Author: Philip M. Harris
Publisher: Human Resource Development
ISBN: 0874256321
Category : Business & Economics
Languages : en
Pages : 468
Book Description
The job market continues to change. Highly skilled and specialized workers are in demand. Traditional education cannot meet all the needs to create specialty skill workers. Certification provides up-to-date training and development while promoting individual or professional skills and knowledge in a focused manner. Certification as a way of continuing professional eduction can also be more cost effective.
The Guide to National Professional Certification Programs
Author: Philip M. Harris
Publisher: Human Resource Development
ISBN: 0874256321
Category : Business & Economics
Languages : en
Pages : 468
Book Description
The job market continues to change. Highly skilled and specialized workers are in demand. Traditional education cannot meet all the needs to create specialty skill workers. Certification provides up-to-date training and development while promoting individual or professional skills and knowledge in a focused manner. Certification as a way of continuing professional eduction can also be more cost effective.
Publisher: Human Resource Development
ISBN: 0874256321
Category : Business & Economics
Languages : en
Pages : 468
Book Description
The job market continues to change. Highly skilled and specialized workers are in demand. Traditional education cannot meet all the needs to create specialty skill workers. Certification provides up-to-date training and development while promoting individual or professional skills and knowledge in a focused manner. Certification as a way of continuing professional eduction can also be more cost effective.
Guide to National Professional Certification Programs
Author: Phillip A. Barnhart
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 688
Book Description
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 688
Book Description
The Teacher's Guide to National Board Certification
Author: Adrienne Mack-Kirschner
Publisher: Heinemann Educational Books
ISBN: 9780325005492
Category : Education
Languages : en
Pages : 0
Book Description
Adrienne Mack-Kirschner's work with the National Board program makes her the ideal person to advise certification candidates.
Publisher: Heinemann Educational Books
ISBN: 9780325005492
Category : Education
Languages : en
Pages : 0
Book Description
Adrienne Mack-Kirschner's work with the National Board program makes her the ideal person to advise certification candidates.
The Guide to National Professional Certification Programs
Author: Phillip A. Barnhart
Publisher: CRC-Press
ISBN: 9780849399602
Category : Business & Economics
Languages : en
Pages : 480
Book Description
Companies use professional certification to recruit and train employees. This guide examines more than 600 certification programmes in the areas of business and finance, insurance and personal finance, real estate and property, engineering and science, trade and technical, and medical and fitness. The work features a description of each programme, including the sponsoring agency; and requirements, including examinations, membership costs, certification and re-certification data.
Publisher: CRC-Press
ISBN: 9780849399602
Category : Business & Economics
Languages : en
Pages : 480
Book Description
Companies use professional certification to recruit and train employees. This guide examines more than 600 certification programmes in the areas of business and finance, insurance and personal finance, real estate and property, engineering and science, trade and technical, and medical and fitness. The work features a description of each programme, including the sponsoring agency; and requirements, including examinations, membership costs, certification and re-certification data.
Managing Service Excellence
Author: C William Crutcher
Publisher:
ISBN: 9780692985717
Category :
Languages : en
Pages :
Book Description
What is the one thing that all businesses depend on? Customers. What could be more important, then, to your organization's enduring success than a solid, well-planned and executed customer service strategy--a philosophy and culture that show customers that they are the reason you are in business in the first place? As this book reveals, we are all in the business of serving customers, whether they be external or internal to your organization. It therefore behooves each of us to understand and practice the principles of service excellence. Managing Service Excellence is a comprehensive guidebook for creating and maintaining a customer-centric organization. Through chapters focusing on specific skill sets, real-world examples, and review questions, this book details how to create a satisfied customer and keep them for life. In clear, accessible language, Crutcher covers every aspect of service--from effective planning, communication, teaming, and coaching strategies, to managing change, strengthening critical thinking and problem-solving skills, and leveraging customer feedback to drive business improvement and innovation. With extensive experience in C-level and higher education roles, Crutcher helps us understand what customers really want and need, what drives their individual behavior, and how to best customize our service approach accordingly. In a world where technology is constantly changing the business landscape, this book serves as a timeless resource on the fundamentals of customer service. There will never be a substitute for the competitive advantage that integrity, competence, and relationship-building provide. As Crutcher writes, "If you build it, they will come" may work in the movies, but in real life, success requires a consistent effort in the field of customer service. Managing Service Excellence provides the keys.
Publisher:
ISBN: 9780692985717
Category :
Languages : en
Pages :
Book Description
What is the one thing that all businesses depend on? Customers. What could be more important, then, to your organization's enduring success than a solid, well-planned and executed customer service strategy--a philosophy and culture that show customers that they are the reason you are in business in the first place? As this book reveals, we are all in the business of serving customers, whether they be external or internal to your organization. It therefore behooves each of us to understand and practice the principles of service excellence. Managing Service Excellence is a comprehensive guidebook for creating and maintaining a customer-centric organization. Through chapters focusing on specific skill sets, real-world examples, and review questions, this book details how to create a satisfied customer and keep them for life. In clear, accessible language, Crutcher covers every aspect of service--from effective planning, communication, teaming, and coaching strategies, to managing change, strengthening critical thinking and problem-solving skills, and leveraging customer feedback to drive business improvement and innovation. With extensive experience in C-level and higher education roles, Crutcher helps us understand what customers really want and need, what drives their individual behavior, and how to best customize our service approach accordingly. In a world where technology is constantly changing the business landscape, this book serves as a timeless resource on the fundamentals of customer service. There will never be a substitute for the competitive advantage that integrity, competence, and relationship-building provide. As Crutcher writes, "If you build it, they will come" may work in the movies, but in real life, success requires a consistent effort in the field of customer service. Managing Service Excellence provides the keys.
The Basics of Achieving Professional Certification
Author: Willis H. Thomas
Publisher: CRC Press
ISBN: 104008365X
Category : Business & Economics
Languages : en
Pages : 228
Book Description
Professional certification has become a very popular topic and a significant number of individuals are making it a priority. Some people are torn on whether or not to obtain a certification to bolster their career. Others see the advantage of diversifying their professional portfolio and pursuing popular certifications in the areas of Project Management, Information Technology, Quality, or Human Resources. The Basics of Achieving Professional Certification: Enhancing Your Credentials provides clear-cut guidance on how to select a certification that is right for you and how you can continue to build your credentials in support of personal and professional goals. This easy-to-use guide can help anyone looking to achieve professional certification make informed decisions about the many options available. It can also help avoid the pitfalls of making the wrong choice as a result of being incorrectly informed. Examining the range of professional certifications offered by associations and organizations, it explains how to select the right professional certification and outlines best practices for completing the certification process. The book includes a CD that represents more than a year of development between resources in the U.S. and Europe. Packed with tools, it supplies permanent access to a suite of helpful training and development software, including:Library management system to track training material, books, and related items (created in MS Access)Learning management system to ensure training compliance (created in MS Access)A number of project management resources, including a comprehensive exam preparation programRoyalty free multimedia resources to add pizzazz to your e-learning programsForms, templates, and checklists to support training administrationTool
Publisher: CRC Press
ISBN: 104008365X
Category : Business & Economics
Languages : en
Pages : 228
Book Description
Professional certification has become a very popular topic and a significant number of individuals are making it a priority. Some people are torn on whether or not to obtain a certification to bolster their career. Others see the advantage of diversifying their professional portfolio and pursuing popular certifications in the areas of Project Management, Information Technology, Quality, or Human Resources. The Basics of Achieving Professional Certification: Enhancing Your Credentials provides clear-cut guidance on how to select a certification that is right for you and how you can continue to build your credentials in support of personal and professional goals. This easy-to-use guide can help anyone looking to achieve professional certification make informed decisions about the many options available. It can also help avoid the pitfalls of making the wrong choice as a result of being incorrectly informed. Examining the range of professional certifications offered by associations and organizations, it explains how to select the right professional certification and outlines best practices for completing the certification process. The book includes a CD that represents more than a year of development between resources in the U.S. and Europe. Packed with tools, it supplies permanent access to a suite of helpful training and development software, including:Library management system to track training material, books, and related items (created in MS Access)Learning management system to ensure training compliance (created in MS Access)A number of project management resources, including a comprehensive exam preparation programRoyalty free multimedia resources to add pizzazz to your e-learning programsForms, templates, and checklists to support training administrationTool
Preparing Teachers for National Board Certification
Author: Kathleen Anderson Steeves
Publisher: Guilford Press
ISBN: 9781572305427
Category : Education
Languages : en
Pages : 212
Book Description
This practical book presents a comprehensive blueprint for preparing teachers to achieve National Board for Professional Teaching Standards (NBPTS) certification. An outgrowth of the authors' more than five years of experience working with teacher candidates, the approach described here enlists the collaboration of both university educators and professional staff development personnel. The book includes a detailed outline of a seminar to introduce teachers to the NBPTS process, complete with written samples and reproducible overhead transparency masters. Also featured are chapters contributed by Board Certified Teachers, who share portfolio samples and activities in four certification areas. Supported by research-proven best practices in professional education, the book includes extensive reference lists and helpful hints for facilitators.
Publisher: Guilford Press
ISBN: 9781572305427
Category : Education
Languages : en
Pages : 212
Book Description
This practical book presents a comprehensive blueprint for preparing teachers to achieve National Board for Professional Teaching Standards (NBPTS) certification. An outgrowth of the authors' more than five years of experience working with teacher candidates, the approach described here enlists the collaboration of both university educators and professional staff development personnel. The book includes a detailed outline of a seminar to introduce teachers to the NBPTS process, complete with written samples and reproducible overhead transparency masters. Also featured are chapters contributed by Board Certified Teachers, who share portfolio samples and activities in four certification areas. Supported by research-proven best practices in professional education, the book includes extensive reference lists and helpful hints for facilitators.
The Professional's Guide to Strength and Conditioning
Author: Tom W. Nesser
Publisher:
ISBN: 9781611650419
Category :
Languages : en
Pages :
Book Description
Publisher:
ISBN: 9781611650419
Category :
Languages : en
Pages :
Book Description
Certified Payroll Professional Exam Secrets Study Guide: Cpp Test Review for the Certified Payroll Professional Exam
Author: Cpp Exam Secrets Test Prep
Publisher:
ISBN: 9781609713102
Category : Study Aids
Languages : en
Pages : 0
Book Description
***Includes Practice Test Questions*** Certified Payroll Professional Exam Secrets helps you ace the Certified Payroll Professional Exam, without weeks and months of endless studying. Our comprehensive Certified Payroll Professional Exam Secrets study guide is written by our exam experts, who painstakingly researched every topic and concept that you need to know to ace your test. Our original research reveals specific weaknesses that you can exploit to increase your exam score more than you've ever imagined. Certified Payroll Professional Exam Secrets includes: The 5 Secret Keys to Certified Payroll Professional Test Success: Time is Your Greatest Enemy, Guessing is Not Guesswork, Practice Smarter, Not Harder, Prepare, Don't Procrastinate, Test Yourself; A comprehensive General Strategy review including: Make Predictions, Answer the Question, Benchmark, Valid Information, Avoid Fact Traps, Milk the Question, The Trap of Familiarity, Eliminate Answers, Tough Questions, Brainstorm, Read Carefully, Face Value, Prefixes, Hedge Phrases, Switchback Words, New Information, Time Management, Contextual Clues, Don't Panic, Pace Yourself, Answer Selection, Check Your Work, Beware of Directly Quoted Answers, Slang, Extreme Statements, Answer Choice Families; A comprehensive content review including: Independent Contractor, Federal Minimum Wage, Prevailing Wage, Payroll Procedure, Holiday Premium Pay, Golden Parachute, Firewall, COBRA, Wage Garnishments, Chaos Theory of Management, Disaster Recovery, U.S. Department of Labor, Short-term Disability, McNamara-O'Hara Service Contract Act, Common-law Employees, Workweek, Overtime Pay, Medicare Taxes, Exemptions for Teachers, Employee Leasing, Communication Skills, Backup Media Types, Stock Options, FLSA Coverage, Military Differential Pay, Vacation Leave, Payroll Period, Motivating Subordinates, Shift Differential, Payroll Records, Advance Earned Income Credit, Child Labor, De minimis Benefit, and much more...
Publisher:
ISBN: 9781609713102
Category : Study Aids
Languages : en
Pages : 0
Book Description
***Includes Practice Test Questions*** Certified Payroll Professional Exam Secrets helps you ace the Certified Payroll Professional Exam, without weeks and months of endless studying. Our comprehensive Certified Payroll Professional Exam Secrets study guide is written by our exam experts, who painstakingly researched every topic and concept that you need to know to ace your test. Our original research reveals specific weaknesses that you can exploit to increase your exam score more than you've ever imagined. Certified Payroll Professional Exam Secrets includes: The 5 Secret Keys to Certified Payroll Professional Test Success: Time is Your Greatest Enemy, Guessing is Not Guesswork, Practice Smarter, Not Harder, Prepare, Don't Procrastinate, Test Yourself; A comprehensive General Strategy review including: Make Predictions, Answer the Question, Benchmark, Valid Information, Avoid Fact Traps, Milk the Question, The Trap of Familiarity, Eliminate Answers, Tough Questions, Brainstorm, Read Carefully, Face Value, Prefixes, Hedge Phrases, Switchback Words, New Information, Time Management, Contextual Clues, Don't Panic, Pace Yourself, Answer Selection, Check Your Work, Beware of Directly Quoted Answers, Slang, Extreme Statements, Answer Choice Families; A comprehensive content review including: Independent Contractor, Federal Minimum Wage, Prevailing Wage, Payroll Procedure, Holiday Premium Pay, Golden Parachute, Firewall, COBRA, Wage Garnishments, Chaos Theory of Management, Disaster Recovery, U.S. Department of Labor, Short-term Disability, McNamara-O'Hara Service Contract Act, Common-law Employees, Workweek, Overtime Pay, Medicare Taxes, Exemptions for Teachers, Employee Leasing, Communication Skills, Backup Media Types, Stock Options, FLSA Coverage, Military Differential Pay, Vacation Leave, Payroll Period, Motivating Subordinates, Shift Differential, Payroll Records, Advance Earned Income Credit, Child Labor, De minimis Benefit, and much more...
Navigating Certification
Author: Bobbie Faulkner
Publisher: Rowman & Littlefield
ISBN: 1475858515
Category : Education
Languages : en
Pages : 91
Book Description
This book explains, summarizes, and interprets the National Board for Professional Teaching Standards’ new Maintenance of Certificate (MOC) process. The MOC process replaces the former renewal process for National Board-Certified Teachers who want to maintain their certification beyond its original expiration date. MOC explores the teacher’s professional growth since the time of original certification or one’s last renewal. The book covers the scope of the process from beginning to end. Candidates will learn about the two Components they’ll complete, developing their Professional Growth Experiences (PGE), connecting their video to a PGE, writing in the National Board style, and how to most efficiently use their instructions. The book explains and interprets the prompts candidates respond to show they have remained an accomplished teacher.
Publisher: Rowman & Littlefield
ISBN: 1475858515
Category : Education
Languages : en
Pages : 91
Book Description
This book explains, summarizes, and interprets the National Board for Professional Teaching Standards’ new Maintenance of Certificate (MOC) process. The MOC process replaces the former renewal process for National Board-Certified Teachers who want to maintain their certification beyond its original expiration date. MOC explores the teacher’s professional growth since the time of original certification or one’s last renewal. The book covers the scope of the process from beginning to end. Candidates will learn about the two Components they’ll complete, developing their Professional Growth Experiences (PGE), connecting their video to a PGE, writing in the National Board style, and how to most efficiently use their instructions. The book explains and interprets the prompts candidates respond to show they have remained an accomplished teacher.