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Author: James R. Evans
Publisher: Cengage Learning
ISBN: 9781285069463
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
Provide a description about the book that does not include any references to package elements. This description will provide a description where the core, text-only product or an eBook is sold. Please remember to fill out the variations section on the PMI with the book only information. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Author: James R. Evans
Publisher: Cengage Learning
ISBN: 9781285069463
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
Provide a description about the book that does not include any references to package elements. This description will provide a description where the core, text-only product or an eBook is sold. Please remember to fill out the variations section on the PMI with the book only information. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Author: Mark L. Blazey
Publisher: Quality Press
ISBN: 1636940048
Category : Business & Economics
Languages : en
Pages : 696
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Book Description
For decades, this book has served as a guide to organizations that document their continuous improvement efforts using Baldrige Award-type management systems. Readers will learn what each area of the system means for organizations and how the synergy between process-oriented parts—leadership; strategy; customers; measurement, analysis, and knowledge management; workforce; and operations—can lead to excellent performance results. This book provides a valuable, step-by-step approach to help identify and put in place properly focused continuous improvement systems. Seven types of information are provided in this book for each of the Items in Categories 1 through 7 of the 2021–2022 Baldrige Framework and Performance Excellence Criteria: 1. The actual language of each Item, including Notes 2. A plain-English explanation of the requirements and rationale for each Item 3. A table showing the similar requirements of the Criteria 4. A summary of the requirements of each Item in flowchart form 5. The key linkages between each Item and other Items 6. An explanation of some potential adverse consequences 7. Examples of effective practices Features of this edition include: A stakeholder matrix table of contents that identifies relevant material within the book for key stakeholder groups: senior leaders, examiners, performance excellence initiative leaders, application writers, and program administrators Tables for each Criteria Item showing the similar expectations of the Criteria award (and award program administrators) presented only once at the scoring level where the expectation first appears to help examiners determine at what level an expectation belongs Online resources, including scoring calibration guides for education, healthcare, and business/nonprofit/government organizations, a guide to self-assessment of organizations and management systems, and a guide to the alignment of Baldrige, Six Sigma, Lean, and Balanced Scorecard A new crosswalk between Baldrige and ISO standards and a set of global performance excellence best practices Information on other award programs throughout the world such as the European Foundation for Quality Management (EFQM), which has undergone significant changes in the 2020 model, and the China Association for Quality
Author: Sherry R. Gordon
Publisher: J. Ross Publishing
ISBN: 1932159800
Category : Business & Economics
Languages : en
Pages : 257
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Book Description
Understanding supplier performance is vital to ensuring a well-functioning supply network. This unique how-to book helps readers develop and implement a supplier evaluation process that can result in reduced costs, lower risk, and improved performance of both the user's company and its suppliers.
Author: Kurt Verweire
Publisher: Lannoo Meulenhoff - Belgium
ISBN: 9401404208
Category : Business & Economics
Languages : en
Pages : 361
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Book Description
Managing for Performance Excellence provides practitioners with an integrative framework that highlights the key ingredients of an effective approach to performance management. It describes the formal process of planning, measuring and monitoring performance that companies need to develop as the first step towards becoming a highperforming organisation. As the numerous examples show, a well-functioning process by itself does not guarantee enduring success. Based on an in-depth analysis of real-life situations, the authors draw attention to potential pitfalls and highlight four concrete performance management challenges that companies need to address: clear strategic focus; engaging climate; collaborative structure; and solid information infrastructure. Performance management is examined from a number of different perspectives, with ample illustrations and practical guidelines against which readers can benchmark their own organisations. These insights are a product of the multidisciplinary pool of expertise present at Vlerick Leuven Gent Management School; a school renowned for its successful mix of academic knowledge and business relevance.
Author: James Robert Evans
Publisher: South Western Educational Publishing
ISBN:
Category : Business & Economics
Languages : en
Pages : 428
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Book Description
This book has three objectives for managers and business professionals: to familiarize managers with the basic principles of total quality management; to show how these principles are used in a variety of organizations; and to illustrate the relationship between TQM principles and the theories studied in management practice.
Author: James R. Evans
Publisher: South-Western College
ISBN: 9780357442036
Category : Quality assurance
Languages : en
Pages : 752
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Book Description
MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 11E helps you learn on your terms. This edition presents the latest developments in the field as you examine fundamental principles, criteria and the historic underpinnings of total quality. The authors provide a solid foundation for understanding and applying technical tools and performance excellence from an enterprise perspective. This digital resource gives you the flexibility to highlight key text, add notes and create custom flashcards. When it's time to study, everything that has been flagged or noted can be gathered into an easily accessible guide. The Readspeaker feature reads text aloud, so you can learn on the go, wherever you are.
Author: Charles W. Sorensen
Publisher: Jossey-Bass
ISBN:
Category : Business & Economics
Languages : en
Pages : 264
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Book Description
"In 1987, the U.S. Congress established the Malcolm Baldrige National Quality Award program to raise awareness about the importance of quality and performance excellence as a competitive edge. Since 1999, the program has outlined criteria for educational institutions to align their mission, values, goals, processes, and resources into a comprehensive, long-term, systematic improvement effort. The book profiles six unique institutions that have successfully implemented these criteria: the Montfort College of Business at the University of Northern Colorado, National University, New Mexico State University-Carlsbad, Northwest Missouri State University, University of Wisconsin-Stout, and Western Wisconsin Technical College. The University of Wisconsin-Stout was the first higher education institution to win the Baldrige Award in 2001, and has since worked with educational institutions in 39 states and 25 countries that are interested in implementing quality improvement through the application of the Baldrige criteria. This book will appeal to academic administrators at all levels and at all types of institutions who are interested in applying a systematic approach to leadership, quality improvement, and change management within their institutions"--Unedited summary from book cover.
Author: James Evans
Publisher:
ISBN: 9781473746794
Category :
Languages : en
Pages :
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Book Description
Author: Mathias Kirchmer
Publisher: Springer Science & Business Media
ISBN: 354077825X
Category : Business & Economics
Languages : en
Pages : 183
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Book Description
Continuously changing customer and market requirements have become a dominating factor in today’s global business environment. Enterprises have to take smart decisions and execute fast. Innovation and agility become key success factors. Process excellence is the glue that brings everything together. The Management of Process Excellence (MPE) has become a main enabler of High Performance. It leads to a functioning "Real-Time Enterprise". MPE links strategy with people and technology, like Service-Oriented Architectures (SOA) or Web 2.0. Knowledge assets, such as Process Reference Models, increase productivity. Emergent Processes and Inter-enterprise Collaboration are addressed specifically. MPE delivers Process Governance for large organizations as well as for small and medium enterprises. The book addresses executives and managers as well as educators and students.
Author: Jeffrey T. Luftig
Publisher: A&C Black
ISBN: 1849300607
Category : Business & Economics
Languages : en
Pages : 242
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Book Description
Is your business as profitable as it could be? How can you rise above your competition, and stay there once you have? Most management tools only look at one part of the picture, but Business Performance Excellence (BPE) is the complete model, integrating revolutionary new techniques with tried and tested approaches, covering the strategic, financial, systems, and human factors. The editors are experts in business performance improvement, and this approachable book presents the latest thinking and developments in the BPE model that has been enhanced and refined over the course of 30 years. The comprehensive case studies and worked examples presented can be applied to your business whatever your industry, benefiting your bottom line. Detailed coverage includes: * Strategic planning and hoshin kanri * Customer product rationalization * Restructuring and recalibrating * Customer quality assurance systems * The balanced scorecard * Critical performance measures * Benchmarking * Financial performance turnaround * Lean manufacturing * Creating value through people
