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Author: Mike Snyder
Publisher: Pearson Education
ISBN: 0735660263
Category : Computers
Languages : en
Pages : 562
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Book Description
The smart way to learn Microsoft Dynamics CRM 2011—one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook; tracking customer activity and communications; managing campaigns, leads, quotes, contracts, and orders; and employing basic to advanced reporting capabilities. Includes downloadable, ready-made practice files and complete Book.
Author: Mike Snyder
Publisher: Pearson Education
ISBN: 0735660263
Category : Computers
Languages : en
Pages : 562
Get Book Here
Book Description
The smart way to learn Microsoft Dynamics CRM 2011—one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook; tracking customer activity and communications; managing campaigns, leads, quotes, contracts, and orders; and employing basic to advanced reporting capabilities. Includes downloadable, ready-made practice files and complete Book.
Author: Dipankar Bhattacharya
Publisher: Packt Publishing Ltd
ISBN: 1849684537
Category : Computers
Languages : en
Pages : 601
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Book Description
This is a Cookbook with recipes aimed at all levels with lots of practical walkthroughs for virtualization techniques.This book is great for Dynamics CRM 2011 professionals who have a beginner level understanding of the system and are looking to get a good grounding in how to deploy, maintain, configure, and customize a Dynamics CRM 2011 application efficiently. It's assumed that the reader has a basic level understanding of IT infrastructure topologies along with functional knowledge of Dynamics CRM 2011 Sales, Marketing, and Services modules.
Author: Anne Stanton
Publisher: Sams Publishing
ISBN: 0672335379
Category : Business & Economics
Languages : en
Pages : 517
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Book Description
This title explains how the core Dynamics CRM 2011 fits in today's organizations and explains everything users and managers need to make the most of it.
Author: Mike Snyder
Publisher: Pearson Education
ISBN: 0735661782
Category : Computers
Languages : en
Pages : 882
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Book Description
Configure, adapt, and extend Microsoft Dynamics CRM 2011—guided by two of the leading implementation specialists in the field. Whether you’re an IT professional, a developer, or a power user, you’ll get pragmatic, hands-on insights for customizing CRM in your organization—with or without programming. Discover how to: Set up and configure your system Plan and configure security settings and information access Easily customize form attributes, views, and relationships Create and deploy custom reports Use xRM to quickly create and efficiently manage line-of-business applications Automate business workflows Extend Microsoft Dynamics CRM with scripts and assemblies
Author: Marc Wolenik
Publisher: Sams Publishing
ISBN: 0132682079
Category : Computers
Languages : en
Pages : 1366
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Book Description
Microsoft® Dynamics CRM 2011 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing the newest version of Dynamics CRM. Authored by three leading Microsoft Dynamics implementers, it illuminates new opportunities to deploy CRM as a hosted service (SaaS), integrate with Azure cloud services, and extend CRM through Microsoft's new online service marketplace. The authors systematically explain how Dynamics CRM 2011 works, illuminating why it works that way, and how to drive maximum business value from it. Drawing on insider knowledge of Microsoft's new product, they present clear examples, proven best practices, and pitfalls to avoid in using every significant Dynamics CRM capability. Their far-reaching coverage ranges from Dynamics CRM's sales, marketing, and customer service features to its automated workflows; Outlook and Office integration to reporting and security. This edition's extensive new coverage includes new chapters on Mobility, the Outlook Client, and Office 2010 integration, as well as greatly expanded coverage of CRM Online. It also contains new or expanded discussions of data visualization, SharePoint Foundation integration, user interface changes, inbuild charts, dashboards, IM and SMS communication support, auditing, no-code workflows, connections, queues, the new WCF-based programming model, UI scripting, and security.
Author: Joel Scott
Publisher: John Wiley & Sons
ISBN: 0470343257
Category : Computers
Languages : en
Pages : 432
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Book Description
Customer relationship management, or CRM, is certainly a hot topic in business today. If you have a small or medium-sized business, chances are you’re already aware of all it can do for you. But with so many options and so much to think about, how do you get a CRM system in place with a minimum of hassle? Well, Microsoft Dynamics CRM 4 For Dummies is a great place to start! Written by veteran CRM experts Joel Scott and David Lee, this friendly guide will have you understanding and using Microsoft’s CRM solution in a jiffy. Whether you’re considering a CRM system for the first time or you’ve decided to switch from another system to Microsoft Dynamics CRM, this book will make it easy to: Maintain and manage all your customer information Personalize Microsoft CRM to work for your business Set up CRM to support sales, marketing, and customer service Use the Outlook client Manage territories and business units Create and manage activities Generate quotes and invoices Implement and manage a marketing campaign Work with contracts, and much more Microsoft Dynamics CRM 4 For Dummies is packed with information on the latest version, It will help you get a unified view of your customer information and interactions through integrated sales, marketing, and customer service features. And that, as every business owner knows, is important to improving your bottom line!
Author: Jim Wang
Publisher: Packt Publishing Ltd
ISBN: 1849682070
Category : Computers
Languages : en
Pages : 424
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Book Description
This book is packed with practical steps and screenshots to make learning fun and addictive. You will learn to build a complete Airline Compensation Management system using Dynamics CRM 2011. If you want a focused book that gets you up-to-speed with the new features of Microsft Dynamics CRM 2011 then this is the perfect book for you.
Author: Damian Sinay
Publisher: Packt Publishing Ltd
ISBN: 1849682313
Category : Computers
Languages : en
Pages : 412
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Book Description
The book is a focused and step-by-step tutorial on Microsoft Dynamics CRM Reporting capabilities. It will enable Dynamics developers to create and manage reports, know what tools to use, how to use them, and where to find the data based on how it's being entered into the system with Dynamics CRM.This book is great for users and developers new to the Dynamics CRM Reports and SQL Server Reporting services, and who are looking to get a good grounding in how to use the reporting capabilities of Dynamics CRM 2011. It's assumed that you will have some experience in HTML and JavaScript already to build the advanced reports, but no previous programming experience is required to build and learn how to create some basic to intermediate reports, which will be used during the exercises within this book.
Author: Mark Beckner
Publisher: Apress
ISBN: 1430263466
Category : Computers
Languages : en
Pages : 84
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Book Description
Microsoft Dynamics CRM has a robust API that includes web services and an extensive SDK. As you develop CRM Plugins and custom integrations, you will find that there are many complexities and challenges associated with successfully interacting with this API. In order to ensure that you have all of the tools necessary to achieve success with CRM development, Microsoft Dynamics CRM 2011 API Development presents the essential aspects of API development including plugin development and registration. In addition to Plugins, you will work through building out several integrations that work with both the SDK and the Web Service layer. You will also build a C# application that creates records within CRM using the API, work with Scribe Online for integration and migration, design reports that read data from CRM using FetchXML, and interact with the OData REST service using JScript. Once you’ve worked through the various topics presented, you will find that you will have the advanced skills required for working with CRM 2011 Online and On Premises. Foreword by Ismail Nalwala, Principal, IOTAP. What you’ll learn Learn to develop, test, and deploy CRM Plugins Create custom integrations using the CRM API Create applications that interface with the SDK and CRM Web Services Use JScript to read and write data using the OData REST service Design SSRS reports that interact with CRM using FetchXML Who this book is for Experienced Microsoft Dynamics CRM developers new to version 2011, and all CRM developers new to Microsoft Dynamics CRM. Also for C# developers wanting to learn Microsoft Dynamics CRM. Table of Contents Plugins and Workflow Activities External .NET Applications Integration and Migration JScript and the REST Endpoint API Reporting
Author: Todd Klindt
Publisher: John Wiley & Sons
ISBN: 1118379845
Category : Computers
Languages : en
Pages : 6788
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Book Description
The SharePoint 2010 Wrox 10-Pack Digital Library contains these ten books, priced at a considerable savings off of the combined list prices to give you a complete SharePoint 2010 e-book library: Professional SharePoint 2010 Administration ISBN: 9780470533338 Professional SharePoint 2010 Development, 2nd edition ISBN: 9781118131688 Real World SharePoint 2010: Indispensable Experiences from 22 MVPs ISBN: 9780470597132 Professional Business Connectivity Services in SharePoint 2010 ISBN: 9781118043790 Professional SharePoint 2010 Cloud-Based Solutions ISBN: 9781118076576 SharePoint 2010 Enterprise Architect's Guidebook ISBN 9780470643198 SharePoint Server 2010 Enterprise Content Management ISBN: 9780470584651 SharePoint 2010 Field Guide ISBN: 9781118105054 SharePoint 2010 Six-in-One ISBN: 9780470877272 Professional SharePoint 2010 Branding and User Interface Design ISBN: 9780470584644
