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Author: Michael Lopp
Publisher: Apress
ISBN: 1430202718
Category : Computers
Languages : en
Pages : 198
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Book Description
Managing Humans is a selection of the best essays from Michael Lopp's popular website Rands in Repose(www.randsinrepose.com). Lopp is one of the most sought-after IT managers in Silicon Valley, and draws on his experiences at Apple, Netscape, Symantec, and Borland. This book reveals a variety of different approaches for creating innovative, happy development teams. It covers handling conflict, managing wildly differing personality types, infusing innovation into insane product schedules, and figuring out how to build lasting and useful engineering culture. The essays are biting, hilarious, and always informative.
Author: Michael Lopp
Publisher: Apress
ISBN: 1430202718
Category : Computers
Languages : en
Pages : 198
Get Book Here
Book Description
Managing Humans is a selection of the best essays from Michael Lopp's popular website Rands in Repose(www.randsinrepose.com). Lopp is one of the most sought-after IT managers in Silicon Valley, and draws on his experiences at Apple, Netscape, Symantec, and Borland. This book reveals a variety of different approaches for creating innovative, happy development teams. It covers handling conflict, managing wildly differing personality types, infusing innovation into insane product schedules, and figuring out how to build lasting and useful engineering culture. The essays are biting, hilarious, and always informative.
Author: Jim Asplund
Publisher: Simon and Schuster
ISBN: 1595620451
Category : Business & Economics
Languages : en
Pages : 320
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Book Description
Six Sigma changed the face of manufacturing quality. Now, HumanSigma is poised to do the same for sales and service organizations. Human Sigma offers an innovative, research-based approach to one of the toughest challenges businesses face today: how to effectively manage the employee-customer encounter to drive business success. Based on research spanning 10 million employees and 10 million customers around the world, the Human Sigma approach combines a proven method for assessing the health of the employee-customer encounter with a disciplined process for improving it. Human Sigma is based on five rules to bring excellence to how employees engage and interact with customers: RULE #1: E Pluribus Unum. Employee and customer experiences must be managed together — not as separate entities. RULE #2: Feelings Are Facts. Emotions drive and shape the employee-customer encounter. RULE #3: Think Globally, Measure and Act Locally. The employee-customer encounter must be measured and managed at the local level. RULE #4: There Is One Number You Need to Know. Employee and customer engagement interact to drive enhanced financial performance. And this interaction can be quantified and summarized with a single performance metric. RULE #5: If You Pray for Potatoes, You Better Grab a Hoe. Good intentions alone do not constitute a plan of action. Sustainable improvement in the employee-customer encounter requires disciplined local action coupled with a companywide commitment to changing how employees are recruited, positioned in roles, rewarded and recognized, and importantly, how they are managed. Essential reading for global business leaders, Human Sigma shows how sales and service companies can flourish in the new global economy. It reveals a profoundly different method for managing human systems for growth. Blending strategic analysis with hands-on, practical steps and advice, Human Sigma will change how you view your work, your employees and your customers forever.
Author: Michael Beer
Publisher: Simon and Schuster
ISBN: 0029023904
Category : Personnel management
Languages : en
Pages : 232
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Book Description
Outlines a model of human resource management, discusses employee participation, reward systems, and competency, and shows how to make personnel policies an integral part of a business's overall strategy.
Author: Bruce E. Kaufman
Publisher: Cornell University Press
ISBN: 0801461669
Category : Business & Economics
Languages : en
Pages : 393
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Book Description
Human resource departments are key components in the people management system of nearly every medium-to-large organization in the industrial world. They provide a wide range of essential services relating to employees, including recruitment, compensation, benefits, training, and labor relations. A century ago, however, before the concept of human resource management had been invented, the supervision and care of employees at even the largest companies were conducted without written policies or formal planning, and often in harsh, arbitrary, and counterproductive ways. How did companies such as United States Steel manage a workforce of 160,000 employees at dozens of plants without a specialized personnel or industrial relations department? What led some of these organizations to introduce human resources practices at the end of the nineteenth century? How were the earliest personnel departments structured and what were their responsibilities? And how did the theory and implementation of human resources management evolve, both within industry and as an academic field of research and teaching? In Managing the Human Factor, Bruce E. Kaufman chronicles the origins and early development of human resource management (HRM) in the United States from the 1870s, when the Labor Problem emerged as the nation's primary domestic policy concern, to 1933 and the start of the New Deal. Through new archival research, an extensive review and synthesis of the historical and contemporary literatures, and case studies illustrating best (and worst) practices during this period, Kaufman identifies the fourteen ideas, events, and movements that led to the creation of specialized HRM departments in the late 1910s, as well as their further growth and development into strategic business units in the welfare capitalism period of the 1920s. The research presented in this book not only uncovers many new aspects of the early development of personnel and industrial relations but also challenges central parts of the contemporary interpretation of the concept and evolution of HRM. Rich with insights on both the present and past of human resource management, Managing the Human Factor will be widely regarded as the definitive account of the early history of employee management in American companies and a must-read for all those interested in the indispensable function of managing people in organizations.
Author: Jerry N. Luftman
Publisher: IGI Global
ISBN: 9781609605353
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
"This book provides a comprehensive presentation of current and emerging perspectives focusing on all aspects of managing IT HR from the view of both practitioners and academics located around the globe"--Provided by publisher.
Author: Nigel Nicholson
Publisher: Texere Publishing
ISBN: 9781587991622
Category : Business & Economics
Languages : en
Pages : 310
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Book Description
We have taken ourselves out of the Stone Age Â- but we cannot take the Stone Age out of ourselves. Time and time again managers and leaders have tried to eliminate hierarchies, internal politics, and interorganisational rivalry Â- but to no avail. Why? Evolutionary psychology would say that they are working against human nature Â- emotional and behavioral 'hardwiring' that is the legacy of our Stone Age ancestors. In this unique and important book, Professor Nigel Nicholson explores many of evolutionary psychology's central tenets and its implications for business management. The insights that this science provides into human instinct will prove illuminating to anyone seeking to understand why people act and think in frequently perplexing and unproductive ways while at work. Through his work at London Business School, Nigel Nicholson has placed himself at the forefront of this exciting Â- some would say radical Â- new field of evolutionary psychology. His research challenges many conventional beliefs about human nature and provides a more realistic picture of what motivates people and shapes their thoughts and actions at work. In Managing the Human Animal, he sets the record straight on what he regards as the utopian daydreaming which has led to ideas that indicate office politics, turf wars and gossip can be eliminated and that status and gender differences count for nothing. Instead, what he puts forward will intrigue and inform those looking to understand mankind's basic instincts and to mange them with skill.
Author: Stephen Bach
Publisher: John Wiley & Sons
ISBN: 1119991536
Category : Business & Economics
Languages : en
Pages : 450
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Book Description
This revised edition is a comprehensive, authoritative set of essays. It is more detailed and analytical than the mainstream treatments of HRM. As in previous editions, Managing Human Resources analyses HRM, the study of work and employment, using an integrated multi-disciplinary approach. The starting point is a recognition that HRM practice and firm performance are influenced by a variety of institutional arrangements that extend beyond the firm. The consequences of HRM need to incorporate analysis of employees and other stakeholders as well as the implications for organizational performance.
Author: David Lacey
Publisher: John Wiley & Sons
ISBN: 1119995337
Category : Computers
Languages : en
Pages : 398
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Book Description
With the growth in social networking and the potential for larger and larger breaches of sensitive data,it is vital for all enterprises to ensure that computer users adhere to corporate policy and project staff design secure systems. Written by a security expert with more than 25 years' experience, this book examines how fundamental staff awareness is to establishing security and addresses such challenges as containing threats, managing politics, developing programs, and getting a business to buy into a security plan. Illustrated with real-world examples throughout, this is a must-have guide for security and IT professionals.
Author: R K Shankar
Publisher: Notion Press
ISBN: 1645872548
Category : Business & Economics
Languages : en
Pages : 198
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Book Description
Human Power is exponential and immeasurable. Effective utilization of the same is a great art indeed and involves lots of techniques. Handling the power within us and with others is not as easy as handling other resources (land, capital & entrepreneurship). No wonder, human resource functions have assumed greater significance in every organization in recent times. If a failure occurs in any of the aforesaid 3 resources, the root-cause for such failure is the human resources and that is why they are called live-wire. There has been a total paradigm shift in organizations’ perspective –the amount spent on people towards training which was hitherto considered as an expense is now being viewed as an investment on Human Capital. That is how the emergence of Human Resource Department has taken place who acts as a link & fulcrum to all other activities in any business enterprise. The sole objective of this book The Art of Managing Human Power is to develop every individual as a productive Human Capital. Hopefully this would not only meet the requirement of every manager in an organization and all students of business schools but also would prove to be a simple guide for people management.
Author: Michael J. Austin
Publisher: SAGE
ISBN: 141294127X
Category : Business & Economics
Languages : en
Pages : 304
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Book Description
The novel approach of this casebook encourages the student to determine how they would act and work towards a resolution of real-world dilemmas.
