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Author: George Henderson
Publisher: Charles C Thomas Publisher
ISBN: 0398091218
Category : Psychology
Languages : en
Pages : 367
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Book Description
This book is based on the authors' experiences as professors of human relations and community activists at the University of Oklahoma, which has the largest degree-granting human relations program in the United States. The specific objectives of this book are to prepare students to work for the provision of equal opportunities for minority groups and women, develop skills pertaining to leadership, communication, group and organizational behaviors by the analysis of behavioral science data, and to function responsibly in situations where conflict and tension call for coordination of interpersonal, intergroup and organization efforts. The programs discussed in this book were designed to provide participants with opportunities to gain self-insight, knowledge of moral and ethical codes of behaviors as well as group dynamics, communication skills, and cognitive tools used to diagnose problems and select the appropriate strategies for change. Unique features include: historical and current human relations problems and strategies; interdisciplinary approaches to the creation and development of human relations programs; an educational approach to the ways of supplementing and complementing relevant issues; emphasis on social justice and equity; and the similarities and differences among and between culturally different people. Several articles and essays that illustrate a few of the issues that concerned professional helpers may be involved in are included. Special attention is given to the consequences of unequal educational, economic, political, and social opportunities for some of our nation's citizens. This book will be a valuable tool for students who are enrolled in their first courses pertaining to professional helpers, teachers, licensed therapists, counselors, business managers, human service practitioners, and community organizers.
Author: George Henderson
Publisher: Charles C Thomas Publisher
ISBN: 0398091218
Category : Psychology
Languages : en
Pages : 367
Get Book Here
Book Description
This book is based on the authors' experiences as professors of human relations and community activists at the University of Oklahoma, which has the largest degree-granting human relations program in the United States. The specific objectives of this book are to prepare students to work for the provision of equal opportunities for minority groups and women, develop skills pertaining to leadership, communication, group and organizational behaviors by the analysis of behavioral science data, and to function responsibly in situations where conflict and tension call for coordination of interpersonal, intergroup and organization efforts. The programs discussed in this book were designed to provide participants with opportunities to gain self-insight, knowledge of moral and ethical codes of behaviors as well as group dynamics, communication skills, and cognitive tools used to diagnose problems and select the appropriate strategies for change. Unique features include: historical and current human relations problems and strategies; interdisciplinary approaches to the creation and development of human relations programs; an educational approach to the ways of supplementing and complementing relevant issues; emphasis on social justice and equity; and the similarities and differences among and between culturally different people. Several articles and essays that illustrate a few of the issues that concerned professional helpers may be involved in are included. Special attention is given to the consequences of unequal educational, economic, political, and social opportunities for some of our nation's citizens. This book will be a valuable tool for students who are enrolled in their first courses pertaining to professional helpers, teachers, licensed therapists, counselors, business managers, human service practitioners, and community organizers.
Author: New York University. Center for Human Relations Studies
Publisher:
ISBN:
Category :
Languages : en
Pages :
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Book Description
Author: Paul B. Paulus
Publisher: Prentice Hall
ISBN: 9780205163816
Category : Business & Economics
Languages : en
Pages : 536
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Book Description
This study presents an introduction to the field of human relations, examining every major aspect of the relationships between people in work settings, including diversity, quality and work teams. The updated text aims to provide the practical skills and insights students need, and includes action exercises and case studies to help them apply the theoretical concepts to real-life situations.
Author: Barry L. Reece
Publisher: South Western Educational Publishing
ISBN: 9780618502097
Category : Career development
Languages : en
Pages : 0
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Book Description
Table of Contents Chapter 1: Introduction to Human Relations The Nature, Purpose, and Importance of Human Relations Human Relations Defined Human Relations in the Age of Information The Importance of Human Relations The Challenge of Human Relations The Influence of Behavioral Sciences Human Relations and the "Total Person" The Need for a Supportive Environment The Forces Influencing Behavior at Work Organizational Culture Supervisory-Management Influence Work Group Influence Job Influence Personal Characteristics of the Worker Family Influence The Development of the Human Relations Movement The Impact of the Industrial Revolution Taylor's Scientific Management Mayo's Hawthorne Studies From the Great Depression to the New Millennium Major Themes in Human Relations Communication Self-Awareness Self-Acceptance Motivation Trust Self-Disclosure Conflict Resolution Human Relations: Benefits to You Case 1.1 Challenges in the New Economy Case 1.2 In Search of Work/Life Balance Chapter 2: Improving Interpersonal Communications Advanced Technology's Impact on Communication The Communication Process Impersonal Versus Interpersonal Communication Sender--Message--Receiver Communication Filters Semantics Language and Cultural Barriers Emotions Attitudes Role Expectations Gender-Specific Focus Nonverbal Messages Who Is Responsible for Effective Communication? How to Improve Personal Communication Send Clear Messages Develop Active Listening Skills Use Constructive Self-Disclosure Communicating Via Technology Voice Mail E-mail Self-Assessment Exercise Case 2.1 Cybersurveillance: Big Brother Is Watching! Case 2.2 Reading Nonverbal Cues Chapter 3: Building High Self-Esteem The Power of Self-Esteem Self-Esteem = Self-Efficacy + Self-Respect How Self-Esteem Develops Self-Esteem Influences Your Behavior Characteristics of People with Low Self-Esteem Characteristics of People with High Self-Esteem How to Build Self-Esteem Search for the Source of Low Self-Esteem Identify and Accept Your Limitations Take Responsibility for Your Decisions Develop Expertise in Some Area Seek the Support and Guidance of Mentors Set Goals Practice Visualization Use Positive Self-Talk Organizations Can Help Self-Assessment Exercise Case 3.1 "Popeye" Lives On Case 3.2 Find Your Yoda Chapter 4: Personal Values Influence Ethical Choices Character, Integrity, and Moral Development Character and Integrity How Personal Values Are Formed Identifying Your Core Values Influences That Shape Your Values Avoiding Values Drift Values Conflicts Internal Values Conflicts Values Conflicts with Others Personal Values and Ethical Choices How to Make the Right Ethical Choices Corporate Values and Ethical Choices Corporate Crime How to Prevent Corporate Crime Values and Ethics in International Business Self-Assessment Exercise Case 4.1 Character Counts as Much as Credentials Case 4.2 To Get to the Bottom of the Scandal, Go to the Top Chapter 5: Attitudes Can Shape Your Life Attitudes Can Be Learned Root Causes of Negative Attitudes The Powerful Influence of Attitudes The Age of Information Mandates Attitude Changes How Attitudes Are Formed Socialization Peer and Reference Groups Rewards and Punishment Role Model Identification Cultural Influences Attitudes Valued by Employers Self-Motivation Openness to Change Team Spirit Health Consciousness Appreciation of Coworker Diversity Honesty How to Change Attitudes Changing Your Own Attitude Helping Others Change Their Attitudes Organizations' Efforts Toward Improving Employees' Attitudes A Final Word Self-Assessment Exercise Case 5.1 Where Is My Stability? Case 5.2 Life Is Good at the Pike Place Fish Market Chapter 6: Developing a Professional Presence Professional Presence--An Introduction Professional Presence--A Definition The Importance of Making a Good First Impression Cultural Influence The Image You Project Surface Language Selecting Your Career Apparel Wardrobe Engineering The Business Casual Look Your Facial Expression Your Entrance and Carriage Your Voice Your Handshake Etiquette for a Changing World Incivility--The Ultimate Career Killer Professional Presence at the Job Interview Self-Assessment Exercise Case 6.1 The Importance of Class Case 6.2 Do You Want to Be Your Own Brand? Chapter 7: Valuing Work Force Diversity Work Force Diversity--A Definition Dimensions of Diversity Prejudiced Attitudes--An Introduction How Prejudicial Attitudes are Formed and Retained The Many Forms of Discrimination Gender Age Race Religion Disability Sexual Orientation Subtle Forms of Discrimination What Can You Do? The Issue of Valuing Diversity The Economics of Valuing Diversity Managing Diversity What Individuals Can Do What Organizations Can Do Affirmative Action: Yesterday and Today Self-Assessment Exercise Case 7.1 Quality Education Through Enhanced Diversity Case 7.2 Xenophobia: Fear of Foreigners Chapter 8: Resolving Conflict and Achieving Emotional Balance A New View of Conflict The Cost of Conflict Finding the Root Causes of Conflict Resolving Conflict Assertively How to Become More Assertive Learn to Negotiate Effectively Think Win/Win Beware of Defensive Behaviors Know That Negotiating Styles Vary Conflict Resolution Process Step One: Decide Whether You Have a Misunderstanding or a True Disagreement Step Two: Define the Problem and Collect the Facts Step Three: Clarify Perceptions Step Four: Generate Options for Mutual Gain Step Five: Implement Options with Integrity Achieving Emotional Balance Achieving Emotional Balance--A Daily Challenge Emotional Intelligence Emotional Expression The Emotional Factor at Work Factors That Influence Our Emotions Temperament Unconscious Influences Cultural Conditioning Coping with Your Anger and the Anger of Others Managing Your Anger Effective Ways to Express Your Anger How to Handle Other People's Anger Strategies for Achieving Emotional Control Identifying Your Emotional Patterns Fine-Tuning Your Emotional Style Self-Assessment Exercise Case 8.1 Helping Employees Who Behave Badly Case 8.2 Couples Combat Chapter 9: A Life Plan for Effective Human Relations Achieving Balance in a Chaotic World Toward a New Definition of Success The Need for New Models of Success Loss of Leisure Time Developing Your Own Life Plan Toward Right Livelihood Right Livelihood Is Based on Conscious Choice Right Livelihood Places Money in a Secondary Position Right Livelihood Recognizes that Work Is a Vehicle for Personal Growth Defining Your Relationship with Money Defining Your Nonfinancial Resources Developing a Healthy Lifestyle Guidelines for a Healthy Diet Improving Your Physical Fitness Planning for Changes in Your Life The Power of Habits The Goal-Setting Process The Choice Is Yours Self-Assessment Exercise Case 9.1 Friendships as a Source of Positive Energy.
Author: Valerie Martinez-Ebers
Publisher: Columbia University Press
ISBN: 0231549199
Category : Social Science
Languages : en
Pages : 172
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Book Description
During the 1950s, amid increased attention to the problems facing cities—such as racial disparities in housing, education, and economic conditions; tense community-police relations; and underrepresentation of minority groups—local governments developed an interest in “human relations.” In the wake of the shocking 1965 Watts uprising, a new authority was created: the Los Angeles City Human Relations Commission. Today, such commissions exist all over the United States, charged with addressing such tasks as fighting racial discrimination and improving fair housing access. Brian Calfano and Valerie Martinez-Ebers examine the history and current efforts of human relations commissions in promoting positive intergroup outcomes and enforcing antidiscrimination laws. Drawing on a wide range of theories and methods from political science, social psychology, and public administration, they assess policy approaches, successes, and failures in four cities. The book sheds light on the advantages and disadvantages of different commission types and considers the stresses and expectations placed on commission staff in carrying out difficult agendas in highly charged political contexts. Calfano and Martinez-Ebers suggest that the path to full inclusion is fraught with complications but that human rights commissions provide guidance as to how disparate groups can be brought together to forge a common purpose. The first book to examine these widely occurring yet understudied political bodies, Human Relations Commissions is relevant to a range of urban policy issues of interest to both academics and practitioners.
Author: Lowell H. Lamberton
Publisher: McGraw-Hill Humanities, Social Sciences & World Languages
ISBN:
Category : Business & Economics
Languages : en
Pages : 678
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Book Description
Human Relations: Strategies for Success covers both new and time-tested theories of human relations, and shows the relationship between human relations skills and career success in one-on-one situations, groups, and organizations. Self-esteem, self-awareness, attitude, motivation, and values are covered as the text explores the personal side of human relations and how it relates to management theory. Human Relations: Strategies for Success stresses the human relations skills and management principles essential to functioning successfully in a global business environment.
Author: David A. DeCenzo
Publisher:
ISBN: 9780135023297
Category : Business & Economics
Languages : en
Pages : 514
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Book Description
Introductory text on organizational and interpersonal skills in the workplace developed around personal assessment for improved individual performance.
Author: New York University. Center for Human Relations Studies
Publisher:
ISBN:
Category :
Languages : en
Pages :
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Book Description
Author: Lawrence J. Gitman
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 1455
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Book Description
Introduction to Business covers the scope and sequence of most introductory business courses. The book provides detailed explanations in the context of core themes such as customer satisfaction, ethics, entrepreneurship, global business, and managing change. Introduction to Business includes hundreds of current business examples from a range of industries and geographic locations, which feature a variety of individuals. The outcome is a balanced approach to the theory and application of business concepts, with attention to the knowledge and skills necessary for student success in this course and beyond. This is an adaptation of Introduction to Business by OpenStax. You can access the textbook as pdf for free at openstax.org. Minor editorial changes were made to ensure a better ebook reading experience. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution 4.0 International License.
Author: Steve Duck
Publisher: SAGE
ISBN: 1446229912
Category : Psychology
Languages : en
Pages : 363
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Book Description
The Fourth Edition of this highly successful textbook provides a unique and comprehensive introduction to the study and understanding of human relationships. Fresh insights from family studies, developmental psychology, occupational and organizational psychology also combine to bring new perspectives to this thorough survey of the field. Thoroughly updated, with new chapters on: relating difficulty; "small media" technology and relationships, and practical applications, the Fourth Edition offers a fully up-to-date and authoritative review of the field.
