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Author: Ravi Sagar
Publisher: Packt Publishing Ltd
ISBN: 1786461706
Category : Computers
Languages : en
Pages : 439
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Book Description
Become an expert at using JIRA 7 through this one-stop guide! About This Book This comprehensive guide will help you implement, customize and administer JIRA 7 application to meet the needs of your organization You will get to know the strategies needed to develop and deploy JIRA 7, along with best practices when working with Jira It covers the latest integrations of JIRA 7 with third-party platforms to help you professionally manage your software development projects Who This Book Is For If you are a JIRA administrator who is managing small-to-medium JIRA instances and you want to learn how to manage enterprise-scale instances, then this book will help you expand your knowledge and equip you with advanced skills. Prior understanding of the JIRA core concepts is required. What You Will Learn Plan the installation and upgrade of your JIRA instance to the newest version Configure issue type schemes, create customized workflows, modify permission schemes, and change notification schemes Implement JIRA Service Desk to manage your support tickets Customize JIRA for test management, helpdesk, and requirement management Deploy JIRA for Agile tracking using the Scrum and Kanban techniques Develop JIRA add-ons to extend JIRA's functionality Migrate data from external systems using CSV import Generate reports directly from the JIRA database and use custom JavaScript and CSS Integrate your JIRA application with third-party tools such as Confluence, SVN, and Git In Detail Atlassian JIRA 7 is an enterprise issue tracker system. One of its key strengths is its ability to adapt to the needs of an organization, ranging from building software products to managing your support issues. This book provides a comprehensive explanation covering all three components of JIRA 7, such as JIRA Software, JIRA Core, and Jira Service Desk. It shows you how to master the key functionalities of JIRA and its customizations and useful add-ons, and is packed with real-world examples and use cases. You will first learn how to plan for a JIRA 7 installation and fetch data. We cover JIRA reports in detail, which will help you analyze your data effectively. You can add additional features to your JIRA application by choosing one of the already built-in add-ons or building a new one to suit your needs. Then you'll find out about implementing Agile methodologies in JIRA by creating Scrum and Kanban boards. We'll teach you how to integrate your JIRA Application with other tools such as Confluence, SVN, Git, and more, which will help you extend your application. Finally, we'll explore best practices and troubleshooting techniques to help you find out what went wrong and understand how to fix it. Style and approach This comprehensive book covers the advanced and new features of JIRA 7 with the help of rich code-based, real-world examples and use cases.
Author: Ravi Sagar
Publisher: Packt Publishing Ltd
ISBN: 1786461706
Category : Computers
Languages : en
Pages : 439
Get Book Here
Book Description
Become an expert at using JIRA 7 through this one-stop guide! About This Book This comprehensive guide will help you implement, customize and administer JIRA 7 application to meet the needs of your organization You will get to know the strategies needed to develop and deploy JIRA 7, along with best practices when working with Jira It covers the latest integrations of JIRA 7 with third-party platforms to help you professionally manage your software development projects Who This Book Is For If you are a JIRA administrator who is managing small-to-medium JIRA instances and you want to learn how to manage enterprise-scale instances, then this book will help you expand your knowledge and equip you with advanced skills. Prior understanding of the JIRA core concepts is required. What You Will Learn Plan the installation and upgrade of your JIRA instance to the newest version Configure issue type schemes, create customized workflows, modify permission schemes, and change notification schemes Implement JIRA Service Desk to manage your support tickets Customize JIRA for test management, helpdesk, and requirement management Deploy JIRA for Agile tracking using the Scrum and Kanban techniques Develop JIRA add-ons to extend JIRA's functionality Migrate data from external systems using CSV import Generate reports directly from the JIRA database and use custom JavaScript and CSS Integrate your JIRA application with third-party tools such as Confluence, SVN, and Git In Detail Atlassian JIRA 7 is an enterprise issue tracker system. One of its key strengths is its ability to adapt to the needs of an organization, ranging from building software products to managing your support issues. This book provides a comprehensive explanation covering all three components of JIRA 7, such as JIRA Software, JIRA Core, and Jira Service Desk. It shows you how to master the key functionalities of JIRA and its customizations and useful add-ons, and is packed with real-world examples and use cases. You will first learn how to plan for a JIRA 7 installation and fetch data. We cover JIRA reports in detail, which will help you analyze your data effectively. You can add additional features to your JIRA application by choosing one of the already built-in add-ons or building a new one to suit your needs. Then you'll find out about implementing Agile methodologies in JIRA by creating Scrum and Kanban boards. We'll teach you how to integrate your JIRA Application with other tools such as Confluence, SVN, Git, and more, which will help you extend your application. Finally, we'll explore best practices and troubleshooting techniques to help you find out what went wrong and understand how to fix it. Style and approach This comprehensive book covers the advanced and new features of JIRA 7 with the help of rich code-based, real-world examples and use cases.
Author: Ravi Sagar
Publisher: Packt Publishing
ISBN: 9781784396510
Category : Computers
Languages : en
Pages : 336
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Book Description
If you are a JIRA administrator managing small-to-medium JIRA instances and want to learn how to manage enterprise-scale instances, then this book will help you expand your knowledge and equip you with advanced skills. Prior understanding of JIRA core concepts is required.
Author: Rachel Wright
Publisher:
ISBN: 9781800208070
Category :
Languages : en
Pages : 295
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Book Description
Transform your application from a foggy, contaminated, and overgrown swamp to an organized, tidy, and trimmed garden.Key Features* Establish and streamline vital processes with more than a hundred recommendations* Apply best practices and guidelines for each administrative area* Use real-world examples to learn how to avoid common pitfallsBook DescriptionThe application development process can easily get out of hand if you do not track and control it at all times. You need a robust project management tool that tracks the issues and bugs in your project and ensures its smooth completion.The JIRA Strategy Admin Workbook begins by discussing how to set up a new application and audit and improve its functionality. As you progress through the chapters, you'll learn how to upgrade and maintain an application once it is properly set up. You'll learn to create workflows that can track how your application functions, and improve it by analyzing the behavior of the workflow. You'll also learn how to use addons, plugins, and other tools that extend your application.By the end of the book, you'll gain insight into your application and discover alternative strategies to perform your administrative tasks better.What you will learn* Master all the processes for a well-planned implementation* Discover simple ways to streamline administration* Explore how to audit and clean up the application* Discover ways to maintain and extend JIRA* Learn how to create repeatable procedures* Discover ways to stay out of the 'JIRA swamp'Who This Book Is ForThis book is ideal for administrators, project managers, analysts, and organizations that want to get started with JIRA. If you have been using JIRA for a while, this book will show you simple ways to streamline your application and make daily work more manageable. To get the most out of this book, you should have an end user's understanding of JIRA functions.
Author: Ravi Sagar
Publisher: Packt Publishing Ltd
ISBN: 178934588X
Category : Computers
Languages : en
Pages : 156
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Book Description
Leverage Jira's powerful task management and workflow features to better manage your business processes Key FeaturesThe book covers all major applications of Jira, which are Jira Software, Jira Core, Jira Service Desk.Configure project workflows and the fields that will be used in the project with the help of Jira's featuresCreate tickets for issues and manage your projects using the Jira softwareBook Description Jira is an issue tracker and project management system. With their latest release, the Jira team has now expanded their user base to agile teams as well as business teams. This book provides a comprehensive explanation covering all major components of Jira, including Jira Software, Jira Core, and Jira Service Desk. This book starts with an introduction to Jira's unique features and how it can be used as an issue-tracking tool. It will then teach you about how a new project is created by a Jira administrator, what responsibilities there are, and using correct and relevant schemes in your project. You will then learn how to configure project workflows and fields for project screens. You will understand the various permissions used in projects and the importance of project roles in Jira. Then, the book talks about the concepts of versions acting as milestones and using components when handling issues in your projects. It will then focus on analysing data using built-in reports and creating dashboards in Jira. At the end, it will discuss various best practices for users as well as project managers or project administrators. What you will learnImplement Jira as a project administrator or project managerGet familiar with various functionalities of JiraConfigure projects and boards in your organisation's Jira instanceUnderstand how and when to use components and versions in your projectsManage project configurations and Jira schemesLearn the best practices to manage your Jira instanceWho this book is for This book will be especially useful for project managers but it's also intended for other Jira users, including developers, and any other industry besides software development, who would like to use Jira for project management.
Author: Cedric F. Jacob
Publisher: Packt Publishing Ltd
ISBN: 1786462567
Category : Computers
Languages : en
Pages : 405
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Book Description
Master the art of providing effective IT services to your customers by leveraging Zendesk About This Book Deep dive into the functionalities of Zendesk and improve your organization's customer services Learn how to expand the capabilities of Zendesk by integrating and extending it with third-party tools A master level guide that manages tickets, channels, and workflows along with advanced security features Who This Book Is For This book is for proficient Zendesk administrators who want to unlock the full potential of their Zendesk environment by gaining a deeper understanding of Zendesk's advanced customization options. What You Will Learn Customize ticket channels such as Email, Twitter, Facebook, and Web-Widget Add business rules to create a more effective and automated Zendesk environment Use Zendesk apps to add more functionality to the Zendesk setup Extend Zendesk with JIRA and Salesforce Create custom metrics within GoodData in order to set up customized and automated reports Learn how to secure and troubleshoot Zendesk In Detail Zendesk is a cloud-based customer service solution that is widely used because it is easy, efficienct, flexible, and low cost. It is highly scalable and is great for organizations of all sizes. If you're a Zendesk administrator and are looking to explore advanced-level concepts, then this book is for you. It covers the core functionalities such as managing users, groups, and the organization, and creating and adding custom fields. You will learn how to add customized ticket channels to your account. Then, you will focus on customizing business rules and extending Zendesk with JIRA and Salesforce. Towards the end, the book emphasizes security and troubleshooting aspects as well as providing tips and tricks to create a more efficient support environment. By the end of this book, you will be able to turn a basic Zendesk setup into a highly customized working environment. Style and approach This advanced guide provides easy to understand examples to ensure you gain expertise with Zendesk.
Author: Patrick Li
Publisher: Packt Publishing Ltd
ISBN: 1789808197
Category : Computers
Languages : en
Pages : 410
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Book Description
Publisher's note: A new sixth edition, updated with enhanced Jira 8.21 and Data Center features has now been published. Key Features Work on agile projects in Jira from both the administrator and end user's perspective Explore the improved Scrum and Kanban board and backlog Work through exercises at the end of each chapter to reinforce your skills Book Description Atlassian Jira enables effective bug tracking for your software and mobile applications and provides tools to track and manage tasks for your projects. Jira Essentials is a comprehensive guide, now updated to Jira 8 to include enhanced features such as updates to Scrum and Kanban UI, additional search capabilities, and changes to Jira Service Desk. The book starts by explaining how to plan and set up a new Jira 8 instance from scratch before getting you acquainted with key features such as emails, workflows, business processes, and much more. You'll then understand Jira's data hierarchy and how to design and work with projects. Since Jira is used for issue management, this book delves into the different issues that can arise in your projects. You'll explore fields, including custom fields, and learn to use them for more effective data collection. You'll create new screens from scratch and customize them to suit your requirements. The book also covers workflows and business processes, and guides you in setting up incoming and outgoing mail servers. Toward the end, you'll study Jira's security model and Jira Service Desk, which allows you to run Jira as a support portal. By the end of this Jira book, you will be able to implement Jira 8 in your projects with ease. What you will learn Understand Jira's data hierarchy and how to design and work with projects in Jira Use Jira for agile software projects, business process management, customer service support, and more Understand issues and work with them Design both system and custom fields to behave differently under different contexts Create and design your own screens and apply them to different project and issue types Gain an understanding of the workflow and its various components Set up both incoming and outgoing mail servers to work with e-mails Who this book is for This book will be especially useful for project managers but it's also intended for other Jira users, including developers, and any other industry besides software development, who would like to leverage Jira's powerful task management and workflow features to better manage their business processes.
Author: Jobin Kuruvilla
Publisher: Packt Publishing Ltd
ISBN: 1785886339
Category : Computers
Languages : en
Pages : 588
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Book Description
Your one-stop resource for mastering extensions and customizations in JIRA 7+ About This Book Explore the new features of JIRA 7 and best practices for agile development and integration with development tools Customize the look and feel of your JIRA UI to match your specific user needs Create seamless reports that make sense of your data through easy-to-use techniques Who This Book Is For If you are a JIRA developer or administrator, or a project manager who wants to fully exploit the exciting capabilities of JIRA, then this is the perfect book for you. What You Will Learn Create and deploy your own JIRA plugins Manipulate workflows to transform JIRA into a user-friendly system Create custom reports that show statistics for particular people, projects, versions, or other fields within issues Simplify reporting by writing your own JIRA gadgets, which can be added into a user's dashboard Master database handling by extending and retrieving custom field details from the database Deal with custom fields on an issue and program custom field option In Detail JIRA provides issue and project tracking for software development teams to improve code quality and the speed of development. With the new version of JIRA, you can create your own JIRA plugins and customize the look and feel of your JIRA UI easier than ever. JIRA Development Cookbook , Third Edition, is a one-stop resource to master extensions and customizations in JIRA. This book starts with recipes about simplifying the plugin development process followed by recipes dedicated to the plugin framework. Then, you will move on to writing custom field plugins to create new field types or custom searchers. You will also learn how to program and customize workflows to transform JIRA into a user-friendly system. With so much data spanning different projects, issues, and so on, we will cover how to work on reports and gadgets to get customized data according to our needs. At the end of the book, you will learn how to customize JIRA by adding new tabs, menus, and web items; communicate with JIRA via the REST APIs; and work with the JIRA database. Style and approach The most unique aspect of this book is its approach. This book is recipe-based, with real-world examples, that will empower you to implement agile processes and explore the exciting capabilities of Jira.
Author: Dean MacNeil
Publisher: Packt Publishing Ltd
ISBN: 1800206127
Category : Computers
Languages : en
Pages : 326
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Book Description
Accelerate business value delivery with Jira Align, the enterprise agile planning platform, by connecting strategy with execution to maximize outcomes Key FeaturesImprove coordination and transparency between multiple programs, products, and business portfoliosIncrease customer satisfaction by responding quickly to ever-evolving customer needsDeliver higher quality products faster and more predictably with real-time insights and OKR trackingBook Description Jira Align is a platform purpose-built for enterprises to connect strategy with execution and drive transparency, consistency, and predictability at all levels of scale. The platform supports business value delivery in agile frameworks such as LeSS, DAD, and SAFe. It also caters to organizations that mix agile with waterfall to support scaled bimodal delivery. Starting with an introduction to the platform and its features, this book takes you through the foundational building blocks of Jira Align. You'll learn how an organization can benefit from implementing Jira Align and understand how to connect dimensions such as people, work, time, and outcomes. The book takes you through the typical steps for implementing Jira Align for maximizing outcomes and helps you solve common team, program, and portfolio-level challenges by enhancing visibility, tracking dependencies and risks, and using reports for real-time, distributed decision making. Throughout the book, you'll explore features such as remote agile ceremonies, live roadmaps, and objectives and key results (OKRs). You'll also get to grips with lean portfolio management, financial reporting, and using the program board for planning and execution. By the end of this book, you'll be well versed in the key features of Jira Align and be able to leverage them to support all levels of agile at scale. What you will learnUnderstand Jira Align's key factors for successFind out how you can connect people, work, time, and outcomes with Jira AlignNavigate and collaborate in Jira AlignScale team agility to the portfolio and enterpriseDelve into planning and execution, including roadmaps and predictability metricsImplement lean portfolio management and OKRsGet to grips with handling bimodal and hybrid deliveryEnable advanced data security and analytics in Jira AlignWho this book is for This book is for portfolio managers, program managers, product managers, product owners, executives, release train engineers, and scrum masters who want to empower their teams to deliver the right things at the right time and quickly respond to changes in the market. Familiarity with agile frameworks and Jira Software is necessary; the book will teach you the rest.
Author: Stefan Kohler
Publisher: Packt Publishing Ltd
ISBN: 1849689539
Category : Computers
Languages : en
Pages : 455
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Book Description
Atlassian Confluence 5 Essentials is written in a friendly, tutorial style packed full of practical information to help get you started with Confluence and collaborating on projects more efficiently.If you just started with Confluence, as a user or administrator, this book will give you a running start and teach you everything you need to know. This book will also appeal to veteran users as it will give you new insights and tricks for how to use Confluence even more efficiently. All you need to get started with this book is some basic knowledge on how to use an Internet browser. As an administrator, you will need some basic knowledge about your organization's standard operating environment to install Confluence.
Author: Jonathan McAllister
Publisher: Packt Publishing Ltd
ISBN: 1784392839
Category : Computers
Languages : en
Pages : 334
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Book Description
Configure and extend Jenkins to architect, build, and automate efficient software delivery pipelines About This Book Configure and horizontally scale a Jenkins installation to support a development organization of any size Implement Continuous Integration, Continuous Delivery, and Continuous Deployment solutions in Jenkins A step-by-step guide to help you get the most out of the powerful automation orchestration platform that is Jenkins Who This Book Is For If you are a novice or intermediate-level Jenkins user who has used Jenkins before but are not familiar with architecting solutions and implementing it in your organization, then this is the book for you. A basic understanding of the core elements of Jenkins is required to make the best use of this book. What You Will Learn Create and manage various types of build jobs, and implement automation tasks to support a software project of any kind Get to grips with the automated testing architecture, and scalable automated testing techniques Facilitate the delivery of software across the SDLC by creating scalable automated deployment solutions Manage scalable automation pipelines in Jenkins using the latest build, test, and deployment strategies Implement a scalable master / slave build automation platform, which can support Windows, Mac OSX, and Linux software solutions Cover troubleshooting and advanced configuration techniques for Jenkins slave nodes Support a robust build and delivery system by implementing basic infrastructure as code solutions in configuration management tools such as Ansible In Detail With the software industry becoming more and more competitive, organizations are now integrating delivery automation and automated quality assurance practices into their business model. Jenkins represents a complete automation orchestration system, and can help converge once segregated groups into a cohesive product development and delivery team. By mastering the Jenkins platform and learning to architect and implement Continuous Integration, Continuous Delivery, and Continuous Deployment solutions, your organization can learn to outmanoeuvre and outpace the competition. This book will equip you with the best practices to implement advanced continuous delivery and deployment systems in Jenkins. The book begins with giving you high-level architectural fundamentals surrounding Jenkins and Continuous Integration. You will cover the different installation scenarios for Jenkins, and see how to install it as a service, as well as the advanced XML configurations. Then, you will proceed to learn more about the architecture and implementation of the Jenkins Master/Save node system, followed by creating and managing Jenkins build jobs effectively. Furthermore, you'll explore Jenkins as an automation orchestration system, followed by implementing advanced automated testing techniques. The final chapters describe in depth the common integrations to Jenkins from third-party tools such as Jira, Artifactory, Amazon EC2, and getting the most out of the Jenkins REST-based API. By the end of this book, you will have all the knowledge necessary to be the definitive resource for managing and implementing advanced Jenkins automation solutions for your organization. Style and approach This book is a step-by-step guide to architecting and implementing automated build solutions, automated testing practices, and automated delivery methodologies. The topics covered are based on industry-proven techniques, and are explained in a simple and easy to understand manner.
