Author: Jerry Newman
Publisher: McGraw Hill Professional
ISBN: 0071473653
Category : Business & Economics
Languages : en
Pages : 216
Book Description
Once upon a time, a Ph.D. went to work at Mickey D's... And what he found was illuminating. Jerry Newman, a college professor who has taught business courses for nearly 30 years, went undercover as a bottom-rung worker for the biggest names in fast food, including McDonald's and Burger King. Newman found that fast-food chains were the perfect petri dishes for covert research: High-pressure, high-volume businesses with high-employee turnover. The pecking order was also crystal clear, from fry cook all the way up to store manager. Of the seven restaurants where Newman worked, some were high-morale, high-productivity machines. Others were miserable, misplaced circles of hell. Yet one common trait stuck out from them all: Each restaurant's respective manager determined the climate of the work environment. Go behind the fast food counter with Newman and see what happens on an average day on the “McJob”... how the restaurants are run (for better or worse) how managers reward good employees when raises are impossible (believe it or not, bosses give 'em more hours-and it works!) how morale and motivation spring directly from the manager's office and how a few simple adjustments to your own management style-the “Supersized Management Principles” in this book-can transform and invigorate your workplace
My Secret Life on the McJob: Lessons from Behind the Counter Guaranteed to Supersize Any Management Style
Author: Jerry Newman
Publisher: McGraw Hill Professional
ISBN: 0071473653
Category : Business & Economics
Languages : en
Pages : 216
Book Description
Once upon a time, a Ph.D. went to work at Mickey D's... And what he found was illuminating. Jerry Newman, a college professor who has taught business courses for nearly 30 years, went undercover as a bottom-rung worker for the biggest names in fast food, including McDonald's and Burger King. Newman found that fast-food chains were the perfect petri dishes for covert research: High-pressure, high-volume businesses with high-employee turnover. The pecking order was also crystal clear, from fry cook all the way up to store manager. Of the seven restaurants where Newman worked, some were high-morale, high-productivity machines. Others were miserable, misplaced circles of hell. Yet one common trait stuck out from them all: Each restaurant's respective manager determined the climate of the work environment. Go behind the fast food counter with Newman and see what happens on an average day on the “McJob”... how the restaurants are run (for better or worse) how managers reward good employees when raises are impossible (believe it or not, bosses give 'em more hours-and it works!) how morale and motivation spring directly from the manager's office and how a few simple adjustments to your own management style-the “Supersized Management Principles” in this book-can transform and invigorate your workplace
Publisher: McGraw Hill Professional
ISBN: 0071473653
Category : Business & Economics
Languages : en
Pages : 216
Book Description
Once upon a time, a Ph.D. went to work at Mickey D's... And what he found was illuminating. Jerry Newman, a college professor who has taught business courses for nearly 30 years, went undercover as a bottom-rung worker for the biggest names in fast food, including McDonald's and Burger King. Newman found that fast-food chains were the perfect petri dishes for covert research: High-pressure, high-volume businesses with high-employee turnover. The pecking order was also crystal clear, from fry cook all the way up to store manager. Of the seven restaurants where Newman worked, some were high-morale, high-productivity machines. Others were miserable, misplaced circles of hell. Yet one common trait stuck out from them all: Each restaurant's respective manager determined the climate of the work environment. Go behind the fast food counter with Newman and see what happens on an average day on the “McJob”... how the restaurants are run (for better or worse) how managers reward good employees when raises are impossible (believe it or not, bosses give 'em more hours-and it works!) how morale and motivation spring directly from the manager's office and how a few simple adjustments to your own management style-the “Supersized Management Principles” in this book-can transform and invigorate your workplace
Counter Insurgency
Author: Ian F. W. Beckett
Publisher: Pen and Sword
ISBN: 1473813379
Category : History
Languages : en
Pages : 313
Book Description
An international study of counter-insurgency strategies, tactics, and techniques developed in warzones from Vietnam to Latin America and beyond. Insurgencies account for most of the modern world’s armed conflicts. Leading armies across the globe are constantly developing and adjusting counter-insurgency strategies based on experience in the field. Learning from this experience is essential to ongoing peacekeeping effort. Editors Ian Beckett and John Pimlott brought together a team of expert contributors who provided an international overview of counter-insurgency strategies and techniques as they were perceived and put into practice a generation ago. Each chapter considers a different army and describes its reaction to insurgency, its operations in the field and the thinking behind its counter-insurgency strategy. Changes made in strategy and tactics in response to shifting circumstances and new threats are given particular attention.
Publisher: Pen and Sword
ISBN: 1473813379
Category : History
Languages : en
Pages : 313
Book Description
An international study of counter-insurgency strategies, tactics, and techniques developed in warzones from Vietnam to Latin America and beyond. Insurgencies account for most of the modern world’s armed conflicts. Leading armies across the globe are constantly developing and adjusting counter-insurgency strategies based on experience in the field. Learning from this experience is essential to ongoing peacekeeping effort. Editors Ian Beckett and John Pimlott brought together a team of expert contributors who provided an international overview of counter-insurgency strategies and techniques as they were perceived and put into practice a generation ago. Each chapter considers a different army and describes its reaction to insurgency, its operations in the field and the thinking behind its counter-insurgency strategy. Changes made in strategy and tactics in response to shifting circumstances and new threats are given particular attention.
Lessons I've Learned On My Way Home
Author: Ross Robbins
Publisher: FriesenPress
ISBN: 152550438X
Category : Religion
Languages : en
Pages : 199
Book Description
Each fascinating anecdote in this remarkable collection of stories reveals how the power of God can change someone’s life in a heartbeat. Drawn from Ross Robbins’s personal experiences, these true stories of human problems solved by God’s grace, of sorrow changed to hope, and of disappointment replaced with fulfillment will touch your heart and speak to your soul. Meet ordinary people who encounter an extraordinary God. Read first-hand accounts of angels, miracles, and healings that brings glory to God and will open your eyes to God’s mysterious ways. Journey with Ross through life events of struggle, sacrifice, and difficult choices in these stories full of surprise, sorrow, joy, and delight. Each story contains unexpected life-changing and thought-provoking views and proof of what happens when someone puts his or her trust fully in God. Share in Ross’s incredible experiences, each one a direct result of his obedience to God’s voice. His faith and trust in God is encouraging and inspiring and will leave you with a desire to follow the Lord more closely in your own daily walk with God.
Publisher: FriesenPress
ISBN: 152550438X
Category : Religion
Languages : en
Pages : 199
Book Description
Each fascinating anecdote in this remarkable collection of stories reveals how the power of God can change someone’s life in a heartbeat. Drawn from Ross Robbins’s personal experiences, these true stories of human problems solved by God’s grace, of sorrow changed to hope, and of disappointment replaced with fulfillment will touch your heart and speak to your soul. Meet ordinary people who encounter an extraordinary God. Read first-hand accounts of angels, miracles, and healings that brings glory to God and will open your eyes to God’s mysterious ways. Journey with Ross through life events of struggle, sacrifice, and difficult choices in these stories full of surprise, sorrow, joy, and delight. Each story contains unexpected life-changing and thought-provoking views and proof of what happens when someone puts his or her trust fully in God. Share in Ross’s incredible experiences, each one a direct result of his obedience to God’s voice. His faith and trust in God is encouraging and inspiring and will leave you with a desire to follow the Lord more closely in your own daily walk with God.
Lessons from Behind the Counter
Author: Robin Estevez
Publisher: Createspace Independent Publishing Platform
ISBN: 9781544687483
Category :
Languages : en
Pages : 134
Book Description
"...I grew up in my father's supermarket. In the aisles, between and behind the displays, pushing a broom, at the cash register, making deliveries... seeing all the different neighbors coming in shopping, saying "hello," while patting me on the head..." Lessons From Behind the Counter is both a memoir and an inspirational business leadership guide capturing the journey of the Estevez family and their passionate pursuit of the American Dream. In his debut book, Robin Estevez, a first-generation Dominican-American, vividly shares memories of working alongside his immigrant father who taught him and his siblings important life lessons about business, family, and community. Through colorful, often humorous anecdotes and moving poetry, Robin reflects on personal experiences that shape the man, the father and the entrepreneur he becomes - which each vignette building upon the next. The reader learns how the Estevez family's humble beginnings coupled with an unwavering bond leads to their present day success as owners of a chain of grocery stores throughout the New York and New Jersey. Spanning three generations and two continents, from rural farms in the Dominican Republic to neighborhood streets of Washington Heights, this book creatively illustrates the intersection of Dominican heritage and American cultural identity that creates a distinct family legacy.
Publisher: Createspace Independent Publishing Platform
ISBN: 9781544687483
Category :
Languages : en
Pages : 134
Book Description
"...I grew up in my father's supermarket. In the aisles, between and behind the displays, pushing a broom, at the cash register, making deliveries... seeing all the different neighbors coming in shopping, saying "hello," while patting me on the head..." Lessons From Behind the Counter is both a memoir and an inspirational business leadership guide capturing the journey of the Estevez family and their passionate pursuit of the American Dream. In his debut book, Robin Estevez, a first-generation Dominican-American, vividly shares memories of working alongside his immigrant father who taught him and his siblings important life lessons about business, family, and community. Through colorful, often humorous anecdotes and moving poetry, Robin reflects on personal experiences that shape the man, the father and the entrepreneur he becomes - which each vignette building upon the next. The reader learns how the Estevez family's humble beginnings coupled with an unwavering bond leads to their present day success as owners of a chain of grocery stores throughout the New York and New Jersey. Spanning three generations and two continents, from rural farms in the Dominican Republic to neighborhood streets of Washington Heights, this book creatively illustrates the intersection of Dominican heritage and American cultural identity that creates a distinct family legacy.
Ten Spiritual Lessons I Learned At The Mall
Author:
Publisher: Sterling Publishers Pvt. Ltd
ISBN: 9788120725935
Category :
Languages : en
Pages : 132
Book Description
Publisher: Sterling Publishers Pvt. Ltd
ISBN: 9788120725935
Category :
Languages : en
Pages : 132
Book Description
For the Love of Murphy's: The Behind-the-Counter Story of a Great American Retailer
Author:
Publisher: Penn State Press
ISBN: 0271047275
Category :
Languages : en
Pages : 293
Book Description
Publisher: Penn State Press
ISBN: 0271047275
Category :
Languages : en
Pages : 293
Book Description
Option B
Author: Sheryl Sandberg
Publisher: Knopf
ISBN: 1524732699
Category : Biography & Autobiography
Languages : en
Pages : 241
Book Description
#1 NEW YORK TIMES BEST SELLER • From authors of Lean In and Originals: a powerful, inspiring, and practical book about building resilience and moving forward after life’s inevitable setbacks After the sudden death of her husband, Sheryl Sandberg felt certain that she and her children would never feel pure joy again. “I was in ‘the void,’” she writes, “a vast emptiness that fills your heart and lungs and restricts your ability to think or even breathe.” Her friend Adam Grant, a psychologist at Wharton, told her there are concrete steps people can take to recover and rebound from life-shattering experiences. We are not born with a fixed amount of resilience. It is a muscle that everyone can build. Option B combines Sheryl’s personal insights with Adam’s eye-opening research on finding strength in the face of adversity. Beginning with the gut-wrenching moment when she finds her husband, Dave Goldberg, collapsed on a gym floor, Sheryl opens up her heart—and her journal—to describe the acute grief and isolation she felt in the wake of his death. But Option B goes beyond Sheryl’s loss to explore how a broad range of people have overcome hardships including illness, job loss, sexual assault, natural disasters, and the violence of war. Their stories reveal the capacity of the human spirit to persevere . . . and to rediscover joy. Resilience comes from deep within us and from support outside us. Even after the most devastating events, it is possible to grow by finding deeper meaning and gaining greater appreciation in our lives. Option B illuminates how to help others in crisis, develop compassion for ourselves, raise strong children, and create resilient families, communities, and workplaces. Many of these lessons can be applied to everyday struggles, allowing us to brave whatever lies ahead. Two weeks after losing her husband, Sheryl was preparing for a father-child activity. “I want Dave,” she cried. Her friend replied, “Option A is not available,” and then promised to help her make the most of Option B. We all live some form of Option B. This book will help us all make the most of it.
Publisher: Knopf
ISBN: 1524732699
Category : Biography & Autobiography
Languages : en
Pages : 241
Book Description
#1 NEW YORK TIMES BEST SELLER • From authors of Lean In and Originals: a powerful, inspiring, and practical book about building resilience and moving forward after life’s inevitable setbacks After the sudden death of her husband, Sheryl Sandberg felt certain that she and her children would never feel pure joy again. “I was in ‘the void,’” she writes, “a vast emptiness that fills your heart and lungs and restricts your ability to think or even breathe.” Her friend Adam Grant, a psychologist at Wharton, told her there are concrete steps people can take to recover and rebound from life-shattering experiences. We are not born with a fixed amount of resilience. It is a muscle that everyone can build. Option B combines Sheryl’s personal insights with Adam’s eye-opening research on finding strength in the face of adversity. Beginning with the gut-wrenching moment when she finds her husband, Dave Goldberg, collapsed on a gym floor, Sheryl opens up her heart—and her journal—to describe the acute grief and isolation she felt in the wake of his death. But Option B goes beyond Sheryl’s loss to explore how a broad range of people have overcome hardships including illness, job loss, sexual assault, natural disasters, and the violence of war. Their stories reveal the capacity of the human spirit to persevere . . . and to rediscover joy. Resilience comes from deep within us and from support outside us. Even after the most devastating events, it is possible to grow by finding deeper meaning and gaining greater appreciation in our lives. Option B illuminates how to help others in crisis, develop compassion for ourselves, raise strong children, and create resilient families, communities, and workplaces. Many of these lessons can be applied to everyday struggles, allowing us to brave whatever lies ahead. Two weeks after losing her husband, Sheryl was preparing for a father-child activity. “I want Dave,” she cried. Her friend replied, “Option A is not available,” and then promised to help her make the most of Option B. We all live some form of Option B. This book will help us all make the most of it.
Trade
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 1528
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages : 1528
Book Description
The Law of Success in Sixteen Lessons
Author: Napoleon Hill
Publisher: Simon and Schuster
ISBN: 1627931996
Category : Self-Help
Languages : en
Pages : 1032
Book Description
The Law of Success was a precursor to Napoleon Hill's Think and Grow Rich. Hill was well known for researching what made millionaires different from the common man. The sixteen lessons in this book perfectly crystallize everything you will need to know to succeed during these hard economic times. Many of today's best known self help books take there core concepts form this book. The Secret, the Power of Positive Thinking, the Millionaire next door, and The Law of Attraction all take their basic premises from this landmark work. Now you can get it from the source. Once you've read this book you will understand what gives certain people an edge over everyone else. By following the advice laid out clearly herein you'll be the one with an edge. It's time to stop wondering what it's like to be rich and start knowing. This book has changed countless lives and it can change yours! Unlike many of the other editions on the market today, this edition is complete and unabridged! Wilder Publications is a green publisher. All of our books are printed to order. This reduces waste and helps us keep prices low while greatly reducing our impact on the environment.
Publisher: Simon and Schuster
ISBN: 1627931996
Category : Self-Help
Languages : en
Pages : 1032
Book Description
The Law of Success was a precursor to Napoleon Hill's Think and Grow Rich. Hill was well known for researching what made millionaires different from the common man. The sixteen lessons in this book perfectly crystallize everything you will need to know to succeed during these hard economic times. Many of today's best known self help books take there core concepts form this book. The Secret, the Power of Positive Thinking, the Millionaire next door, and The Law of Attraction all take their basic premises from this landmark work. Now you can get it from the source. Once you've read this book you will understand what gives certain people an edge over everyone else. By following the advice laid out clearly herein you'll be the one with an edge. It's time to stop wondering what it's like to be rich and start knowing. This book has changed countless lives and it can change yours! Unlike many of the other editions on the market today, this edition is complete and unabridged! Wilder Publications is a green publisher. All of our books are printed to order. This reduces waste and helps us keep prices low while greatly reducing our impact on the environment.
What the Best College Teachers Do
Author: Ken Bain
Publisher: Harvard University Press
ISBN: 0674065549
Category : Education
Languages : en
Pages : 218
Book Description
What makes a great teacher great? Who are the professors students remember long after graduation? This book, the conclusion of a fifteen-year study of nearly one hundred college teachers in a wide variety of fields and universities, offers valuable answers for all educators. The short answer is—it’s not what teachers do, it’s what they understand. Lesson plans and lecture notes matter less than the special way teachers comprehend the subject and value human learning. Whether historians or physicists, in El Paso or St. Paul, the best teachers know their subjects inside and out—but they also know how to engage and challenge students and to provoke impassioned responses. Most of all, they believe two things fervently: that teaching matters and that students can learn. In stories both humorous and touching, Ken Bain describes examples of ingenuity and compassion, of students’ discoveries of new ideas and the depth of their own potential. What the Best College Teachers Do is a treasure trove of insight and inspiration for first-year teachers and seasoned educators.
Publisher: Harvard University Press
ISBN: 0674065549
Category : Education
Languages : en
Pages : 218
Book Description
What makes a great teacher great? Who are the professors students remember long after graduation? This book, the conclusion of a fifteen-year study of nearly one hundred college teachers in a wide variety of fields and universities, offers valuable answers for all educators. The short answer is—it’s not what teachers do, it’s what they understand. Lesson plans and lecture notes matter less than the special way teachers comprehend the subject and value human learning. Whether historians or physicists, in El Paso or St. Paul, the best teachers know their subjects inside and out—but they also know how to engage and challenge students and to provoke impassioned responses. Most of all, they believe two things fervently: that teaching matters and that students can learn. In stories both humorous and touching, Ken Bain describes examples of ingenuity and compassion, of students’ discoveries of new ideas and the depth of their own potential. What the Best College Teachers Do is a treasure trove of insight and inspiration for first-year teachers and seasoned educators.