Reference and Information Services

Reference and Information Services PDF Author: Kay Ann Cassell
Publisher: American Library Association
ISBN: 1555708595
Category : Language Arts & Disciplines
Languages : en
Pages : 532

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Book Description
Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.

Evaluating Reference Services

Evaluating Reference Services PDF Author: Jo Bell Whitlatch
Publisher: American Library Association
ISBN: 9780838907870
Category : Language Arts & Disciplines
Languages : en
Pages : 236

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Book Description
With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.

Library Reference Services and Information Literacy: Models for Academic Institutions

Library Reference Services and Information Literacy: Models for Academic Institutions PDF Author: Cordell, Rosanne M.
Publisher: IGI Global
ISBN: 1466642424
Category : Language Arts & Disciplines
Languages : en
Pages : 254

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Book Description
As classrooms and universities strive to adapt their instructional methods to an ever progressing technological age, it is imperative that academic libraries also revisit the ways in which reference and instruction services are organized and implemented. Library Reference Services and Information Literacy: Models for Academic Institutions not only advocates for a more intentional integration of reference and instructional services, but it also provides organizational background, staff objectives, and various successes and challenges that have already been experienced by real institutions. This publication is an important reference source for librarians, practitioners, and university leaders who wish to maximize the current utilization of their resources.

Library Users and Reference Services

Library Users and Reference Services PDF Author: Linda S Katz
Publisher: Routledge
ISBN: 1136588094
Category : Language Arts & Disciplines
Languages : en
Pages : 303

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Book Description
This useful book helps reference librarians understand the information seeking needs and behaviors of the diverse groups of people in the communities they serve. With the increasing diversity of the American population, librarians striving to plan and deliver excellent reference services must enhance their understanding of how best to assist many types of individuals and groups, from children to the elderly. Library Users and Reference Services provides much-needed help in this area, delivering strategies and methods to aid readers in their quest for increasingly effective service for all members of the communities in which they work. Library Users and Reference Services is divided into four sections of chapters which cover a broad range of topics to assist readers in planning and delivering appropriate services. Section One explores customer service, economics of information, and marketing as key concepts useful in studying information needs of specific groups in the population. Section Two focuses on scholars and students in three broad academic disciplines: science, humanities, and social sciences. Section Three covers groups with special characteristics such as age, economic standing, gender, or profession. Section Four discusses evaluation and provides guidance in the use of the most widely accepted measures for assessing reference effectiveness. The book’s final chapter explores redesigning reference services for the future, providing a glimpse of how such services may change. Library Users and Reference Services is a practical guide to help readers understand the many issues related to serving diverse populations in a community. Reference librarians and graduate library school students and faculty will learn more effective ways to help a heterogeneous public with the help of this new book.

Library User Metaphors and Services

Library User Metaphors and Services PDF Author: Carl Gustav Johannsen
Publisher: Walter de Gruyter GmbH & Co KG
ISBN: 3110418541
Category : Language Arts & Disciplines
Languages : en
Pages : 182

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Book Description
How do library professionals talk about and refer to library users, and how is this significant? In recent decades, the library profession has conceived of users in at least five different ways, viewing them alternatively as citizens, clients, customers, guests, or partners. This book argues that these user metaphors crucially inform librarians' interactions with the public, and, by extension, determine the quality and content of the services received. The ultimate aim of this book is to provide library professionals with insights and tools for avoiding common pitfalls associated with false or professionally inadequate conceptions of library users.

Scanning Services for Library Users

Scanning Services for Library Users PDF Author: Tom Caswell
Publisher: Association of Research Libr
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 172

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Book Description


Managing and Adapting Library Information Services for Future Users

Managing and Adapting Library Information Services for Future Users PDF Author: Osuigwe, Nkem Ekene
Publisher: IGI Global
ISBN: 1799811182
Category : Language Arts & Disciplines
Languages : en
Pages : 284

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Book Description
Information in today’s modernized world has become much more attainable with the use of technology. A resource that has fallen victim to this are library services. What was once a staple of knowledge and communication has failed to keep pace with recent advancements in information service providers. Library practitioners need to learn how to manage change, build influence, and adapt their services to remain relevant within local communities. Libraries can continue to play a key role in future aspects of information provision, but proper research is a necessity. Managing and Adapting Library Information Services for Future Users is a collection of innovative research that encapsulates practices, concepts, ideas, and proposals that would chart pathways for libraries of all types to envision and understand how to thrive and remain relevant in the competitive information provision environment. It is expected to motivate librarians and information scientists to probe further into how libraries would better serve user communities of the 21st century who have options of accessing information from sources other than from libraries. While highlighting topics including artificial intelligence, human design thinking, and alternative finance, this book is ideally designed for librarians, information specialists, architects, data scientists, researchers, community development practitioners, policymakers, faculty members, and students seeking current research on emerging advancements in library optimization.

Introduction to Library and Information Science - Diploma Level

Introduction to Library and Information Science - Diploma Level PDF Author: CPA John Kimani
Publisher: Finstock Evarsity Publishers
ISBN: 9914967000
Category : Language Arts & Disciplines
Languages : en
Pages : 104

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Book Description
Book Summary This book contain the following topics: • Introduction to Library and Information Science • Information Resource Management • Information Retrieval • Information Services and Programs • Collection Development and Management • Information Technology and Systems • Research Methods in Library and Information Science • Communication in Library and Information Science Manage your library and information science effectively. This essential book provides best practices for organizations to design recordkeeping systems, control records from creation to disposal, and preserve records of enduring value. Learn how to develop a records retention schedule, conduct a records inventory, and provide security and access controls. This book delivers a comprehensive overview of records and information management in the digital age

Management, Marketing and Promotion of Library Services Based on Statistics, Analyses and Evaluation

Management, Marketing and Promotion of Library Services Based on Statistics, Analyses and Evaluation PDF Author: Trine Kolderup Flaten
Publisher: Walter de Gruyter
ISBN: 3598440227
Category : Social Science
Languages : en
Pages : 464

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Book Description
Rapid developments in information technology and media have resulted in increasingly diverse strategies for information retrieval by readers and users. The duty to cope with this phenomenon and to master the situation forms one of the biggest challenges facing libraries. In order to strengthen the awareness of the potential of tools for management and strategic planning, a two-day meeting was held under the auspices of IFLA's Management & Marketing Section in Bergen, Norway in August 2005. Managers of different types of libraries, researchers and educators from five continents shared their experiences with research methods, data collection, evaluation, performance measurement, best practice strategies and policies. This book contains their presentations in the form of full length articles.

Library Programs and Services

Library Programs and Services PDF Author: G. Edward Evans
Publisher: Bloomsbury Publishing USA
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 406

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Book Description
Covering every essential topic ranging from circulation and literacy instruction to reference and security, this benchmark text provides an up-to-date, broadly based view of library public service and its functions. Supplying essential, foundational reading for students of library public services as well as an up-to-date overview for practitioners who wish to refresh their knowledge or acquaint themselves with a new area of responsibility, this book's broad and solid coverage will benefit anyone concerned with developing or maintaining the public face of the library. A revision and expansion of Libraries Unlimited's Introduction to Library Public Services: Seventh Edition, this edition has new chapters covering such topics as e-resources, collections, print and other media, and facilities and funding. Additionally, every chapter has been substantially updated and reorganized to better reflect the role of technology in library services today. The book begins with background information on public services in libraries and an analysis of the library's public service philosophy. Then, the authors delve into staffing and assessment of services, moving logically to major functional areas of public services—reference, instruction, document delivery, circulation and reserves, collections, programming, safety and security issues, and facilities and funding. Real-life anecdotes from public, academic, and school libraries illustrate principles and concepts throughout the book. For each topic, the authors detail its role and philosophy, and offer key points to remember, references, and lists for further reading.