Author: Bruce Schneier
Publisher: John Wiley & Sons
ISBN: 1118239016
Category : Social Science
Languages : en
Pages : 387
Book Description
In today's hyper-connected society, understanding the mechanisms of trust is crucial. Issues of trust are critical to solving problems as diverse as corporate responsibility, global warming, and the political system. In this insightful and entertaining book, Schneier weaves together ideas from across the social and biological sciences to explain how society induces trust. He shows the unique role of trust in facilitating and stabilizing human society. He discusses why and how trust has evolved, why it works the way it does, and the ways the information society is changing everything.
Liars and Outliers
Author: Bruce Schneier
Publisher: John Wiley & Sons
ISBN: 1118239016
Category : Social Science
Languages : en
Pages : 387
Book Description
In today's hyper-connected society, understanding the mechanisms of trust is crucial. Issues of trust are critical to solving problems as diverse as corporate responsibility, global warming, and the political system. In this insightful and entertaining book, Schneier weaves together ideas from across the social and biological sciences to explain how society induces trust. He shows the unique role of trust in facilitating and stabilizing human society. He discusses why and how trust has evolved, why it works the way it does, and the ways the information society is changing everything.
Publisher: John Wiley & Sons
ISBN: 1118239016
Category : Social Science
Languages : en
Pages : 387
Book Description
In today's hyper-connected society, understanding the mechanisms of trust is crucial. Issues of trust are critical to solving problems as diverse as corporate responsibility, global warming, and the political system. In this insightful and entertaining book, Schneier weaves together ideas from across the social and biological sciences to explain how society induces trust. He shows the unique role of trust in facilitating and stabilizing human society. He discusses why and how trust has evolved, why it works the way it does, and the ways the information society is changing everything.
Schneier on Security
Author: Bruce Schneier
Publisher: John Wiley & Sons
ISBN: 0470505621
Category : Computers
Languages : en
Pages : 442
Book Description
Presenting invaluable advice from the world?s most famous computer security expert, this intensely readable collection features some of the most insightful and informative coverage of the strengths and weaknesses of computer security and the price people pay -- figuratively and literally -- when security fails. Discussing the issues surrounding things such as airplanes, passports, voting machines, ID cards, cameras, passwords, Internet banking, sporting events, computers, and castles, this book is a must-read for anyone who values security at any level -- business, technical, or personal.
Publisher: John Wiley & Sons
ISBN: 0470505621
Category : Computers
Languages : en
Pages : 442
Book Description
Presenting invaluable advice from the world?s most famous computer security expert, this intensely readable collection features some of the most insightful and informative coverage of the strengths and weaknesses of computer security and the price people pay -- figuratively and literally -- when security fails. Discussing the issues surrounding things such as airplanes, passports, voting machines, ID cards, cameras, passwords, Internet banking, sporting events, computers, and castles, this book is a must-read for anyone who values security at any level -- business, technical, or personal.
Beyond Fear
Author: Bruce Schneier
Publisher: Springer Science & Business Media
ISBN: 0387217126
Category : Technology & Engineering
Languages : en
Pages : 293
Book Description
Many of us, especially since 9/11, have become personally concerned about issues of security, and this is no surprise. Security is near the top of government and corporate agendas around the globe. Security-related stories appear on the front page everyday. How well though, do any of us truly understand what achieving real security involves? In Beyond Fear, Bruce Schneier invites us to take a critical look at not just the threats to our security, but the ways in which we're encouraged to think about security by law enforcement agencies, businesses of all shapes and sizes, and our national governments and militaries. Schneier believes we all can and should be better security consumers, and that the trade-offs we make in the name of security - in terms of cash outlays, taxes, inconvenience, and diminished freedoms - should be part of an ongoing negotiation in our personal, professional, and civic lives, and the subject of an open and informed national discussion. With a well-deserved reputation for original and sometimes iconoclastic thought, Schneier has a lot to say that is provocative, counter-intuitive, and just plain good sense. He explains in detail, for example, why we need to design security systems that don't just work well, but fail well, and why secrecy on the part of government often undermines security. He also believes, for instance, that national ID cards are an exceptionally bad idea: technically unsound, and even destructive of security. And, contrary to a lot of current nay-sayers, he thinks online shopping is fundamentally safe, and that many of the new airline security measure (though by no means all) are actually quite effective. A skeptic of much that's promised by highly touted technologies like biometrics, Schneier is also a refreshingly positive, problem-solving force in the often self-dramatizing and fear-mongering world of security pundits. Schneier helps the reader to understand the issues at stake, and how to best come to one's own conclusions, including the vast infrastructure we already have in place, and the vaster systems--some useful, others useless or worse--that we're being asked to submit to and pay for. Bruce Schneier is the author of seven books, including Applied Cryptography (which Wired called "the one book the National Security Agency wanted never to be published") and Secrets and Lies (described in Fortune as "startlingly lively...¦[a] jewel box of little surprises you can actually use."). He is also Founder and Chief Technology Officer of Counterpane Internet Security, Inc., and publishes Crypto-Gram, one of the most widely read newsletters in the field of online security.
Publisher: Springer Science & Business Media
ISBN: 0387217126
Category : Technology & Engineering
Languages : en
Pages : 293
Book Description
Many of us, especially since 9/11, have become personally concerned about issues of security, and this is no surprise. Security is near the top of government and corporate agendas around the globe. Security-related stories appear on the front page everyday. How well though, do any of us truly understand what achieving real security involves? In Beyond Fear, Bruce Schneier invites us to take a critical look at not just the threats to our security, but the ways in which we're encouraged to think about security by law enforcement agencies, businesses of all shapes and sizes, and our national governments and militaries. Schneier believes we all can and should be better security consumers, and that the trade-offs we make in the name of security - in terms of cash outlays, taxes, inconvenience, and diminished freedoms - should be part of an ongoing negotiation in our personal, professional, and civic lives, and the subject of an open and informed national discussion. With a well-deserved reputation for original and sometimes iconoclastic thought, Schneier has a lot to say that is provocative, counter-intuitive, and just plain good sense. He explains in detail, for example, why we need to design security systems that don't just work well, but fail well, and why secrecy on the part of government often undermines security. He also believes, for instance, that national ID cards are an exceptionally bad idea: technically unsound, and even destructive of security. And, contrary to a lot of current nay-sayers, he thinks online shopping is fundamentally safe, and that many of the new airline security measure (though by no means all) are actually quite effective. A skeptic of much that's promised by highly touted technologies like biometrics, Schneier is also a refreshingly positive, problem-solving force in the often self-dramatizing and fear-mongering world of security pundits. Schneier helps the reader to understand the issues at stake, and how to best come to one's own conclusions, including the vast infrastructure we already have in place, and the vaster systems--some useful, others useless or worse--that we're being asked to submit to and pay for. Bruce Schneier is the author of seven books, including Applied Cryptography (which Wired called "the one book the National Security Agency wanted never to be published") and Secrets and Lies (described in Fortune as "startlingly lively...¦[a] jewel box of little surprises you can actually use."). He is also Founder and Chief Technology Officer of Counterpane Internet Security, Inc., and publishes Crypto-Gram, one of the most widely read newsletters in the field of online security.
The Outliers
Author: Kimberly McCreight
Publisher: HarperCollins
ISBN: 0062359118
Category : Young Adult Fiction
Languages : en
Pages : 221
Book Description
From the New York Times bestselling author of Reconstructing Amelia comes a fast-paced teen series where one girl learns that in a world of intrigue, betrayal, and deeply buried secrets, it is vital to trust your instincts. It all starts with a text: Please, Wylie, I need your help. Wylie hasn’t heard from Cassie in over a week, not since their last fight. But that doesn’t matter. Cassie’s in trouble, so Wylie decides to do what she has done so many times before: save her best friend from herself. This time it’s different, though. Instead of telling Wylie where she is, Cassie sends cryptic clues. And instead of having Wylie come by herself, Jasper shows up saying Cassie sent him to help. Trusting the guy who sent Cassie off the rails doesn’t feel right, but Wylie has no choice but to ignore her gut instinct and go with him. But figuring out where Cassie is goes from difficult to dangerous, fast. As Wylie and Jasper head farther and farther north into the dense woods of Maine, Wylie struggles to control her growing sense that something is really wrong. What isn’t Cassie telling them? And could finding her be only the beginning? In this breakneck tale, New York Times bestselling author Kimberly McCreight brilliantly chronicles a fateful journey that begins with a single decision—and ends up changing everything.
Publisher: HarperCollins
ISBN: 0062359118
Category : Young Adult Fiction
Languages : en
Pages : 221
Book Description
From the New York Times bestselling author of Reconstructing Amelia comes a fast-paced teen series where one girl learns that in a world of intrigue, betrayal, and deeply buried secrets, it is vital to trust your instincts. It all starts with a text: Please, Wylie, I need your help. Wylie hasn’t heard from Cassie in over a week, not since their last fight. But that doesn’t matter. Cassie’s in trouble, so Wylie decides to do what she has done so many times before: save her best friend from herself. This time it’s different, though. Instead of telling Wylie where she is, Cassie sends cryptic clues. And instead of having Wylie come by herself, Jasper shows up saying Cassie sent him to help. Trusting the guy who sent Cassie off the rails doesn’t feel right, but Wylie has no choice but to ignore her gut instinct and go with him. But figuring out where Cassie is goes from difficult to dangerous, fast. As Wylie and Jasper head farther and farther north into the dense woods of Maine, Wylie struggles to control her growing sense that something is really wrong. What isn’t Cassie telling them? And could finding her be only the beginning? In this breakneck tale, New York Times bestselling author Kimberly McCreight brilliantly chronicles a fateful journey that begins with a single decision—and ends up changing everything.
Secrets and Lies
Author: Bruce Schneier
Publisher: John Wiley & Sons
ISBN: 1119092434
Category : Computers
Languages : en
Pages : 453
Book Description
This anniversary edition which has stood the test of time as a runaway best-seller provides a practical, straight-forward guide to achieving security throughout computer networks. No theory, no math, no fiction of what should be working but isn't, just the facts. Known as the master of cryptography, Schneier uses his extensive field experience with his own clients to dispel the myths that often mislead IT managers as they try to build secure systems. A much-touted section: Schneier's tutorial on just what cryptography (a subset of computer security) can and cannot do for them, has received far-reaching praise from both the technical and business community. Praise for Secrets and Lies "This is a business issue, not a technical one, and executives can no longer leave such decisions to techies. That's why Secrets and Lies belongs in every manager's library."-Business Week "Startlingly lively....a jewel box of little surprises you can actually use."-Fortune "Secrets is a comprehensive, well-written work on a topic few business leaders can afford to neglect."-Business 2.0 "Instead of talking algorithms to geeky programmers, [Schneier] offers a primer in practical computer security aimed at those shopping, communicating or doing business online-almost everyone, in other words."-The Economist "Schneier...peppers the book with lively anecdotes and aphorisms, making it unusually accessible."-Los Angeles Times With a new and compelling Introduction by the author, this premium edition will become a keepsake for security enthusiasts of every stripe.
Publisher: John Wiley & Sons
ISBN: 1119092434
Category : Computers
Languages : en
Pages : 453
Book Description
This anniversary edition which has stood the test of time as a runaway best-seller provides a practical, straight-forward guide to achieving security throughout computer networks. No theory, no math, no fiction of what should be working but isn't, just the facts. Known as the master of cryptography, Schneier uses his extensive field experience with his own clients to dispel the myths that often mislead IT managers as they try to build secure systems. A much-touted section: Schneier's tutorial on just what cryptography (a subset of computer security) can and cannot do for them, has received far-reaching praise from both the technical and business community. Praise for Secrets and Lies "This is a business issue, not a technical one, and executives can no longer leave such decisions to techies. That's why Secrets and Lies belongs in every manager's library."-Business Week "Startlingly lively....a jewel box of little surprises you can actually use."-Fortune "Secrets is a comprehensive, well-written work on a topic few business leaders can afford to neglect."-Business 2.0 "Instead of talking algorithms to geeky programmers, [Schneier] offers a primer in practical computer security aimed at those shopping, communicating or doing business online-almost everyone, in other words."-The Economist "Schneier...peppers the book with lively anecdotes and aphorisms, making it unusually accessible."-Los Angeles Times With a new and compelling Introduction by the author, this premium edition will become a keepsake for security enthusiasts of every stripe.
Data and Goliath: The Hidden Battles to Collect Your Data and Control Your World
Author: Bruce Schneier
Publisher: W. W. Norton & Company
ISBN: 0393244822
Category : Computers
Languages : en
Pages : 299
Book Description
“Bruce Schneier’s amazing book is the best overview of privacy and security ever written.”—Clay Shirky Your cell phone provider tracks your location and knows who’s with you. Your online and in-store purchasing patterns are recorded, and reveal if you're unemployed, sick, or pregnant. Your e-mails and texts expose your intimate and casual friends. Google knows what you’re thinking because it saves your private searches. Facebook can determine your sexual orientation without you ever mentioning it. The powers that surveil us do more than simply store this information. Corporations use surveillance to manipulate not only the news articles and advertisements we each see, but also the prices we’re offered. Governments use surveillance to discriminate, censor, chill free speech, and put people in danger worldwide. And both sides share this information with each other or, even worse, lose it to cybercriminals in huge data breaches. Much of this is voluntary: we cooperate with corporate surveillance because it promises us convenience, and we submit to government surveillance because it promises us protection. The result is a mass surveillance society of our own making. But have we given up more than we’ve gained? In Data and Goliath, security expert Bruce Schneier offers another path, one that values both security and privacy. He brings his bestseller up-to-date with a new preface covering the latest developments, and then shows us exactly what we can do to reform government surveillance programs, shake up surveillance-based business models, and protect our individual privacy. You'll never look at your phone, your computer, your credit cards, or even your car in the same way again.
Publisher: W. W. Norton & Company
ISBN: 0393244822
Category : Computers
Languages : en
Pages : 299
Book Description
“Bruce Schneier’s amazing book is the best overview of privacy and security ever written.”—Clay Shirky Your cell phone provider tracks your location and knows who’s with you. Your online and in-store purchasing patterns are recorded, and reveal if you're unemployed, sick, or pregnant. Your e-mails and texts expose your intimate and casual friends. Google knows what you’re thinking because it saves your private searches. Facebook can determine your sexual orientation without you ever mentioning it. The powers that surveil us do more than simply store this information. Corporations use surveillance to manipulate not only the news articles and advertisements we each see, but also the prices we’re offered. Governments use surveillance to discriminate, censor, chill free speech, and put people in danger worldwide. And both sides share this information with each other or, even worse, lose it to cybercriminals in huge data breaches. Much of this is voluntary: we cooperate with corporate surveillance because it promises us convenience, and we submit to government surveillance because it promises us protection. The result is a mass surveillance society of our own making. But have we given up more than we’ve gained? In Data and Goliath, security expert Bruce Schneier offers another path, one that values both security and privacy. He brings his bestseller up-to-date with a new preface covering the latest developments, and then shows us exactly what we can do to reform government surveillance programs, shake up surveillance-based business models, and protect our individual privacy. You'll never look at your phone, your computer, your credit cards, or even your car in the same way again.
Privacy in the Modern Age
Author: Marc Rotenberg
Publisher: New Press, The
ISBN: 1620971089
Category : Law
Languages : en
Pages : 187
Book Description
The threats to privacy are well known: the National Security Agency tracks our phone calls; Google records where we go online and how we set our thermostats; Facebook changes our privacy settings when it wishes; Target gets hacked and loses control of our credit card information; our medical records are available for sale to strangers; our children are fingerprinted and their every test score saved for posterity; and small robots patrol our schoolyards and drones may soon fill our skies. The contributors to this anthology don't simply describe these problems or warn about the loss of privacy—they propose solutions. They look closely at business practices, public policy, and technology design, and ask, “Should this continue? Is there a better approach?” They take seriously the dictum of Thomas Edison: “What one creates with his hand, he should control with his head.” It's a new approach to the privacy debate, one that assumes privacy is worth protecting, that there are solutions to be found, and that the future is not yet known. This volume will be an essential reference for policy makers and researchers, journalists and scholars, and others looking for answers to one of the biggest challenges of our modern day. The premise is clear: there's a problem—let's find a solution.
Publisher: New Press, The
ISBN: 1620971089
Category : Law
Languages : en
Pages : 187
Book Description
The threats to privacy are well known: the National Security Agency tracks our phone calls; Google records where we go online and how we set our thermostats; Facebook changes our privacy settings when it wishes; Target gets hacked and loses control of our credit card information; our medical records are available for sale to strangers; our children are fingerprinted and their every test score saved for posterity; and small robots patrol our schoolyards and drones may soon fill our skies. The contributors to this anthology don't simply describe these problems or warn about the loss of privacy—they propose solutions. They look closely at business practices, public policy, and technology design, and ask, “Should this continue? Is there a better approach?” They take seriously the dictum of Thomas Edison: “What one creates with his hand, he should control with his head.” It's a new approach to the privacy debate, one that assumes privacy is worth protecting, that there are solutions to be found, and that the future is not yet known. This volume will be an essential reference for policy makers and researchers, journalists and scholars, and others looking for answers to one of the biggest challenges of our modern day. The premise is clear: there's a problem—let's find a solution.
Duped
Author: Timothy R. Levine
Publisher: University Alabama Press
ISBN: 0817359680
Category : Language Arts & Disciplines
Languages : en
Pages : 385
Book Description
A scrupulous account that overturns many commonplace notions about how we can best detect lies and falsehoods From the advent of fake news to climate-science denial and Bernie Madoff’s appeal to investors, people can be astonishingly gullible. Some people appear authentic and sincere even when the facts discredit them, and many people fall victim to conspiracy theories and economic scams that should be dismissed as obviously ludicrous. This happens because of a near-universal human tendency to operate within a mindset that can be characterized as a “truth-default.” We uncritically accept most of the messages we receive as “honest.” We all are perceptually blind to deception. We are hardwired to be duped. The question is, can anything be done to militate against our vulnerability to deception without further eroding the trust in people and social institutions that we so desperately need in civil society? Timothy R. Levine’s Duped: Truth-Default Theory and the Social Science of Lying and Deception recounts a decades-long program of empirical research that culminates in a new theory of deception—truth-default theory. This theory holds that the content of incoming communication is typically and uncritically accepted as true, and most of the time, this is good. Truth-default allows humans to function socially. Further, because most deception is enacted by a few prolific liars, the so called “truth-bias” is not really a bias after all. Passive belief makes us right most of the time, but the catch is that it also makes us vulnerable to occasional deceit. Levine’s research on lie detection and truth-bias has produced many provocative new findings over the years. He has uncovered what makes some people more believable than others and has discovered several ways to improve lie-detection accuracy. In Duped, Levine details where these ideas came from, how they were tested, and how the findings combine to produce a coherent new understanding of human deception and deception detection.
Publisher: University Alabama Press
ISBN: 0817359680
Category : Language Arts & Disciplines
Languages : en
Pages : 385
Book Description
A scrupulous account that overturns many commonplace notions about how we can best detect lies and falsehoods From the advent of fake news to climate-science denial and Bernie Madoff’s appeal to investors, people can be astonishingly gullible. Some people appear authentic and sincere even when the facts discredit them, and many people fall victim to conspiracy theories and economic scams that should be dismissed as obviously ludicrous. This happens because of a near-universal human tendency to operate within a mindset that can be characterized as a “truth-default.” We uncritically accept most of the messages we receive as “honest.” We all are perceptually blind to deception. We are hardwired to be duped. The question is, can anything be done to militate against our vulnerability to deception without further eroding the trust in people and social institutions that we so desperately need in civil society? Timothy R. Levine’s Duped: Truth-Default Theory and the Social Science of Lying and Deception recounts a decades-long program of empirical research that culminates in a new theory of deception—truth-default theory. This theory holds that the content of incoming communication is typically and uncritically accepted as true, and most of the time, this is good. Truth-default allows humans to function socially. Further, because most deception is enacted by a few prolific liars, the so called “truth-bias” is not really a bias after all. Passive belief makes us right most of the time, but the catch is that it also makes us vulnerable to occasional deceit. Levine’s research on lie detection and truth-bias has produced many provocative new findings over the years. He has uncovered what makes some people more believable than others and has discovered several ways to improve lie-detection accuracy. In Duped, Levine details where these ideas came from, how they were tested, and how the findings combine to produce a coherent new understanding of human deception and deception detection.
Outliers
Author: Malcolm Gladwell
Publisher: Penguin UK
ISBN: 014190349X
Category : Psychology
Languages : en
Pages : 174
Book Description
From the bestselling author of Blink and The Tipping Point, Malcolm Gladwell's Outliers: The Story of Success overturns conventional wisdom about genius to show us what makes an ordinary person an extreme overachiever. Why do some people achieve so much more than others? Can they lie so far out of the ordinary? In this provocative and inspiring book, Malcolm Gladwell looks at everyone from rock stars to professional athletes, software billionaires to scientific geniuses, to show that the story of success is far more surprising, and far more fascinating, than we could ever have imagined. He reveals that it's as much about where we're from and what we do, as who we are - and that no one, not even a genius, ever makes it alone. Outliers will change the way you think about your own life story, and about what makes us all unique. 'Gladwell is not only a brilliant storyteller; he can see what those stories tell us, the lessons they contain' Guardian 'Malcolm Gladwell is a global phenomenon ... he has a genius for making everything he writes seem like an impossible adventure' Observer 'He is the best kind of writer - the kind who makes you feel like you're a genius, rather than he's a genius' The Times
Publisher: Penguin UK
ISBN: 014190349X
Category : Psychology
Languages : en
Pages : 174
Book Description
From the bestselling author of Blink and The Tipping Point, Malcolm Gladwell's Outliers: The Story of Success overturns conventional wisdom about genius to show us what makes an ordinary person an extreme overachiever. Why do some people achieve so much more than others? Can they lie so far out of the ordinary? In this provocative and inspiring book, Malcolm Gladwell looks at everyone from rock stars to professional athletes, software billionaires to scientific geniuses, to show that the story of success is far more surprising, and far more fascinating, than we could ever have imagined. He reveals that it's as much about where we're from and what we do, as who we are - and that no one, not even a genius, ever makes it alone. Outliers will change the way you think about your own life story, and about what makes us all unique. 'Gladwell is not only a brilliant storyteller; he can see what those stories tell us, the lessons they contain' Guardian 'Malcolm Gladwell is a global phenomenon ... he has a genius for making everything he writes seem like an impossible adventure' Observer 'He is the best kind of writer - the kind who makes you feel like you're a genius, rather than he's a genius' The Times
Talking to Strangers
Author: Malcolm Gladwell
Publisher: Little, Brown
ISBN: 0316535621
Category : Social Science
Languages : en
Pages : 316
Book Description
Malcolm Gladwell, host of the podcast Revisionist History and author of the #1 New York Times bestseller Outliers, offers a powerful examination of our interactions with strangers and why they often go wrong—now with a new afterword by the author. A Best Book of the Year: The Financial Times, Bloomberg, Chicago Tribune, and Detroit Free Press How did Fidel Castro fool the CIA for a generation? Why did Neville Chamberlain think he could trust Adolf Hitler? Why are campus sexual assaults on the rise? Do television sitcoms teach us something about the way we relate to one another that isn’t true? Talking to Strangers is a classically Gladwellian intellectual adventure, a challenging and controversial excursion through history, psychology, and scandals taken straight from the news. He revisits the deceptions of Bernie Madoff, the trial of Amanda Knox, the suicide of Sylvia Plath, the Jerry Sandusky pedophilia scandal at Penn State University, and the death of Sandra Bland—throwing our understanding of these and other stories into doubt. Something is very wrong, Gladwell argues, with the tools and strategies we use to make sense of people we don’t know. And because we don’t know how to talk to strangers, we are inviting conflict and misunderstanding in ways that have a profound effect on our lives and our world. In his first book since his #1 bestseller David and Goliath, Malcolm Gladwell has written a gripping guidebook for troubled times.
Publisher: Little, Brown
ISBN: 0316535621
Category : Social Science
Languages : en
Pages : 316
Book Description
Malcolm Gladwell, host of the podcast Revisionist History and author of the #1 New York Times bestseller Outliers, offers a powerful examination of our interactions with strangers and why they often go wrong—now with a new afterword by the author. A Best Book of the Year: The Financial Times, Bloomberg, Chicago Tribune, and Detroit Free Press How did Fidel Castro fool the CIA for a generation? Why did Neville Chamberlain think he could trust Adolf Hitler? Why are campus sexual assaults on the rise? Do television sitcoms teach us something about the way we relate to one another that isn’t true? Talking to Strangers is a classically Gladwellian intellectual adventure, a challenging and controversial excursion through history, psychology, and scandals taken straight from the news. He revisits the deceptions of Bernie Madoff, the trial of Amanda Knox, the suicide of Sylvia Plath, the Jerry Sandusky pedophilia scandal at Penn State University, and the death of Sandra Bland—throwing our understanding of these and other stories into doubt. Something is very wrong, Gladwell argues, with the tools and strategies we use to make sense of people we don’t know. And because we don’t know how to talk to strangers, we are inviting conflict and misunderstanding in ways that have a profound effect on our lives and our world. In his first book since his #1 bestseller David and Goliath, Malcolm Gladwell has written a gripping guidebook for troubled times.