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Author: Dev Patnaik
Publisher: FT Press
ISBN: 0133742598
Category : Business & Economics
Languages : en
Pages : 1048
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Book Description
Wired to Care: How Companies Prosper When They Create Widespread Empathy , first edition, explains how companies can challenge themselves to meet their customers more than halfway. The author's original approach walks helps readers shift their thinking and their companies' thinking beyond the borders of the organization. The author begins by having the reader explore their own mental models and maps; explores how size and distance have disconnected companies from their true customers; shows how we are wired to care in our brains; and provides a way for companies to drive growth by understanding this truth about their customers: We are them, and they are us. Today’s best companies get it. From retail to finance and industries in between, the organizations who recognize that doing good is good business are becoming the ultimate value creators. They’re changing their culture and generating every form of value that matters: emotional, experiential, social, and financial. And they’re doing it for all their stakeholders. Not because it’s simply politically correct, because it’s the only path to long-term competitive advantage. These are the Firms of Endearment . Companies people love doing business with, working for and collaborating with as partners. Since the publication of the First Edition, the concept of corporate social responsibility has become embraced as a valid, important, and profitable business model. It is a trend that has transformed the workplace and corporate world. This Second Edition updates the examples, cases, and applications from the original edition, giving readers insight into how this hallmark of the modern organization is practiced today.
Author: Dev Patnaik
Publisher: FT Press
ISBN: 0133742598
Category : Business & Economics
Languages : en
Pages : 1048
Get Book Here
Book Description
Wired to Care: How Companies Prosper When They Create Widespread Empathy , first edition, explains how companies can challenge themselves to meet their customers more than halfway. The author's original approach walks helps readers shift their thinking and their companies' thinking beyond the borders of the organization. The author begins by having the reader explore their own mental models and maps; explores how size and distance have disconnected companies from their true customers; shows how we are wired to care in our brains; and provides a way for companies to drive growth by understanding this truth about their customers: We are them, and they are us. Today’s best companies get it. From retail to finance and industries in between, the organizations who recognize that doing good is good business are becoming the ultimate value creators. They’re changing their culture and generating every form of value that matters: emotional, experiential, social, and financial. And they’re doing it for all their stakeholders. Not because it’s simply politically correct, because it’s the only path to long-term competitive advantage. These are the Firms of Endearment . Companies people love doing business with, working for and collaborating with as partners. Since the publication of the First Edition, the concept of corporate social responsibility has become embraced as a valid, important, and profitable business model. It is a trend that has transformed the workplace and corporate world. This Second Edition updates the examples, cases, and applications from the original edition, giving readers insight into how this hallmark of the modern organization is practiced today.
Author: Hubert Joly
Publisher: Harvard Business Press
ISBN: 1647820391
Category : Business & Economics
Languages : en
Pages : 154
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Book Description
A Wall Street Journal Bestseller Named a Financial Times top title How to unleash "human magic" and achieve improbable results. Hubert Joly, former CEO of Best Buy and orchestrator of the retailer's spectacular turnaround, unveils his personal playbook for achieving extraordinary outcomes by putting people and purpose at the heart of business. Back in 2012, "Everyone thought we were going to die," says Joly. Eight years later, Best Buy was transformed as Joly and his team rebuilt the company into one of the nation's favorite employers, vastly increased customer satisfaction, and dramatically grew Best Buy's stock price. Joly and his team also succeeded in making Best Buy a leader in sustainability and innovation. In The Heart of Business, Joly shares the philosophy behind the resurgence of Best Buy: pursue a noble purpose, put people at the center of the business, create an environment where every employee can blossom, and treat profit as an outcome, not the goal. This approach is easy to understand, but putting it into practice is not so easy. It requires radically rethinking how we view work, how we define companies, how we motivate, and how we lead. In this book Joly shares memorable stories, lessons, and practical advice, all drawn from his own personal transformation from a hard-charging McKinsey consultant to a leader who believes in human magic. The Heart of Business is a timely guide for leaders ready to abandon old paradigms and lead with purpose and humanity. It shows how we can reinvent capitalism so that it contributes to a sustainable future.
Author:
Publisher:
ISBN: 9780133742602
Category : Business ethics
Languages : en
Pages :
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Book Description
Author: Lewis Green
Publisher: Human Resource Development
ISBN: 1599961202
Category : Business & Economics
Languages : en
Pages : 241
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Book Description
Stop thinking about profits and start thinking about how to create better experiences. Lead With Your Heart is about changing the way you do business. It introduces a business model that will result in growth, revenues and profits and a better world in which to do business, work and live. It is written to inspire executives, managers and entrepreneurs to invest in this way of doing business and make it the first step to changing the world we live in. Learn how to meet and exceed other peoples wants, needs and desires by creating great experiences for employees, customers sand citizens. Discover how to put people first not profits to create happiness and deliver products and services people want and need at prices that deliver value. Lead With Your Heart will shake you up with strategies and ideas that require total commitment from you and everyone in your business. In 11 chapters, the book paints a picture of what happiness is from a business perspective. Topics include: Measuring business success; Building your business; Building a powerful brand; Strategic plans that work; Sales and marketing that work; Doing the right thing; You can change the world. Author Lewis Green knows this business model works. He points to Starbucks, Hewlett-Packard, Johnson & Johnson, 3M and Wells Fargo as examples of corporation that have implemented many parts of it and are among Americas most successful businesses
Author: Raymond Harris
Publisher: Tyndale House
ISBN: 1612916759
Category : Religion
Languages : en
Pages : 134
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Book Description
Become an excellent employer while running an effective business. The Heart of Business focuses on the business wisdom found in Proverbs that is vital to personal and professional success. Written specifically to young executives, this study is divided into four easy-to-follow sections: God’s promises Our responsibilities Avoid these things Become these things With the timeless wisdom of Proverbs as your guide, you can become a leader who will impact your employees, the workplace, and the world for Christ.
Author: John Corrigan
Publisher: Univ of California Press
ISBN: 0520221966
Category : Psychology
Languages : en
Pages : 402
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Book Description
"This written narrative recovers the emotional experiences of individuals from a wide array of little-used sources, including diaries, journals, correspondence, and public records. From such sources, Corrigan discovers that for these Protestants the expression of emotion was a matter of transaction. They saw emotion as a commodity and conceptualized relations between people, and between individuals and God, as transactions of emotion governed by contract. Religion became a business relation with God - with prayer as its legal tender. Entering this relationship, they were conducting the "business of the heart.""--BOOK JACKET.
Author: Anthony K. Tjan
Publisher: Harvard Business Press
ISBN: 1422161943
Category : Business & Economics
Languages : en
Pages : 256
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Book Description
Examines the traits that define most people who achieve success, heart, smarts, guts, and luck, and helps readers to determine which traits they possess.
Author: Rasheed Ogunlaru
Publisher: Kogan Page Publishers
ISBN: 0749466383
Category : Business & Economics
Languages : en
Pages : 272
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Book Description
If your heart's not in your business, why are you? In the flurry of everyday deadlines, fire fighting and all the pressing demands on our time, it's easy to forget the real reasons we started our own business in the first place. Soul Trader helps you connect with your personal mission, values and passion to create a 'stand out from the crowd' business that enriches you both financially and emotionally. Discover the seven essential principles that will help you build a business sensitive to today's economic and social realities, one that is profitable, customer-focused and in tune with your own beliefs, needs and goals. Rasheed Ogunlaru tears off the jargon and delves into the beating heart of what makes businesses really work. Throw your heart into your business, it will pay dividends.
Author: Borys Skachko
Publisher: Strelbytskyy Multimedia Publishing
ISBN:
Category : Fiction
Languages : en
Pages : 176
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Book Description
A very useful book for all living! Do you have plans for tomorrow? Are you absolutely sure that you have not made a mistake and the heart attack will not begin soon? What to do the first 30 minutes in anticipation of medical care do you know? You need to have time to buy and read this useful book! All 173 pages. And also choose the best of 6 algorithms of useful actions to help yourself. Or the best of 5 algorithms of useful actions to help another person. And learn to apply the doctor's useful advice in practice. My method of help with a heart attack can be used in the absence of a medical education. The effect depends on the quick and correct performance of the algorithms of useful actions to help yourself or others. I have been analyzing the features of lifestyle before a heart attack for 36 years. Medical experience showed: you can live for a long time without danger to suddenly die from a heart attack. What to do? Do not repeat other people's mistakes! A heart attack is the main reason for the "sudden death" of young and healthy people. As well as a constant threat to life in any diseases of the heart and blood vessels. Regardless of gender and age. How not to make the most common mistakes during a heart attack in the new book of Dr. Borys Skachko.
Author: Bob Burg
Publisher: Penguin
ISBN: 1101195738
Category : Business & Economics
Languages : en
Pages : 209
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Book Description
With their national bestseller The Go-Giver, Bob Burg and John David Mann took the business world by storm, showing that giving is the most fulfilling and effective path to success. That simple, profound story has inspired hundreds of thousands of readers around the world-but some have wondered how its lessons stand up to the tough challenges of everyday real-world business. Now Burg and Mann answer that question in Go-Givers Sell More, a practical guide that makes giving the cornerstone of a powerful and effective approach to selling. Most of us think of sales as convincing potential customers to do something they don't really want to. This mentality sets up an adversarial relationship and makes the sales process much harder than it has to be. As Burg and Mann demonstrate, it's far more productive (and satisfying) when salespeople think like Go-Givers. Cultivate a trusting relationship and focus exclusively on creating value for the other person, say the authors, and great results will follow automatically. Drawing on a wide range of examples of real-life salespeople who have prospered by giving more, Burg and Mann offer tips and strategies that anyone in sales can start applying right away.
