Knock Off PDF Download
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Author: Rhonda Pollero
Publisher: Kensington Books
ISBN: 9780758215581
Category : Fiction
Languages : en
Pages : 324
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Book Description
West Palm Beach paralegal, discount shopping queen, and slacker extraordinaire Finley Anderson Tanner discovers she has a knack for sleuthing when her boss forces her to help a client prove that her husband's death was no accident, with the help of a sexy P.I. Reprint.
Author: Rhonda Pollero
Publisher: Kensington Books
ISBN: 9780758215581
Category : Fiction
Languages : en
Pages : 324
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Book Description
West Palm Beach paralegal, discount shopping queen, and slacker extraordinaire Finley Anderson Tanner discovers she has a knack for sleuthing when her boss forces her to help a client prove that her husband's death was no accident, with the help of a sexy P.I. Reprint.
Author: Lucy Sykes
Publisher: Anchor
ISBN: 1101872209
Category : Fiction
Languages : en
Pages : 354
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Book Description
As editor in chief of Glossy magazine, Imogen Tate is queen of the fashion world … until Eve, her conniving twenty-something former assistant, returns from business school with plans to knock Imogen off her pedestal, take over her job, and re-launch Glossy as an app. Suddenly, the Louboutin is on the other foot; Imogen may have Alexander Wang and Diane von Furstenberg on speed dial, but she doesn’t know Facebook from Foursquare and once got her phone stuck in Japanese for three days. But Imogen will do anything to reclaim her kingdom—even if it means channeling her inner millennial and going head to head with a social-media monster.
Author: Barbara Allan
Publisher: Kensington Books
ISBN: 0758268300
Category : Fiction
Languages : en
Pages : 240
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Book Description
When her "charmingly eccentric" mother Vivian is accused of killing mousy-haired busybody Connie Grimes after they were both involved in a bit of a scuffle, Brandy Borne must find the truth, which immerses her in a scandal involving questionable antiques and dark family secrets.
Author: Kal Raustiala (jurist.)
Publisher: Oxford University Press
ISBN: 0195399781
Category : Business & Economics
Languages : en
Pages : 281
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Book Description
Driven by a counterintuitive thesis that has been highlighted in both The New Yorker and The New York Times¸ The Knockoff Economy is an engrossing and highly entertaining tour through the economic sectors where piracy both rules and invigorates.
Author: Jeffrey H. Gitomer
Publisher: Amacom Books
ISBN: 9780814470305
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
The successful "Knock Your Socks Off" (KYSO) formula for wowing customers is back, adapted into a surefire strategy for winning sales by the illustrious consulting team of Gitomer and Zemke. The book will help salespeople succeed in today's complex and stiffly competitive sales environment.
Author: Chip Bell
Publisher: AMACOM
ISBN: 0814432050
Category : Business & Economics
Languages : en
Pages : 250
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Book Description
You may have your industry’s most prolific product or service in the marketplace, but your customers’ loyalty and checkbooks will only go as far as your customer service will allow. In the end, customers will not recognize the minor advantages of your superior product, but poor customer service will stand out like the Vegas strip on a moonless night. So the most vital question any manager or business owner can ask themselves today is, how well are you training, coaching, and supporting your company’s frontline employees?The invaluable, must-have Managing Knock Your Socks Off Service shows managers and supervisors how to: • Find and retain service-oriented people • Understand customer needs, expectations, and desires • Build a service vision • Design a user-friendly service delivery process • Involve and inspire employees • Recognize and reward good performance Fully updated with new chapters on: learning from lost customers; inciting passion and incentivizing service; fostering trust; and delivering great customer experiences online, this indispensable resource provides absolutely everything managers need to ensure their frontline employees become their company's biggest asset.
Author: William Miller
Publisher: AMACOM/American Management Association
ISBN: 0814428711
Category : Business & Economics
Languages : en
Pages : 176
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Book Description
Another knockout in the grand tradition of "Knock Your Socks Off Service"!
Author: Kristin Anderson
Publisher: Amacom
ISBN: 9780814479711
Category : Business & Economics
Languages : en
Pages : 212
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Book Description
The 10th book in the "Knock Your Socks Off Service" series tells tales (101 of them) of memorable customer service, customer service heroes, and service providers who have gone "above and beyond" for their customers. With its humor, pragmatic observations, and stories, anyone at any service level will get a kick out this book.
Author: Brian Heiler
Publisher:
ISBN: 9781737380139
Category :
Languages : en
Pages :
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Book Description
A love-letter to fun toys that broke real easy, Rack Toys chronicles decades of cheaply made toys found on the rack of discount stores, drug stores and anywhere in-between. What these toys lacked in quality, they made up for in charm and kitsch.
Author: Tim Phillips
Publisher: Kogan Page Publishers
ISBN: 9780749449414
Category : Business & Economics
Languages : en
Pages : 260
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Book Description
Based on interviews with victims, investigators, and the people who sell counterfeits, "Knockoff" reveals the link between what we see as innocent fakes and organized crime.
