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Author: Georgy Isayev
Publisher: Animedia Company
ISBN: 8074993469
Category : Computers
Languages : en
Pages : 290
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Book Description
The monograph examines a number of issues related to the information system quality management paradigm. The information systems are applied to organizational and management domains. The book covers the fundamentals of information system quality management, and their quality improvement. The creation of models, algorithms, methods, and tools for improving the information system quality in terms of system development, operation, and evolution is also considered. A comprehensive information system quality management system is proposed as a quality improvement tool, and as a new category of information and control systems. Goals, objectives, functions, structure, development and functioning of such systems are presented. The book is intended for information system developers, experts, researchers, doctorate students who deal with the information system quality assurance, and for university students majoring in Applied Computer Science, Computer Science for Business, Information Technology, Automated Systems, Information Management, and similar subjects.
Author: Georgy Isayev
Publisher: Animedia Company
ISBN: 8074993469
Category : Computers
Languages : en
Pages : 290
Get Book Here
Book Description
The monograph examines a number of issues related to the information system quality management paradigm. The information systems are applied to organizational and management domains. The book covers the fundamentals of information system quality management, and their quality improvement. The creation of models, algorithms, methods, and tools for improving the information system quality in terms of system development, operation, and evolution is also considered. A comprehensive information system quality management system is proposed as a quality improvement tool, and as a new category of information and control systems. Goals, objectives, functions, structure, development and functioning of such systems are presented. The book is intended for information system developers, experts, researchers, doctorate students who deal with the information system quality assurance, and for university students majoring in Applied Computer Science, Computer Science for Business, Information Technology, Automated Systems, Information Management, and similar subjects.
Author: Latif Al-Hakim
Publisher: IGI Global
ISBN: 1599040247
Category : Business & Economics
Languages : en
Pages : 326
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Book Description
Technologies such as the Internet and mobile commerce bring with them ubiquitous connectivity, real-time access, and overwhelming volumes of data and information. The growth of data warehouses and communication and information technologies has increased the need for high information quality management in organizations. Information Quality Management: Theory and Applications provides solutions to information quality problems becoming increasingly prevalent.Information Quality Management: Theory and Applications provides insights and support for professionals and researchers working in the field of information and knowledge management, information quality, practitioners and managers of manufacturing, and service industries concerned with the management of information.
Author: Yogesh K. Dwivedi
Publisher: Springer Science & Business Media
ISBN: 1441961089
Category : Business & Economics
Languages : en
Pages : 515
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Book Description
The overall mission of this book is to provide a comprehensive understanding and coverage of the various theories and models used in IS research. Specifically, it aims to focus on the following key objectives: To describe the various theories and models applicable to studying IS/IT management issues. To outline and describe, for each of the various theories and models, independent and dependent constructs, reference discipline/originating area, originating author(s), seminal articles, level of analysis (i.e. firm, individual, industry) and links with other theories. To provide a critical review/meta-analysis of IS/IT management articles that have used a particular theory/model. To discuss how a theory can be used to better understand how information systems can be effectively deployed in today’s digital world. This book contributes to our understanding of a number of theories and models. The theoretical contribution of this book is that it analyzes and synthesizes the relevant literature in order to enhance knowledge of IS theories and models from various perspectives. To cater to the information needs of a diverse spectrum of readers, this book is structured into two volumes, with each volume further broken down into two sections. The first section of Volume 1 presents detailed descriptions of a set of theories centered around the IS lifecycle, including the Success Model, Technology Acceptance Model, User Resistance Theories, and four others. The second section of Volume 1 contains strategic and economic theories, including a Resource-Based View, Theory of Slack Resources, Portfolio Theory, Discrepancy Theory Models, and eleven others. The first section of Volume 2 concerns socio-psychological theories. These include Personal Construct Theory, Psychological Ownership, Transactive Memory, Language-Action Approach, and nine others. The second section of Volume 2 deals with methodological theories, including Critical Realism, Grounded Theory, Narrative Inquiry, Work System Method, and four others. Together, these theories provide a rich tapestry of knowledge around the use of theory in IS research. Since most of these theories are from contributing disciplines, they provide a window into the world of external thought leadership.
Author: John C. Wood
Publisher: Taylor & Francis US
ISBN: 9780415323888
Category : Business & Economics
Languages : en
Pages : 528
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Book Description
Author: Peter D. Mauch
Publisher: CRC Press
ISBN: 1439813817
Category : Business & Economics
Languages : en
Pages : 174
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Book Description
In the past, when goods and services were simpler, measurement of quality was self-evident. As business became more complicated, so too did the implementation of quality management and our ability to measure it. Ultimately, the practice of quality strayed from being a business practice to become much more of an engineering discipline producing plen
Author: Scott Erikson
Publisher: Academic Conferences and publishing limited
ISBN: 191121814X
Category : Business & Economics
Languages : en
Pages : 385
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Book Description
Proceedings of the 13th International Conference on Intellectual Capital Knowledge Management & Organisational Learning held at Ithaca College, NY, USA on 16-17 Septemeber 2016
Author: Bonnie Kaplan
Publisher: Springer
ISBN: 1402080956
Category : Business & Economics
Languages : en
Pages : 745
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Book Description
Information Systems Research: Relevant Theory and Informed Practice comprises the edited proceedings of the WG8.2 conference, "Relevant Theory and Informed Practice: Looking Forward from a 20-Year Perspective on IS Research," which was sponsored by IFIP and held in Manchester, England, in July 2004. The conference attracted a record number of high-quality manuscripts, all of which were subjected to a rigorous reviewing process in which four to eight track chairs, associate editors, and reviewers thoughtfully scrutinized papers by the highly regarded as well as the newcomers. No person or idea was considered sacrosanct and no paper made it through this process unscathed. All authors were asked to revise the accepted papers, some more than once; thus, good papers got better. With only 29 percent of the papers accepted, these proceedings are significantly more selective than is typical of many conference proceedings. This volume is organized in 7 sections, with 33 full research papers providing panoramic views and reflections on the Information Systems (IS) discipline followed by papers featuring critical interpretive studies, action research, theoretical perspectives on IS research, and the methods and politics of IS development. Also included are 6 panel descriptions and a new category of "bright idea" position papers, 11 in all, wherein main points are summarized in a pithy and provocative fashion.
Author: Yogesh K. Dwivedi
Publisher: Springer Science & Business Media
ISBN: 1441997075
Category : Business & Economics
Languages : en
Pages : 461
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Book Description
The overall mission of this book is to provide a comprehensive understanding and coverage of the various theories and models used in IS research. Specifically, it aims to focus on the following key objectives: To describe the various theories and models applicable to studying IS/IT management issues. To outline and describe, for each of the various theories and models, independent and dependent constructs, reference discipline/originating area, originating author(s), seminal articles, level of analysis (i.e. firm, individual, industry) and links with other theories. To provide a critical review/meta-analysis of IS/IT management articles that have used a particular theory/model. To discuss how a theory can be used to better understand how information systems can be effectively deployed in today’s digital world. This book contributes to our understanding of a number of theories and models. The theoretical contribution of this book is that it analyzes and synthesizes the relevant literature in order to enhance knowledge of IS theories and models from various perspectives. To cater to the information needs of a diverse spectrum of readers, this book is structured into two volumes, with each volume further broken down into two sections. The first section of Volume 1 presents detailed descriptions of a set of theories centered around the IS lifecycle, including the Success Model, Technology Acceptance Model, User Resistance Theories, and four others. The second section of Volume 1 contains strategic and economic theories, including a Resource-Based View, Theory of Slack Resources, Portfolio Theory, Discrepancy Theory Models, and eleven others. The first section of Volume 2 concerns socio-psychological theories. These include Personal Construct Theory, Psychological Ownership, Transactive Memory, Language-Action Approach, and nine others. The second section of Volume 2 deals with methodological theories, including Critical Realism, Grounded Theory, Narrative Inquiry, Work System Method, and four others. Together, these theories provide a rich tapestry of knowledge around the use of theory in IS research. Since most of these theories are from contributing disciplines, they provide a window into the world of external thought leadership.
Author: Alka Jarvis
Publisher: Quality Press
ISBN: 0873899350
Category : Business & Economics
Languages : en
Pages : 245
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Book Description
We are in what many call The Age of the Customer. Customers are empowered more than ever before and demand a high level of customer attention and service. Their increasing expectations and demands worldwide have forced organizations to transform themselves and prepare for the customer experience (CX) battlefield. This landmark book addresses: What customer experience really means Why it matters Whether it has any substantial business impact What your organization can do to deliver and sustain your CX efforts, and How we got to this particular point in CX history This book is the result of exhaustive research conducted to incorporate various components that affect customer experience. Based on the research results, the authors make a case for seeing CX and associated transformations as the next natural evolution of the quality management system (QMS) already in place in most companies. Using an existing QMS as the foundation for CX not only creates a more sustainable platform, but it allows for a faster and more cost effective way to enable an organization to attain world-class CX.
Author: Irwan Trinugroho
Publisher: CRC Press
ISBN: 0429781830
Category : Business & Economics
Languages : en
Pages : 713
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Book Description
Business Innovation driven by the advancement of technology has dramatically changed the business landscape over recent years, not only in advanced countries but also in emerging markets. It is expected that business innovation could help achieve economic inclusion, which has been a global initiative over the last decade, creating opportunities for all people to benefit from the economic development. These proceedings provide an outlet for discussing the importance of business innovation, especially in emerging countries in helping to reach inclusive economies. The papers cover the subject areas management, accounting, finance, economics and social sciences.
