Language and Cross-Cultural Communication in Travel and Tourism PDF Download
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Author: Soumya Sankar Ghosh
Publisher: CRC Press
ISBN: 1040024645
Category : Business & Economics
Languages : en
Pages : 273
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Book Description
This new volume illustrates how one of the most rapidly evolving industries in the world—travel and tourism—has transcended its immediate economic concerns and has become a major signifier for cultural patterns and cross-cultural communications. It discusses how the function of language has become the subject of scrutiny in the context of intellectual deliberation vis-à-vis travel and tourism. Drawing on discourse analytics and ethnographic approaches, this volume brings together perspectives from the lived experiences of residents, hosts, and ethnographers to explore the extent to which linguistic and cultural differences are identified, constructed, negotiated, and maintained in tourism encounters.
Author: Soumya Sankar Ghosh
Publisher: CRC Press
ISBN: 1040024645
Category : Business & Economics
Languages : en
Pages : 273
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Book Description
This new volume illustrates how one of the most rapidly evolving industries in the world—travel and tourism—has transcended its immediate economic concerns and has become a major signifier for cultural patterns and cross-cultural communications. It discusses how the function of language has become the subject of scrutiny in the context of intellectual deliberation vis-à-vis travel and tourism. Drawing on discourse analytics and ethnographic approaches, this volume brings together perspectives from the lived experiences of residents, hosts, and ethnographers to explore the extent to which linguistic and cultural differences are identified, constructed, negotiated, and maintained in tourism encounters.
Author: Bal Krishna Sharma
Publisher: Routledge
ISBN: 100046797X
Category : Language Arts & Disciplines
Languages : en
Pages : 283
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Book Description
This collection critically examines tourism as a site of intercultural communication, drawing on the analytical tools afforded by the discipline toward better understanding contemporary tourism discourses and the broader societal structures of power and ideologies in which they are situated. The volume interrogates culture and interculturality in tourism in detailed analyses of discursive details in tourism interactions and focuses on the notion of culture as a process or phenomenon engaged in or enacted on by individuals. Drawing on discourse analytic and ethnographic approaches, the book brings together perspectives from the lived experiences of residents, hosts and ethnographers to explore the extent to which linguistic and cultural differences are constructed, identities negotiated, and power relations maintained and perpetuated in tourism encounters. The volume draws on insights from those working across a range of geographic contexts and explores the interplay of these issues in English as well as other languages and language varieties used in tourism interactions. With its focus on critical approaches to understanding language and culture, this book will appeal to students and scholars in intercultural communication, applied linguistics, sociolinguistics, linguistic anthropology, discourse analysis, and tourism studies.
Author: John O'Regan
Publisher: Taylor & Francis
ISBN: 1040290051
Category : Language Arts & Disciplines
Languages : en
Pages : 166
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Book Description
Based on the commonly held assumption that we now live in a world that is ‘on the move’, with growing opportunities for both real and virtual travel and the blurring of boundaries between previously defined places, societies and cultures, the theme of this book is firmly grounded in the interdisciplinary field of ‘Mobilities’. ‘Mobilities’ deals with the movement of people, objects, capital, information, ideas and cultures on varying scales, and across a variety of borders, from the local to the national to the global. It includes all forms of travel from forced migration for economic or political reasons, to leisure travel and tourism, to virtual travel via the myriad of electronic channels now available to much of the world’s population. Underpinning the choice of theme is a desire to consider the important role of languages and intercultural communication in travel and border crossings; an area which has tended to remain in the background of Mobilities research. The chapters included in this volume represent unique interdisciplinary understandings of the dual concepts of mobile language and border crossings, from crossings in ‘virtual life’ and ‘real life’, to crossings in literature and translation, and finally to crossings in the ‘semioscape’ of tourist guides and tourism signs. This book was originally published as a special issue of Language and Intercultural Communication.
Author:
Publisher:
ISBN: 9781774915783
Category : Language Arts & Disciplines
Languages : en
Pages : 0
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Book Description
Author: Erdogan Koc
Publisher: Routledge
ISBN: 1000172066
Category : Business & Economics
Languages : en
Pages : 351
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Book Description
Cross-Cultural Aspects of Tourism and Hospitality is the first textbook to offer students, lecturers, researchers and practitioners a comprehensive guide to the influence of culture on service providers as well as on customers, affecting both the supply and the demand sides of the industry – organisational behaviour, and human resource management, and marketing and consumer behaviour. Given the need for delivering superior customer value, understanding different cultures from both demand and supply sides of tourism and hospitality and the impact of culture on these international industries is an essential part of all students’ and practitioners’ learning and development. This book takes a research-based approach critically reviewing seminal cultural theories and evaluating how these influence employee and customer behaviour in service encounters, marketing, and management processes and activities. Individual chapters cover a diverse range of cultural aspects including intercultural competence and intercultural sensitivity, uncertainty and risk avoidance, context in communication, power distance, indulgence and restraint, time orientation, gender, assertiveness, individualism and collectivism, performance orientation, and humane orientation. This book integrates international case studies throughout to show the application of theory, includes self-test questions, activities, further reading, and a set of PowerPoint slides to accompany each chapter. This will be essential reading for all students, lecturers, researchers and practitioners and future managers in the fields of Tourism and Hospitality.
Author: Gudrun Held
Publisher: BRILL
ISBN: 9004359575
Category : Language Arts & Disciplines
Languages : en
Pages : 329
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Book Description
The papers in this volume study the relationship between language use and the concept of the “tourist gaze” through a range of communicative practices from different cultures and languages. From a pragmatic perspective, the authors investigate how language constantly adapts to contextual constraints which affect tourism discourse as a strategic meaning-making process that turns insignificant places into desirable tourist destinations. The case studies draw on both, in situ interactions with visitors, such as guided tours and counter information, old and new mediatized genres, i.e. guide books, travelogues, print advertising as well as TV-commercials, service web-sites and apps. Despite the diversity of data, one of the common findings in the volume is that staging the sensory ‘lived’ tourist experience is the lynchpin of all communicative practices. Hence, the use of tourism language reveals itself as the mirror of how ‘people on the move’ continuously enact as ‘tourists’ and ‘places’ are constructed as must-see ‘sights’.
Author: Bielenia-Grajewska, Magdalena
Publisher: IGI Global
ISBN: 1522529314
Category : Business & Economics
Languages : en
Pages : 379
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Book Description
The application of linguistic optimization methods in the tourism, travel, and hospitality industry has improved customer service and business strategies within the field. It provides an opportunity for tourists to explore another culture, building tolerance and overall exposure to different ways of life. Innovative Perspectives on Tourism Discourse is a pivotal reference source for the latest research findings on the role of language and linguistics in the travel industry. Featuring extensive coverage on relevant areas such as intercultural communication, adventure travel, and tourism marketing, this publication is an ideal resource for linguists, managers, researchers, economists, and professionals interested in emerging developments in tourism and travel.
Author: Yvette Reisinger, PhD
Publisher: Routledge
ISBN: 1136438882
Category : Business & Economics
Languages : en
Pages : 440
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Book Description
In recent years there has been a considerable interest in the cultural aspects of tourism such as the impacts of culture on tourism planning, development, management, and marketing. However, the focus has been on material forms of culture such as arts, music, or crafts. The impacts of national culture on tourist behavior and travel decision-making have not been paid much attention. Only in the last two years have cross-cultural issues begun to generate significant interest among academics. An examination of cultural characteristics and differences is extremely important to the tourism industry because today’s tourism environment is becoming increasingly international. Information on the nature of the cultural differences between international tourists and locals is not readily available in tourism literature. The concept of culture is very complex and includes such abstract concepts as satisfaction, attitude and loyalty. International Tourism brings these concepts to the undergraduate student in tourism, as well as students in the related fields of marketing, management, international business, and cross-cultural communication. Designed as a textbook, it isorganized and presented in an integrated and relevant way for the benefit of a worldwide audience.
Author: Gavin Jack
Publisher: Channel View Publications
ISBN: 1845410173
Category : Business & Economics
Languages : en
Pages : 279
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Book Description
This book asks the question; why is it that tourism matters? It looks at how it is we do tourism and learn to be tourists when we are on holiday. Tourism is a dynamic way of being that may facilitate or hinder intercultural exchange. The ways in which we do tourism and the places in which we are tourists raise practical, material and emotional questions about tourist life. These questions are at the heart of this book. This book draws on both empirical work and a range of theoretical frameworks, arguing that tourism matters precisely because of the lessons it can teach us about living everyday life with others.
Author: Jane Jackson
Publisher: Routledge
ISBN: 1136649530
Category : Foreign Language Study
Languages : en
Pages : 613
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Book Description
Section 1.Foundations of language and intercultural communication --section 2.Core themes and issues: verbal and nonverbal communications and culture --section 3.Theory into practice: towards intercultural (communicative) competence and citizenship --section 4.Language and intercultural communication in context --section 5.New debates and future directions. - A comprehensive introduction to the multidisciplinary field of intercultural communication, drawing on the expertise of leading scholars from diverse backgrounds.
