the way we all talk at work. The book contains a wealth of material illustrating the way people communicate with each other in their ordinary everyday encounters in their workplaces. The analysis focuses, in particular, on how and why people "do" power and politeness in the workplace, and examines the discourse strategies involved in balancing the competing demands of meeting workplace objectives and getting things done on time with maintaining good collegial workplace relationships. Drawing on a large and very varied corpus of data collected in a wide range of workplaces, the authors explore specific types of workplace talk, such as giving advice and instructions, solving problems, running meetings and making decisions. Attention is also paid to the important contribution of less obviously relevant types of workplace talk such as humour and small talk, to the construction of effective workplace relationships. In the final chapter some of the practical implications of the analyses are identified. This book aims to provide useful information to those interested in the many functions of talk at work. It should be useful to those teaching business or interpersonal communication courses, language in the workplace courses, courses on discourse analysis, communication studies, pragmatics and sociolinguistics. It should also be of interest to workplace practitioners, and especially those involved in Human Resources training, communication skill development, and professional development and education.
Author: Juliane House
Publisher: John Benjamins Publishing
ISBN: 9027219230
Category : Language Arts & Disciplines
Languages : en
Pages : 367
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Book Description
In a world of increasing migration and technological progress, multilingual communication has become the rule rather than the exception. This book reflects the growing interest in understanding communication between members of different linguistic groups and contains a collection of original papers by members of the German Science Foundation's research center on multilingualism at Hamburg University and by international experts, offering an overview of the most important research fields in multilingual communication. The book is divided into four sections dealing with interpreting and translation, code-switching in various institutional contexts, two important strands of multilingual communication: rapport and politeness, and contrastive studies of Japanese and German grammar and discourse. The editors' preface presents the relevant theoretical and methodological background to the issues discussed in this book and points to useful directions for future research.
Author: Andrea Rocci
Publisher: Walter de Gruyter GmbH & Co KG
ISBN: 3110255472
Category : Language Arts & Disciplines
Languages : en
Pages : 614
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Book Description
Common sense tells us that verbal communication should be a central concern both for the study of communication and for the study of language. Language is the most pervasive means of communication in human societies, especially if we consider the huge gamut of communication phenomena where spoken and written language combines with other modalities, such as gestures or pictures. Most communication researchers have to deal with issues of language use in their work. Classic methods in communication research - from content analysis to interviews and questionnaires, not to mention the obvious cases of rhetorical analysis and discourse analysis - presuppose the understanding of the meaning of spontaneous or elicited verbal productions. Despite its pervasiveness, verbal communication does not currently define one cohesive and distinct subfield within the communication discipline. The Handbook of Verbal Communication seeks to address this gap. In doing so, it draws not only on the communication discipline, but also on the rich interdisciplinary research on language and communication that developed over the last fifty years as linguistics interacted with the social sciences and the cognitive sciences. The interaction of linguistic research with the social sciences has produced a plethora of approaches to the study of meanings in social context - from conversation analysis to critical discourse analysis, while cognitive research on verbal communication, carried out in cognitive pragmatics as well as in cognitive linguistics, has offered insights into the interaction between language, inference and persuasion and into cognitive processes such as framing or metaphorical mapping. The Handbook of Verbal Communication volume takes into account these two traditions selecting those issues and themes that are most relevant for communication scholars. It addresses background matters such as the evolution of human verbal communication and the relationship between verbal and non-verbal means of communication and offers a an extensive discussion of the explicit and implicit meanings of verbal messages, with a focus on emotive and figurative meanings. Conversation and fundamental types of discourse, such as argument and narrative, are presented in-depth, as is the key notion of discourse genre. The nature of writing systems as well as the interaction of spoken or written language with non-verbal modalities are devoted ample attention. Different contexts of language use are considered, from the mass media and the new media to the organizational contexts. Cultural and linguistic diversity is addressed, with a focus on phenomena such as multilingual communication and translation. A key feature of the volume is the coverage of verbal communication quality. Quality is examined both from a cognitive and from a social perspective. It covers topics that range from to the cognitive processes underlying deceptive communication to the methods that can be used to assess the quality of texts in an organizational context.
