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Author: Stephen M. Pollan
Publisher: Wiley
ISBN: 9780470474105
Category : Social Science
Languages : en
Pages : 0
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Book Description
What to say to get what you want in life's toughest situations Communicating bad news Dealing with problem people Mending damaged relationships Negotiating your wants and needs Standing up for yourself Whether you need to ask your boss to stop micromanaging, terminate a subordinate, confront a backstabbing peer, or cold call a potential client, Lifescripts gives you the most effective approach—and the actual words—to use. The bestselling guide to workplace success, Lifescripts has been completely revised and updated, taking a sharp new business focus and adding more than 50 scripts that help you prepare for difficult on-the-job conversations. Each of the 125 Lifescripts gives you a plan that leads to the desired result regardless of the obstacles thrown in your path. You get an icebreaker opener, a pitch, an answer to every question, and a defense for every attack. You'll also find strategic pointers on attitude, timing, preparation, and behavior. From dealing with human resources to closing a deal, Lifescripts provides a road map to navigate successfully through the most perplexing, problematic workplace dialogues you may face in the course of your business life.
Author: Stephen M. Pollan
Publisher: Wiley
ISBN: 9780470474105
Category : Social Science
Languages : en
Pages : 0
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Book Description
What to say to get what you want in life's toughest situations Communicating bad news Dealing with problem people Mending damaged relationships Negotiating your wants and needs Standing up for yourself Whether you need to ask your boss to stop micromanaging, terminate a subordinate, confront a backstabbing peer, or cold call a potential client, Lifescripts gives you the most effective approach—and the actual words—to use. The bestselling guide to workplace success, Lifescripts has been completely revised and updated, taking a sharp new business focus and adding more than 50 scripts that help you prepare for difficult on-the-job conversations. Each of the 125 Lifescripts gives you a plan that leads to the desired result regardless of the obstacles thrown in your path. You get an icebreaker opener, a pitch, an answer to every question, and a defense for every attack. You'll also find strategic pointers on attitude, timing, preparation, and behavior. From dealing with human resources to closing a deal, Lifescripts provides a road map to navigate successfully through the most perplexing, problematic workplace dialogues you may face in the course of your business life.
Author: Richard G. Erskine
Publisher: Routledge
ISBN: 0429901453
Category : Psychology
Languages : en
Pages : 337
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Book Description
Life Scripts: A Transactional Analysis of Unconscious Relational Patterns is an exciting collection of contemporary writings on Life Script theory and psychotherapeutic methods. Each chapter describes an evolution of Eric Berne's original theory and brings together a stimulating range of international perspectives, theoretical positions, clinical experiences and psychotherapy practices, as well as a psychotherapy story that illustrates the theory. The concept of Life Scripts has frequently been associated with the determinism represented in theoretical scripts, yet, this book offers some new and diverse perspectives. A few contributors address the significance of early childhood experiences in forming a Life Script, while others reflect the perspectives of post-modernism, constructivism, existential philosophy, neuroscience, developmental research, mythology and the importance of narrative.An illustrious group of authors has integrated a broad professional perspective into their understanding of a theory of mind, theories of personality and the methods of psychotherapy. Each chapter provides a unique theoretical perspective; some are provocative and challenge Berne's and others long held notions about Life Scripts.
Author: Stephen M. Pollan
Publisher: John Wiley & Sons
ISBN: 1119571960
Category : Business & Economics
Languages : en
Pages : 326
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Book Description
Expertly navigate any workplace conversation and come out on top When confronted with difficult situations in the workplace, many people are at a loss for words. That’s why New York Times bestselling authors Stephen M. Pollan and Mark Levine created Lifescripts: What to Say to Get What You Want in Life's Toughest Situations. Using two-color flowcharts, Lifescripts maps out 109 difficult conversations, guiding you through discussion openers and effective responses reach the desired result. This completely revised and updated edition includes nearly 50 new business-focused scripts covering everything from apologizing for a misdirected email to requesting better meeting manners. Inside, you’ll find scripts to fit any situation you’re confronting at work. Use the signature Lifescripts visual flowcharts to work your way through exactly how the conversation should go. Be it boosting employee morale or getting the raise you deserve, when the time comes, you’ll be prepared not only with the right words and phrases, but with the confidence you need to get what you want. Work your way through conversation scripts for terminations, performance reviews, negotiating job offers, asking for raises, and much more Learn a unique set of icebreakers, pitches, questions, answers, and defenses for each difficult conversation Easily develop a winning conversational strategy using the signature visual flowcharts unique to Lifescripts Get strategic tips on attitude, timing, preparation, and behavior to help make any conversation a success This revised Third Edition of Lifescripts is here to help employees and managers communicate even more clearly and effectively. Whatever the situation, Lifescripts provides a road map to navigate the most perplexing, problematic dialogues for success.
Author: Claude M. Steiner
Publisher:
ISBN: 9780553136876
Category : Transactional analysis
Languages : en
Pages : 394
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Book Description
Author: Marlis Buchmann
Publisher: University of Chicago Press
ISBN: 9780226078359
Category : Education
Languages : en
Pages : 276
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Book Description
Includes bibliography, index.
Author: Phil Lapworth
Publisher: SAGE Publications
ISBN: 0857029088
Category : Psychology
Languages : en
Pages : 225
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Book Description
This thoroughly revised edition of Transactional Analysis Counselling introduces the theory and practice of TA - which integrates cognitive behavioural and psychodynamic theories within a humanistic philosophy - from a unique relational perspective. While most TA books focus on one field, this approach demonstrates the benefits of TA across a wide variety of helping settings, business and management, education and coaching as well as counselling. Case studies from a variety of contexts bring TA to life for trainees in any of these disciplines, and the accessible, engaging writing style makes difficult concepts understandable for undergraduates and postgraduates alike. Bringing their book into the twenty-first century, expert authors Phil Lapworth and Charlotte Sills provide a brief history of TA followed by individual chapters on the concepts and techniques used. Each chapter is devoted to one concept and includes a detailed definition and description, and suggestions for application in practice. Exercises for student, practitioner and client, boxed summaries, diagrams, checklists and sources of further reading make this the ideal text for use in training. This book is an essential companion for those embarking on specialist TA courses or studying TA as part of wider training, while those who want simply to integrate TA into their work with people can dip into it as suits their needs.
Author: Stephen M. Pollan
Publisher: John Wiley & Sons
ISBN: 1119571979
Category : Business & Economics
Languages : en
Pages : 496
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Book Description
Expertly navigate any workplace conversation and come out on top When confronted with difficult situations in the workplace, many people are at a loss for words. That’s why New York Times bestselling authors Stephen M. Pollan and Mark Levine created Lifescripts: What to Say to Get What You Want in Life's Toughest Situations. Using two-color flowcharts, Lifescripts maps out 109 difficult conversations, guiding you through discussion openers and effective responses reach the desired result. This completely revised and updated edition includes nearly 50 new business-focused scripts covering everything from apologizing for a misdirected email to requesting better meeting manners. Inside, you’ll find scripts to fit any situation you’re confronting at work. Use the signature Lifescripts visual flowcharts to work your way through exactly how the conversation should go. Be it boosting employee morale or getting the raise you deserve, when the time comes, you’ll be prepared not only with the right words and phrases, but with the confidence you need to get what you want. Work your way through conversation scripts for terminations, performance reviews, negotiating job offers, asking for raises, and much more Learn a unique set of icebreakers, pitches, questions, answers, and defenses for each difficult conversation Easily develop a winning conversational strategy using the signature visual flowcharts unique to Lifescripts Get strategic tips on attitude, timing, preparation, and behavior to help make any conversation a success This revised Third Edition of Lifescripts is here to help employees and managers communicate even more clearly and effectively. Whatever the situation, Lifescripts provides a road map to navigate the most perplexing, problematic dialogues for success.
Author: Claude M. Steiner, Ph.D.
Publisher: Ballantine Books
ISBN: 0307783820
Category : Psychology
Languages : en
Pages : 225
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Book Description
The most lucid account of the patterns of problem drinkers ever set down in a book! Drawing on soundly tested theories of transactional behavior, Dr. Steiner describes the three distinct types of alcoholics -- Drunk and Proud, Lush and Wino -- and their games, scripts and rackets: Debtor... Kick... Cops and robbers... Plastic Woman... Captain Marvel...Ain't it awful... Schlemiel... Look how hard I've tried... and others. His approach is the single most useful tool for dealing with alcoholism since A.A. and the Twelve Steps, and offers the first real help -- and hope -- for problem drinkers and their families.
Author: John Byng-Hall
Publisher: Guilford Press
ISBN: 9781572300668
Category : Psychology
Languages : en
Pages : 308
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Book Description
Filled with insight into theoretical foundations as well as practical suggestions for clinical practice, Rewriting Family Scripts is a valuable resource for family therapists of all orientations, attachment theorists, family theorists, and other readers interested in understanding and improving family dynamics.
Author: Emmy Brunner
Publisher: Penguin UK
ISBN: 024147454X
Category : Self-Help
Languages : en
Pages : 224
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Book Description
Emmy redefines trauma in a way that allows you to accept the things that have happened to you in your life, reflect on who they've made you become & guide you on how to unravel yourself from the throws of these traumas. She gently enables you to go on and live with vibrant possibility ? Paloma Faith, Multi-platinum Singer & Songwriter __________ Do you find yourself plagued by anxiety or depression? Do you struggle with an eating disorder or constantly criticise the way you look? Do you often feel stuck in destructive patterns/cycles and toxic relationships with partners/family/friends/colleagues? Do you feel like you play small and have lost touch with the real you? If you said yes to any of these then Find Your True Voice was written for you. Trained psychotherapist, Emmy Brunner, has created the ultimate 11-step self-healing guide you need to identify and overcome the wounds of the past that are negatively impacting your mental health and preventing you from being the happiest version of yourself. She will help you to: Identify your inner critical voice and challenge limiting beliefs Identify your personal unresolved trauma and shame/guilt you are carrying Find new, positive coping strategies Recognise and articulate your needs Confront and overcome fear, worry and anxiety Discover self-acceptance and begin to show up fully in all your relationships and your career Uncover your true purpose and reconnect with your passions/desires Using a combination of case studies, practical clinical advice and personal experiences, this book is guaranteed to help you take your first steps towards a more joyful, fulfilling life. Whether you're struggling with a lack of confidence, clarity and connection, or feel like all you can do is manage your mental health condition, Emmy Brunner is here to help guide you through the process of healing; cultivating a more compassionate relationship with yourself and creating the life you have always wanted. __________ 'Emmy's book envelopes you into her arms and guides you on a journey of self-compassion and self-reflection in an extraordinarily practical way' Katie Piper, Writer, Activist and TV Presenter
