Information Technology in the Service Society

Information Technology in the Service Society PDF Author: National Research Council
Publisher: National Academies Press
ISBN: 0309048761
Category : Computers
Languages : en
Pages : 286

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Book Description
Information technology has been touted as a boon for productivity, but measuring the benefits has been difficult. This volume examines what macroeconomic data do and do not show about the impact of information technology on service-sector productivity. This book assesses the ways in which different service firms have selected and implemented information technology, examining the impact of different management actions and styles on the perceived benefits of information technology in services.

Information Technology in the Service Society

Information Technology in the Service Society PDF Author: National Research Council
Publisher: National Academies Press
ISBN: 0309048761
Category : Computers
Languages : en
Pages : 286

Get Book Here

Book Description
Information technology has been touted as a boon for productivity, but measuring the benefits has been difficult. This volume examines what macroeconomic data do and do not show about the impact of information technology on service-sector productivity. This book assesses the ways in which different service firms have selected and implemented information technology, examining the impact of different management actions and styles on the perceived benefits of information technology in services.

How Information Technology Is Conquering the World

How Information Technology Is Conquering the World PDF Author: Kai A. Olsen
Publisher: Scarecrow Press
ISBN: 0810887215
Category : Computers
Languages : en
Pages : 655

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Book Description
Information Technology (IT) is conquering the world. It affects our jobs, our lives as private citizens, and society. Its impact is greater than other technologies, such as railways, personal cars, and the telephone. However, while most can understand the potential and constraints of these technologies, IT is often experienced as a “black box,” producing its effects without giving a clue as to how they are achieved. The aim of How Information Technology Is Conquering the World is to open this box and to offer a basic knowledge of the technology and how it works. We will then understand why IT can put toll both operators, metro train engineers, and stockbrokers out of a job, but at the same time have limited impact on bus drivers, nurses, and teachers. How Information Technology Is Conquering the World focuses on the interface between the technologies and the real world in order to explore not only where these technologies have their advantages but also where their limitations become apparent. The difficulty of introducing a new technology is emphasized with the practical goal of enabling readers to use technology to full advantage. This book is useful for those involved in, affected by, or interested in the technology; for students taking an introductory course in computing; and for managers and others who are interested in seeing how this rapidly evolving technology will affect their lives, jobs, and businesses now and in the future.

Social Information Technology: Connecting Society and Cultural Issues

Social Information Technology: Connecting Society and Cultural Issues PDF Author: Kidd, Terry T.
Publisher: IGI Global
ISBN: 1599047764
Category : Computers
Languages : en
Pages : 496

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Book Description
"This book provides a source for definitions, antecedents, and consequences of social informatics and the cultural aspect of technology. It addresses cultural/societal issues in social informatics technology and society, the Digital Divide, government and technology law, information security and privacy, cyber ethics, technology ethics, and the future of social informatics and technology"--Provided by publisher.

Technology and In/equality

Technology and In/equality PDF Author: Flis Henwood
Publisher: Routledge
ISBN: 1134582021
Category : Medical
Languages : en
Pages : 257

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Book Description
Technology and In/equality explores the diverse implications of the new information and communication technologies through case studies of their applications in three main areas - media, education and training, and work. Questions of access to and control over crucial resources such as information, knowledge, skills and income ae addressed drawing upon insights from science and technology studies, innovation theory, sociology and cultural studies. All of the chapters question the meanings of the terms 'technology' and 'inequality' and of the widespread association of technology with progress. Written with a non-specialist readership in mind, all complex theories and key concepts are carefully explained making the book easily accessible and relevant to a wide range of courses.

Information Technology Law

Information Technology Law PDF Author: Andrew Murray
Publisher: Oxford University Press
ISBN: 0198732465
Category : Computers
Languages : en
Pages : 693

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Book Description
Information Technology Law is the ideal companion for a course of study on IT law and the ways in which it is evolving in response to rapid technological and social change. The third edition of this ground-breaking textbook develops its unique examination of the legal processes and their relationship to the modern 'information society'. Charting the development of the rapid digitization of society and its impact on established legal principles, Murray examines the challenges faced with enthusiasm and clarity. Following a clearly-defined part structure, the text begins by defining the infomation society and discussing how it may be regulated, before moving on to explore issues of internet governance, privacy and surveillance, intellectual property and rights, and commerce within the digital sphere. Comprehensive and engaging, Information Technology Law takes an original and thought-provoking approach to examining this fast-moving area of law in context. Online Resource Centre The third edition is supported by a range of online resources, including: - An additional chapter on Virtual Environments - Audio podcasts suitable for revision - Updates to the law post-publication - A flashcard glossary of key terms and concepts - Outline answers to end of chapter questions - A link to the author's blog, The IT Lawyer - Web links

Society and Technology

Society and Technology PDF Author: Ewa Lechman
Publisher: Routledge
ISBN: 1000044262
Category : Business & Economics
Languages : en
Pages : 216

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Book Description
This book offers broad evidence on how new information and communication technologies (ICT) impact social development and contribute to social welfare. Its aim is to show how new technological solutions may contribute to society’s welfare by encouraging new ‘socially responsible’ initiatives and practices as the broad adoption of new technologies becomes an integral component of organizations, and of the overall economy. Society and Technology: Opportunities and Challenges is designed to provide deep insight into theoretical and empirical evidence on ICT as socially responsible technologies. More specifically, it puts special focus on examining the following: how channels of ICT impact on social progress, environmental sustainability and instability the role of ICT in creating social networks, with positive and negative consequences of networking how ICT encourages education, skills development, institutional development, etc. the ethical aspects of technological progress, and technology management for social corporate responsibility. The book is written primarily for scholars and academic professionals from a wide variety of disciplines that are addressing issues of economic development and growth, social development, and the role of technology progress in broadly defined socioeconomic progress. It is also an invaluable source of knowledge for graduate and postgraduate students, particularly within economic and social development, information and technology, worldwide studies, social policy or comparative economics.

Making IT Better

Making IT Better PDF Author: National Research Council
Publisher: National Academies Press
ISBN: 0309172012
Category : Computers
Languages : en
Pages : 269

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Book Description
The flood of information technology (I.T.) products and services entering the market place often obscures the need to nurture the research enterprise. But as I.T. becomes integrated into all aspects of society, the need for research is even greater. And the range of issues that need to be addressed is broader than ever. This new book highlights the fundamental importance of research to ensure that I.T. meets society's expanding needs. Against the background of dramatic change in the I.T. landscape, the committee examines four key questions: Is the scope of I.T. research broad enough-particularly in the arena of large-scale systems-to address government, business, and social applications? Are government and industrial sponsors providing sufficient funding for I.T. research? Is the research net big both big and diverse enough to capture sufficient financial and intellectual resources to advance the field? Are structures and mechanisms for funding and conducting research suited to the new sets of research challenges?

Information Technology in the Service Economy:

Information Technology in the Service Economy: PDF Author: Michael Barrett
Publisher: Springer
ISBN: 0387097686
Category : Science
Languages : en
Pages : 378

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Book Description
This book represents the compilation of papers presented at the IFIP Working Group 8. 2 conference entitled “Information Technology in the Service Economy: Challenges st and Possibilities for the 21 Century. ” The conference took place at Ryerson University, Toronto, Canada, on August 10 13, 2008. Par ticipation in the conference spanned the continents from Asia to Europe with paper submissions global in focus as well. Conference submissions included complete d research papers and research in progress reports. Papers submitted to the conference went through a double blind review process in which the program co chairs, an associate editor, and reviewers provided assessments and recommendations. The editor ial efforts of the associate editors and reviewers in this process were outstanding. To foster high quality research publications in this field of study, authors of accepted pape rs were then invited to revise and resubmit their work. Through this rigorous review and revision process, 12 completed research papers and 11 research in progress reports were accepted for presentation and publica tion. Paper workshop sessions were also esta blished to provide authors of emergent work an opportunity to receive feedback fromthe IF IP 8. 2 community. Abstracts of these new projects are included in this volume. Four panels were presented at the conference to provide discussion forums for the varied aspect s of IT, service, and globalization. Panel abstracts are also included here.

Business, Information Technology and Society

Business, Information Technology and Society PDF Author: Stephen D. Tansey
Publisher: Routledge
ISBN: 1134652089
Category : Computers
Languages : en
Pages : 276

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Book Description
This comprehensive volume introduces the nature and the impact of the new information and communication technologies on business and society. Emphasizing the global impact, it draws upon examples from the USA, Europe, and Japan as well as the newly industrialized countries of the Pacific Rim. Applying a systems thinking approach, author Stephen D. Tansey covers: the environment of computing the IT industry, government and the information economy - and the recent development of e-government initiatives the need to regulate computing the role of IT in the workplace: its effect on organizations and jobs the impact of IT on society at large. Written for students studying business or IT, this book is an invaluable resource offering topical insights into the ways in which information technology is shaping our work and our lives. Without assuming any prior knowledge of either business or IT, this key text provides a unique, essential guide.

Technology and Society

Technology and Society PDF Author: Deborah G. Johnson
Publisher: MIT Press
ISBN: 0262303388
Category : Technology & Engineering
Languages : en
Pages : 853

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Book Description
An anthology of writings by thinkers ranging from Freeman Dyson to Bruno Latour that focuses on the interconnections of technology, society, and values and how these may affect the future. Technological change does not happen in a vacuum; decisions about which technologies to develop, fund, market, and use engage ideas about values as well as calculations of costs and benefits. This anthology focuses on the interconnections of technology, society, and values. It offers writings by authorities as varied as Freeman Dyson, Laurence Lessig, Bruno Latour, and Judy Wajcman that will introduce readers to recent thinking about technology and provide them with conceptual tools, a theoretical framework, and knowledge to help understand how technology shapes society and how society shapes technology. It offers readers a new perspective on such current issues as globalization, the balance between security and privacy, environmental justice, and poverty in the developing world. The careful ordering of the selections and the editors' introductions give Technology and Society a coherence and flow that is unusual in anthologies. The book is suitable for use in undergraduate courses in STS and other disciplines. The selections begin with predictions of the future that range from forecasts of technological utopia to cautionary tales. These are followed by writings that explore the complexity of sociotechnical systems, presenting a picture of how technology and society work in step, shaping and being shaped by one another. Finally, the book goes back to considerations of the future, discussing twenty-first-century challenges that include nanotechnology, the role of citizens in technological decisions, and the technologies of human enhancement.