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Author: Mary E. Donohue
Publisher: McGraw Hill Professional
ISBN: 1260456366
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
The action plan you need to ensure everyone’s understood—digitally and across generations According to social scientist and award-winning CEO Dr. Mary Donohue, we communicate ineffectively at work a staggering 80% of the time! From the tone of an email to the almost-but-not-quite eye contact of a video conference app, today’s tech has increased the speed and scope of our communications—as well as the opportunities to misunderstand each other completely. This lack of effective communication is a leading cause of workplace stress. In this widely anticipated and deeply researched book, Dr. Donohue, a victim of workplace stress herself, lays out a seven-step solution to give you the tools you need to make communication a cure for workplace stress, not a cause—even (especially) when you’re working with a generationally diverse team. Discover what’s at the root of the problem—from misunderstood emails and misinterpreted texts to misconstrued social media posts and missed social cues on Zoom—and learn how to respond to different communication preferences now. Through helpful charts, case studies, evidence-backed research, and more, you’ll walk away with the tools you need to ensure everyone on your team—yourself included—is heard and understood, so there’s less time clarifying and more time for everyone to be their best, most productive selves.
Author: Mary E. Donohue
Publisher: McGraw Hill Professional
ISBN: 1260456366
Category : Business & Economics
Languages : en
Pages : 240
Get Book Here
Book Description
The action plan you need to ensure everyone’s understood—digitally and across generations According to social scientist and award-winning CEO Dr. Mary Donohue, we communicate ineffectively at work a staggering 80% of the time! From the tone of an email to the almost-but-not-quite eye contact of a video conference app, today’s tech has increased the speed and scope of our communications—as well as the opportunities to misunderstand each other completely. This lack of effective communication is a leading cause of workplace stress. In this widely anticipated and deeply researched book, Dr. Donohue, a victim of workplace stress herself, lays out a seven-step solution to give you the tools you need to make communication a cure for workplace stress, not a cause—even (especially) when you’re working with a generationally diverse team. Discover what’s at the root of the problem—from misunderstood emails and misinterpreted texts to misconstrued social media posts and missed social cues on Zoom—and learn how to respond to different communication preferences now. Through helpful charts, case studies, evidence-backed research, and more, you’ll walk away with the tools you need to ensure everyone on your team—yourself included—is heard and understood, so there’s less time clarifying and more time for everyone to be their best, most productive selves.
Author: Meir Liraz
Publisher: Independently Published
ISBN: 9781090496812
Category : Business & Economics
Languages : en
Pages : 28
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Book Description
Most of us desire to communicate effectively, but do not have a keen appreciation of the barriers to be faced. Because of these barriers, there is ample opportunity for something to go wrong in any communication. Competent managers develop an awareness of the barriers and learn to cope with them. How effectively do you, as a manager, communicate with your superiors, subordinates, and peers? Do you recognize the barriers to effective communication? Have you learned to cope with them? In the discussion that follows, the principal barriers to communicating effectively in today's working environment are identified, and proven techniques for coping with them are considered, The principal barriers to effective communication are: noise, poor feedback, selection of inappropriate media, a wrong mental attitude, insufficient or lack of attention to work selection, delay in message transmittal, physical separation of the sender and receiver, and lack of empathy or a good relationship between the sender and receiver. This guide examines each of these barriers and possible steps to overcome them. My name is Meir Liraz and I'm the author of this book. According to Dun & Bradstreet, 90% of all business failures analyzed can be traced to poor management. This is backed up by my own experience. In my 31 years as a business coach and consultant to businesses, I've seen practically dozens of business owners fail and go under -- not because they weren't talented or smart enough -- but because they were trying to re-invent the wheel rather than rely on proven, tested methods that work. And that is where this book can help, it will teach you how to avoid the common traps and mistakes and do everything right the first time.
Author: Warren Shiver
Publisher: Springer
ISBN: 1137548053
Category : Business & Economics
Languages : en
Pages : 206
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Book Description
The sales force is a company's main engine for driving revenue, one that often requires change to stay competitive and achieve desired results. To improve sales performance, many organizations seek out a 'Silver Bullet'. Transformation is not a one-time, check-the-box event, but a rigorous, ongoing process. Unfortunately, there is no one-off solution to the hard work of transformation. There is, however, a methodology derived from the authors' combined decades of work and their qualitative and quantitative research on sales force transformation. This book provides a practical approach to effect significant, measurable and sustainable transformation in your sales organization. 7 Steps to Sales Force Transformation will help readers determine if their sales organizations need a transformation and if so, how to assess their sales organization's readiness through the analysis of six 'levers' of successful sales transformations. It also guides readers through a series of tasks, analyses, and decisions that will lead to a successful transformation. In particular, the authors will show you how to clarify your sales transformation vision and sell it to upper management, detail methods on how to deploy your vision, offer advice on how to sustain transformation through leadership and communication, and outline current trends that will impact future sales transformation. This book is targeted at anyone who has control over a sales organization or who wants to transform a sales team, including sales managers, sales executives, CEOs, COOs, and others who advise or influence those stakeholders, such as associates at consulting and private equity firms. Through original quantitative research, the authors' own experiences transforming sales organizations, and the lessons learned by a host of sales professionals they interviewed, you will understand how to transform and modernize your sales force to achieve your desired sales results and provide your customers with better service and value.
Author: Bill Higgs
Publisher: Forbesbooks
ISBN: 9781946633699
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
WHAT'S YOUR CURRENT CULTURE COSTING YOU? Learn how to create and cultivate a championship culture in your business. It will increase your bottom line by attracting and retaining better people, better clients, and reducing rework. Practical tips and methods will help you maximize productivity, performance, and profit by increasing passion throughout your organization. 7 Steps to Scale & Succeed in Your Business: - Open Up the Communication - Create a Sense of Team - Establish a Repeatable Process - Use Hard Copy Communication - Sell While the Shop is Full - Continuously Recruit Top Talent - Give Back to Your Community Foreword by General Martin Dempsey, 18th Chairman of the Joint Chiefs
Author: Phillip Cenere
Publisher: Cambridge University Press
ISBN: 1107656621
Category : Business & Economics
Languages : en
Pages : 457
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Book Description
With its emphasis on Australian contexts and examples, this text is an excellent introduction to the world of professional communication.
Author: Robert N. Lussier
Publisher: SAGE Publications
ISBN: 1544384203
Category : Business & Economics
Languages : en
Pages : 905
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Book Description
Packed with experiential exercises, self-assessments, and group activities, the Ninth Edition of Management Fundamentals: Concepts, Applications, and Skill Development develops essential management skills students can use in their personal and professional lives. Bestselling author Robert N. Lussier uses the most current examples to illustrate management concepts in today’s ever-changing business world. This fully updated new edition provides new coverage of important topics like generational differences, sexual harassment, AI, and cybersecurity. Students learn about management in the real world with 18 new cases, including cases on the NBA, H&M, Netflix, and Peloton. This title is accompanied by a complete teaching and learning package.
Author: Anthony Gutierez
Publisher: Createspace Independent Publishing Platform
ISBN: 9781523317967
Category :
Languages : en
Pages : 34
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Book Description
Among the crucial ingredients to a business's success is effective workplace communication. It is, therefore, unfortunate that effective communication does not happen smoothly in many companies. Ineffective communication in the workplace is one of the leading reasons why many businesses lose profits and valuable resources, including excellent employees and clients. Companies can miss important opportunities to grow and expand their business when there is poor communication in the workplace. Whether a business is big or small, management must invest time and money to develop, practice and improve communication skills. People often take effective communication in the workplace for granted, but wiser entrepreneurs recognize that there is a great benefit and much power in the ability to communicate effectively inside the workplace. Messages are clearer and productivity is higher when there is no miscommunication between the employer and the employee, between the workers, and between the people in management positions. This book is designed to enlighten business owners, managers, supervisors, and employees about the barriers of effective communication in the workplace, what causes them, and how they can be overcome. Reading this book will also help you learn how to effectively deliver your message to your boss, workers, or colleagues for greater productivity, cooperation, and understanding.
Author: Justin Lee
Publisher: Penguin
ISBN: 0143132709
Category : Self-Help
Languages : en
Pages : 273
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Book Description
A guide to learning how to communicate with people who have diametrically opposed opinions from you, how to empathize with them, and how to (possibly) change their minds America is more polarized than ever. Whether the issue is Donald Trump, healthcare, abortion, gun control, breastfeeding, or even DC vs Marvel, it feels like you can't voice an opinion without ruffling someone's feathers. In today's digital age, it's easier than ever to build walls around yourself. You fill up your Twitter feed with voices that are angry about the same issues and believe as you believe. Before long, you're isolated in your own personalized echo chamber. And if you ever encounter someone outside of your bubble, you don't understand how the arguments that resonate so well with your peers can't get through to anyone else. In a time when every conversation quickly becomes a battlefield, it's up to us to learn how to talk to each other again. In Talking Across the Divide, social justice activist Justin Lee explains how to break through the five key barriers that make people resist differing opinions. With a combination of psychological research, pop-culture references, and anecdotes from Justin's many years of experience mediating contentious conversations, this book will help you understand people on the other side of the argument and give you the tools you need to change their minds--even if they've fallen for "fake news."
Author: Shari Harley
Publisher: Greenleaf Book Group
ISBN: 1608325598
Category : Business & Economics
Languages : en
Pages : 177
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Book Description
Take charge of your career by taking charge of your business relationships and communication skills. We all know how it feels when our colleagues talk about us but not to us. It's frustrating, and it creates tension. When effective communication is missing in the workplace, employees feel like they're working in the dark. Leaders don't have crucial conversations; managers are frustrated when outcomes are not what they expect; and employees often don’t get positive feedback or constructive feedback. Many of us remain passive against poor communication habits and communication barriers, hoping that business communication will miraculously improve--but it won't. Business communication and relationships won’t improve without skills and effort. The people you work with can work with you, around you, or against you. How people work with you depends on the business relationships you cultivate. Do your colleagues trust you? Can they speak openly to you when projects and tasks go awry? Do you have effective communication skills? Take charge of your career by eliminating communication barriers and taking charge of your business relationships. Make your work environment less tense and more productive by improving communication skills. Set relationship expectations, work with people how they like to work, and give positive feedback and constructive feedback. In How to Say Anything to Anyone, you'll learn how to: - ask for what you want at work - improve communication skills - strengthen all types of working relationships - reduce the gossip and drama in your office - tell people when you’re frustrated and have difficult conversations in a way that resonates - take action on your ideas and feelings - get honest positive feedback and constructive feedback on your performance Harley shares the real-life stories of people who have struggled to get what they want at work. With her clear and specific business communication roadmap in hand, Harley enables you to improve communication skills and create the career and business relationships you really want--and keep them.
Author: Haydn Shaw
Publisher: Tyndale House Publishers, Inc.
ISBN: 1414386192
Category : Business & Economics
Languages : en
Pages : 285
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Book Description
This is the first time in American history that we have had four different generations working side-by-side in the workplace: the Traditionalists (born before 1945), the Baby Boomers (born 1945-1964), Gen X (born 1965-1980), and the Millennials (born 1981-2001). Haydn Shaw, popular business speaker and generational expert, has identified 12 places where the 4 generations typically come apart in the workplace (and in life as well). These sticking points revolve around differing attitudes toward managing one’s own time, texting, social media, organizational structure, and of course, clothing preferences. If we don’t learn to work together and stick together around these 12 sticking points, then we’ll be wasting a lot of time fighting each other instead of enjoying a friendly and productive team. Sticking Points is a must-read book that will help you understand the generational differences you encounter while teaching how we can learn to speak one another’s language and get better results together.
