Managing IT Outsourcing, Second Edition

Managing IT Outsourcing, Second Edition PDF Author: Erik Beulen
Publisher: Routledge
ISBN: 1136851968
Category : Business & Economics
Languages : en
Pages : 332

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Book Description
Outsourcing is a major international phenomenon in business today. The areas of Information Technology and Management represent a unique case for outsourcing, both in terms of benefits and potential interorganizational problems. This completely revised edition presents the latest theory, research and practice in this fast changing field. With a range of case studies from outsourcing companies across the globe, the book offers a strong grounding in real-world industrial experience and keeps abreast of the most important developments in the field. The book provides expanded coverage of issues such as offshoring, multi-sourcing, business process outsourcing and the spread of offshoring to countries such as China and Russia. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the second edition of Managing IT Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information management. It is an ideal text for students, academics and practitioners alike.

Managing IT Outsourcing

Managing IT Outsourcing PDF Author: Erik Beulen
Publisher: Routledge
ISBN: 113685195X
Category : Computers
Languages : en
Pages : 489

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Book Description
Outsourcing is a major international phenomenon in business today. The areas of Information Technology and Management represent a unique case for outsourcing, both in terms of benefits and potential interorganizational problems. This completely revised edition presents the latest theory, research and practice in this fast changing field. With a range of case studies from outsourcing companies across the globe, the book offers a strong grounding in real-world industrial experience and keeps abreast of the most important developments in the field. The book provides expanded coverage of issues such as offshoring, multi-sourcing, business process outsourcing and the spread of offshoring to countries such as China and Russia. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the second edition of Managing IT Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information management. It is an ideal text for students, academics and practitioners alike.

Managing IT Outsourcing

Managing IT Outsourcing PDF Author: Erik Beulen
Publisher: Routledge
ISBN: 1134213255
Category : Business & Economics
Languages : en
Pages : 457

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Book Description
The business landscape is changing. Outsourcing is now a growing phenomenon in which specific functions are subcontracted to specialist companies, often elsewhere in the world. IT represents a particular case for outsourcing, both in terms of benefits and potential inter-organizational problems. Deciding whether to keep IT in-house or to whether outsource it is a key management responsibility. Once a decision for outsourcing has been made, relationships with external provider(s) have to be established and managed. This book combines both research and practical examples to explore how this can be done successfully. Uniquely, the book provides a governance model for such partnerships, exploring the risks and responsibilities involved for both parties. Drawing on the theories of interfirm networks and the boundaries of the firm, here, it provides an accessible and cutting-edge perspective. Incorporating industry examples from a global network of companies (including four case specific chapters), this book investigates partnerships in industrial sectors and IT functions. An invaluable resource for those involved in IT and new technology management as well as strategic business management and planning, this book presents all the necessary theory with an indispensable practical perspective.

Managing IT Outsourcing

Managing IT Outsourcing PDF Author: Erik Beulen
Publisher:
ISBN: 9780415873239
Category : Contracting out
Languages : en
Pages : 0

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Book Description
This newly revised edition of Managing IT Outsourcing presents the latest theory, research and practice in this fast-changing field to explore how information outsourcing partnerships can be managed successfully.

Business Process Outsourcing

Business Process Outsourcing PDF Author: John K. Halvey
Publisher: John Wiley & Sons
ISBN: 0470126930
Category : Business & Economics
Languages : en
Pages : 602

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Book Description
Many corporations are currently restructuring their business processes in order to become more competitive and cost effective. Once the decision has been made to outsource, a corporation must structure the deal. This book will show them how to request proposals and negotiate and close the agreement--creating the outsourcing strategy.

The Vested Outsourcing Manual

The Vested Outsourcing Manual PDF Author: K. Vitasek
Publisher: Springer
ISBN: 1137512466
Category : Business & Economics
Languages : en
Pages : 393

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Book Description
In this must-have guide for creating and implementing successful outsourcing processes and partnerships, Vitasek drives the principles of Vested Outsourcing beyond theory into practice. From shared vision, desired outcomes to win-win and long-term success the manual will help managers build an agreement vested in each other's success.

Facilities Management

Facilities Management PDF Author: Peter Barrett
Publisher: John Wiley & Sons
ISBN: 1405147598
Category : Business & Economics
Languages : en
Pages : 298

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Book Description
Facilities management has been one of the fastest growing professional disciplines for some years, both in terms of volume and diversity of commercial activity. However, a widely accepted and implemented body of knowledge is still lacking. This book contributes to that knowledge building by taking models and ideas from a wide range of sources and linking them to extensive case study material drawn from practising facilities managers. The text is divided into three parts: · Current practice is illustrated, with a second chapter looking at enhancing services · Key facilities management issues are considered:user needs evaluation, outsourcing and computer-based information systems · Extensive advice is provided on managing people through change and on decision making The Second Edition features new material on user needs, briefing and procurement strategy, together with new public sector case studies. ‘This high quality book provides a comprehensive approach to the range of issues [and] the combination of case studies with theoretical perspectives and research has a strong practical emphasis’ Chartered Surveyor Monthly 'A thorough and very well researched book...as a student text it is first class' Construction Manager

Service Operations Management, Second Edition

Service Operations Management, Second Edition PDF Author: David W. Parker
Publisher: Edward Elgar Publishing
ISBN: 1788115945
Category : Business & Economics
Languages : en
Pages : 587

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Book Description
Service Operations Management, Second Edition provides a global perspective on service operations, with expanded coverage of service operations for not-for-profit agencies, charities, NGOs and utilities, alongside commercial companies. With new, updated case studies and original research embracing big-data analytics and neurolinguistics in building customer service systems, this book will be an invaluable tool for postgraduate and MBA students of service operations and undergraduates specialising in hospitality, tourism and public sector management.

Information Technology Outsourcing Transactions

Information Technology Outsourcing Transactions PDF Author: John K. Halvey
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 580

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Book Description
This book walks readers through an outsourcing transaction step-by-step: analyzing the benefits, selecting vendor, structuring the deal, managing the relationship. Provides managers with an organized methodical approach to the often intimidating prospect of relinquising absolute control of every aspect of a company's business.

Vested Outsourcing, Second Edition

Vested Outsourcing, Second Edition PDF Author: K. Vitasek
Publisher: Springer
ISBN: 1137321180
Category : Business & Economics
Languages : en
Pages : 332

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Book Description
In her classic book Vested Outsourcing , Kate Vitasek identified the top 10 flaws in most outsourced business models and shows organizations how to rethink their outsourcing relationships in a way that will lower costs, improve service, and increase innovation. This revised edition includes updated case studies and a new chapter based on Dell.