Leadership Secrets for Care Home Managers: To achieve a CQC rating of "good" to "outstanding" by ensuring your care home is "well-led" and "effective". PDF Download
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Author: Liam Palmer
Publisher: Lulu.com
ISBN: 0244719217
Category : Reference
Languages : en
Pages : 188
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Book Description
In 2016, Liam's original book "Management Development for Care and Nursing Home Managers" shared articles on raising care home standards with a peer audience of 12,500, via www.linked-in. In 2018, he builds on these themes adding new material on the "revolving door" for home managers, how to sell care, the impact of poor management practice and managing the "greatest risk in your care home" and beyond. Before moving to healthcare in 2012, the author worked in organisations using "lean" and "world class" management concepts to develop a quality and customer focussed ethos. As of 2018, his local NHS hospital is implementing the same concepts to improve quality and customer satisfaction. Since moving to healthcare, he has been fortunate to work as a manager and consultant with a large private hospital group, a leading retirement village operator and several mid to large care home providers in the private and voluntary sectors.
Author: Liam Palmer
Publisher: Lulu.com
ISBN: 0244719217
Category : Reference
Languages : en
Pages : 188
Get Book Here
Book Description
In 2016, Liam's original book "Management Development for Care and Nursing Home Managers" shared articles on raising care home standards with a peer audience of 12,500, via www.linked-in. In 2018, he builds on these themes adding new material on the "revolving door" for home managers, how to sell care, the impact of poor management practice and managing the "greatest risk in your care home" and beyond. Before moving to healthcare in 2012, the author worked in organisations using "lean" and "world class" management concepts to develop a quality and customer focussed ethos. As of 2018, his local NHS hospital is implementing the same concepts to improve quality and customer satisfaction. Since moving to healthcare, he has been fortunate to work as a manager and consultant with a large private hospital group, a leading retirement village operator and several mid to large care home providers in the private and voluntary sectors.
Author: Liam Palmer
Publisher: Lulu.com
ISBN: 1326633120
Category : Reference
Languages : en
Pages : 100
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Book Description
In his first book, visionary social care leader Liam Palmer, shares anecdotes and well researched articles to challenge, inform and ultimately raise standards in the care home sector. He applies his strategic thinking to a number of complex problems within care e.g. the ""agency problem"" and how to take charge of a challenged home. His skill is to unpick these dynamics and identify the drivers and forces at work. Common themes are accountability and the importance of using empathy. He weaves in elements from mindfulness, staff empowerment and Neuro Linguistic Programming (NLP) and CBT. Problems are opportunities that need our best efforts - everyone matters and ultimately he believes that delivering great care comes down to effective leadership.
Author: Rob Coulthard
Publisher:
ISBN: 9781093921427
Category :
Languages : en
Pages : 130
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Book Description
This practical guide to leadership is for anyone working within care, no matter if you are already a leader or aspiring to be one. Leadership is often cited as the key to an outstanding performing care company, but training is often focused on management rather than leadership. This book brings best leadership practice, techniques and modules from outside of the care environment and shows how you can apply them in a care setting to build your confidence and competence as a leader. The book is broken down into three main sections: * Self Leadership * Leading Your Team * Leading The Culture and each chapter contains practical exercises you can take away and put into practice within your care environment, as well as evidence for CQC. This will be a book you come back to time and time again on your leadership journey.
Author: Mike Bresnen
Publisher: Taylor & Francis
ISBN: 1317331257
Category : Business & Economics
Languages : en
Pages : 216
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Book Description
Until now, research has given us only a limited understanding of how managers actually make sense of and apply management knowledge; how networks of interaction amongst managers help or hinder processes of knowledge diffusion and the sharing of best practice; and how these processes are all influenced both by the organisations in which managers act and by the professional communities of practice they belong to. Managing Modern Healthcare fills these important gaps in our understanding by drawing upon an in-depth study of management networks and practice in three healthcare organisations in the UK. It draws from the primary research a number of important and grounded lessons about how management networks develop and influence the spread of management knowledge and practice; how management training and development relates to the needs of managers facing challenging conditions; and how those conditions are themselves shaping the nature of management in healthcare. This book reveals how managers in practice are responding to the many contemporary challenges facing healthcare (and the NHS in particular) and how they are able or not to effectively exploit sources of knowledge, learning and best practice through the networks of practice they engage in to improve healthcare delivery and healthcare organisational performance. Managing Modern Healthcare makes a number of important theoretical contributions as well as practical recommendations. The theoretical and empirical contributions the book makes relate to wider work on networks and networking, management knowledge, situated learning/communities of practice, professionalization/professional identity and healthcare management more generally. The practical contribution comes in the form of recommendations for healthcare management practitioners and policy makers that are intended to impact upon and help enhance healthcare management delivery and performance.
Author: Alison Green
Publisher: Ballantine Books
ISBN: 0399181822
Category : Business & Economics
Languages : en
Pages : 306
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Book Description
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Author: Mid Staffordshire NHS Foundation Trust Public Inquiry
Publisher: The Stationery Office
ISBN: 9780102981476
Category : Medical
Languages : en
Pages : 126
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Book Description
This public inquiry report into serious failings in healthcare that took place at the Mid Staffordshire NHS Foundation Trust builds on the first independent report published in February 2010 (ISBN 9780102964394). It further examines the suffering of patients caused by failures by the Trust: there was a failure to listen to its patients and staff or ensure correction of deficiencies. There was also a failure to tackle the insidious negative culture involving poor standards and a disengagement from managerial and leadership responsibilities. These failures are in part a consequence of allowing a focus on reaching national access targets, achieving financial balance and seeking foundation trust status at the cost of delivering acceptable care standards. Further, the checks and balances that operate within the NHS system should have prevented the serious systemic failure that developed at Mid Staffs. The system failed in its primary duty to protect patients and maintain confidence in the healthcare system. This report identifies numerous warning signs that could and should have alerted the system to problems developing at the Trust. It also sets out 290 recommendations grouped around: (i) putting the patient first; (ii) developing a set of fundamental standards, easily understood and accepted by patients; (iii) providing professionally endorsed and evidence-based means of compliance of standards that are understood and adopted by staff; (iv) ensuring openness, transparency and candour throughout system; (v) policing of these standards by the healthcare regulator; (vi) making all those who provide care for patients , properly accountable; (vii) enhancing recruitment, education, training and support of all key contributors to the provision of healthcare; (viii) developing and sharing ever improving means of measuring and understanding the performance of individual professionals, teams, units and provider organisations for the patients, the public, and other stakeholders.
Author: Shibley Rahman
Publisher:
ISBN: 9781849056007
Category : Dementia
Languages : en
Pages : 400
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Book Description
What do national dementia strategies, constantly evolving policy and ongoing funding difficulties mean for people living well with dementia? Adopting a broad and inclusive approach, Shibley Rahman presents a thorough critical analysis of existing dementia policy, and tackles head-on current and controversial topics at the forefront of public and political debate, such as diagnosis in primary care, access to services for marginalised groups, stigma and discrimination, integrated care, personal health budgets, personalised medicine and the use of GPS tracking. Drawing on a wealth of diverse research, and including voices from all reaches of the globe, he identifies current policy challenges for living well with dementia, and highlights pockets of innovation and good practice to inform practical solutions for living better with dementia in the future. A unique and cohesive account of where dementia care practice and policy needs to head, and why, and how this can be achieved, this is crucial reading for dementia care professionals, service commissioners, public health officials and policy makers, as well as academics and students in these fields.
Author: Harvard Business Review
Publisher: Harvard Business Press
ISBN: 1647823390
Category : Business & Economics
Languages : en
Pages : 85
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Book Description
Reinvent your organization for the hybrid age. Hybrid work is here to stay—but what will it look like at your company? If your organization is holding on to inflexible, pre-pandemic policies about where—and when—your people work, it may be risking a mass exodus of talent. Designing a hybrid workplace that furthers your business goals while staying true to your culture requires balancing experimentation with rigorous planning. Hybrid Workplace: The Insights You Need from Harvard Business Review will help you adopt the best technological, cultural, and new management practices to seize the benefits and avoid the pitfalls of the hybrid age. Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues—blockchain, cybersecurity, AI, and more—each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow. You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas—and prepare you and your company for the future.
Author: Great Britain: Department of Health
Publisher: The Stationery Office
ISBN: 9780101837828
Category : Medical
Languages : en
Pages : 72
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Book Description
Care and support affects a large number of people: eight out of 10 people aged 65 will need some care and support in their later years; some people have impairments from birth or develop them during their working life; some 5 million people care for a friend or relative, some for more than 50 hours a week. The current system does not offer enough support until a crisis point is reached, the quality of care is variable and inconsistent, and the growing and ageing population is only going to increase the pressure. Consequently, two core principles lie at the heart of this White Paper. The first is that individuals, communities and Government should do everything possible to prevent, postpone and minimise people's need for formal care and support. The system should be built around the promotion of people's independence and well-being. The second principle is that people should be in control of their own care and support, with personal budgets and direct payments, backed by clear, comparable information and advice that will allow individuals and their carers to make the choices that are right for them. This paper sets out the principles and approach, with sections covering: strengthening support within communities; housing; better information and advice; assessment, eligibility and portability for people who use care services; carers' support; defining high-quality care; improving quality; keeping people safe; a better local care market; workforce; personalised care and support; integration and joined-up care.
Author: United States Government Us Army
Publisher:
ISBN: 9781675302019
Category :
Languages : en
Pages : 314
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Book Description
This manual, TRADOC Pamphlet TP 600-4 The Soldier's Blue Book: The Guide for Initial Entry Soldiers August 2019, is the guide for all Initial Entry Training (IET) Soldiers who join our Army Profession. It provides an introduction to being a Soldier and Trusted Army Professional, certified in character, competence, and commitment to the Army. The pamphlet introduces Solders to the Army Ethic, Values, Culture of Trust, History, Organizations, and Training. It provides information on pay, leave, Thrift Saving Plans (TSPs), and organizations that will be available to assist you and your Families. The Soldier's Blue Book is mandated reading and will be maintained and available during BCT/OSUT and AIT.This pamphlet applies to all active Army, U.S. Army Reserve, and the Army National Guard enlisted IET conducted at service schools, Army Training Centers, and other training activities under the control of Headquarters, TRADOC.
