Mastering Communication at Work: How to Lead, Manage, and Influence PDF Download
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Author: Ethan F. Becker
Publisher: McGraw Hill Professional
ISBN: 007171345X
Category : Business & Economics
Languages : en
Pages : 241
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Book Description
Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to leaders of companies to people just starting out in their career, Becker and Wortmann teach techniques that start with the essential wisdom of Aristotle and include the best practices in today’s global organizations. The book includes interviews with leaders who reveal the inside story of the communication secrets at: The White House Doris Kearns Goodwin, presidential historian and Pulitzer Prize winning author Google Laszlo Bock, Vice President, People Operations EMI Publishing Big Jon Platt, President IBM Jeanatte Horan, Vice President of Enterprise Business Transformation Harvard Business School Tony Mayo, Director of the Leadership Initiative The New York Giants Peter John-Baptiste, Director of Public Relations Mastering Communication at Work provides clear, actionable advice you can put to use right away and simple drills to practice during your next meeting, one-on-one conversation—or even sitting at your desk. Use Mastering Communication at Work as your coach and you’ll see immediate results in yourself, your people, and your organization.
Author: Ethan F. Becker
Publisher: McGraw Hill Professional
ISBN: 007171345X
Category : Business & Economics
Languages : en
Pages : 241
Get Book Here
Book Description
Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to leaders of companies to people just starting out in their career, Becker and Wortmann teach techniques that start with the essential wisdom of Aristotle and include the best practices in today’s global organizations. The book includes interviews with leaders who reveal the inside story of the communication secrets at: The White House Doris Kearns Goodwin, presidential historian and Pulitzer Prize winning author Google Laszlo Bock, Vice President, People Operations EMI Publishing Big Jon Platt, President IBM Jeanatte Horan, Vice President of Enterprise Business Transformation Harvard Business School Tony Mayo, Director of the Leadership Initiative The New York Giants Peter John-Baptiste, Director of Public Relations Mastering Communication at Work provides clear, actionable advice you can put to use right away and simple drills to practice during your next meeting, one-on-one conversation—or even sitting at your desk. Use Mastering Communication at Work as your coach and you’ll see immediate results in yourself, your people, and your organization.
Author: R. E. Lefton
Publisher: McGraw Hill Professional
ISBN: 0071785663
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
The pioneers of the Dimensional Model for managerial behavior demonstrate how to master skills that boost productivity Robert Lefton and Victor Buzzotta, cofounders of Psychological Associates, have revolutionized managerial procedure with their Dimensional Model--a behavioral standard that has been adapted and imitated by companies all over the world. Leadership Through People Skills outlines this model, as the authors explain in detail how people skills work and provide exercises designed to improve them. They also offer strategies for using these skills in the right situations, at the right times, in the right ways with direct reports, peers, and bosses. Managers will learn how to improve their: Sizing-up skills: interacting effectively through appropriate action Communication skills: strategies for finding out what others are thinking Motivational skills: giving people a compelling reason to do their best Adaptive skills: fitting actions to the people for whom they are intended
Author: Florence Swanson
Publisher: Positively
ISBN:
Category : Self-Help
Languages : en
Pages : 59
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Book Description
Humans are social creatures. We thrive on communications and interactions. But most of us never learn about interpersonal skills or people skills at school. These skills are crucial for success, whether in the workplace, in social situations, or within a family. That's why I wrote this book. This book will help you to deal with people effectively with a few strategies. Grab this book right now!
Author: Frank P. Saladis
Publisher: Booktango
ISBN: 1468921061
Category : Business & Economics
Languages : en
Pages : 37
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Book Description
Mastering People Skills is a quick reference guide designed to provide team leaders and project managers with reminders and suggestions that will help them maintain a strong and positive relationship with the people they work with. The book is intended to reinforce the managerial and leadership skills successful people rely on to create and sustain high performing organizations. Mastering People Skills emphasizes the power of strong communication, the need to empathize with others, the importance of managing conflict, and provides practical techniques for dealing with difficult people. It is arranged and written with a focus on the practicing project manager and is also a useful reference for anyone leading and managing people. There is very little that can be accomplished without interaction with others. The most effective managers know the importance of fine tuning their people skills and this book is a great "tune-up" for every manager.
Author: Ulrich Boser
Publisher: Rodale
ISBN: 1623365260
Category : Self-Help
Languages : en
Pages : 306
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Book Description
For centuries, experts have argued that learning was about memorizing information: You're supposed to study facts, dates, and details, burn them into your memory, and then apply that knowledge at opportune times. But this approach to learning isn’t nearly enough for the world that we live in today, and in Learn Better journalist and education researcher Ulrich Boser demonstrates that how we learn can matter just as much as what we learn. In this brilliantly researched book, Boser maps out the new science of learning, showing how simple techniques like comprehension check-ins and making material personally relatable can help people gain expertise in dramatically better ways. He covers six key steps to help you “learn how to learn,” all illuminated with fascinating stories like how Jackson Pollock developed his unique painting style and why an ancient Japanese counting device allows kids to do math at superhuman speeds. Boser’s witty, engaging writing makes this book feel like a guilty pleasure, not homework. Learn Better will revolutionize the way students and society alike approach learning and makes the case that being smart is not an innate ability—learning is a skill everyone can master. With Boser as your guide, you will be able to fully capitalize on your brain’s remarkable ability to gain new skills and open up a whole new world of possibilities.
Author: Peter Wide
Publisher: CRC Press
ISBN: 1315359278
Category : Science
Languages : en
Pages : 98
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Book Description
To live is to communicate, and to communicate with confidence is a craft that one will do well to master early rather than later in life. If only the gift of the gab were enough to sail smoothly through the rough waters that the tough world is teeming with, every glib conversationalist would have a successful vocation, but that’s not the case. The means of communication come naturally to human beings, but the skills that make communicating worthwhile and meaningful do not. Thankfully, anyone who wishes to can learn—and even perfect—these skills. This concise handbook focuses on the ways in which students can develop a robust career after completing their academic studies. The foundational work of nurturing and strengthening individual abilities begins during university life, but these skills need to be complemented with strategies that help the student turned professional to not only interact well with society but also earn its respect through clear, precise, and honest communication. Talent needs to be matched with competence, and the book shows exactly how one goes about doing that. It spells out the ingredients of a sound and strategic action plan that definitively aligns one’s goals with one’s aspirations, no matter how lofty. This plan has to be closely related to the choices, conditions, and possibilities that will be available for the kind of education and experience that individuals have and the aspirations they harbor. Students entering high school or university can use the book to review the necessary courses to choose during their academic life. Young people will find solid guidelines in it that provide a structure for planning and focusing on the skills needed when one embarks upon a fulfilling career.
Author: Julie S. Ross
Publisher: JULIE S. ROSS
ISBN: 1075307295
Category : Reference
Languages : en
Pages : 81
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Book Description
These are the BASIC principles, approaches, and attitudes that will prove beneficial in personal and business relationships. The key points covered may also be useful in long-term reputation building and recovery. Here are a few of the outstanding topics we will cover:1.Personal Visitations to Family and Friends-2.Formal/Informal Introductions and Greetings-3.The Effectiveness of our Discussion Skills-4.The Keys to Effectiveness in Speaking to Small Groups-5.The Keys to Effectiveness Within Family Relationships-6.The Key To Effectiveness with Your Partner-7. Are Your Personal Believes Diminishing Your Effectiveness With People?-8.To Marry or Not To Marry?-9.Facial Expressions and Eye Contact-10.Who or What Guides Your Life-11.Leadership Development-12.Personal Growth-13.Should You Be Afraid To Change Your Ways?
Author: Mark Thomas
Publisher: Thorogood Publishing
ISBN: 1854183281
Category : Business & Economics
Languages : en
Pages : 242
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Book Description
Whether you are a first-time manager, a function specialist, or someone running your own organization, your objectives will always be the same: how do I obtain--and sustain--the best performance from both myself and my team? Based on in-depth experience of developing people and initiating change within many types of organizations, Mark Thomas provides a practical guide to mastering the essential techniques of people management. He explains all the key concepts clearly and his book, packed with examples, charts, tips, and techniques, is full of practical advice and shrewd insights. Written by an author with many years' experience as a successful trainer and consultant, Mastering People Management is an outstanding introduction to the subject: it covers all the ground with thoroughness and clarity together with examples and insights that bring theory to life.
Author: Anthony Back
Publisher: Cambridge University Press
ISBN: 1139477927
Category : Medical
Languages : en
Pages : 148
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Book Description
Physicians who care for patients with life-threatening illnesses face daunting communication challenges. Patients and family members can react to difficult news with sadness, distress, anger, or denial. This book defines the specific communication tasks involved in talking with patients with life-threatening illnesses and their families. Topics include delivering bad news, transition to palliative care, discussing goals of advance-care planning and do-not-resuscitate orders, existential and spiritual issues, family conferences, medical futility, and other conflicts at the end of life. Drs Anthony Back, Robert Arnold, and James Tulsky bring together empirical research as well as their own experience to provide a roadmap through difficult conversations about life-threatening issues. The book offers both a theoretical framework and practical conversational tools that the practising physician and clinician can use to improve communication skills, increase satisfaction, and protect themselves from burnout.
Author: Joseph Grenny
Publisher: McGraw Hill Professional
ISBN: 1260474194
Category : Business & Economics
Languages : en
Pages : 332
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Book Description
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
