Incident Management for Operations

Incident Management for Operations PDF Author: Rob Schnepp
Publisher: "O'Reilly Media, Inc."
ISBN: 1491917792
Category : Computers
Languages : en
Pages : 136

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Book Description
Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain. This book provides use cases of some of the largest (and smallest) IT operations teams in the world. There is a better way to respond. You just found it. Assess your IT incident response with the PROCESS programmatic evaluation tool Get an overview of the IMS all-hazard, all-risk framework Understand the responsibilities of the Incident Commander Form a unified command structure for events that affect multiple business units Systematically evaluate what broke and how the incident team responded

Incident Management for Operations

Incident Management for Operations PDF Author: Rob Schnepp
Publisher: "O'Reilly Media, Inc."
ISBN: 1491917792
Category : Computers
Languages : en
Pages : 136

Get Book Here

Book Description
Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain. This book provides use cases of some of the largest (and smallest) IT operations teams in the world. There is a better way to respond. You just found it. Assess your IT incident response with the PROCESS programmatic evaluation tool Get an overview of the IMS all-hazard, all-risk framework Understand the responsibilities of the Incident Commander Form a unified command structure for events that affect multiple business units Systematically evaluate what broke and how the incident team responded

Emergency Medical Services

Emergency Medical Services PDF Author: Jane H. Brice
Publisher: John Wiley & Sons
ISBN: 111975626X
Category : Medical
Languages : en
Pages : 1184

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Book Description
The two-volume Emergency Medical Services: Clinical Practice and Systems Oversight delivers a thorough foundation upon which to succeed as an EMS medical director and prepare for the NAEMSP National EMS Medical Directors Course and Practicum. Focusing on EMS in the 'real world', the book offers specific management tools that will be useful in the reader's own local EMS system and provides contextual understanding of how EMS functions within the broader emergency care system at a state, local, and national level. The two volumes offer the core knowledge trainees will need to successfully complete their training and begin their career as EMS physicians, regardless of the EMS systems in use in their areas. A companion website rounds out the book's offerings with audio and video clips of EMS best practice in action. Readers will also benefit from the inclusion of: A thorough introduction to the history of EMS An exploration of EMS airway management, including procedures and challenges, as well as how to manage ventilation, oxygenation, and breathing in patients, including cases of respiratory distress Practical discussions of medical problems, including the challenges posed by the undifferentiated patient, altered mental status, cardiac arrest and dysrhythmias, seizures, stroke, and allergic reactions An examination of EMS systems, structure, and leadership

The Site Reliability Workbook

The Site Reliability Workbook PDF Author: Betsy Beyer
Publisher: "O'Reilly Media, Inc."
ISBN: 1492029459
Category : Computers
Languages : en
Pages : 505

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Book Description
In 2016, Googleâ??s Site Reliability Engineering book ignited an industry discussion on what it means to run production services todayâ??and why reliability considerations are fundamental to service design. Now, Google engineers who worked on that bestseller introduce The Site Reliability Workbook, a hands-on companion that uses concrete examples to show you how to put SRE principles and practices to work in your environment. This new workbook not only combines practical examples from Googleâ??s experiences, but also provides case studies from Googleâ??s Cloud Platform customers who underwent this journey. Evernote, The Home Depot, The New York Times, and other companies outline hard-won experiences of what worked for them and what didnâ??t. Dive into this workbook and learn how to flesh out your own SRE practice, no matter what size your company is. Youâ??ll learn: How to run reliable services in environments you donâ??t completely controlâ??like cloud Practical applications of how to create, monitor, and run your services via Service Level Objectives How to convert existing ops teams to SREâ??including how to dig out of operational overload Methods for starting SRE from either greenfield or brownfield

Fema National Incident Management System Third Edition October 2017

Fema National Incident Management System Third Edition October 2017 PDF Author: United States Government Fema
Publisher: Independently Published
ISBN: 9781090789716
Category : Technology & Engineering
Languages : en
Pages : 134

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Book Description
This manual, the Federal Emergency Management Agency FEMA National Incident Management System Third Edition October 2017, provides a common, nationwide approach to enable the whole community to work together to manage all threats and hazards. NIMS applies to all incidents, regardless of cause, size, location, or complexity. Communities across the Nation experience a diverse set of threats, hazards, and events. The size, frequency, complexity, and scope of these incidents1 vary, but all involve a range of personnel and organizations to coordinate efforts to save lives, stabilize the incident, and protect property and the environment. Every day, jurisdictions and organizations work together to share resources, integrate tactics, and act collaboratively. Whether these organizations are nearby or are supporting each other from across the country, their success depends on a common, interoperable approach to sharing resources, coordinating and managing incidents, and communicating information. The National Incident Management System (NIMS) defines this comprehensive approach. NIMS guides all levels of government, nongovernmental organizations (NGO), and the private sector to work together to prevent, protect against, mitigate, respond to, and recover from incidents. NIMS provides stakeholders across the whole community2 with the shared vocabulary, systems, and processes to successfully deliver the capabilities described in the National Preparedness System.3 NIMS defines operational systems, including the Incident Command System (ICS), Emergency Operations Center (EOC) structures, and Multiagency Coordination Groups (MAC Groups) that guide how personnel work together during incidents. NIMS applies to all incidents, from traffic accidents to major disasters. The jurisdictions and organizations involved in managing incidents vary in their authorities, management structures, communication capabilities and protocols, and many other factors. NIMS provides a common framework to integrate these diverse capabilities and achieve common goals. The guidance contained in this document incorporates solutions developed over decades of experience by incident personnel across the Nation.

Federal Emergency Management Agency Incident Management Handbook

Federal Emergency Management Agency Incident Management Handbook PDF Author: Federal Emergency Management Agency (U.S.)
Publisher: Federal Emergency Management Agency
ISBN: 9780160944161
Category : Business & Economics
Languages : en
Pages : 366

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Book Description
The Federal Emergency Management Agency (FEMA) is responsible for coordinating the delivery of federal support to state, local, tribal, and territorial governments under Presidential emergency or major disaster declarations or to other federal agencies under the concept of federal-to-federal support. It is important to recognize that FEMA does not assume responsibility for local incident command activities but, instead, provides a structure for the command, control, and coordination of federal resources to states, local incident commands, and other end users. The FEMA Incident Management Handbook (IMH) is a tool to assist FEMA emergency management personnel in conducting their assigned missions in the field. The IMH provides information on FEMA's incident-level operating concepts, organizational structures, functions, position descriptions, and key assets and teams. The IMH is intended for use by FEMA personnel deployed at the incident level. However, the IMH also provides whole community stakeholders operating in a FEMA facility information about key incident-level FEMA functions. The concepts in the IMH are applicable to FEMA operations during Stafford Act-based Presidential declarations and non-Stafford Act incidents involving federal-to-federal support. Check out our Emergency Management & First Responders collection here: https: //bookstore.gpo.gov/catalog/emergency-management-first-responders Other products produced by FEMA here: https: //bookstore.gpo.gov/agency/federal-emergency-management-agency-fema

Crisis Standards of Care

Crisis Standards of Care PDF Author: Institute of Medicine
Publisher: National Academies Press
ISBN: 0309285526
Category : Medical
Languages : en
Pages : 217

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Book Description
Disasters and public health emergencies can stress health care systems to the breaking point and disrupt delivery of vital medical services. During such crises, hospitals and long-term care facilities may be without power; trained staff, ambulances, medical supplies and beds could be in short supply; and alternate care facilities may need to be used. Planning for these situations is necessary to provide the best possible health care during a crisis and, if needed, equitably allocate scarce resources. Crisis Standards of Care: A Toolkit for Indicators and Triggers examines indicators and triggers that guide the implementation of crisis standards of care and provides a discussion toolkit to help stakeholders establish indicators and triggers for their own communities. Together, indicators and triggers help guide operational decision making about providing care during public health and medical emergencies and disasters. Indicators and triggers represent the information and actions taken at specific thresholds that guide incident recognition, response, and recovery. This report discusses indicators and triggers for both a slow onset scenario, such as pandemic influenza, and a no-notice scenario, such as an earthquake. Crisis Standards of Care features discussion toolkits customized to help various stakeholders develop indicators and triggers for their own organizations, agencies, and jurisdictions. The toolkit contains scenarios, key questions, and examples of indicators, triggers, and tactics to help promote discussion. In addition to common elements designed to facilitate integrated planning, the toolkit contains chapters specifically customized for emergency management, public health, emergency medical services, hospital and acute care, and out-of-hospital care.

Informed's NIMS Incident Command System Field Guide

Informed's NIMS Incident Command System Field Guide PDF Author: Informed,
Publisher: Jones & Bartlett Learning
ISBN: 1284124290
Category : Medical
Languages : en
Pages : 144

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Book Description
Whether you're at the local, state or federal level or in private industry, the NIMS Incident Command System Field Guide puts NIMS compliance information at your fingertips. This reference clearly and concisely outlines what you need to know about NIMS objectives, making it an ideal tool for NIMS and incident command training, during training and functional exercises and, most importantly, in the field where you need it most. Combine this guide with your training and feel confident that your NIMS compliance requirements are met.

Beyond Initial Response

Beyond Initial Response PDF Author: Tim Deal
Publisher:
ISBN: 9781438988610
Category : Education
Languages : en
Pages : 432

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Book Description
Beyond Initial Response - First Edition was written to fill a significant gap in ICS training. Responders have to be ready to carry out their ICS position-specific responsibilities and to be effective they have to know how to operate as part of an ICS organization. This book provides readers the confidence, knowledge and assurance that are required to successfully play as part of an incident management team. Beyond Initial Response - Second Edition builds upon the original version that was put through its paces by the greatest critics - first responders and students of emergency management. In the second edition you will find three new chapters: The Area Command chapter, written from the perspective of an Area Commander, a chapter on multi-agency coordination that provides an overview of how multi-agency coordination works from various viewpoints, and the third new chapter titled Emerging Communications, which introduces the topic of New Media and its potential challenges and benefits to incident management teams. In addition to the new chapters, the section of the book that covers the Safety Officer has been significantly expanded, concentrating on hazard analysis. You will also find some new ''tools'' in the appendixes of the book. These include: Managing Risk, Best Briefing Practices, Sample Instructions to the Field Observer, Delegation of Authority

Disaster Policy and Politics

Disaster Policy and Politics PDF Author: Richard Sylves
Publisher: CQ Press
ISBN: 1483324133
Category : Political Science
Languages : en
Pages : 659

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Book Description
In the Second Edition of Disaster Policy and Politics, author Richard Sylves covers the hottest and most controversial issues in the fields of disaster management and homeland security. The work provides a careful and balanced analysis of U.S. disaster politics and policy, paying special attention to the role of key actors—decision makers at the federal, state, and local levels. The book’s comprehensive “all-hazards” approach introduces readers to important public policy, organizational management, and leadership issues whether they aspire to be emergency managers or not. Crafted to be more instructor- and student-friendly, the 10-chapter volume includes boxed mini–case studies depicting disasters large and small. Among its aims are to provide illuminating examples, context, and humanitarian relevance.

Special Topics in Policing

Special Topics in Policing PDF Author: James F. Albrecht
Publisher: Springer Nature
ISBN: 3031679431
Category :
Languages : en
Pages : 240

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Book Description