User Surveys and Evaluation of Library Services PDF Download
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Author: Association of Research Libraries. Systems and Procedures Exchange Center
Publisher: Association of Research Libr
ISBN:
Category : Academic libraries
Languages : en
Pages : 128
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Book Description
Summary: set around a competitive dance marathon in Hollywood during the depression, the film follows the competitors as they take themselves to the limit, in the vain hope of winning the coveted prize or attracting the attention of the Hollywood talent scouts. But as the compare states "There can only be one winner, folks, but isn't that the American way?"
Author:
Publisher: Association of Research Libr
ISBN:
Category : Academic libraries
Languages : en
Pages : 132
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Book Description
Author: Association of Research Libraries. Systems and Procedures Exchange Center
Publisher: Association of Research Libr
ISBN:
Category : Academic libraries
Languages : en
Pages : 128
Get Book Here
Book Description
Summary: set around a competitive dance marathon in Hollywood during the depression, the film follows the competitors as they take themselves to the limit, in the vain hope of winning the coveted prize or attracting the attention of the Hollywood talent scouts. But as the compare states "There can only be one winner, folks, but isn't that the American way?"
Author: Association of Research Libraries
Publisher:
ISBN:
Category : Academic libraries
Languages : en
Pages : 22
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Book Description
Author: Tom Diamond
Publisher:
ISBN:
Category : Academic libraries
Languages : en
Pages : 148
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Book Description
Author: Robin Miller
Publisher: Bloomsbury Publishing USA
ISBN: 1440861080
Category : Education
Languages : en
Pages : 129
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Book Description
Instead of using expensive off-the-shelf surveys or relying on a poorly worded survey, read Making Surveys Work for Your Library and design your own that collect actionable data. Library listservs and websites are littered with examples of surveys that are too long, freighted with complex language, and generally poorly designed. The survey, however, is a widely used tool that has great potential if designed well. Libraries can implement surveys for a variety of purposes, including planning, program evaluation, collection development, and space design. Making Surveys Work for Your Library: Guidance, Instructions, and Examples offers librarians a contemporary and practical approach to creating surveys that answer authentic questions about library users. Miller and Hinnant have experience designing, deploying, and analyzing quantitative and qualitative data from large-scale, web-based user surveys of library patrons as well as smaller survey instruments targeted to special populations. Here, they offer library professionals a guide to developing—and examples of—concise surveys that gather the data they need to make evidence-based decisions, define the scope of future research, and understand their patrons.
Author:
Publisher:
ISBN:
Category : CD-ROMs
Languages : en
Pages : 140
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Book Description
Author:
Publisher:
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 126
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Book Description
Presents examples of a variety of survey instruments used by college libraries, including: user satisfaction surveys; scripts for focus groups and interviews; surveys on specific areas of the library; surveys of online services; and facilities surveys.
Author: Joseph R. Matthews
Publisher: Bloomsbury Publishing USA
ISBN: 1440855374
Category : Language Arts & Disciplines
Languages : en
Pages : 481
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Book Description
This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.
Author: Nelson Associates, inc
Publisher:
ISBN:
Category : Libraries
Languages : en
Pages : 492
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Book Description
Author: Primary Research Group
Publisher: Primary Research Group Inc
ISBN: 1574402722
Category : Language Arts & Disciplines
Languages : en
Pages : 114
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Book Description
This report looks closely at how public libraries monitor and asses their public reputations and market their services to the broader public. The study looks closely at how public libraries study and assess their reputation with their constituency reach out to them in the library, over the internet, and through all the means available to them. The study presents detailed quantitative data on public library spending on public relations, as well as their use of internet sites and tools such as Facebook, Twitter, Pinterest, YouTube and other sites to engage their audience. The study also presents its findings on a communications and website strategy and traditional means of reaching out such as children’s storytelling, theatrical and musical events, library newsletters, library friends’ groups, book sales, contests and other means of reaching out and engaging the public. In addition, the report presents detailed data and commentary on library use of focus groups and surveys. Data in the report is broken out by size of library budget, size of service area, per capita income of service area and other criteria.
