ITIL Foundation Exam Study Guide PDF Download
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Author: Liz Gallacher
Publisher: John Wiley & Sons
ISBN: 1119943647
Category : Computers
Languages : en
Pages : 420
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Book Description
Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITIL V3 service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.
Author: Liz Gallacher
Publisher: John Wiley & Sons
ISBN: 1119943647
Category : Computers
Languages : en
Pages : 420
Get Book Here
Book Description
Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITIL V3 service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.
Author:
Publisher:
ISBN: 9780615974422
Category :
Languages : en
Pages :
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Book Description
Author: Dama International
Publisher:
ISBN: 9781634622349
Category : Database management
Languages : en
Pages : 628
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Book Description
Defining a set of guiding principles for data management and describing how these principles can be applied within data management functional areas; Providing a functional framework for the implementation of enterprise data management practices; including widely adopted practices, methods and techniques, functions, roles, deliverables and metrics; Establishing a common vocabulary for data management concepts and serving as the basis for best practices for data management professionals. DAMA-DMBOK2 provides data management and IT professionals, executives, knowledge workers, educators, and researchers with a framework to manage their data and mature their information infrastructure, based on these principles: Data is an asset with unique properties; The value of data can be and should be expressed in economic terms; Managing data means managing the quality of data; It takes metadata to manage data; It takes planning to manage data; Data management is cross-functional and requires a range of skills and expertise; Data management requires an enterprise perspective; Data management must account for a range of perspectives; Data management is data lifecycle management; Different types of data have different lifecycle requirements; Managing data includes managing risks associated with data; Data management requirements must drive information technology decisions; Effective data management requires leadership commitment.
Author: Liz Gallacher
Publisher: Sybex
ISBN: 9781119556756
Category : Computers
Languages : en
Pages : 0
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Book Description
The new, fully-updated edition of the popular guide for the ITIL 4 Foundation Exam —everything needed for exam success! The Information Technology Infrastructure Library (ITIL) is a set of best practices for IT service and management. ITIL certification is gained through examination administered by AXELOS, the body established to develop, manage, and operate qualifications in best practice. Foundation certification—as well as subsequent Intermediate, Expert, and Master-level certification—is sought by employers throughout the IT industry. The ITIL 4 Foundation Exam Study Guide is the leading resource for anyone preparing for certification. Written by accredited ITIL trainers and Certified ITIL Experts, this up-to-date second edition is organized around the latest 2018 ITIL Foundation syllabus. Six sections offer complete and accurate coverage of IT service management and ITIL service strategy, design, transition, operation, and continual improvement. New coverage of DevOps, Agile, and Leanreflects the most current exam objectives. Self-assessment tests, exam essentials, review questions, chapter summaries, practice exams, and more enable readers to be fully prepared for exam day. Based on the authors' real-world experience teaching ITIL students, this guide: Covers 100% of the Foundation exam objectives in clear, concise language Explains every topic in full and provides effective review tools and resources Uses tables, flowcharts, illustrations, bulleted lists, and highlighted key learning points to strengthen reader comprehension and retention Includes access to an online test bank of valuable study tools, including practice exams, flashcards, and a glossary of key terms Designed specifically for readers who prefer self-study rather than expensive prep courses, ITIL 4 Foundation Exam Study Guide: 2018 Update is a must-have book for candidates preparing to take the exam as well as anyone interested in IT service management.
Author: Claire Agutter
Publisher: IT Governance Publishing
ISBN: 1849284180
Category : Business & Economics
Languages : en
Pages : 375
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Book Description
Gives ITIL Foundation candidates a comprehensive overview of the key elements, concepts and terminology used in the ITIL service lifecycle.
Author: James Ballentine
Publisher: IBM Redbooks
ISBN: 0738436925
Category : Computers
Languages : en
Pages : 354
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Book Description
Across numerous vertical industries, enterprises are challenged to improve processing efficiency as transactions flow from their business communities to their internal systems and vice versa, simplify management and expansion of the external communities, accommodate customer and supplier preferences, govern the flow of information, enforce policy and standards, and protect sensitive information. Throughout this process, external partners must be on-boarded and off-boarded, information must flow across multiple communications infrastructures, and data must be mapped and transformed for consumption across multiple applications. Some transactions require synchronous or real-time processing while others are of a more periodic nature. For some classes of customer or supplier, the enterprise might prefer a locally-managed, on-premise solution. For some types of communities (often small businesses), an as-a-Service solution might be the best option. Many large enterprises combine the on-premise and as-a-Service approach to serve different categories of business partners (customers or suppliers). This IBM® Redbooks® publication focuses on solutions for end-to-end integration in complex value chains and presents several end-to-end common integration scenarios with IBM Sterling and IBM WebSphere® portfolios. We believe that this publication will be a reference for IT Specialists and IT Architects implementing an integration solution architecture involving IBM Sterling and IBM WebSphere portfolios.
Author: Ahmed Azraq
Publisher: IBM Redbooks
ISBN: 0738457620
Category : Computers
Languages : en
Pages : 162
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Book Description
IBM® Cloud Private is an application platform for developing and managing containerized applications across hybrid cloud environments, on-premises and public clouds. It is an integrated environment for managing containers that includes the container orchestrator Kubernetes, a private image registry, a management console, and monitoring frameworks. This IBM Redbooks® publication covers tasks that are performed by IBM CloudTM Private application developers, such as deploying applications, application packaging with helm, application automation with DevOps, using Microclimate, and managing your service mesh with Istio. The authors team has many years of experience in implementing IBM Cloud Private and other cloud solutions in production environments. Throughout this book, we used the approach of providing you the recommended practices in those areas. As part of this project, we also developed several code examples, which can be downloaded from the Redbooks GitHub web page. If you are an IBM Cloud Private application developer, this book is for you. If you are an IBM Cloud Private systems administrator, you can see the IBM Redbooks publication IBM Private Cloud Systems Administrator's Guide, SG248440.
Author: Dama International
Publisher:
ISBN: 9781935504122
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
A glossary of over 2,000 terms which provides a common data management vocabulary for IT and Business professionals, and is a companion to the DAMA Data Management Body of Knowledge (DAMA-DMBOK). Topics include: Analytics & Data Mining Architecture Artificial Intelligence Business Analysis DAMA & Professional Development Databases & Database Design Database Administration Data Governance & Stewardship Data Management Data Modeling Data Movement & Integration Data Quality Management Data Security Management Data Warehousing & Business Intelligence Document, Record & Content Management Finance & Accounting Geospatial Data Knowledge Management Marketing & Customer Relationship Management Meta-Data Management Multi-dimensional & OLAP Normalization Object-Orientation Parallel Database Processing Planning Process Management Project Management Reference & Master Data Management Semantic Modeling Software Development Standards Organizations Structured Query Language (SQL) XML Development
Author: IEEE Computer Society
Publisher:
ISBN: 9780769551661
Category : Computer software
Languages : en
Pages : 348
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Book Description
In the Guide to the Software Engineering Body of Knowledge (SWEBOK(R) Guide), the IEEE Computer Society establishes a baseline for the body of knowledge for the field of software engineering, and the work supports the Society's responsibility to promote the advancement of both theory and practice in this field. It should be noted that the Guide does not purport to define the body of knowledge but rather to serve as a compendium and guide to the knowledge that has been developing and evolving over the past four decades. Now in Version 3.0, the Guide's 15 knowledge areas summarize generally accepted topics and list references for detailed information. The editors for Version 3.0 of the SWEBOK(R) Guide are Pierre Bourque (Ecole de technologie superieure (ETS), Universite du Quebec) and Richard E. (Dick) Fairley (Software and Systems Engineering Associates (S2EA)).
Author: The Stationery Office
Publisher: Stationery Office Books (TSO)
ISBN: 9780113316076
Category : IT-infrastruktur
Languages : en
Pages : 0
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Book Description
ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services. "ITIL Foundation" is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice. The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.
