Author:
Publisher:
ISBN:
Category : Consumer protection
Languages : en
Pages : 178
Book Description
The Consumer Action Handbook
Author:
Publisher:
ISBN:
Category : Consumer protection
Languages : en
Pages : 178
Book Description
Publisher:
ISBN:
Category : Consumer protection
Languages : en
Pages : 178
Book Description
Local Government Complaint Procedure
Author: Western Australian Municipal Association
Publisher:
ISBN:
Category : Complaints (Administrative procedure)
Languages : en
Pages : 24
Book Description
Publisher:
ISBN:
Category : Complaints (Administrative procedure)
Languages : en
Pages : 24
Book Description
Ombudsmen
Author: Mary Seneviratne
Publisher: Cambridge University Press
ISBN: 9780406946768
Category : Law
Languages : en
Pages : 386
Book Description
Part of Butterworths 'Law in Context Series', this is a description and evaluation of the UK public sector ombudsman system, focusing on the Parliamentary, Health Service and Local Government ombudsmen in England. It also covers the public sector ombudsmen in Scotland, Wales and Northern Ireland.
Publisher: Cambridge University Press
ISBN: 9780406946768
Category : Law
Languages : en
Pages : 386
Book Description
Part of Butterworths 'Law in Context Series', this is a description and evaluation of the UK public sector ombudsman system, focusing on the Parliamentary, Health Service and Local Government ombudsmen in England. It also covers the public sector ombudsmen in Scotland, Wales and Northern Ireland.
The work of the Local Government Ombudsman
Author: Great Britain: Parliament: House of Commons: Communities and Local Government Committee
Publisher: The Stationery Office
ISBN: 9780215046819
Category : Political Science
Languages : en
Pages : 96
Book Description
The Communities and Local Government Committee calls on the Local Government Ombudsman (LGO) to raise its game significantly. To deliver its role as independent arbitrator in disputes about unfair treatment or service failure by local authorities, the Local Government Ombudsman must tackle operational inefficiencies rapidly and conduct its own activities with credible effectiveness. The LGO must implement the changes identified by the recent Strategic Business Review. The LGO management's rationale for not publishing the 2011 Strategic Business Review in full was unconvincing and suggests there may be insufficient appetite for change within the LGO. The LGO must explain which findings from the Strategic Business Review will be implemented in full and in part, and provide a timetable for this. It also needs to set out the arrangements and timetable for appointing the new Chief Operating Officer (and their responsibilities). In future the LGO must be completely clear with all parties about the criteria it applies in order to determine whether cases are assigned to be resolved through a mediated process to achieve redress, or are allocated for full investigation and formal determination. Likewise the LGO must be transparent about the procedures that apply when any case is moved from one process to another - such as when mediation fails. The Government must explain how it will monitor the implementation of reorganisation at the LGO. An annual, independent staff survey should be reinstated at the LGO with results published.
Publisher: The Stationery Office
ISBN: 9780215046819
Category : Political Science
Languages : en
Pages : 96
Book Description
The Communities and Local Government Committee calls on the Local Government Ombudsman (LGO) to raise its game significantly. To deliver its role as independent arbitrator in disputes about unfair treatment or service failure by local authorities, the Local Government Ombudsman must tackle operational inefficiencies rapidly and conduct its own activities with credible effectiveness. The LGO must implement the changes identified by the recent Strategic Business Review. The LGO management's rationale for not publishing the 2011 Strategic Business Review in full was unconvincing and suggests there may be insufficient appetite for change within the LGO. The LGO must explain which findings from the Strategic Business Review will be implemented in full and in part, and provide a timetable for this. It also needs to set out the arrangements and timetable for appointing the new Chief Operating Officer (and their responsibilities). In future the LGO must be completely clear with all parties about the criteria it applies in order to determine whether cases are assigned to be resolved through a mediated process to achieve redress, or are allocated for full investigation and formal determination. Likewise the LGO must be transparent about the procedures that apply when any case is moved from one process to another - such as when mediation fails. The Government must explain how it will monitor the implementation of reorganisation at the LGO. An annual, independent staff survey should be reinstated at the LGO with results published.
Report of two investigations by the Local Government Ombudsman for England and the Health Service Ombudsman for England
Author: Great Britain: Parliamentary and Health Service Ombudsman
Publisher: The Stationery Office
ISBN: 9780102964615
Category : Medical
Languages : en
Pages : 60
Book Description
These are the reports of two cases which were jointly investigated by the Health Services and Local Government Ombudsmen,, both of which involve the provision of services by local council and by NHS trusts and both, to some extent, concern the actions of staff working in mental health services. The first involved Enfield Council and Barnet, Enfield and Haringey Mental Health Trust & Barnet and Chase Farm Hospitals NHS Trust. The other case involved Havering and the North East London Mental Health Trust. Neither case was upheld in respect of the Councils though partly upheld in respect of North East London Mental Health Trust
Publisher: The Stationery Office
ISBN: 9780102964615
Category : Medical
Languages : en
Pages : 60
Book Description
These are the reports of two cases which were jointly investigated by the Health Services and Local Government Ombudsmen,, both of which involve the provision of services by local council and by NHS trusts and both, to some extent, concern the actions of staff working in mental health services. The first involved Enfield Council and Barnet, Enfield and Haringey Mental Health Trust & Barnet and Chase Farm Hospitals NHS Trust. The other case involved Havering and the North East London Mental Health Trust. Neither case was upheld in respect of the Councils though partly upheld in respect of North East London Mental Health Trust
Consumer's Guide to Local Government
Author: Martin Minogue
Publisher: Springer
ISBN: 1349163066
Category : Political Science
Languages : en
Pages : 239
Book Description
Publisher: Springer
ISBN: 1349163066
Category : Political Science
Languages : en
Pages : 239
Book Description
Local Government Review Reports
Author:
Publisher:
ISBN:
Category : Law reports, digests, etc
Languages : en
Pages : 668
Book Description
Publisher:
ISBN:
Category : Law reports, digests, etc
Languages : en
Pages : 668
Book Description
Americans with Disabilities Act Title II Regulations
Author: United States. Department of Justice
Publisher: Createspace Independent Publishing Platform
ISBN: 9781503079229
Category : Barrier-free design
Languages : en
Pages : 0
Book Description
This revised title II regulation integrates the Department of Justice's new regulatory provisions with the text of the existing title II regulation that was unchanged by the 2010 revisions. Includes a section for guidance and analysis.
Publisher: Createspace Independent Publishing Platform
ISBN: 9781503079229
Category : Barrier-free design
Languages : en
Pages : 0
Book Description
This revised title II regulation integrates the Department of Justice's new regulatory provisions with the text of the existing title II regulation that was unchanged by the 2010 revisions. Includes a section for guidance and analysis.
Federal Election Campaign Laws
Author: United States
Publisher:
ISBN:
Category : Campaign funds
Languages : en
Pages : 160
Book Description
Publisher:
ISBN:
Category : Campaign funds
Languages : en
Pages : 160
Book Description
A Practical Approach to Civil Procedure
Author: Stuart Sime
Publisher: Oxford University Press, USA
ISBN: 0199212333
Category : Law
Languages : en
Pages : 695
Book Description
Any lawyer practicing in the civil courts in England and Wales needs a thorough grasp of practice and procedure, and the rules of practice as applied by the courts. Taking a pragmatic rather than an academic approach to the topic, A Practical Approach to Civil Procedure provides a comprehensive commentary on all the major areas of civil litigation. Designed to cover points that are likely to arise in day-to-day practice, the text explains the various procedures that must be followed as a claim progresses from its early stages through its interim stages, and on to trial, enforcement, and possible appeal. This tenth edition has been revised in the light of recent developments in the law and practice, and also to take into account feedback from readers. Online Resource Center An updated test bank accompanies the tenth edition, offering 60 multiple choice questions and answers to help lecturers assess their students' progress.
Publisher: Oxford University Press, USA
ISBN: 0199212333
Category : Law
Languages : en
Pages : 695
Book Description
Any lawyer practicing in the civil courts in England and Wales needs a thorough grasp of practice and procedure, and the rules of practice as applied by the courts. Taking a pragmatic rather than an academic approach to the topic, A Practical Approach to Civil Procedure provides a comprehensive commentary on all the major areas of civil litigation. Designed to cover points that are likely to arise in day-to-day practice, the text explains the various procedures that must be followed as a claim progresses from its early stages through its interim stages, and on to trial, enforcement, and possible appeal. This tenth edition has been revised in the light of recent developments in the law and practice, and also to take into account feedback from readers. Online Resource Center An updated test bank accompanies the tenth edition, offering 60 multiple choice questions and answers to help lecturers assess their students' progress.