Growing Pains in the San Francisco Bay Area PDF Download
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Author:
Publisher:
ISBN:
Category : City planning
Languages : en
Pages : 240
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Book Description
Author:
Publisher:
ISBN:
Category : City planning
Languages : en
Pages : 240
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Book Description
Author: Lassiter U. M. (author)
Publisher: eXtasy Books
ISBN: 1487429150
Category : Young Adult Fiction
Languages : en
Pages : 413
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Book Description
Growing Pains Bundle 1 As a high school senior on the functional end of the autism scale, Alex is used to being socially isolated. He's always relied on a few close friends and family members to cope. The fact he's gay doesn't make things any easier. Everything changes when he starts experiencing sudden and dramatic growth spurts and learns of an experimental genetic treatment his late father administered to infant Alex to save his life. Now, his life has changed in a big way-- literally. No longer can he fade into the background and avoid awkward situations as he's starting to find his way in the world, and perhaps his first love. Bundle Contains: A Growing Lad Book 1 Small Farm, Big Farm Boy Book 2 Big Man on Campus Book 3
Author: Michael C. Healy
Publisher: Heyday.ORIM
ISBN: 1597143812
Category : Transportation
Languages : en
Pages : 426
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Book Description
An insider’s “indispensible” behind-the-scenes history of the transit system of San Francisco and surrounding counties (Houston Chronicle). In the first-ever history book about BART, longtime agency spokesman Michael C. Healy gives an insider’s account of the rapid transit system’s inception, hard-won approval, construction, and operations, warts and all. With a master storyteller’s wit and sharp attention to detail, Healy recreates the politically fraught venture to bring a new kind of public transit to the West Coast. What emerges is a sense of the individuals who made (and make) BART happen. From tales of staying up until 3:00 a.m. with BART pioneers Bill Stokes and Jack Everson to hear the election results for the rapid transit vote to stories of weathering scandals, strikes, and growing pains, this look behind the scenes of an iconic, seemingly monolithic structure reveals people at their most human—and determined to change the status quo. “The Metro. The T. The Tube. The world's most famous subway systems are known by simple monikers, and San Francisco's BART belongs in that class. Michael C. Healy delivers a tour-de-force telling of its roots, hard-fought approval, and challenging construction that will delight fans of American urban history.”—Doug Most, author of The Race Underground: Boston, New York, and the Incredible Rivalry That Built America's First Subway
Author:
Publisher:
ISBN:
Category : Conservation of natural resources
Languages : en
Pages : 368
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Book Description
Author: Arthur D. Howard
Publisher: Univ of California Press
ISBN: 0520315235
Category :
Languages : en
Pages : 70
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Book Description
This title is part of UC Press's Voices Revived program, which commemorates University of California Press’s mission to seek out and cultivate the brightest minds and give them voice, reach, and impact. Drawing on a backlist dating to 1893, Voices Revived makes high-quality, peer-reviewed scholarship accessible once again using print-on-demand technology. This title was originally published in 1962. This title is part of UC Press's Voices Revived program, which commemorates University of California Press’s mission to seek out and cultivate the brightest minds and give them voice, reach, and impact. Drawing on a backlist dating to 1893, Voices Revived
Author: John P. De Cecco
Publisher:
ISBN:
Category : Education
Languages : en
Pages : 278
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Book Description
Author: Mick Sinclair
Publisher: Fodor's
ISBN: 9780679034766
Category : Travel
Languages : en
Pages : 288
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Book Description
"How has the concept of victory evolved as the nature of conflict itself has changed across time, circumstance, and culture? And to what end? Robert Mandel Addresses these questions, considering the meanings, misperceptions, and challenges associated with military victory in the context of the nontraditional wars of recent decades."--BOOK JACKET.
Author: Joel S. Hirschhorn
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 80
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Book Description
Author: Don Peppers
Publisher: John Wiley & Sons
ISBN: 1119236258
Category : Business & Economics
Languages : en
Pages : 624
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Book Description
Boost profits, margins, and customer loyalty with more effective CRM strategy Managing Customer Experience and Relationships, Third Edition positions the customer as central to long-term strategy, and provides essential guidance toward optimizing that relationship for the long haul. By gaining a deep understanding of this critical dynamic, you'll become better able to build and manage the customer base that drives revenue and generates higher margins. A practical framework for implementing the IDIC model merges theory, case studies, and strategic analysis to provide a ready blueprint for execution, and in-depth discussion of communication, metrics, analytics, and more allows you to optimize the relationship on both sides of the table. This new third edition includes updated examples, case studies, and references, alongside insightful contributions from global industry leaders to give you a well-rounded, broadly-applicable knowledge base and a more effective CRM strategy. Ancillary materials include a sample syllabus, PowerPoints, chapter questions, and a test bank, facilitating use in any classroom or training session. The increased reliance on customer relationship management has revealed a strong need for knowledgeable practitioners who can deploy effective initiatives. This book provides a robust foundation in CRM principles and practices, to help any business achieve higher customer satisfaction. Understand the fundamental principles of the customer relationship Implement the IDIC model to improve CRM ROI Identify essential metrics for CRM evaluation and optimization Increase customer loyalty to drive profits and boost margins Sustainable success comes from the customer. If your company is to meet performance and profitability goals, effective customer relationship management is the biggest weapon in your arsenal—but it must be used appropriately. Managing Customer Experience and Relationships, Third Edition provides the information, practical framework, and expert insight you need to implement winning CRM strategy.
Author: Clayton Howard
Publisher: University of Pennsylvania Press
ISBN: 0812295986
Category : History
Languages : en
Pages : 392
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Book Description
The right to privacy is a pivotal concept in the culture wars that have galvanized American politics for the past several decades. It has become a rallying point for political issues ranging from abortion to gay liberation to sex education. Yet this notion of privacy originated not only from legal arguments, nor solely from political movements on the left or the right, but instead from ambivalent moderates who valued both personal freedom and the preservation of social norms. In The Closet and the Cul-de-Sac, Clayton Howard chronicles the rise of sexual privacy as a fulcrum of American cultural politics. Beginning in the 1940s, public officials pursued an agenda that both promoted heterosexuality and made sexual privacy one of the state's key promises to its citizens. The 1944 G.I. Bill, for example, excluded gay veterans and enfranchised married ones in its dispersal of housing benefits. At the same time, officials required secluded bedrooms in new suburban homes and created educational campaigns designed to teach children respect for parents' privacy. In the following decades, measures such as these helped to concentrate middle-class families in the suburbs and gay men and lesbians in cities. In the 1960s and 1970s, the gay rights movement invoked privacy to attack repressive antigay laws, while social conservatives criticized tolerance for LGBTQ+ people as an assault on their own privacy. Many self-identified moderates, however, used identical rhetoric to distance themselves from both the discriminatory language of the religious right and the perceived excesses of the gay freedom struggle. Using the Bay Area as a case study, Howard places these moderates at the center of postwar American politics and shows how the region's burgeoning suburbs reacted to increasing gay activism in San Francisco. The Closet and the Cul-de-Sac offers specific examples of the ways in which government policies shaped many Americans' attitudes about sexuality and privacy and the ways in which citizens mobilized to reshape them.
