ITIL V3 foundation handbook PDF Download
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Author: Office of Government Commerce
Publisher: The Stationery Office
ISBN: 9780113311972
Category : Business & Economics
Languages : en
Pages : 196
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Book Description
A quick reference revision guide, which has been designed to help students sitting the Foundation Exam. This edition is updated to the 2009 syllabus. The title also acts as a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This publication provides an introduction to the ITIL V3 Service Lifecycle model and an overview of the ITIL V3 qualification structure. The guide contains a chapter on each of the components of the Lifecycle; Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. These chapters contain an overview of each of the processes and functions in the lifecycle including value, scope, activities and metrics.
Author: Office of Government Commerce
Publisher: The Stationery Office
ISBN: 9780113311972
Category : Business & Economics
Languages : en
Pages : 196
Get Book
Book Description
A quick reference revision guide, which has been designed to help students sitting the Foundation Exam. This edition is updated to the 2009 syllabus. The title also acts as a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This publication provides an introduction to the ITIL V3 Service Lifecycle model and an overview of the ITIL V3 qualification structure. The guide contains a chapter on each of the components of the Lifecycle; Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. These chapters contain an overview of each of the processes and functions in the lifecycle including value, scope, activities and metrics.
Author:
Publisher: Stationery Office Books (TSO)
ISBN: 9780113311989
Category : Business & Economics
Languages : en
Pages : 190
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Book Description
"Pocketbook from the official publisher of ITIL"--Cover.
Author: itSMF Foundation
Publisher:
ISBN: 9780113314706
Category :
Languages : de
Pages : 364
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Book Description
Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: service strategy, service design, service transition, service operation and continual service improvement.
Author: Ashley Hanna
Publisher:
ISBN: 9780113311705
Category :
Languages : en
Pages :
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Book Description
A reference revision guide that helps students sitting the ITIL V3 Foundation Exam. It provides an introduction to the ITIL V3 Service Lifecycle model and an overview of the ITIL V3 qualification structure. It contains a glossary of syllabus definitions.
Author: Dama International
Publisher:
ISBN: 9781634622349
Category : Database management
Languages : en
Pages : 628
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Book Description
Defining a set of guiding principles for data management and describing how these principles can be applied within data management functional areas; Providing a functional framework for the implementation of enterprise data management practices; including widely adopted practices, methods and techniques, functions, roles, deliverables and metrics; Establishing a common vocabulary for data management concepts and serving as the basis for best practices for data management professionals. DAMA-DMBOK2 provides data management and IT professionals, executives, knowledge workers, educators, and researchers with a framework to manage their data and mature their information infrastructure, based on these principles: Data is an asset with unique properties; The value of data can be and should be expressed in economic terms; Managing data means managing the quality of data; It takes metadata to manage data; It takes planning to manage data; Data management is cross-functional and requires a range of skills and expertise; Data management requires an enterprise perspective; Data management must account for a range of perspectives; Data management is data lifecycle management; Different types of data have different lifecycle requirements; Managing data includes managing risks associated with data; Data management requirements must drive information technology decisions; Effective data management requires leadership commitment.
Author: DAMA International
Publisher:
ISBN: 9781935504122
Category : Database management
Languages : en
Pages : 0
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Book Description
A glossary of over 2,000 terms which provides a common data management vocabulary for IT and Business professionals, and is a companion to the DAMA Data Management Body of Knowledge (DAMA-DMBOK). Topics include: Analytics & Data Mining Architecture Artificial Intelligence Business Analysis DAMA & Professional Development Databases & Database Design Database Administration Data Governance & Stewardship Data Management Data Modeling Data Movement & Integration Data Quality Management Data Security Management Data Warehousing & Business Intelligence Document, Record & Content Management Finance & Accounting Geospatial Data Knowledge Management Marketing & Customer Relationship Management Meta-Data Management Multi-dimensional & OLAP Normalization Object-Orientation Parallel Database Processing Planning Process Management Project Management Reference & Master Data Management Semantic Modeling Software Development Standards Organizations Structured Query Language (SQL) XML Development
Author: Jan van Bon
Publisher: Van Haren Publishing
ISBN: 9789087531027
Category : Education
Languages : nl
Pages : 0
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Book Description
Note: This pocket book is available in several languages: English, German, French, Dutch. This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the ‘lifecycle’ approach?
Author: itSMF - the IT Service Management Forum
Publisher: Van Haren Publishing
ISBN: 9077212582
Category : Business & Economics
Languages : en
Pages : 233
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Book Description
This introduction to IT Service Management is intended to serve as: a thorough and convenient introduction to the field of IT Service Management and the core books in the IT Infrastructure Library (ITIL); and a self-study guide that contains all the material needed to prepare for the Foundation Certificate examination in IT Service Management. It contains a wealth of practical knowledge collected by the editorial board that makes and raises questions, to encourage discussions and the comparison of the best practices found in the book with the reader's own experience.
Author: Van Haren Publishing
Publisher: Van Haren Publishing
ISBN: 9789087530518
Category : Business & Economics
Languages : en
Pages : 514
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Book Description
Thorough introduction to the field of IT Service Management and the V3 core books in the IT Infrastructure Library; a guide to specific processes relating to ITIL V3 and Service Management practices; and a guide to all major industry frameworks.
Author: Hilmi Ozan Özavcı
Publisher: BRILL
ISBN: 9004297367
Category : History
Languages : en
Pages : 279
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Book Description
In Intellectual Origins of the Republic, Ӧzavcı investigates the histories of liberalism and nationalism in the late Russian and Ottoman Empires and early Republican Turkey through the prism of the life, ideas and times of the revolutionary writer Ahmet Ağaoğlu.
