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Author: Jo Corkett
Publisher:
ISBN:
Category : Employment agencies
Languages : en
Pages : 244
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Book Description
Author: Jo Corkett
Publisher:
ISBN:
Category : Employment agencies
Languages : en
Pages : 244
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Book Description
Author: Ian Sanderson
Publisher:
ISBN:
Category : Help-wanted advertising
Languages : en
Pages : 132
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Book Description
Author:
Publisher:
ISBN:
Category : Manpower policy
Languages : en
Pages : 142
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Book Description
Author: Nick Coleman
Publisher:
ISBN:
Category : Employees
Languages : en
Pages : 182
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Book Description
Author: Sara Davis
Publisher:
ISBN:
Category : Social security
Languages : en
Pages : 124
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Book Description
Author: Great Britain: Parliament: House of Commons: Work and Pensions Committee
Publisher: The Stationery Office
ISBN: 9780215027979
Category : Business & Economics
Languages : en
Pages : 100
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Book Description
During the past two years Jobcentre Plus has faced considerable upheaval in trying to accommodate both organisational change and meet the DWP target for efficiency savings (which requires the loss of 15,000 staff by March 20008). This report looks at how these changes have affected the ability of the Agency to meet its objectives in relation to: employment and training programmes; the capacity and role of Personal Advisors; the performance of the Customer Management System; the principles behind and the performance of Contact Centres. It concludes that too much was attempted too quickly, the planning and IT processes were not up to the job and service levels suffered. As a result Jobcentre Plus failed one of the tests of the Gershon programme that service quality should not deteriorate as a result of the efficiency process.
Author: Nick Coleman
Publisher:
ISBN:
Category : Social security beneficiaries
Languages : en
Pages : 202
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Book Description
Author: Great Britain. Parliament. House of Commons. Committee of Public Accounts
Publisher: The Stationery Office
ISBN: 9780215523556
Category : Law
Languages : en
Pages : 40
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Book Description
Between 2002 and 2008 the Department for Work and Pension replaced over 1,500 jobcentres and social security offices across Great Britain with a network of just over 800 modernised Jobcentre Plus offices. The aim was to improve significantly the job-seeking experience and the delivery of benefits by providing a service similar to that offered by a bank or modern retailer. To achieve such a radical shift the Department merged the Employment Service and the Benefits Agency into a new integrated service Jobcentre Plus. This roll-out was one of the largest public sector construction programmes undertaken in the UK in recent years. Having learnt lessons from early difficulties, the project was successful in delivering nearly all the planned offices, while making savings against the original budget of £2.2 billion. The estate rationalisation generated savings of £135 million a year, and the Department estimates that the roll-out will ultimately lead to cumulative benefits of £6 billion. The successful delivery of the programme can be attributed to sound governance, intelligent use of existing guidance and external advice, strong support from the leadership of the organisation and, critically, the consistent senior management team. The successful implementation of the project has important lessons for other major government programmes.
Author: Katharine McKenna
Publisher:
ISBN:
Category : Political Science
Languages : en
Pages : 290
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Book Description
Author: Great Britain. Social Security Advisory Committee
Publisher: The Stationery Office
ISBN: 9780101756624
Category : Social Science
Languages : en
Pages : 88
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Book Description
The Government referred proposals concerning the draft Social Security (Flexible New Deal) Regulations 2009 to the Social Security Advisory Committee (SSAC) on 1 October 2008. These regulations will implement the Government's proposals to introduce an enhanced regime for those claiming Jobseeker's Allowance (JSA). This will include implementing the Flexible New Deal (FND) as a new employment programme for those who claim the benefit for a year, or after six months for those assessed as having greatest need of help to find work. The Committee's report gives broad support to elements of the revised Jobseekers Regime and the Flexible New Deal, but also expresses a number of concerns about the proposals, and makes eight recommendations. These fall under four broad headings: the extension of conditionality; the speed of the rollout of the full programme; the contracting out of services; and the changed economic situation. The Government sets out its response to the Committee's concerns, and has decided to proceed with the proposals as laid out in the Regulations originally referred to the Committee on 1 October 2008.
