ITIL® 4 Drive Stakeholder Value (DSV) - Your companion to the ITIL 4 Managing Professional DSV certification PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download ITIL® 4 Drive Stakeholder Value (DSV) - Your companion to the ITIL 4 Managing Professional DSV certification PDF full book. Access full book title ITIL® 4 Drive Stakeholder Value (DSV) - Your companion to the ITIL 4 Managing Professional DSV certification by Claire Agutter. Download full books in PDF and EPUB format.
Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787783529
Category : Computers
Languages : en
Pages : 270
Get Book Here
Book Description
The majority of this book is based on the official AXELOS ITIL® 4: Drive Stakeholder Value publication and the associated Drive Stakeholder Value MP syllabus. It provides students with the information they need to pass the DSV exam. In addition to being an essential study aid, the author also provides additional guidance throughout the book.
Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787783529
Category : Computers
Languages : en
Pages : 270
Get Book Here
Book Description
The majority of this book is based on the official AXELOS ITIL® 4: Drive Stakeholder Value publication and the associated Drive Stakeholder Value MP syllabus. It provides students with the information they need to pass the DSV exam. In addition to being an essential study aid, the author also provides additional guidance throughout the book.
Author: Axelos
Publisher:
ISBN: 9780113316380
Category : Electronic books
Languages : en
Pages :
Get Book Here
Book Description
Discussing concepts, principles, methods, and techniques, this book covers all types of engagement and interaction between a service provider and its customers, users, suppliers, and partners. --
Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787784274
Category : Computers
Languages : en
Pages : 276
Get Book Here
Book Description
This guide contains everything you need to know to pass the ITIL 4® Strategic Leader Digital and IT Strategy certificate, plus more. It covers practices and concepts that are not addressed as part of the DITS syllabus, making it ideal for newly qualified practitioners. The target audience for the DITS training and associated certification is different to some of the other ITIL training courses. The material is specifically aimed at: IT and business directors; Department heads; C-suite professionals; Leaders who are involved in digital change; and Consultants who are working with organisations that are digitally transforming. So, if you’re not in a senior role, does that mean this content isn’t for you? Absolutely not! Perhaps you aspire to a more senior role, in which case you’ll gain valuable knowledge. Ideal for self-study candidates and training participants, this guide will prove a helpful companion and a practical aid for their professional development. The majority of this book is based on the official ITIL 4: Digital and IT Strategic Leader publication and the associated DITS syllabus. It provides students with the information they need to pass the DITS exam and help them become a successful practitioner. ITIL® is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
Author: Claire Agutter
Publisher: IT Governance Publishing Ltd
ISBN: 1787782158
Category : Computers
Languages : en
Pages : 79
Get Book Here
Book Description
ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
Author: Jan van Bon
Publisher: Van Haren
ISBN: 9401804400
Category : Architecture
Languages : en
Pages : 141
Get Book Here
Book Description
The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This pocket guide will provide readers with an understanding of the ITIL 4 service management framework, by: • understanding the key concepts of service management • understanding how the seven ITIL guiding principles can help an organization adopt and adapt service management • understanding the four dimensions of service management • understanding the purpose and components of the ITIL service value system • understanding the six activities of the service value chain, and how they interconnect • knowing the purpose and key terms of 15 of the 34 ITIL practices • understanding seven of these 15 ITIL practices in detail All exam requirements for the ITIL 4 Foundation exam are covered in this pocket guide. It also provides support for everyone who has knowledge of previous ITIL editions and is looking for a bridge to the new edition. ITIL 4 took a big leap into the modern world of IT service management, covering the latest principles and practices in a customer-focused, service-centric way, enabling Agile principles for maximum support of any business.
Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787782204
Category : Computers
Languages : en
Pages : 211
Get Book Here
Book Description
ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
Author: Susi Miller
Publisher: Kogan Page Publishers
ISBN: 1789668069
Category : Business & Economics
Languages : en
Pages : 361
Get Book Here
Book Description
Making learning and development (L&D) content inclusive and accessible for everyone is not only a good thing to do, it's the right thing to do. Designing Accessible Learning Content provides evidence-based advice on designing digital learning content that ensures all learners are included and are therefore able to perform to their full potential. This is a practical guide on accessibility for anyone involved in the design, creation, development or testing of online learning content. It provides detailed guidance on how to meet the Web Content Accessibility Guidelines making it essential reading for L&D professionals, instructional designers and course developers who need to comply with legal accessibility requirements. Using the author's 'eLearning Accessibility Framework', Designing Accessible Learning Content demystifies sometimes complex technical accessibility standards and provides an easy to follow contextual framework uniquely designed for learning content created using any authoring tool. This book also demonstrates how creating accessible learning content can improve usability and provide the best possible learning experience for everyone. In addition, it offers essential background information such as a focus on disability, an overview of assistive technology and an exploration of the case for digital accessibility. This guarantees that L&D professionals have the vital background knowledge they need to make sense of accessibility before they begin practically applying the principles. With online checklists, learner case studies, and industry perspectives, Designing Accessible Learning Content is an essential handbook for all L&D professionals seeking to harness the benefits of accessibility in order to improve their learning content for everyone.
Author: Claire Agutter
Publisher: Van Haren
ISBN: 9401803714
Category : Architecture
Languages : en
Pages : 530
Get Book Here
Book Description
VeriSM: Unwrapped and Applied, the second volume within the VeriSM series, extends the information in the first volume VeriSM: A Service Management Approach for the Digital Age. It shows how VeriSM applies to the digitally transforming organization. This includes information around what digital transformation is, approaches to digital transformation and its implications for the entire organization, especially the people. The book explains how to use the VeriSM model, describing the steps to develop, maintain and use the Management Mesh to deliver a new or changed product or service. Within this content, a case study is used to illustrate how to apply the model for each stage and to show the expected outcomes. Implications for the entire organization are stressed throughout the entire volume, reinforcing the concepts of enterprise strategy tying together the organizational capabilities to produce consumer-focused products and services. The second part of the book also includes a wealth of case studies, stories and interviews from organizations and individuals who have a digital transformation journey to share. VeriSM early adopters from around the world provide more information about how they are applying the guidance.
Author: Roderick W. Smith
Publisher: John Wiley & Sons
ISBN: 1118059719
Category : Computers
Languages : en
Pages : 612
Get Book Here
Book Description
Offering you thorough coverage of the new version of the leading Linux certification from Linux Professional Institute (LPI), this book covers both objectives and materials tested in the two required LPIC-1 exams: LPI 101 and LPI 102. You’ll certainly appreciate the clear, concise information on key exam topics, including using Linux command line tools, managing software, configuring hardware, managing files and filesystems, working with the X Window system, administering the system, basic networking, and more.
Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787783383
Category : Computers
Languages : en
Pages : 201
Get Book Here
Book Description
An excellent supplement to any ITIL 4 Create, Deliver and Support training course ITIL® 4 Create, Deliver and Support (CDS) – Your companion to the ITIL 4 Managing Professional CDS certification is a study guide designed to help students pass the ITIL® 4 Create, Deliver and Support module.
