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Author: Marc Wolenik
Publisher: Sams Publishing
ISBN: 0132715228
Category : Computers
Languages : en
Pages : 867
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Book Description
Microsoft® Dynamics CRM 4.0 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, and managing Dynamics CRM in your unique business and technical environment. Authored by two leading Microsoft Dynamics implementers, this book systematically explains how the system works, why it works that way, and how you can leverage it to its fullest advantage. The authors present clear examples, proven best practices, and pitfalls to avoid in using every significant Dynamics CRM capability. The far-reaching coverage ranges from Dynamics CRM’s sales, marketing, and customer service features to its automated workflows; from Outlook and Office integration to reporting and security. The authors offer independent insight into Dynamics CRM’s most powerful new features, from its improved interface to its new mail merge and data migration tools. This book is for every IT professional who intends to work with Dynamics CRM, regardless of their experience with Dynamics or other CRM solutions. The authors provide example-rich, realistic coverage of advanced Dynamics customization, extensibility, and integration: information that is available nowhere else. Detailed information on how to… Set up, configure, and maintain all facets of Dynamics CRM in any organization or industry Thoroughly understand both the on-premise and hosted versions of Dynamics CRM Make the most of Dynamics’ new features, including email, the Outlook client, Internet Facing Deployment (IFD), and relationships Manage sales leads, opportunities, accounts, contacts, marketing lists, sales collateral, campaigns, quotes, orders, and invoices Improve customer service by integrating schedules, cases, contacts, product/service information, and more Build powerful automated workflows that streamline key sales tasks and liberate salespeople for more effective selling Efficiently administer and secure any Dynamics CRM implementation Drive greater value by integrating Dynamics CRM with Microsoft Office productivity tools Customize and extend Dynamics CRM using Visual Studio, .NET, and custom plug-ins and add-ons ON THE WEB: Download all of this book’s examples and source code at informit.com/title/9780672329708
Author: Marc Wolenik
Publisher: Sams Publishing
ISBN: 0132715228
Category : Computers
Languages : en
Pages : 867
Get Book Here
Book Description
Microsoft® Dynamics CRM 4.0 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, and managing Dynamics CRM in your unique business and technical environment. Authored by two leading Microsoft Dynamics implementers, this book systematically explains how the system works, why it works that way, and how you can leverage it to its fullest advantage. The authors present clear examples, proven best practices, and pitfalls to avoid in using every significant Dynamics CRM capability. The far-reaching coverage ranges from Dynamics CRM’s sales, marketing, and customer service features to its automated workflows; from Outlook and Office integration to reporting and security. The authors offer independent insight into Dynamics CRM’s most powerful new features, from its improved interface to its new mail merge and data migration tools. This book is for every IT professional who intends to work with Dynamics CRM, regardless of their experience with Dynamics or other CRM solutions. The authors provide example-rich, realistic coverage of advanced Dynamics customization, extensibility, and integration: information that is available nowhere else. Detailed information on how to… Set up, configure, and maintain all facets of Dynamics CRM in any organization or industry Thoroughly understand both the on-premise and hosted versions of Dynamics CRM Make the most of Dynamics’ new features, including email, the Outlook client, Internet Facing Deployment (IFD), and relationships Manage sales leads, opportunities, accounts, contacts, marketing lists, sales collateral, campaigns, quotes, orders, and invoices Improve customer service by integrating schedules, cases, contacts, product/service information, and more Build powerful automated workflows that streamline key sales tasks and liberate salespeople for more effective selling Efficiently administer and secure any Dynamics CRM implementation Drive greater value by integrating Dynamics CRM with Microsoft Office productivity tools Customize and extend Dynamics CRM using Visual Studio, .NET, and custom plug-ins and add-ons ON THE WEB: Download all of this book’s examples and source code at informit.com/title/9780672329708
Author: Marc Wolenik
Publisher: Sams Publishing
ISBN: 0132682079
Category : Computers
Languages : en
Pages : 1366
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Book Description
Microsoft® Dynamics CRM 2011 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing the newest version of Dynamics CRM. Authored by three leading Microsoft Dynamics implementers, it illuminates new opportunities to deploy CRM as a hosted service (SaaS), integrate with Azure cloud services, and extend CRM through Microsoft's new online service marketplace. The authors systematically explain how Dynamics CRM 2011 works, illuminating why it works that way, and how to drive maximum business value from it. Drawing on insider knowledge of Microsoft's new product, they present clear examples, proven best practices, and pitfalls to avoid in using every significant Dynamics CRM capability. Their far-reaching coverage ranges from Dynamics CRM's sales, marketing, and customer service features to its automated workflows; Outlook and Office integration to reporting and security. This edition's extensive new coverage includes new chapters on Mobility, the Outlook Client, and Office 2010 integration, as well as greatly expanded coverage of CRM Online. It also contains new or expanded discussions of data visualization, SharePoint Foundation integration, user interface changes, inbuild charts, dashboards, IM and SMS communication support, auditing, no-code workflows, connections, queues, the new WCF-based programming model, UI scripting, and security.
Author: Marc Wolenik
Publisher: Pearson Education
ISBN: 0768689082
Category : Computers
Languages : en
Pages : 801
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Book Description
In Microsoft® Dynamics CRM 4 Integration Unleashed , two leading experts present proven techniques, best practices, and example code for going far beyond the out-of-the-box capabilities of Dynamics CRM 4. Using these solutions and sample applications, you will enhance all of your company’s relationships–with vendors, distributors, employees, users, affiliates, and customers. Authors Marc J. Wolenik and Rajya Vardhan Bhaiya walk you step by step through integrating Dynamics CRM with SharePoint, Office Communicator, PerformancePoint, BizTalk, Silverlight, VoIP phone systems, and both Google and MSN mapping tools. They also present a full analysis of the CRM Accelerators and advanced topics and three full chapters on integration using Scribe’s state-of-the-art adapters and templates. You’ll discover how to extend Dynamics CRM 4 with enterprise dashboards, stronger “deep-dive” data analysis, and much more. Wolenik and Bhaiya even demonstrate how to make custom Dynamics CRM applications available directly to your customers, without compromising security. Use Dynamics CRM 4 as an “xRM” platform for developing custom applications to enhance any type of business relationship Leverage new Azure cloud computing solutions for Microsoft Dynamics CRM Design infrastructure to efficiently run your customized Microsoft Dynamics CRM implementation Extend CRM internally, with plug-ins, source-to-source integration, IFRAME-based custom application integration, and CRM JScript Extend CRM externally, with CRM Accelerators, public Web services, direct SQL interaction, and customer-facing Web sites Implement KPIs and gain deeper business insight by integrating Dynamics CRM 4 with Microsoft Office PerformancePoint Create dashboards and other visual CRM tools with Microsoft Silverlight Develop custom CRM applications with Visual Studio Integrate CRM with Team Foundation Server Use Scribe templates and adapters to streamline data integration and migration On the web: Download all examples and source code presented in this book from informit.com/title/9780672330544.
Author: Marc Wolenik
Publisher: Sams Publishing
ISBN: 013351837X
Category : Computers
Languages : en
Pages : 1176
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Book Description
Microsoft® Dynamics CRM 2013 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing both cloud and on-premise based versions of Dynamics CRM. Leading Dynamics implementer Marc Wolenik fully covers Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM Online Fall ’13, and many features first introduced in Microsoft’s “Polaris” and Update Rollup 12. You’ll find thorough coverage of Dynamics’ revamped “Flow” interface and advanced cross-platform mobile client support. Extensive new coverage also includes: Business Process Flows, Portable Business Logic, reporting and forms improvements, server-side email synchronization, MarketingPilot, NetBreeze, Yammer, and much more. Drawing on extensive insider knowledge, Wolenik presents proven best practices and pitfalls to avoid in using every significant Dynamics CRM 2013 capability–information available in no other book. Marc J. Wolenik, is CEO of Webfortis, a Microsoft Gold Customer Relationship Management Competency Partner that specializes in delivering Microsoft Dynamics CRM/xRM solutions for companies of all sizes. Learn from experience and dive deep into CRM technologies that cross almost every industry and vertical. His books include Microsoft Dynamics CRM 2011 Unleashed, Microsoft CRM 4 Unleashed, and Microsoft CRM 4 Integration Unleashed. Detailed information on how to… Compare on-premise and cloud versions of Dynamics CRM, make your best choice, and deploy painlessly Use the advanced configuration and customization options that offer you the most value Take full advantage of Dynamics CRM’s new flow interface and productivity shortcuts Learn about new add-on features for Dynamics, including MarketingPilot, NetBreeze, and Yammer Personalize dashboards, activities, calendars, data import/export, and more Manage leads, opportunities, accounts, contacts, marketing lists, collateral, campaigns, quotes, orders, and invoices Integrate schedules, cases, contacts, and product/service information Build powerful automated workflows, processes, and complete solutions Deliver CRM applications to smartphones and tablets, including iOS devices Provide watch lists, automatic alerts, and other sales help through InsideView Social Insights Extend Dynamics CRM with custom plug-ins and add-ons Integrate Dynamics CRM 2013 with SharePoint, Azure, SQL Server, SRSS, Visual Studio, and .NET Framework ON THE WEB: Download all examples and source code presented in this book from informit.com/title/9780672337031 as it becomes available
Author: Charles Joy
Publisher: Sams Publishing
ISBN: 0672335611
Category : Computers
Languages : en
Pages : 552
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Book Description
By using Microsoft's new Opalis IT process automation software, your IT organization can dramatically reduce operational costs and improve efficiency by replacing resource-intensive, error-prone manual activities with standardized, automated processes. Microsoft doesn't sell Opalis as a separately licensed product: thousands of customers who've licensed Microsoft System Center with SMSE/D already have the rights to use it. They simply have to learn how. If this sounds like you, System Center Opalis Integration Server 6.3 Unleashed will help you do so. This book's expert author team offers you start-to-finish, step-by-step coverage of implementing key Opalis 6.3 features for maximum business value. Drawing on their extensive experience, they bring together coverage of related topics and techniques in ways that enable you and IT professionals to deploy Opalis more quickly and apply it more successfully. The authors begin with a high-level overview of Opalis 6.3 and the potential value it offers to your IT organization. Next, it guides you through architecture, installation, policy basics and design, foundation objects and integration packs, the SDK, and best practices based on real-world implementations.
Author: Alessandro Del Sole
Publisher: Sams Publishing
ISBN: 0672335530
Category : Computers
Languages : en
Pages : 814
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Book Description
"Microsoft Visual Studio LightSwitch represents a breakthrough in business application development for Windows clients, the Web, and the cloud. Using this new tool, you can build powerful data-centric applications with far less code than ever before. Microsoft Visual Studio LightSwitch Unleashed is the first comprehensive, start-to-finish guide to this powerful new tool. ... You learn how to use LightSwitch to buld modern, scalable, customized line-of-business applications that automatically leverage technologies such as Silverlight, WCF, and SQL Server Express ..."--Back cover.
Author: Rand Morimoto
Publisher: Pearson Education
ISBN: 0672336111
Category : Computers
Languages : en
Pages : 936
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Book Description
Presents information on the design, implementation, migration, and administration of a Microsoft Exchange Server environment.
Author: Chris Amaris
Publisher: Sams Publishing
ISBN: 067233612X
Category : Business & Economics
Languages : en
Pages : 1032
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Book Description
This is the definitive real-world guide to Microsoft System Center 2012, Microsoft's newest and most powerful version of System Center. Authored by consultants who've deployed System Center in hundreds of enterprises and innovative smaller businesses, this book brings together up-to-the-minute tips, tricks, and techniques you just won't find anywhere else. You'll learn how to use System Center's powerful capabilities to build highly-efficient managed environments that encompass datacenters, cloud environments, client computers, mobile devices, and more. The authors address planning, design, implementation, integration, and administration, and cover every component, including Configuration Manager, Operations Manager, Data Protection Manager, Virtual Machine Manager, Service Manager, and Orchestrator. Use Configuration Manager 2012 to deliver software and updates in highly-distributed environments including datacenters, clouds, and mobile devices Reliably manage and report on assets with Configuration Manager 2012 Perform monitoring, alerting, operations, and security reporting with Operations Manager 2012 Use Data Protection Manager 2012to protect file systems, SQL, Microsoft Exchange, and SharePoint Leverage Data Protection Manager 2012's improved central monitoring and remote recovery Run Hyper-V virtualized environments with VMM 2012--including new private clouds and mixed private/public fabrics Use Service Manager 2012 to provide top-down integration, and use Orchestrator 2012 for bottom-up process automation and integration "glue" Give users an efficient self-service portal for creating service and incident requests and browsing service catalogs Manage service offerings and implement enterprise-wide change control with Service Manager 2012 Ensure compliance by creating, executing, and repeating auditable, documented processes with Orchestrator 2012
Author: Simon Sarris
Publisher: Pearson Education
ISBN: 0672336278
Category : Computers
Languages : en
Pages : 432
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Book Description
HTML5 Unleashed is the authoritative guide that covers the key web components driving the future of the Web. Students will learn to harness the power of HTML5 to create web apps and solutions that deliver state-of-the-art media content and interactivity with new Audio, Video, and Canvas elements. Comprehensive and up-to-date, HTML5 Unleashed is organized as an accessible guide of tutorials and practical references. Because HTML5 covers a far-reaching set of standards, each chapter in HTML5 Unleashed is written to stand on its own. Whether you choose to skip around or teach it cover to cover, full-color syntax and figures in HTML5 Unleashed ensure that students do not need to be next to a computer to learn the most important concepts of the modern Web.
Author: Rand Morimoto
Publisher: Sams Publishing
ISBN: 0132715635
Category : Computers
Languages : en
Pages : 1491
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Book Description
Windows Server 2008 Unleashed covers the planning, design, prototype testing, implementation, migration, administration, and support of a Windows 2008 and Active Directory environment, based on more than three and a half years of early adopter experience in full production environments. This book addresses not only what is new with Windows 2008 compared to previous versions of the Windows Server product, but also what is different and how the similarities and differences affect an organization’s migration to Windows 2008. Chapters are dedicated to the migration process from Windows 2000/2003 to Windows 2008, how to properly use Group Policies in Windows 2008, and tips and tricks on managing and administering a Windows 2008 environment. The authors cover the technologies new to Windows 2008, such as IPv6, Network Access Protection (NAP), Network Policy Server (NPS), Terminal Services Remote Programs, Windows Deployment Services (WDS), Hyper-V virtualization, and more! This book doesn’t just describe the features and functions included in Windows 2008--there are notes throughout the book explaining how organizations have successfully used the technologies to fulfill core business needs. Tips, tricks, and best practices share lessons learned from hundreds of implementations of Windows 2008 in real-world environments. Detailed information on how to… Plan and migrate from Windows 2000/2003 to Windows 2008 Leverage new tools and utilities that simplify system and network administration functions Enable the latest security technologies to improve secured enterprise computing Better manage a Windows 2008 Active Directory environment Optimize a Windows 2008 environment for better scalability and enhanced performance Implement Windows 2008 for better branch office and remote office integration Design a Windows 2008 environment to support the latest in clustering, stretched clusters, fault tolerance, and redundant systems technologies Take advantage of add-on technologies available for Windows 2008, including Windows SharePoint Services, Microsoft Hyper-V virtualization, Windows Media Services, and IIS 7 web server solutions
