FCC Record PDF Download
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Author: United States. Federal Communications Commission
Publisher:
ISBN:
Category : Telecommunication
Languages : en
Pages : 720
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Book Description
Author: United States. Federal Communications Commission
Publisher:
ISBN:
Category : Telecommunication
Languages : en
Pages : 720
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Book Description
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 1138
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Book Description
Author: Adam Toporek
Publisher: AMACOM
ISBN: 0814449069
Category : Business & Economics
Languages : en
Pages : 270
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Book Description
On the front lines of customer service, every day presents new and unexpected challenges—and even the most dedicated employees can be caught unprepared. They need confidence. They need training. They need help. Those who work on the front lines of customer service never know what new and unexpected challenges await them each day. But they do know one thing--they will be needed. But how can you prepare for the unexpected? How can customer service reps get the training and confidence required to tackle the unknown? In Be Your Customer’s Hero, internationally recognized customer service expert Adam Toporek provides the answers to preparing for the surprises awaiting the CSR. Through short, simple, actionable advice, in quick, easy-to-read chapters, this invaluable guide shows customer-facing CSRs how to: Achieve the mindset required for Hero-ClassTM service Understand the customer’s expectations--and exceed them Develop powerful communication skills Avoid the seven triggers guaranteed to set customers off Handle difficult and even irrational customers with ease Armed with the tools and techniques in Be Your Customer’s Hero, you will have all they need to transform themselves into the heroes their customers need.
Author:
Publisher:
ISBN:
Category : Delegated legislation
Languages : en
Pages : 1298
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Book Description
Author: United States. Federal Labor Relations Authority
Publisher:
ISBN:
Category : Collective labor agreements
Languages : en
Pages : 1334
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Book Description
Author: United States. Interstate Commerce Commission
Publisher:
ISBN:
Category : Bus lines
Languages : en
Pages : 900
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Book Description
Author: Canada. Parliament
Publisher:
ISBN:
Category : Canada
Languages : en
Pages : 1066
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Book Description
"Report of the Dominion fishery commission on the fisheries of the province of Ontario, 1893", issued as vol. 26, no. 7, supplement.
Author:
Publisher:
ISBN:
Category : Law reports, digests, etc
Languages : en
Pages : 1084
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Book Description
Author: Iowa. General Assembly
Publisher:
ISBN:
Category : Iowa
Languages : en
Pages : 1696
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Book Description
Contains the reports of state departments and officials for the preceding fiscal biennium.
Author: Michelle Prince
Publisher:
ISBN: 9781946629531
Category : Business & Economics
Languages : en
Pages : 130
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Book Description
In today's crowded marketplace, the very best way to stand out from the competition is to establish yourself as the go-to expert and premier leading authority in your field. And the fastest, most credible way of becoming an authority is by authoring your own book. In The Power of Authority, you will learn how to: l Grow your business by telling your story in a book l Leverage your book into multiple revenue streams l Use your book to automatically generate new leads l Gain free PR and media coverage as an author l Overcome price resistance with prospects with your book l Leverage author status to keep from being seen as just a commodity l Effortlessly attract new prospects for your products or services And dozens of other practical, real-world publishing tips, guaranteed to help take you from where you are, to where you want to be. Whether you're an entrepreneur, executive, speaker, coach, salesperson or service provider, you will learn powerful ways to grow your business by authoring your own book. Let bestselling author and publishing expert, Michelle Prince show you how.
