Employee Experience

Employee Experience PDF Author: Ben Whitter
Publisher: Kogan Page Publishers
ISBN: 0749491787
Category : Business & Economics
Languages : en
Pages : 209

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Book Description
For organizations to maintain their competitive advantage, their people need to be performing to the best of their abilities. But in a world of increasing stress and pressure, rapid technological change and digital overload, supporting and developing employees has never been more difficult. Employee Experience is a practical guide to achieving this. To develop top-performing employees, HR professionals need to move beyond ad hoc engagement initiatives and instead to design and embed employee experience throughout an organization's processes and culture - from the moment an employee sees a job advert to the moment they leave the company. Employee Experience is full of tools, tips and advice to help HR professionals and business leaders motivate, support and develop their staff to achieve exceptional individual and organizational performance. It includes guidance on how to build experience capabilities in an HR team and on communicating, sustaining and evolving the employee experience, as well as on using networks, nudges and technology. Containing a foreword by Global Industry Analyst Josh Bersin and case studies from companies including Airbnb, Starbucks and Sky, the book shows how focusing on the employee experience improves performance, productivity and profits and how organizations of any size can achieve this success.

Employee Experience

Employee Experience PDF Author: Ben Whitter
Publisher: Kogan Page Publishers
ISBN: 0749491787
Category : Business & Economics
Languages : en
Pages : 209

Get Book Here

Book Description
For organizations to maintain their competitive advantage, their people need to be performing to the best of their abilities. But in a world of increasing stress and pressure, rapid technological change and digital overload, supporting and developing employees has never been more difficult. Employee Experience is a practical guide to achieving this. To develop top-performing employees, HR professionals need to move beyond ad hoc engagement initiatives and instead to design and embed employee experience throughout an organization's processes and culture - from the moment an employee sees a job advert to the moment they leave the company. Employee Experience is full of tools, tips and advice to help HR professionals and business leaders motivate, support and develop their staff to achieve exceptional individual and organizational performance. It includes guidance on how to build experience capabilities in an HR team and on communicating, sustaining and evolving the employee experience, as well as on using networks, nudges and technology. Containing a foreword by Global Industry Analyst Josh Bersin and case studies from companies including Airbnb, Starbucks and Sky, the book shows how focusing on the employee experience improves performance, productivity and profits and how organizations of any size can achieve this success.

Hybrid Work

Hybrid Work PDF Author: Isabel De Clercq
Publisher: Die Keure Publishing
ISBN: 9048642671
Category : Business & Economics
Languages : en
Pages : 63

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Book Description
Give yourself every chance of success! "This booklet is a message of hope. Hope that Covid-19 also brought beauty." Isabel De Clercq's manifesto about hybrid work will soon be published in English, after the very appreciated edition in Dutch. Are you looking forward to get yours first? Register now and you'll receive your copy as soon as available. A little treasure for keeps. Beautifully styled and playfully cunning. A headstrong conviction brought to you with grace and glee.Author Isabel De Clercq talks to you about Hybrid Work. She speaks out the hope within her. Hope for a better future. The future of the knowledge worker.Not only does she take you into her own dreams, but also crystallises the future with seven careful suggestions. Let yourself be carried away with Isabel’s magnetising prose, sharp pen and refreshing insights.Isabel hopes you do not read this book in one sitting. Read a suggestion. Close the book. Let the words reverberate. A much needed reflexion on how to bring your effectiveness, creativity, and well-being at work to the next level! ABOUT THE AUTHOR Isabel De Clercq (1968) was born and raised in a town in East Flanders and now lives in Antwerp. As a child, every Saturday she would pay a visit to the local library, where she fell in love with language. Isabel is the author of the management book Social Technologies in Business and the short story compilation Gekruld. In your hands lies her third book. Isabel is a lover of Hybrid Work because it brings all her favourite topics together. Lifelong learning through asynchronous knowledge sharing, productivity through focus and technology, digital language and enganced self-consciousness. It's all there.

The Future of the Office

The Future of the Office PDF Author: Peter Cappelli
Publisher: Wharton School Press
ISBN: 1613631367
Category : Business & Economics
Languages : en
Pages : 109

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Book Description
A GLOBE & MAIL BEST BUSINESS BOOK OF 2021 The COVID-19 pandemic forced an unprecedented experiment that reshaped white-collar work and turned remote work into a kind of "new normal." Now comes the hard part. Many employees want to continue that normal and keep working remotely, and most at least want the ability to work occasionally from home. But for employers, the benefits of employees working from home or hybrid approaches are not so obvious. What should both groups do? In a prescient new book, The Future of the Office: Work from Home, Remote Work, and the Hard Choices We All Face, Wharton professor Peter Cappelli lays out the facts in an effort to provide both employees and employers with a vision of their futures. Cappelli unveils the surprising tradeoffs both may have to accept to get what they want. Cappelli illustrates the challenges we face by in drawing lessons from the pandemic and deciding what to do moving forward. Do we allow some workers to be permanently remote? Do we let others choose when to work from home? Do we get rid of their offices? What else has to change, depending on the approach we choose? His research reveals there is no consensus among business leaders. Even the most high-profile and forward-thinking companies are taking divergent approaches: --Facebook, Twitter, and other tech companies say many employees can work remotely on a permanent basis. --Goldman Sachs, JP Morgan, and others say it is important for everyone to come back to the office. --Ford is redoing its office space so that most employees can work from home at least part of the time, and --GM is planning to let local managers work out arrangements on an ad-hoc basis. As Cappelli examines, earlier research on other types of remote work, including telecommuting offers some guidance as to what to expect when some people will be in the office and others work at home, and also what happened when employers tried to take back offices. Neither worked as expected. In a call to action for both employers and employees, Cappelli explores how we should think about the choices going forward as well as who wins and who loses. As he implores, we have to choose soon.

HR for Hybrid Working

HR for Hybrid Working PDF Author: Gary Cookson
Publisher: Kogan Page Publishers
ISBN: 1398605735
Category : Business & Economics
Languages : en
Pages : 313

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Book Description
Many employees are looking for a mix of remote and office working. How can HR professionals adapt policies and practices to ensure hybrid working is effective for the workforce and the business? HR for Hybrid Working covers everything that people professionals need to succeed in a hybrid working model and manage the transition to this new way of working. It shows why and how contractual documents, policies, pay and reward terms need to change, how to manage changing employee expectations and how to assess and communicate to staff what work can be done partially remotely and manage the impact on company culture. There is also insight on how to adapt learning and development (L&D) and wellbeing activities to ensure they support employee development. Alongside expert guidance on how to assess what technology solutions are right for the business, HR for Hybrid Working explains how to manage inductions and exits from the organization when the location of employees is changeable. Packed full of advice, examples and case studies, this book also provides a dedicated section on the new skills needed by HR professionals as organizational roles, structures and processes change in a hybrid working model.

Let My People Go Surfing

Let My People Go Surfing PDF Author: Yvon Chouinard
Publisher: Penguin
ISBN: 1101992530
Category : Business & Economics
Languages : en
Pages : 274

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Book Description
"Wonderful . . . a moving autobiography, the story of a unique business, and a detailed blueprint for hope." —Jared Diamond, Pulitzer Prize-winning author of Guns, Germs, and Steel In this 10th anniversary edition, Yvon Chouinard—legendary climber, businessman, environmentalist, and founder of Patagonia, Inc.—shares the persistence and courage that have gone into being head of one of the most respected and environmentally responsible companies on earth. From his youth as the son of a French Canadian handyman to the thrilling, ambitious climbing expeditions that inspired his innovative designs for the sport's equipment, Let My People Go Surfing is the story of a man who brought doing good and having grand adventures into the heart of his business life-a book that will deeply affect entrepreneurs and outdoor enthusiasts alike.

Redesigning Work

Redesigning Work PDF Author: Lynda Gratton
Publisher: MIT Press
ISBN: 0262372924
Category : Business & Economics
Languages : en
Pages : 256

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Book Description
How do we make the most of the greatest global shift in the world of work for a century and radically redesign the way we work—forever? Professor Lynda Gratton is the global thought-leader on the future of work. Drawing on thirty years of research into the technological, demographic, cultural, and societal trends that are shaping work and building on what we learned through our experiences of the pandemic, Gratton presents her innovative four-step framework for redesigning work that will help you: Understand your people and what drives performance Reimagine creative new ways to work Model and test these approaches within your organization Act and create to ensure your redesign has lasting benefits Gratton presents real-world case studies that show companies grappling with work challenges. These include the global bank HSBC, which built a multidisciplinary team to understand the employee experience; the Japanese technology company Fujitsu, which reimagined three kinds of “perfect” offices; and the Australian telecommunications company Telstra, which established new roles to coordinate work across the organization. Whether you’re working in a small team or running a multinational, Redesigning Work is the definitive book on how to transform your organization and make hybrid working work for you.

Remote Work Revolution

Remote Work Revolution PDF Author: Tsedal Neeley
Publisher: HarperCollins
ISBN: 006306832X
Category : Business & Economics
Languages : en
Pages : 240

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Book Description
LONGLISTED FOR THE FINANCIAL TIMES & MCKINSEY BUSINESS BOOK OF THE YEAR “I often talk about the importance of trust when it comes to work: the trust of your employees and building trust with your customers. This book provides a blueprint for how to build and maintain that trust and connection in a digital environment.” —Eric S. Yuan, founder and CEO of Zoom A Harvard Business School professor and leading expert in virtual and global work provides remote workers and leaders with the best practices necessary to perform at the highest levels in their organizations. The rapid and unprecedented changes brought on by Covid-19 have accelerated the transition to remote working, requiring the wholesale migration of nearly entire companies to virtual work in just weeks, leaving managers and employees scrambling to adjust. This massive transition has forced companies to rapidly advance their digital footprint, using cloud, storage, cybersecurity, and device tools to accommodate their new remote workforce. Experiencing the benefits of remote working—including nonexistent commute times, lower operational costs, and a larger pool of global job applicants—many companies, including Twitter and Google, plan to permanently incorporate remote days or give employees the option to work from home full-time. But virtual work has it challenges. Employees feel lost, isolated, out of sync, and out of sight. They want to know how to build trust, maintain connections without in-person interactions, and a proper work/life balance. Managers want to know how to lead virtually, how to keep their teams motivated, what digital tools they’ll need, and how to keep employees productive. Providing compelling, evidence-based answers to these and other pressing issues, Remote Work Revolution is essential for navigating the enduring challenges teams and managers face. Filled with specific actionable steps and interactive tools, this timely book will help team members deliver results previously out of reach. Following Neeley’s advice, employees will be able to break through routine norms to successfully use remote work to benefit themselves, their groups, and ultimately their organizations.

Hybrid Workplace: The Insights You Need from Harvard Business Review

Hybrid Workplace: The Insights You Need from Harvard Business Review PDF Author: Harvard Business Review
Publisher: Harvard Business Press
ISBN: 1647823390
Category : Business & Economics
Languages : en
Pages : 85

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Book Description
Reinvent your organization for the hybrid age. Hybrid work is here to stay—but what will it look like at your company? If your organization is holding on to inflexible, pre-pandemic policies about where—and when—your people work, it may be risking a mass exodus of talent. Designing a hybrid workplace that furthers your business goals while staying true to your culture requires balancing experimentation with rigorous planning. Hybrid Workplace: The Insights You Need from Harvard Business Review will help you adopt the best technological, cultural, and new management practices to seize the benefits and avoid the pitfalls of the hybrid age. Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues—blockchain, cybersecurity, AI, and more—each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow. You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas—and prepare you and your company for the future.

How to Work from Home and Actually Get Sh*t Done

How to Work from Home and Actually Get Sh*t Done PDF Author: Cynthia Watson
Publisher:
ISBN: 9781642252231
Category : Business & Economics
Languages : en
Pages : 0

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Book Description
THE PRACTICAL GUIDE TO HIGH-PERFORMANCE REMOTE WORK If your office has shifted to your home, it can be hard to stay focused and ... well, get sh*t done. The distractions are endless, communication styles change, and team productivity ... needs help. Unlock the secrets to working virtually. Find out why webcams and emails are overrated, learn how to lead high-performance teams, communicate virtually with impact and authority, be fierce in your quest for accountability across business projects, and attain that coveted work-life balance. By putting these practical tips into action, you'll reboot your remote work life and maybe even say goodbye to the office forever!

Social Technologies in Business

Social Technologies in Business PDF Author: Collectif,
Publisher: Die Keure Publishing
ISBN: 287403472X
Category : Business & Economics
Languages : en
Pages : 251

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Book Description
Do you want to discover how social technologies transform individuals and organisations? Are you looking for hands-on tips on how to implement this technology? Are you ready to steal ideas from the very people who succeeded? Then this book is exactly what you need. In this book, you will find: • 15 authors from across the globe share their experiences, successes and failures. • From the more philosophical matters, and tool-related questions, right across to concrete cases and “how to” tips: this book is a one-stop shop. • It’s a handbook: pick a chapter at random and enjoy. This book showcases a deep understanding of the essential connection between technology and cultural change, and how this is the ‘fuel’ of the most innovative organisations out there. EXCERPT Traditional hierarchy works perfectly in a stable world defi ned by predictability, repetitive tasks and standardisation. In times of constant change, speed and instability hierarchy turns out to be an inadequate, perverted and perverting system. Managers behave like heroes who know it all and treat their staff as children. Digital is the opposite of all this; digital is the Renaissance of work. Focus and power are given to the individual – employees and customers. Digital transformation kicks out the feudal system that dehumanises work. Technology in general and social technologies in particular allow employees to raise their voice and connect with people across hierarchical and geographical boundaries. This is quite revolutionary because individuals start to think for themselves and work becomes more purposeful. REVIEWS This book is at the very intersection between technology and human beings. Thanks to technology, we are all interconnected, we grow as professionals, and we can transform our organisations. Read how technology drives business success and, ultimately, transforms the society we live in. - Saskia Van Uffelen, CEO of Ericsson BeLux and Digital Champion Belgium ABOUT THE AUTHOR Isabel De Clercq is passionate about the vibrant interaction between people, brands, social technologies and organisational change. She enjoys delivering a positive message about technologies in general, and about social initiatives in particular. Isabel supports organisational transformation through social initiatives (keynote speeches, awareness sessions and workshops). She is a crusader against Digital Detox and an evangeliser of Working Out Loud. Isabel works as Sparkle Architect and Trend Catcher at Wolters Kluwer Belgium.