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Author: D.C. Heath and Company
Publisher:
ISBN:
Category : Readers
Languages : en
Pages : 268
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Book Description
Author: D.C. Heath and Company
Publisher:
ISBN:
Category : Readers
Languages : en
Pages : 268
Get Book Here
Book Description
Author:
Publisher:
ISBN:
Category : Readers
Languages : en
Pages : 328
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Book Description
Author: Dan Heath
Publisher: Simon and Schuster
ISBN: 1982134747
Category : Business & Economics
Languages : en
Pages : 320
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Book Description
Wall Street Journal Bestseller New York Times bestselling author Dan Heath explores how to prevent problems before they happen, drawing on insights from hundreds of interviews with unconventional problem solvers. So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems. Cops chase robbers, doctors treat patients with chronic illnesses, and call-center reps address customer complaints. But many crimes, chronic illnesses, and customer complaints are preventable. So why do our efforts skew so heavily toward reaction rather than prevention? Upstream probes the psychological forces that push us downstream—including “problem blindness,” which can leave us oblivious to serious problems in our midst. And Heath introduces us to the thinkers who have overcome these obstacles and scored massive victories by switching to an upstream mindset. One online travel website prevented twenty million customer service calls every year by making some simple tweaks to its booking system. A major urban school district cut its dropout rate in half after it figured out that it could predict which students would drop out—as early as the ninth grade. A European nation almost eliminated teenage alcohol and drug abuse by deliberately changing the nation’s culture. And one EMS system accelerated the emergency-response time of its ambulances by using data to predict where 911 calls would emerge—and forward-deploying its ambulances to stand by in those areas. Upstream delivers practical solutions for preventing problems rather than reacting to them. How many problems in our lives and in society are we tolerating simply because we’ve forgotten that we can fix them?
Author: D.C. Heath and Company
Publisher:
ISBN:
Category : Readers
Languages : en
Pages : 136
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Book Description
Author: Janet Fife-Yeomans
Publisher: Allen & Unwin
ISBN: 1742660614
Category : Biography & Autobiography
Languages : en
Pages : 341
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Book Description
Heath Ledger was a superstar on the world stage, a gorgeous guy, a true romantic, a man who was dedicated to his craft and who loved a laugh. This is the definitive look at the real life of Heath Ledger from childhood to fully-fledged stardom, with exclusive personal insights from his family and friends, by an Australian journalist and author Janet-Fife-Yeomans. This is an Australian story about the beginning of a legend.
Author:
Publisher:
ISBN:
Category : Readers
Languages : en
Pages : 136
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Author:
Publisher:
ISBN:
Category : Readers
Languages : en
Pages : 259
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Book Description
Author: Robin Petravic
Publisher: Ten Speed Press
ISBN: 1607747413
Category : Architecture
Languages : en
Pages : 258
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Book Description
From Heath Ceramics, the beloved California designer, maker, and seller of home goods, comes a captivating and unprecedented look at beautifully designed interiors where tile is an important and integral part of the design. Tile Makes the Room, by Heath’s owners Robin Petravic and Catherine Bailey, winners of the National Design Award from the Cooper Hewitt, Smithsonian Design Museum, is about exceptional spaces and places—the kind you want to step into and examine each and every detail of—where tile is the main ingredient, though not the only star. From the dwellings of notable designers to everyday homeowners, grand installations and subtle designs all showcase tile’s role in the form and function of architecture and interiors. The book, for design professionals and aficionados alike, features inspiration on every page; a look at tile making; a unique perspective on color, pattern, and texture; and public installations around the world to visit and enjoy, Tile Makes the Room is essential reading on interiors and tile.
Author: Jack Heath
Publisher: Harlequin
ISBN: 148809635X
Category : Fiction
Languages : en
Pages : 217
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Book Description
THE INTERNATIONAL BESTSELLER “Brilliant!” —Jeffery Deaver, New York Times bestselling author “Two well-chewed thumbs up.” —Gregg Hurwitz, New York Times bestselling author An addictive debut thriller starring an FBI consultant with a peculiar taste for crime and punishment… A boy vanishes on his way home from school. His frantic mother receives a ransom call: pay or else. It’s only hours before the deadline, and the police have no leads. Enter Timothy Blake, an FBI consultant with a knack for solving impossible cases but whose expertise comes at a price. Every time he saves a life, he takes one, trying to satisfy an urge he fears he can only control for so long. And this time Blake may have met his match. The kidnapper is more cunning and ruthless than any he’s faced before. And he’s been assigned a new partner within the Bureau: a woman linked to the past he’s so desperate to forget. Because he has a secret, one so dark he will do anything to keep it hidden. For fans of Dexter and Hannibal, Hangman introduces a darkly mesmerizing character whose skill at finding criminals comes from a knowledge that can only be learned firsthand.
Author: D.C. Heath and Company
Publisher:
ISBN:
Category : Readers and speakers
Languages : en
Pages :
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