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Author: Rita McGee
Publisher:
ISBN: 9781843982074
Category : Personel yönetimi
Languages : en
Pages : 133
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Book Description
Author: Rita McGee
Publisher:
ISBN: 9781843982074
Category : Personel yönetimi
Languages : en
Pages : 133
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Book Description
Author: Anne Bruce
Publisher: McGraw Hill Professional
ISBN: 0071769919
Category : Business & Economics
Languages : en
Pages : 273
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Book Description
Put every employee on the path to excellence! Solving Employee Performance Problems provides the tools you need to handle the most difficult employees—from the chronically late or distractingly dramatic to the disruptive, dishonest, or downright insubordinate. Taking a heavy-handed approach to such behaviors might make you feel good for a little while—but using the measured, proactive techniques outlined in this book will be better for you, your staff, and your business. With Solving Employee Performance Problems, you’ll learn how to take ownership of your employees’ behaviors, master conversations about poor performance, conduct productive follow-ups, and ultimately generate: Greater engagement and ownership of work Higher levels of collaboration and productivity Increased loyalty and retention rates Gainful ROI from everyone who works for you There’s a direct link between growth of individual employees and organizational growth. Use Solving Employee Performance Problems to be someone who manages proactively. It’s the only way to make a positive difference in the life of your employee—and make a positive impact on the future of your company.
Author: Sorin Dumitrascu
Publisher:
ISBN: 9781521367193
Category :
Languages : en
Pages : 142
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Book Description
How do you know if one of your employees is underperforming? And at what point does this become a real problem? Managers, supervisors, and business leaders must be able to intervene before employee performance issues hamper the success of their organizations.Performance problems in the workplace can be isolated incidents or symptoms of deeper patterns. It can be easy to miss these problems or to underestimate their impact. However, various indicators - such as employees missing deadlines or regularly being late for work - can alert you to possible performance issues and help you decide whether they constitute genuine performance problems.As a manager, you should have warning systems in place so you can detect potential performance problems early. If you avoid problems before they grow, you can prevent them from having serious consequences - for your organization and often for the employees involved.In this book, you'll learn how to detect a performance problem as early as possible. You'll find out how to identify genuine performance problems and the sources of information that can help you do this. You'll then find out how to determine a performance problem's nature and its seriousness. Finally, you'll learn how to accurately diagnose the causes of the problem, which is essential if you're to formulate an appropriate response.Telling employees that their work doesn't meet the required standards or that they're underperforming isn't an easy task. A direct report who's not performing well could be a friend or someone who's highly emotional, making the job even harder. Many managers and supervisors are tempted to avoid it, until it's too late to fix the problem.In this book, you'll learn about the benefits of handling minor to moderate performance problems early on, as they arise. You'll also learn how to identify an appropriate level of intervention, based on how pervasive or serious a performance problem is.Once you've identified the type of intervention that's called for to address a performance problem, you need to handle the issue appropriately. In this book, you'll learn about the sequence of steps you should follow to communicate performance issues to employees, with practical examples of how to do this sensitively and effectively. You'll also be given the opportunity to practice this type of communication yourself in a simulated situation.Finally, you'll learn about both fast fixes and long-term solutions to different types of performance problems.Ultimately, this book should help you improve employees' performance and morale, benefiting both them and your organization.Suppose you're the manager of an employee who's been arriving at work over 20 minutes late nearly every day. You've explained that this is a problem, but the employee continues arriving late. It's time to take action. If an employee continues failing to meet expectations, it's important to take decisive steps, rather than waiting for the problem to escalate further.If you don't take action in response to repeated performance problems, the problems are likely to become more entrenched.Failing to act may also undermine your authority, or make it appear to other employees that undesirable behavior is actually acceptable.Finally, if you don't act, it may be much harder to take necessary and more drastic action later. For example, the employee who always arrives 20 minutes late in the mornings begins to take longer lunches and sometimes fails to return to the office. He offers no explanation. If you have no records of the previous problems or of formal steps you took to address them, it may be hard to justify dismissing the employee.When a performance problem persists, what's required is progressive discipline. This approach involves imposing increasingly severe penalties on employees each time they fail to improve their performance, despite a manager's efforts to assist them.
Author: Stacey Barr
Publisher:
ISBN: 9780992383701
Category : Employees
Languages : en
Pages :
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Book Description
Author: Anne Bruce
Publisher: McGraw Hill Professional
ISBN: 007176271X
Category : Business & Economics
Languages : en
Pages : 144
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Book Description
Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: Ways to enhance customer service in any business Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture The best answers to a wide range of interview questions Tips for documenting performance issues and conducting face-to-face reviews This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals.
Author: Robert Frank Mager
Publisher:
ISBN:
Category : Employees
Languages : en
Pages :
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Book Description
Author: Dick Grote
Publisher: Harvard Business Press
ISBN: 1422142701
Category : Business & Economics
Languages : en
Pages : 228
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Book Description
Do you supervise people? If so, this book is for you. One of a manager’s toughest—and most important—responsibilities is to evaluate an employee’s performance, providing honest feedback and clarifying what they’ve done well and where they need to improve. In How to Be Good at Performance Appraisals, Dick Grote provides a concise, hands-on guide to succeeding at every step of the performance appraisal process—no matter what performance management system your organization uses. Through step-by-step instructions, examples, do-and-don’t bullet lists, sample dialogues, and suggested scripts, he shows you how to handle every appraisal activity from setting goals and defining job responsibilities to evaluating performance quality and discussing the performance evaluation face-to-face. Based on decades of experience guiding managers through their biggest challenges, Grote helps answer the questions he hears most often: • How do I set goals effectively? How many goals should someone set? • How do I evaluate a person’s behaviors? Which counts more, behaviors or results? • How do I determine the right performance appraisal rating? How do I explain my rating to a skeptical employee? • How do I tell someone she’s not meeting my expectations? How do I deliver bad news? Grote also explains how to tackle other thorny performance management tasks, including determining compensation and terminating poor performers. In accessible and useful language, How to Be Good at Performance Appraisals will help you handle performance appraisals confidently and successfully, no matter the size or culture of your organization. It’s the one book you need to excel at this daunting yet critical task.
Author: Neville C. Tompkins
Publisher:
ISBN:
Category :
Languages : en
Pages : 152
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Book Description
Author: Richard Luecke
Publisher: Harvard Business Press
ISBN: 1591398428
Category : Business & Economics
Languages : en
Pages : 169
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Book Description
'Performance Management' will help managers use informal performance assessments and feedback as part of their regular interactions with employees. Readers will learn to prepare for a formal performance meeting with a direct report, document a performance meeting, and create a development plan with the employee.
Author: Harvard Business Review
Publisher: Harvard Business Press
ISBN: 1633692795
Category : Business & Economics
Languages : en
Pages : 256
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Book Description
Are your employees meeting their goals? Is their work improving over time? Understanding where your employees are succeeding—and falling short—is a pivotal part of ensuring you have the right talent to meet organizational objectives. In order to work with your people and effectively monitor their progress, you need a system in place. The HBR Guide to Performance Management provides a new multi-step, cyclical process to help you keep track of your employees' work, identify where they need to improve, and ensure they're growing with the organization. You'll learn to: Set clear employee goals that align with company objectives Monitor progress and check in regularly Close performance gaps Understand when to use performance analytics Create opportunities for growth, tailored to the individual Overcome and avoid burnout on your team Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
