Hostmanship : the art of making people feel welcome PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Hostmanship : the art of making people feel welcome PDF full book. Access full book title Hostmanship : the art of making people feel welcome by Jan Gunnarsson. Download full books in PDF and EPUB format.
Author: Jan Gunnarsson
Publisher:
ISBN: 9789175041599
Category : Hospitality
Languages : en
Pages : 138
Get Book Here
Book Description
Author: Jan Gunnarsson
Publisher:
ISBN: 9789175041599
Category : Hospitality
Languages : en
Pages : 138
Get Book Here
Book Description
Author: Värdskapet
Publisher:
ISBN:
Category :
Languages : en
Pages : 29
Get Book Here
Book Description
Author: Jan Gunnarsson
Publisher:
ISBN: 9789197937900
Category :
Languages : en
Pages : 141
Get Book Here
Book Description
Author: Slyvia Dorshimer
Publisher:
ISBN:
Category :
Languages : en
Pages : 116
Get Book Here
Book Description
Horsemanship is the art of making somebody feel welcome. When implemented as a strategy for attracting, retraining, and developing talent, it can be a game-changer for a company. Here is how you can use horsemanship to benefit your employees in the workplace. More than 100 000 people have been inspired to adopt a welcoming attitude after having read this book! It has undergone a significant re-write since the original version, being extended with the story of Peyman, the bus driver from Umeå, who with his natural Hostmanship makes his passengers' day a better one - every day! A fun-filled and thought-provoking book, full of remarkable stories. You'll certainly recognize yourself - there are examples from many different situations and work environments.
Author: Shann Ray Ferch
Publisher: Paulist Press
ISBN: 0809105942
Category : Business & Economics
Languages : en
Pages : 257
Get Book Here
Book Description
In The Spirit of Servant-Leadership editors Shann Ferch and Larry Spears present an elegant and powerful approach to the nature of the leader-follower dynamic, with a specific focus on many of the most radical, life-affirming, and transformative facets of the servant-leader. In essence, The Spirit of Servant-Leadership speaks to the soul of humanity by gathering a bright symphony of voices, including some of the current thought-leaders of contemporary leadership. Among the many voices in this volume, Peter Block questions the very nature of leadership and draws people to more deeply understand the subtlety, humility, and self-transcendence required to develop one another, individually and collectively. Larry C. Spears delves into the rich earth of holistic servant-leadership, and creates multidimensional growth and healing for the heart, mind, and spirit. Margaret Wheatley calls people to deeply consider the interior formation of leaders that create greater transparency, less command and control, and more willingness to be sincerely changed by others. James Autry unveils important truths about the process of insight involved in true servant-leadership, and Shann Ferch speaks to the nature of intimacy and the profound questions of forgiveness between people, cultures, and nations. Robert Greenleaf, former AT & T executive and the contemporary founder of servant-leadership said, "Behind every great achievement is a dreamer of great dreams." The Spirit of Servant-Leadership affirms people in all the complexity and nuance of the human endeavor, and helps renew in readers the ability to dream great dreams. +
Author: Michael Chibili
Publisher: Routledge
ISBN: 1000036049
Category : Business & Economics
Languages : en
Pages : 944
Get Book Here
Book Description
A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the discipline. Essential reading for students of hospitality management, the book also benefits from online support materials.
Author: Qaiser Abbas
Publisher: Balboa Press
ISBN: 1982256370
Category : Business & Economics
Languages : en
Pages : 171
Get Book Here
Book Description
In Chinese, the character for the word crisis is made up of two symbols, , danger and opportunity. A crisis is an ultimate test a leader can endure as while it swiftly reveals a leader’s capabilities and strengths; it can also expose the underlying weak spots. The unpredictable, dramatic, and highly charged events surrounding a crisis can profoundly affect the people in an organisation and threaten its very existence. A crisis is a condition of instability in social, economic, political, or international affairs, leading to a decisive change. Most of us are ordinary people until a crisis finds us. It is an interesting study of how various crises inspired great leadership icons and how these symbols of prominence stirred a distinct set of events. Crises bring with them opportunities for the leaders to stretch, embrace, and evolve new behaviors, solutions, and attitudes. Like every seriously committed business leaders of today, if you too are overwhelmed what the world experienced in 2020 in the form of Coronavirus pandemic and searching for a new growth trail for your company and have not yet traced out a trajectory towards it, this book is our gift to you. This ‘mother of crises,’ caused a series of unthinkable events; millions got infected in the first world, hundreds of thousands died in the most advanced clinical setting, thousands of billions were lost in the bloodbath in the stock market, capitalism embraced socialism, and nuclear-armed global economies shuddered like a house of cards in the face of the pandemic. And mighty leaders, business and political, crumbled like Icarus, the son of the master craftsman Daedalus, whose waxen wings melted when he flew too close to the sun.
Author: Kevin D. O'Gorman
Publisher: Goodfellow Publishers Ltd
ISBN: 1906884935
Category : Business & Economics
Languages : en
Pages : 242
Get Book Here
Book Description
The Origins of Hospitality and Tourism is an exciting new text about the true origins of hospitality and tourism, identifying how an understanding the past can inform modern approaches to hospitality and tourism management.
Author: Frans Melissen
Publisher: Routledge
ISBN: 1000038157
Category : Business & Economics
Languages : en
Pages : 354
Get Book Here
Book Description
Hospitality Experience offers students an exciting introduction to key aspects of hospitality management. The authors provide a refreshing focus on how hospitality experiences can be created and managed successfully. With a comprehensive overview of the hospitality industry, the textbook familiarizes students with the basics of hospitality management and offers analysis as well as cases and practical examples. Designed primarily for entry-level students at all levels, the book will also be of interest to professionals working in the business.
Author: Thomas J. Peters
Publisher: HarperBusiness
ISBN: 9780061894107
Category : Business & Economics
Languages : en
Pages : 0
Get Book Here
Book Description
No one has had more influence in shaping the idea of modern management than Tom Peters. An avowed enemy of conformism and the status quo, Peters is a necessary voice of experience to guide us through times of financial uncertainty. In The Little BIG Things, he provides essential wisdom for everyone—from the freelancer to the small business owner to the head of a major corporation—offering 163 ways to excel at the "people side of business" by pursuing excellence at every level. "The 'Excellence Standard' is not about Grand Outcomes. In Zen-like terms, all we have is today. If the day's work cannot be assessed as Excellent, then the oceanic overall goal of Excellence has not been advanced. Period." "If membership in your club (organization) is not aimed at 'mind-blowing' development for each staff member and 'window rattling' service for each customer and other extended family members, then . . . just what the hell is the point?"
