Author: Harvey Frommer
Publisher: Rowman & Littlefield
ISBN: 1630761540
Category : Sports & Recreation
Languages : en
Pages : 289
Book Description
During the more than one hundred years that baseball has been our national pastime, all types of individuals have been managers of teams. They have run the gamut from political appointees to tyrants, schemers, incompetents and geniuses. Legendary baseball stars have been managers such as Ty Cobb, Rogers Hornsby, Walter Johnson, Mel Ott, George Sisler, and Honus Wagner. And Mediocre players, including Branch Rickey, Earl Weaver, Walter Alston have become managers. Antics galore have accentuated managerial behavior: the pratfalls of Charley Grimm in the third-base coaching box; the umbrella-carrying Frankie Frisch arguing with the umpires that a game should be called; the cap twisting, body-gyrating movements of Earl Weaver, puffing cigarettes in the dugout and attempting to use body language to will his players to perform better. Idiosyncrasies and special styles have characterized managers through the years. An entire collection of one-liners has developed over the years to characterize the managing profession. For trivia buffs, there’s an entire world of statistical records about managers.
Baseball's Greatest Managers
Author: Harvey Frommer
Publisher: Rowman & Littlefield
ISBN: 1630761540
Category : Sports & Recreation
Languages : en
Pages : 289
Book Description
During the more than one hundred years that baseball has been our national pastime, all types of individuals have been managers of teams. They have run the gamut from political appointees to tyrants, schemers, incompetents and geniuses. Legendary baseball stars have been managers such as Ty Cobb, Rogers Hornsby, Walter Johnson, Mel Ott, George Sisler, and Honus Wagner. And Mediocre players, including Branch Rickey, Earl Weaver, Walter Alston have become managers. Antics galore have accentuated managerial behavior: the pratfalls of Charley Grimm in the third-base coaching box; the umbrella-carrying Frankie Frisch arguing with the umpires that a game should be called; the cap twisting, body-gyrating movements of Earl Weaver, puffing cigarettes in the dugout and attempting to use body language to will his players to perform better. Idiosyncrasies and special styles have characterized managers through the years. An entire collection of one-liners has developed over the years to characterize the managing profession. For trivia buffs, there’s an entire world of statistical records about managers.
Publisher: Rowman & Littlefield
ISBN: 1630761540
Category : Sports & Recreation
Languages : en
Pages : 289
Book Description
During the more than one hundred years that baseball has been our national pastime, all types of individuals have been managers of teams. They have run the gamut from political appointees to tyrants, schemers, incompetents and geniuses. Legendary baseball stars have been managers such as Ty Cobb, Rogers Hornsby, Walter Johnson, Mel Ott, George Sisler, and Honus Wagner. And Mediocre players, including Branch Rickey, Earl Weaver, Walter Alston have become managers. Antics galore have accentuated managerial behavior: the pratfalls of Charley Grimm in the third-base coaching box; the umbrella-carrying Frankie Frisch arguing with the umpires that a game should be called; the cap twisting, body-gyrating movements of Earl Weaver, puffing cigarettes in the dugout and attempting to use body language to will his players to perform better. Idiosyncrasies and special styles have characterized managers through the years. An entire collection of one-liners has developed over the years to characterize the managing profession. For trivia buffs, there’s an entire world of statistical records about managers.
First, Break All the Rules
Author: Marcus Buckingham
Publisher: Simon and Schuster
ISBN: 1595620419
Category : Business & Economics
Languages : en
Pages : 368
Book Description
Gallup presents the remarkable findings of its revolutionary study of more than 80,000 managers in First, Break All the Rules, revealing what the world’s greatest managers do differently. With vital performance and career lessons and ideas for how to apply them, it is a must-read for managers at every level. The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why. Gallup presents the remarkable findings of its massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup’s research were invariably those who excelled at turning each employee’s talent into performance. In today’s tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. The authors explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her — they define the right outcomes rather than the right steps; how they motivate people — they build on each person’s unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people — they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research — which initially generated thousands of different survey questions on the subject of employee opinion — finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover. There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.
Publisher: Simon and Schuster
ISBN: 1595620419
Category : Business & Economics
Languages : en
Pages : 368
Book Description
Gallup presents the remarkable findings of its revolutionary study of more than 80,000 managers in First, Break All the Rules, revealing what the world’s greatest managers do differently. With vital performance and career lessons and ideas for how to apply them, it is a must-read for managers at every level. The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why. Gallup presents the remarkable findings of its massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup’s research were invariably those who excelled at turning each employee’s talent into performance. In today’s tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. The authors explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her — they define the right outcomes rather than the right steps; how they motivate people — they build on each person’s unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people — they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research — which initially generated thousands of different survey questions on the subject of employee opinion — finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover. There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.
SUMMARY - First, Break All The Rules: What The World’s Greatest Managers Do Differently By Marcus Buckingham
Author: Shortcut Edition
Publisher: Shortcut Edition
ISBN:
Category : Business & Economics
Languages : en
Pages : 30
Book Description
* Our summary is short, simple and pragmatic. It allows you to have the essential ideas of a big book in less than 30 minutes. By reading this summary, you will learn what methods are used by the best managers with regard to their different styles, their objectives and the needs required by their employees. Gallup has met and interviewed 80,000 managers over the past 25 years and has learned valuable lessons from these interviews. You'll also learn that : Employees need excellent managers; The best managers are those who cultivate the talent of their employees; We should not waste time trying to fill the gaps of others; The success of an organization depends on transforming the human capital of its employees into economic performance. Only 13% of employees are invested in their work? Yet, many companies have succeeded in motivating their employees to take an interest in their organization's activity thanks to managers who have been able to initiate this enthusiasm while improving the lives of their employees. The Gallup survey company has measured, studied, and applied the 12 elements of management excellence that make organizations, engaged and productive workplaces in hundreds of organizations employing more than 30 million people. *Buy now the summary of this book for the modest price of a cup of coffee!
Publisher: Shortcut Edition
ISBN:
Category : Business & Economics
Languages : en
Pages : 30
Book Description
* Our summary is short, simple and pragmatic. It allows you to have the essential ideas of a big book in less than 30 minutes. By reading this summary, you will learn what methods are used by the best managers with regard to their different styles, their objectives and the needs required by their employees. Gallup has met and interviewed 80,000 managers over the past 25 years and has learned valuable lessons from these interviews. You'll also learn that : Employees need excellent managers; The best managers are those who cultivate the talent of their employees; We should not waste time trying to fill the gaps of others; The success of an organization depends on transforming the human capital of its employees into economic performance. Only 13% of employees are invested in their work? Yet, many companies have succeeded in motivating their employees to take an interest in their organization's activity thanks to managers who have been able to initiate this enthusiasm while improving the lives of their employees. The Gallup survey company has measured, studied, and applied the 12 elements of management excellence that make organizations, engaged and productive workplaces in hundreds of organizations employing more than 30 million people. *Buy now the summary of this book for the modest price of a cup of coffee!
It's the Manager
Author: Jim Clifton
Publisher: Gallup Press
ISBN: 9781595622242
Category : Business & Economics
Languages : en
Pages : 0
Book Description
Who will lead your workforce during rapid change? Gallup research reveals: It’s the manager. While the world’s workplace has been going through historic change, the practice of management has been stuck in time for decades. The new workforce — especially younger generations — wants their work to have deep mission and purpose. They don’t want old-style command-and-control bosses. They want coaches who inspire them, communicate with them frequently and develop their strengths. Who is the most important person in your organization to lead your teams through these changes? Decades of global Gallup research reveal: It’s your managers. They are the ones who make or break your organization’s success. Packed with 52 discoveries from Gallup’s largest study of the future of work, It’s the Manager shows leaders and managers how to adapt their organizations to rapid change — from new workplace demands to the challenges of managing remote employees, the rise of artificial intelligence, gig workers, and attracting and keeping today’s best employees. Great managers maximize the potential of every team member and drive your organization’s growth. And they give every one of your employees what they want most: a great job and a great life. This is the future of work. It’s the Manager includes a unique code to take the CliftonStrengths assessment, which reveals your top five strengths, as well as supplemental content available on Gallup’s online workplace platform.
Publisher: Gallup Press
ISBN: 9781595622242
Category : Business & Economics
Languages : en
Pages : 0
Book Description
Who will lead your workforce during rapid change? Gallup research reveals: It’s the manager. While the world’s workplace has been going through historic change, the practice of management has been stuck in time for decades. The new workforce — especially younger generations — wants their work to have deep mission and purpose. They don’t want old-style command-and-control bosses. They want coaches who inspire them, communicate with them frequently and develop their strengths. Who is the most important person in your organization to lead your teams through these changes? Decades of global Gallup research reveal: It’s your managers. They are the ones who make or break your organization’s success. Packed with 52 discoveries from Gallup’s largest study of the future of work, It’s the Manager shows leaders and managers how to adapt their organizations to rapid change — from new workplace demands to the challenges of managing remote employees, the rise of artificial intelligence, gig workers, and attracting and keeping today’s best employees. Great managers maximize the potential of every team member and drive your organization’s growth. And they give every one of your employees what they want most: a great job and a great life. This is the future of work. It’s the Manager includes a unique code to take the CliftonStrengths assessment, which reveals your top five strengths, as well as supplemental content available on Gallup’s online workplace platform.
Extended Summary - First, Break All The Rules - What The World's Greatest Managers Do Differently - Based On The Book By Marcus Buckingham
Author: Mentors Library
Publisher: Mentors Library
ISBN: 1304858685
Category : Self-Help
Languages : en
Pages : 62
Book Description
EXTENDED SUMMARY: FIRST, BREAK ALL THE RULES - WHAT THE WORLD'S GREATEST MANAGERS DO DIFFERENTLY – BASED ON THE BOOK BY MARCUS BUCKINGHAM Are you ready to boost your knowledge about "FIRST, BREAK ALL THE RULES"? Do you want to quickly and concisely learn the key lessons of this book? Are you ready to process the information of an entire book in just one reading of approximately 20 minutes? Would you like to have a deeper understanding of the techniques and exercises in the original book? Then this book is for you! BOOK CONTENT: Introduction: The Power of Unconventional Leadership The Four Key Questions for Exceptional Managers Defying Convention: Breaking All the Rules Discovering the Talents of Your Team Setting Clear Expectations: The Art of Defining Roles Focusing on Strengths, Not Weaknesses The Myth of Well-Roundedness: Embracing Individuality Great Managers Are Coaches, Not Bosses Building Strong Relationships: The Heart of Effective Management Recognizing and Rewarding Excellence Providing the Tools and Resources for Success Creating a Culture of Feedback and Development Hiring for Talent: The Critical Role of Selection The Manager's Role in Employee Engagement Sustaining High Performance: Lessons from Exceptional Managers
Publisher: Mentors Library
ISBN: 1304858685
Category : Self-Help
Languages : en
Pages : 62
Book Description
EXTENDED SUMMARY: FIRST, BREAK ALL THE RULES - WHAT THE WORLD'S GREATEST MANAGERS DO DIFFERENTLY – BASED ON THE BOOK BY MARCUS BUCKINGHAM Are you ready to boost your knowledge about "FIRST, BREAK ALL THE RULES"? Do you want to quickly and concisely learn the key lessons of this book? Are you ready to process the information of an entire book in just one reading of approximately 20 minutes? Would you like to have a deeper understanding of the techniques and exercises in the original book? Then this book is for you! BOOK CONTENT: Introduction: The Power of Unconventional Leadership The Four Key Questions for Exceptional Managers Defying Convention: Breaking All the Rules Discovering the Talents of Your Team Setting Clear Expectations: The Art of Defining Roles Focusing on Strengths, Not Weaknesses The Myth of Well-Roundedness: Embracing Individuality Great Managers Are Coaches, Not Bosses Building Strong Relationships: The Heart of Effective Management Recognizing and Rewarding Excellence Providing the Tools and Resources for Success Creating a Culture of Feedback and Development Hiring for Talent: The Critical Role of Selection The Manager's Role in Employee Engagement Sustaining High Performance: Lessons from Exceptional Managers
The Making of a Manager
Author: Julie Zhuo
Publisher: Penguin
ISBN: 0735219567
Category : Business & Economics
Languages : en
Pages : 290
Book Description
Instant Wall Street Journal Bestseller! Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: you don't really know what you're doing. That's exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. She stared at a long list of logistics--from hiring to firing, from meeting to messaging, from planning to pitching--and faced a thousand questions and uncertainties. How was she supposed to spin teamwork into value? How could she be a good steward of her reports' careers? What was the secret to leading with confidence in new and unexpected situations? Now, having managed dozens of teams spanning tens to hundreds of people, Julie knows the most important lesson of all: great managers are made, not born. If you care enough to be reading this, then you care enough to be a great manager. The Making of a Manager is a modern field guide packed everyday examples and transformative insights, including: * How to tell a great manager from an average manager (illustrations included) * When you should look past an awkward interview and hire someone anyway * How to build trust with your reports through not being a boss * Where to look when you lose faith and lack the answers Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had.
Publisher: Penguin
ISBN: 0735219567
Category : Business & Economics
Languages : en
Pages : 290
Book Description
Instant Wall Street Journal Bestseller! Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: you don't really know what you're doing. That's exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. She stared at a long list of logistics--from hiring to firing, from meeting to messaging, from planning to pitching--and faced a thousand questions and uncertainties. How was she supposed to spin teamwork into value? How could she be a good steward of her reports' careers? What was the secret to leading with confidence in new and unexpected situations? Now, having managed dozens of teams spanning tens to hundreds of people, Julie knows the most important lesson of all: great managers are made, not born. If you care enough to be reading this, then you care enough to be a great manager. The Making of a Manager is a modern field guide packed everyday examples and transformative insights, including: * How to tell a great manager from an average manager (illustrations included) * When you should look past an awkward interview and hire someone anyway * How to build trust with your reports through not being a boss * Where to look when you lose faith and lack the answers Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had.
Connecting Top Managers
Author: Jim Taylor
Publisher: FT Press
ISBN: 0132655926
Category : Business & Economics
Languages : en
Pages : 273
Book Description
How do you go about improving leadership team performance, strengthening the connections between leaders, and strengthening the leadership team’s connections with the rest of the enterprise? This book tells you how. Leadership teams, working together, create the culture and set the tone for the entire organization. When leadership teams fail to connect with employees, their organizations fail. Expensive leadership meetings often accomplish nothing, and clashing leadership styles can disrupt the entire business. What do these issues have in common? Simply this: The way leaders work together is crucial, and enormous organization-wide performance improvements can be achieved when they work together more effectively. Readers will first learn how to define what leadership team excellence looks like, and clarify the organizational impact you want your leadership team to have. Next, they’ll learn how to systematically optimize the 5% of time your leaders spend working together–in person, electronically, and through subordinates. This book will help readers magnify their impact, whether they’re already at the top of the organization, or aspiring to a future leadership role.
Publisher: FT Press
ISBN: 0132655926
Category : Business & Economics
Languages : en
Pages : 273
Book Description
How do you go about improving leadership team performance, strengthening the connections between leaders, and strengthening the leadership team’s connections with the rest of the enterprise? This book tells you how. Leadership teams, working together, create the culture and set the tone for the entire organization. When leadership teams fail to connect with employees, their organizations fail. Expensive leadership meetings often accomplish nothing, and clashing leadership styles can disrupt the entire business. What do these issues have in common? Simply this: The way leaders work together is crucial, and enormous organization-wide performance improvements can be achieved when they work together more effectively. Readers will first learn how to define what leadership team excellence looks like, and clarify the organizational impact you want your leadership team to have. Next, they’ll learn how to systematically optimize the 5% of time your leaders spend working together–in person, electronically, and through subordinates. This book will help readers magnify their impact, whether they’re already at the top of the organization, or aspiring to a future leadership role.
Evaluating Baseball's Managers
Author: Chris Jaffe
Publisher: McFarland
ISBN: 0786457430
Category : Sports & Recreation
Languages : en
Pages : 334
Book Description
This ambitious study of major league managers since the formation of the National League applies a sabermetric approach to gauging their performance and tendencies. Rather than focusing solely on in-game tactical decisions, it also analyzes broader, off-the-field management issues such as handling players, fans, and media, enforcing team rules, working with the front office, and balancing pressure versus performance.
Publisher: McFarland
ISBN: 0786457430
Category : Sports & Recreation
Languages : en
Pages : 334
Book Description
This ambitious study of major league managers since the formation of the National League applies a sabermetric approach to gauging their performance and tendencies. Rather than focusing solely on in-game tactical decisions, it also analyzes broader, off-the-field management issues such as handling players, fans, and media, enforcing team rules, working with the front office, and balancing pressure versus performance.
The Art of Action
Author: Stephen Bungay
Publisher: Nicholas Brealey
ISBN: 1473644968
Category : Business & Economics
Languages : en
Pages : 324
Book Description
What do you want me to do? This question is the enduring management issue, a perennial problem that Stephen Bungay shows has an old solution that is counter-intuitive and yet common sense. The Art of Action is a thought-provoking and fresh look at how managers can turn planning into execution, and execution into results. Drawing on his experience as a consultant, senior manager and a highly respected military historian, Stephen Bungay takes a close look at the nineteenth-century Prussian Army, which built its agility on the initiative of its highly empowered junior officers, to show business leaders how they can build more effective, productive organizations. Based on a theoretical framework which has been tested in practice over 150 years, Bungay shows how the approach known as 'mission command' has been applied in businesses as diverse as pharmaceuticals and F1 racing today. The Art of Action is scholarly but engaging, rigorous but pragmatic, and shows how common sense can sometimes be surprising.
Publisher: Nicholas Brealey
ISBN: 1473644968
Category : Business & Economics
Languages : en
Pages : 324
Book Description
What do you want me to do? This question is the enduring management issue, a perennial problem that Stephen Bungay shows has an old solution that is counter-intuitive and yet common sense. The Art of Action is a thought-provoking and fresh look at how managers can turn planning into execution, and execution into results. Drawing on his experience as a consultant, senior manager and a highly respected military historian, Stephen Bungay takes a close look at the nineteenth-century Prussian Army, which built its agility on the initiative of its highly empowered junior officers, to show business leaders how they can build more effective, productive organizations. Based on a theoretical framework which has been tested in practice over 150 years, Bungay shows how the approach known as 'mission command' has been applied in businesses as diverse as pharmaceuticals and F1 racing today. The Art of Action is scholarly but engaging, rigorous but pragmatic, and shows how common sense can sometimes be surprising.
HBR's 10 Must Reads for New Managers Collection
Author: Harvard Business Review
Publisher: Harvard Business Press
ISBN: 1633698467
Category : Business & Economics
Languages : en
Pages : 643
Book Description
Learn to lead others, while managing yourself. Becoming a manager for the first time means mastering a new set of business and personal skills. HBR's 10 Must Reads for New Managers Collection offers the ideas and strategies to help get you there. Included in this set are HBR's 10 Must Reads for New Managers, HBR's 10 Must Reads on Managing People, HBR's 10 Must Reads on Managing Yourself, and HBR's 10 Must Reads on Managing Across Cultures. This unique compilation offers insights from world-class experts on the topics most important to your success as a new manager, including assessing your team and enhancing its performance; developing your emotional intelligence and persuasion skills; navigating relationships with your employees, bosses, and peers; dealing with conflict; giving effective feedback; managing diverse teams; and fortifying your own physical and mental energy. The collection includes forty articles selected by HBR’s editors from renowned thought leaders including W. Chan Kim, Renee Mauborgne, and Daniel Goleman and features the indispensable article "Managing Oneself," by Peter F. Drucker. It's time to develop the mindset and presence to successfully manage others for the first time. HBR's 10 Must Reads for New Managers Collection will help you do just that. HBR's 10 Must Reads series is the definitive collection of ideas and best practices for aspiring and experienced leaders alike. These books offer essential reading selected from the pages of Harvard Business Review on topics critical to the success of every manager. Each book is packed with advice and inspiration from leading experts such as Clayton Christensen, Rosabeth Moss Kanter, John Kotter, Michael Porter, Theodore Levitt, and Rita Gunther McGrath.
Publisher: Harvard Business Press
ISBN: 1633698467
Category : Business & Economics
Languages : en
Pages : 643
Book Description
Learn to lead others, while managing yourself. Becoming a manager for the first time means mastering a new set of business and personal skills. HBR's 10 Must Reads for New Managers Collection offers the ideas and strategies to help get you there. Included in this set are HBR's 10 Must Reads for New Managers, HBR's 10 Must Reads on Managing People, HBR's 10 Must Reads on Managing Yourself, and HBR's 10 Must Reads on Managing Across Cultures. This unique compilation offers insights from world-class experts on the topics most important to your success as a new manager, including assessing your team and enhancing its performance; developing your emotional intelligence and persuasion skills; navigating relationships with your employees, bosses, and peers; dealing with conflict; giving effective feedback; managing diverse teams; and fortifying your own physical and mental energy. The collection includes forty articles selected by HBR’s editors from renowned thought leaders including W. Chan Kim, Renee Mauborgne, and Daniel Goleman and features the indispensable article "Managing Oneself," by Peter F. Drucker. It's time to develop the mindset and presence to successfully manage others for the first time. HBR's 10 Must Reads for New Managers Collection will help you do just that. HBR's 10 Must Reads series is the definitive collection of ideas and best practices for aspiring and experienced leaders alike. These books offer essential reading selected from the pages of Harvard Business Review on topics critical to the success of every manager. Each book is packed with advice and inspiration from leading experts such as Clayton Christensen, Rosabeth Moss Kanter, John Kotter, Michael Porter, Theodore Levitt, and Rita Gunther McGrath.