Making Process Improvement Work for Service Organizations: A Concise Action Guide PDF Download
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Author:
Publisher: Addison-Wesley Professional
ISBN: 0132929600
Category :
Languages : en
Pages : 165
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Book Description
Author:
Publisher: Addison-Wesley Professional
ISBN: 0132929600
Category :
Languages : en
Pages : 165
Get Book Here
Book Description
Author: Neil S. Potter
Publisher:
ISBN: 9780132929592
Category : Computer networks
Languages : en
Pages : 141
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Book Description
Author: Neil S. Potter
Publisher: Addison-Wesley Professional
ISBN: 0201775778
Category : Business & Economics
Languages : en
Pages : 185
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Book Description
Every development organization can benefit by paying attention to process improvement, yet all too many "process improvement initiatives" fail to deliver on their promises. In this concise book, two of the field's leading consultants present easy-to-apply techniques for achieving rapid and quantifiable benefits -- and then maintaining your momentum to deliver even greater value over time. Drawing on their experience with more than 3,000 developers and 100 organizations, Neil S. Potter and Mary E. Sakry show you exactly what works -- and what doesn't work. Next, they present a step-by-step guide to identifying your best opportunities for process improvement, deploying changes effectively, and tracking your progress. The book also includes a detailed example plan document designed to help you jumpstart your process improvement initiative. Making Process Improvement Work includes a foreword by noted software process expert Karl Wiegers. For all developers, project and IT managers, and clients seeking to maximize the effectiveness of the software development process and the value of the software it delivers.
Author: N. S. Potter
Publisher:
ISBN:
Category :
Languages : en
Pages : 169
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Book Description
Author: Anita Cassidy
Publisher: CRC Press
ISBN: 1420025678
Category : Business & Economics
Languages : en
Pages : 286
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Book Description
When you invest in expensive technology and systems, you want to get the most out of them. Process improvement has been used for years as an effective strategy to reduce costs, shorten cycle times, improve quality, and increase user satisfaction in other areas of business such as Quality, Manufacturing, and Engineering. While there are many books a
Author: Robert E. Hamm, Jr.
Publisher: Momentum Press
ISBN: 1606508083
Category : Technology & Engineering
Languages : en
Pages : 106
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Book Description
Our world changes faster today than at any time in the history of mankind. Organizations, like living breathing organisms, must learn to adapt to changes in the environment in which each operates. It is generally held today, by those who study organizations, that those who fail to adapt to seemingly unending change are certainly doomed but those able to adapt to constant change tend to thrive. The purpose of this book is to describe the leadership required to successfully implement continuous process improvement in organizations. The author begins the journey with a discussion of organizational culture as he sets out to describe how leaders develop a culture where continuous improvement can thrive. The challenges of organizational change faced by all leaders who strive to take advantage of the benefits of continuous process improvement is discussed, as well as what leaders must do to make change stick. The goal is to provide a description of the leadership necessary to make continuous process improvement a reality in any organization.
Author: Negrón, Adriana Peña Pérez
Publisher: IGI Global
ISBN: 1799875547
Category : Computers
Languages : en
Pages : 459
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Book Description
Although the effort to involve women in engineering has risen in recent years with the creation of new initiatives and the promotion of inclusion in technical disciplines, the active participation of women in engineering professions is continuously lower than expected. While the need for engineers appears to be constantly increasing, women still do not fill most of this role and have a long way to go to even reach an equal split in the field. This gender gap has a significant impact how women in the STEM fields are perceived as well as their experiences in their education and careers. When it comes to Latin American women in IT, their contribution to science can go unnoticed, their participation levels in these fields are very low, and they often occupy lower-level positions than their male counterparts. These issues need to be discussed, and the experiences of women who work in the field must be shared. Latin American Women and Research Contributions to the IT Field highlights the important role of Latin American women in IT by collecting and disseminating their frontier-research contributions in order to provide more visibility and inspire greater participation of Latin American women within the major field of computer science. With chapters contributed by female authors from eight Latin American and Caribbean countries, the book provides a deep analysis of these women’s trajectory paths to high quality theoretical and applied relevant research in computer science and IT. While highlighting areas such as inclusivity and STEM education, along with advancements and achievements in topics that include nonverbal interaction in virtual reality, fuzzy logic applications in education, and ant colony optimization, this book is ideal for professionals, academics, students, and researchers working in the fields of information technologies and computer science as well as those interested in gender and women’s studies.
Author: Tristan Boutros
Publisher: McGraw Hill Professional
ISBN: 0071817662
Category : Business & Economics
Languages : en
Pages : 413
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Book Description
Today's business environment demands faster responses, better service, and increased agility. The Process Improvement Handbook reveals how to design effective process improvement structures, organizations, and cultures to meet those needs. Focusing on specific process improvement knowledge areas, this practical work establishes the foundation required to create, maintain, and measure processes while equipping practitioners with the necessary skills to deliver consistent, successful outcomes. This definitive resource introduces a body of knowledge for anyone looking to improve their operating environment. The result is process self-sufficiency, extensibility, sustainability, higher quality, and overall speed that increases competitive advantage. The principles explained in this book encapsulate everything needed to be more "process mature," and to enable process excellence from start to finish.
Author: James R. Persse, PhD
Publisher: "O'Reilly Media, Inc."
ISBN: 0596553846
Category : Computers
Languages : en
Pages : 353
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Book Description
Today, technology has become too much a part of overall corporate success for its effectiveness to be left to chance. The stakes are too high. Fortunately, the idea of 'quality management' is being reinvigorated. In the last decade process programs have become more and more prevalent. And, out of all the available options, three have moved to the top of the chain. These three are: The 9001:2000 Quality Management Standard from the International Standards Organization; The Capability Maturity Model Integration from the Software Engineering Institute; and Six Sigma, a methodology for improvement shaped by companies such as Motorola, Honeywell, and General Electric. These recognized and proven quality programs are rising in popularity as more technology managers are looking for ways to help remove degrees of risk and uncertainty from their business equations, and to introduce methods of predictability that better ensure success. Process Improvement Essentials combines the foundation needed to understand process improvement theory with the best practices to help individuals implement process improvement initiatives in their organization. The three leading programs: ISO 9001:2000, CMMI, and Six Sigma--amidst the buzz and hype--tend to get lumped together under a common label. This book delivers a combined guide to all three programs, compares their applicability, and then sets the foundation for further exploration. It's a one-stop-shop designed to give you a working orientation to what the field is all about.
Author: Susan Page
Publisher: AMACOM
ISBN: 0814414796
Category : Business & Economics
Languages : en
Pages : 354
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Book Description
Baffled by repeated mistakes in your department? Want to focus your employees' limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, cost-efficient, and adaptable to changing business needs. The good news is you don't need to be a BPM expert to get great results. Written by an experienced process analyst, this how-to guide presents a simple, bottom-line approach to process improvement work. With its proven 10-step method you can: Identify and prioritize the processes that need fixing * Eliminate duplication and bureaucracy * Control costs * Establish internal controls to reduce human error * Test and rework the process before introducing it * Implement the changes Now in its second edition, The Power of Business Process Improvement is even more user-friendly with new software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas. Whether you are new to BPI or a seasoned pro, you will have business running better in no time.
