Managing the Lodging Operation PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Managing the Lodging Operation PDF full book. Access full book title Managing the Lodging Operation by Robert Christie Mill. Download full books in PDF and EPUB format.
Author: Robert Christie Mill
Publisher: Prentice Hall
ISBN:
Category : Business & Economics
Languages : en
Pages : 346
Get Book Here
Book Description
Using an understandable, reader-friendly writing style to provide comprehensive coverage, this book focuses on an industry-oriented description of the skills and knowledge necessary to successfully run a hotel. The various elements of the book are applicable to all operating departments in a lodging operation, though viewed from the perspective of a General Manager. Emphasis on financial responsibility is evident throughout the book's theoretical model of how to manage a hotel, research-based presentation of what General Managers actually do, and explanation of how to become profitable through the delivery of service and quality. Chapter topics cover managing supply and demand, improving employee performance, increasing income, revenue and cost management, improving productivity, managing customer service, and managing quality. For individuals interested in the field of hotel management, and for hotel managers who aspire to become General Managers.
Author: Robert Christie Mill
Publisher: Prentice Hall
ISBN:
Category : Business & Economics
Languages : en
Pages : 346
Get Book Here
Book Description
Using an understandable, reader-friendly writing style to provide comprehensive coverage, this book focuses on an industry-oriented description of the skills and knowledge necessary to successfully run a hotel. The various elements of the book are applicable to all operating departments in a lodging operation, though viewed from the perspective of a General Manager. Emphasis on financial responsibility is evident throughout the book's theoretical model of how to manage a hotel, research-based presentation of what General Managers actually do, and explanation of how to become profitable through the delivery of service and quality. Chapter topics cover managing supply and demand, improving employee performance, increasing income, revenue and cost management, improving productivity, managing customer service, and managing quality. For individuals interested in the field of hotel management, and for hotel managers who aspire to become General Managers.
Author: Matt A. Casado
Publisher: Createspace Independent Publishing Platform
ISBN: 9781494943646
Category : Hotel front desk personnel
Languages : en
Pages : 0
Get Book Here
Book Description
An Instructor's Manual is available to institutions adopting the book. Please contact:
[email protected] Front Office Management in Hospitality Lodging Operations offers comprehensive coverage of topics related to front office operations, including a review of technologies currently in use, and an array of situations students and professionals re bound to find on the job. Written with the future front office manager in mind, the book allows its users to apply its content with practical case studies presented in each chapter. It is invaluable as both an instructional guide for teachers and as a resource for, lodging professionals, offering the necessary tools to stay competitive in this advancing industry. This practical, easy-to-read text uses a straightforward approach to help solidify and apply information. - Applies a hands-on approach to completing tasks and understanding concepts. - Presents its content in a clear, friendly way instead of being overly academic. - Features operational situations and cases that are discussion-worthy, thought-provoking and challenging. - Includes a chapter in career planning to assist students with finding their post-graduation positions. Students in 4-year, 2-year, and technical hospitality programs as well as industry professionals will find this book worthwhile.
Author: Mill
Publisher: Pearson Education India
ISBN: 9788131714836
Category :
Languages : en
Pages : 340
Get Book Here
Book Description
Author: Denney G. Rutherford
Publisher: John Wiley & Sons Incorporated
ISBN: 9780442205348
Category : Hotel management.
Languages : en
Pages : 381
Get Book Here
Book Description
Provides a broad range of research and commentary on issues in the management of modern hotel departments for students. Covers changes in the industry reflecting the economy, organizational design, interdepartmental conflict in hotels, food and beverages, entertainment, front office management, marketing, financial control, and managing human resources. Includes numerous examples and case histories. Annotation copyright by Book News, Inc., Portland, OR
Author: Peter Szende
Publisher: Emerald Group Publishing
ISBN: 1838675434
Category : Business & Economics
Languages : en
Pages : 220
Get Book Here
Book Description
From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization.
Author: Peter Jones
Publisher: Weidenfeld & Nicolson
ISBN:
Category : Business & Economics
Languages : en
Pages : 198
Get Book Here
Book Description
Author: Michael Chibili
Publisher: Routledge
ISBN: 1000036049
Category : Business & Economics
Languages : en
Pages : 944
Get Book Here
Book Description
A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the discipline. Essential reading for students of hospitality management, the book also benefits from online support materials.
Author: David K. Hayes
Publisher: Prentice Hall
ISBN: 9780134337623
Category : Hotel management
Languages : en
Pages : 624
Get Book Here
Book Description
Prepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager. Detailed information addresses the operating departments of a full-service hotel: Human Resources; Controller; The Front Office; Housekeeping; Food and Beverage; Safety and Property Security; Sales and Marketing; Accounting; and Facility Engineering and Maintenance. In-depth discussions highlight the importance of human resources in the labor-intensive hotel industry, franchising and contract management of properties in an ever-decreasing "Mom and Pop" segment, and hotel management in a global environment. Updated throughout to ensure that readers have the latest information, the Third Edition also includes new case studies, an entirely new chapter on guest services, and new end-of-chapter questions. This accurate book will give prospective hotel managers insight into all of the procedures effective managers use to ensure their hotel¿'s--and their own--success.
Author: Denney G. Rutherford
Publisher: Wiley
ISBN: 9780471470656
Category : Business & Economics
Languages : en
Pages : 0
Get Book Here
Book Description
This Fourth Edition helps readers develop the wide-ranging knowledge and analytical skills they need to succeed in today’s burgeoning and dynamic hotel industry. This comprehensive volume encourages critical thinking by providing different points of view through contributions from sixty leading industry professionals and academics. Within a coherent theoretical structure, this updated edition enables readers to formulate their own ideas and solutions.
Author: Alan T. Stutts
Publisher:
ISBN: 9781119108283
Category : Hospitality industry
Languages : en
Pages : 365
Get Book Here
Book Description
