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Author:
Publisher: Emerald Group Publishing
ISBN: 1845448820
Category : Management
Languages : en
Pages : 115
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Book Description
The current literature on quality management is very much focused on the implementation of the latest fads and fashions, or various tools and techniques such as Quality Function Deployment, Benchmarking, Self-assessment and Six-Sigma. Based on research carried out in collaboration between the University of Manchester (UK) and Erasmus University Rotterdam (The Netherlands), we believe that many organisations have lost sight of the basic elements of quality management. Therefore, we decided to focus with a ebook on these basic elements of the quality management philosophy, which are: Customer foc.
Author:
Publisher: Emerald Group Publishing
ISBN: 1845448820
Category : Management
Languages : en
Pages : 115
Get Book Here
Book Description
The current literature on quality management is very much focused on the implementation of the latest fads and fashions, or various tools and techniques such as Quality Function Deployment, Benchmarking, Self-assessment and Six-Sigma. Based on research carried out in collaboration between the University of Manchester (UK) and Erasmus University Rotterdam (The Netherlands), we believe that many organisations have lost sight of the basic elements of quality management. Therefore, we decided to focus with a ebook on these basic elements of the quality management philosophy, which are: Customer foc.
Author:
Publisher:
ISBN:
Category : Management
Languages : en
Pages : 0
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Book Description
Author: John S. Oakland
Publisher: Routledge
ISBN: 0750657405
Category : Business & Economics
Languages : en
Pages : 489
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Book Description
This text provides a simple model for 'Total Quality Management' and comprehensive coverage of the concepts students need to understand. It is supported throughout with real-life case studies.
Author:
Publisher:
ISBN:
Category : Management
Languages : en
Pages : 67
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Book Description
Author: Marc Helmold
Publisher: Springer Nature
ISBN: 3031300890
Category : Business & Economics
Languages : en
Pages : 230
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Book Description
This book provides professionals and academics with a holistic and practical approach to virtual and innovative quality management (QM) throughout the business value chain. It describes how to manage the value change from the supply side combining all functions of the value chain and contains best practices in performance, particularly in the production, trading, service, and information industries. It explores such topics as integrated management systems (IMS), extended reality, artificial intelligence, and environmental social governance (ESG). Industry examples and case studies are used to reveal the diversity of opportunities for QM methodologies and principles. This book is an ideal guide for professionals and practitioners who wish to incorporate QM concepts to achieve a competitive advantage across all business functions.
Author: Al-Hakim, Latif
Publisher: IGI Global
ISBN: 1466647701
Category : Business & Economics
Languages : en
Pages : 640
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Book Description
Internet and social networks play a critical role in the evolution of processes and functional areas that allow businesses to reach a wider base of end-users and achieve competitive advantage in their respective markets. Quality Innovation: Knowledge, Theory, and Practices presents a compilation of recent theoretical frameworks, case studies, and empirical research findings in the area of quality innovation. It highlights the theories, strategies, and potential concerns for organizations engaged in change management designed to address stakeholders needs. This reference volume serves as a valuable resource for researchers, business professionals, and students in a variety of fields and disciplines.
Author: Tomas Backström
Publisher: Springer
ISBN: 3319559850
Category : Business & Economics
Languages : en
Pages : 180
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Book Description
This book examines current and emerging challenges in manufacturing related to the ideal of developing production processes with variability and agility on one level of the system, combined with structures ensuring stability and robustness on another level; close to what by other scholars has been discussed in terms of continuous innovation. However, this ideal has proven to be difficult to achieve in practice, and there is a need for enhanced and more sophisticated theoretical models dealing with the complexity surrounding organizational conditions to foster incremental as well as radical change in production systems, and, at the same time to ensure stability over time. As a theoretical frame of reference, a perspective on change where conflicting demands and conflicting activities, e.g., exploration and exploitation, are seen as intertwined and interdependent, is used throughout the book. The ideal from this perspective is to make use of such conflicting forces and to develop the change dynamics by keeping them in the same social system, not to structurally separate them in different departments or different initiatives. The main purpose of the book is to address an increased need for quality improvement through innovation and disruptive change in production. Traditional theories and managerial models of production systems are developed with a focus on stability and improvement. There is a need for enhanced models to reach an ability to develop new future production systems. The goal of the book is to provide nuances and new perspectives giving more realistic models of the production system to be able to increase the change potentiality of the organization and thus the long-term competiveness. Learning and organizational perspectives are in focus as enablers to increase the understanding of a production system as such. Long-term competitiveness through adaptability and the potential for radical improvement is of importance throughout the book. The use of dualities and the concept of ambidextrous organizations as a frame of understanding is the innovative strength for this area.
Author: Sony, Michael
Publisher: IGI Global
ISBN: 1522598316
Category : Education
Languages : en
Pages : 462
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Book Description
Although initially utilized in business and industrial environments, quality management systems can be adapted into higher education to assess and improve an institution’s standards. These strategies are now playing a vital role in educational areas such as teaching, learning, and institutional-level practices. However, quality management tools and models must be adapted to fit with the culture of higher education. Quality Management Implementation in Higher Education: Practices, Models, and Case Studies is a pivotal reference source that explores the challenges and solutions of designing quality management models in the current educational culture. Featuring research on topics such as Lean Six Sigma, distance education, and student supervision, this book is ideally designed for school board members, administrators, deans, policymakers, stakeholders, professors, graduate students, education professionals, and researchers seeking current research on the applications and success factors of quality management systems in various facets of higher education.
Author: Su Mi Dahlgaard-Park
Publisher: SAGE Publications
ISBN: 1483346358
Category : Business & Economics
Languages : en
Pages : 992
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Book Description
Society, globally, has entered into what might be called the “service economy.” Services now constitute the largest share of GDP in most countries and provide the major source of employment in both developed and developing countries. Services permeate all aspects of peoples’ lives and are becoming inseparable from most aspects of economic activity. “Quality management” has been a dominating managerial practice since World War II. With quality management initially associated with manufacturing industries, one might assume the relevance of quality management might decrease with the emergence of the service economy. To the contrary, the emergence of the service economy strengthened the importance of quality issues, which no longer are associated only with manufacturing industries but are increasingly applied in all service sectors, as well. Today, we talk not only about product or service quality but have even expanded the framework of quality to quality of life and quality of environment. Thus, quality and services have emerged in parallel as closely interrelated fields. The Encyclopedia of Quality and the Service Economy explores such relevant questions as: What are the characteristics, nature, and definitions of quality and services? How do we define quality of products, quality of services, or quality of life? How are services distinguished from goods? How do we measure various aspects of quality and services? How can products and service quality be managed most effectively and efficiently? What is the role of customers in creation of values? These questions and more are explored within the pages of this two-volume, A-to-Z reference work.
Author: Victor E. Sower
Publisher: John Wiley & Sons
ISBN: 0470509597
Category : Business & Economics
Languages : en
Pages : 418
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Book Description
Thoroughly tested and used by students and proven to help students taking the American Society for Quality’s Certified Quality Improvement Associate exam, Essentials of Quality is highly accessible, experiential, and unique in its coverage of current quality management topics, from creative and innovative improvements and approaches to today’s economic environment to ways of developing metrics for measuring and evaluating programs. With non-academic, reader-friendly writing, the text features many chapter exercise and cases that provide students with hands-on experience.
