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Author: Robert Johnston
Publisher: Pearson Higher Ed
ISBN: 0273740490
Category : Business & Economics
Languages : en
Pages : 489
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Book Description
This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.
Author: Robert Johnston
Publisher: Pearson Higher Ed
ISBN: 0273740490
Category : Business & Economics
Languages : en
Pages : 489
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Book Description
This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.
Author: Nemsma NEMSMA
Publisher: Prentice Hall
ISBN: 9780135028292
Category : Ambulance service
Languages : en
Pages : 0
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Book Description
For courses in Management of Ambulance Services Management of Ambulance Operations offers nineteen chapters of "best practices" that cover the management of an ambulance service, with each chapter written by a recognized expert in that area of ambulance service operation. Teaching and Learning Experience Offers insights and "best practices" from subject matter experts in ambulance services Provides a useful reference and resource for ambulance service managers and executives ***** Purchase Options: This title is available as an eText on our Pearson Digital Library at www.bradybooks.com/dl If you would like a print version of this title you can purchase on www.bradybooks.com All of the titles in Brady's EMS Management Series are also available to easily build customized versions in print or digital format through our Pearson Collections Website
Author: Amy R. Hurd
Publisher: Human Kinetics
ISBN: 1718213433
Category : Public relations
Languages : en
Pages : 410
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Book Description
Leisure Services Management, Third Edition, outlines essential knowledge and competencies for successful leisure managers. The text prepares students for the Certified Park and Recreation Professional (CPRP) exam and for careers in commercial recreation, public agencies, and the nonprofit sector
Author: Richard Normann
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 216
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Book Description
Examines the special characteristics that make services and the management of service organizations successful. Provides a comprehensive framework for service oriented businesses that stresses a streamlined service management system, the key components of which are market segment, service concept, service delivery system, image, and culture. Growth strategies and the nature of innovation are analyzed and amply illustrated. The role and principles of good leadership in service organizations form a crucial area of discourse. Topics such as the use of image and culture as management instruments, effective and persuasive communications, and ``high social technology'' are also explored.
Author: Jochen Schiller
Publisher: Elsevier
ISBN: 0080491723
Category : Computers
Languages : en
Pages : 273
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Book Description
Location-based services (LBS) are a new concept integrating a user's geographic location with the general notion of services, such as dialing an emergency number from a cell phone or using a navigation system in a car. Incorporating both mobile communication and spatial data, these applications represent a novel challenge both conceptually and technically. The purpose of this book is to describe, in an accessible fashion, the various concepts underlying mobile location-based services. These range from general application-related ideas to technical aspects. Each chapter starts with a high level of abstraction and drills down to the technical details. Contributors examine each application from all necessary perspectives, namely, requirements, services, data, and scalability. An illustrative example begins early in the book and runs throughout, serving as a reference.· This book defines the LBS field and identifies its capabilities, challenges, and technologies.· The contributors are recognized experts from academia and industry.· Coverage includes navigation systems, middleware, interoperability, standards, and mobile communications.· A sample application, the "find-friend" application, is used throughout the book to integrate the concepts discussed in each chapter.
Author: Reinhold Gruen
Publisher: McGraw-Hill Education (UK)
ISBN: 0335225624
Category : Medical
Languages : en
Pages : 280
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Book Description
Although financial management is a highly effective means of implementing key policies in health services, it tends to get little attention, being seen as a necessary but unglamorous area of management. This book shows how health care policies and programmes to promote the health of the public can be supported through financial management techniques. No formal understanding of financial systems is necessary since the book begins with the basics of costings and then goes on to examine accounting systems. The book enables the reader to understand financial performance, examine and confidently discuss financial matters, and apply the concepts in their own organization. This book examines: Management accounting Financial accounting Financial control and information systems Series Editors: Rosalind Plowman and Nicki Thorogood.
Author: Chris Lloyd
Publisher: John Wiley & Sons
ISBN: 1444309587
Category : Psychology
Languages : en
Pages : 200
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Book Description
Clinical Management in Mental Health Services is a practical guide to the day to day operational management of mental health teams. It explores both the theoretical aspects of management plus strategies for dealing with the wide range of management issues faced by managers working in mental health. It looks at issues such as leading a multidisciplinary team, Communication and Public Relations, the importance of clinical supervision, evidence-based practice, and quality assurance. It addresses the issue of workload management, clinical information management, how to plan a budget and how to manage stress.
Author: Audrey Gilmore
Publisher: SAGE
ISBN: 9780761941583
Category : Business & Economics
Languages : en
Pages : 228
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Book Description
This text provides an overview of the characteristics and underlying principles of delivering services in today's marketplace, and places these issues in the context of the frameworks and activities of various types of organization, such as financial services, tourism, charities and museums.
Author: Perry Stinson
Publisher:
ISBN: 9781632407771
Category :
Languages : en
Pages : 217
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Book Description
Financial services refer to the economic services delivered by the finance industry across multiple businesses and organizations like banks, insurance companies, stock brokerages, etc. In banks, besides the primary functionalities of storing, lending and borrowing money, financial services also include making investments across many industries and companies, capital generation, insurance facilitation and fund transfer. This book presents the key concepts and theories essential to the field of bank management and financial services. Constant effort has been made to make the understanding of the difficult concepts as easy and informative as possible. Banking professionals, financial advisors, experts and students alike will be benefited by an in-depth study of this book.
Author:
Publisher:
ISBN:
Category : Industrial management
Languages : en
Pages : 668
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Book Description
