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Author: Jeannie Davis
Publisher: Now Hear This
ISBN: 9780944918043
Category : Customer services
Languages : en
Pages : 0
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Book Description
Beyond Hello won first place in the Business Category of the Colorado Independent Publishers Association (CIPA) Annual Book Awards. And has appeared on the Tattered Cover (Denver, CO) Bookstore's Top 10 Best Selling Business Books List several times.The book's tone is conversational, allowing readers to focus on painting a positive self-portrait. It includes exercises, stories and examples of how attitude, telephone etiquette, communication styles and listening skills impact the bottom line. Each chapter offers value-added tips to help improve rapport-building skills, enhance customer interaction and retain and strengthen relationships through excellent customer service. This comprehensive and well-written tutorial will help you improve every telephone interaction you have with your valued customers.
Author: Jeannie Davis
Publisher: Now Hear This
ISBN: 9780944918043
Category : Customer services
Languages : en
Pages : 0
Get Book Here
Book Description
Beyond Hello won first place in the Business Category of the Colorado Independent Publishers Association (CIPA) Annual Book Awards. And has appeared on the Tattered Cover (Denver, CO) Bookstore's Top 10 Best Selling Business Books List several times.The book's tone is conversational, allowing readers to focus on painting a positive self-portrait. It includes exercises, stories and examples of how attitude, telephone etiquette, communication styles and listening skills impact the bottom line. Each chapter offers value-added tips to help improve rapport-building skills, enhance customer interaction and retain and strengthen relationships through excellent customer service. This comprehensive and well-written tutorial will help you improve every telephone interaction you have with your valued customers.
Author: Kristi Blakeway
Publisher:
ISBN: 9781951131913
Category : Biography & Autobiography
Languages : en
Pages : 196
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Book Description
Every one of us has a story worth hearing. In 2009, Kristi Blakeway invited her students to give back to the homeless in Canada's poorest neighborhood-Vancouver's Downtown Eastside. Rather than handing out food and clothing, Blakeway and her students invited the homeless to tell their stories. What was meant to be a one-day act of giving spiraled into a decade-long labor of love.Beyond HELLO is a compilation of stories from the streets blended with wisdom gained from those who have lost it all. Blakeway weaves life stories of the homeless community with her personal and unexpected journey into forgiveness. She encourages us all to go Beyond HELLO, to see those who are often invisible, to connect with compassion, and to rekindle the human spirit one conversation at a time. With each book sold, a donation will be made to A Better Life Foundation to buy a meal for someone living on the streets."Kristi's commitment to listen to people as they share their stories about who they are, where they come from and who they want to be touches upon the humanity of those who have been forgotten." Selina RobinsonBC Minister of Housing"Isolation is the single biggest cause of addiction and instability. By connecting with those in need, we deepen our understanding of the issues, create space for healing, and open our hearts to the solutions. I hope that everyone can see themselves through Kristi's example and help to create better lives for all of us. The time is now."Mark BrandCEO - Mark Brand Inc. & A Better Life Foundation
Author:
Publisher: DIANE Publishing
ISBN: 1428926852
Category : Language and languages
Languages : en
Pages : 105
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Book Description
"People learn languages at different rates and in different ways. This book can help individuals develop strategies for increasing their language competency, discover how they learn best, and continue self-directed language learning after formal training."--Peace Corps web site
Author: Kym Roberts
Publisher: Lyrical Underground
ISBN: 1601837364
Category : Fiction
Languages : en
Pages : 205
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Book Description
Charli Rae Warren doesn’t plan on striking it rich as the owner of an independent bookstore in Hazel Rock, Texas—especially one with a pink armadillo as its mascot. But when an ingenious advertising campaign puts her business on the map, it ropes in some deadly publicity . . . Charli can’t believe writer Lucy Barton has agreed to promote her latest Midnight Poet Society novel at The Book Barn Princess—or that there’s only a week-and-a-half to prepare for the signing. It’s all because of The Book Seekers, a smartphone app created by her cousin Jamal exclusively for Charli’s bookstore, which sends fans on a virtual scavenger hunt around town for a chance to meet the bestselling author. But as soon as it goes live, people turn up dead . . . Someone’s using The Book Seekers to track victims and copycat the fictional Midnight Poet Society homicides, and horrified locals suspect Jamal could be the mastermind behind the crimes. While Charli readies the Barn for a stampede of new customers, it’ll take true grit to shelve the culprit before her brainy cousin gets locked behind bars, Ms. Barton backs out of the visit, and she finds herself up a creek—with a serial killer holding the paddle!
Author: Joseph Smigelski
Publisher: Lulu.com
ISBN: 0557096456
Category : Fiction
Languages : en
Pages : 289
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Book Description
Included in this collection are tales of growing up in a Catholic high school, trying to make it big in the New York City rock'n'roll scene, and dealing with death and injustice. The title story is about a young boy who thinks the devil has driven into his father's gas station.
Author: Stephen King
Publisher: Simon and Schuster
ISBN: 1501163426
Category : Fiction
Languages : en
Pages : 722
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Book Description
In this spectacular New York Times bestselling father/son collaboration that “barrels along like a freight train” (Publishers Weekly), Stephen King and Owen King tell the highest of high-stakes stories: what might happen if women disappeared from the world of men? In a future so real and near it might be now, something happens when women go to sleep: they become shrouded in a cocoon-like gauze. If they are awakened, if the gauze wrapping their bodies is disturbed or violated, the women become feral and spectacularly violent. And while they sleep they go to another place, a better place, where harmony prevails and conflict is rare. One woman, the mysterious “Eve Black,” is immune to the blessing or curse of the sleeping disease. Is Eve a medical anomaly to be studied? Or is she a demon who must be slain? Abandoned, left to their increasingly primal urges, the men divide into warring factions, some wanted to kill Eve, some to save her. Others exploit the chaos to wreak their own vengeance on new enemies. All turn to violence in a suddenly all-male world. Set in a small Appalachian town whose primary employer is a woman’s prison, Sleeping Beauties is a wildly provocative, gloriously dramatic father-son collaboration that feels particularly urgent and relevant today.
Author: Laurence Moroney
Publisher: "O'Reilly Media, Inc."
ISBN: 1098101715
Category : Computers
Languages : en
Pages : 329
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Book Description
Chapter 2. Introduction to Computer Vision -- Using Neurons for Vision -- Your First Classifier: Recognizing Clothing Items -- The Data: Fashion MNIST -- A Model Architecture to Parse Fashion MNIST -- Coding the Fashion MNIST Model -- Transfer Learning for Computer Vision -- Summary -- Chapter 3. Introduction to ML Kit -- Building a Face Detection App on Android -- Step 1: Create the App with Android Studio -- Step 2: Add and Configure ML Kit -- Step 3: Define the User Interface -- Step 4: Add the Images as Assets -- Step 5: Load the UI with a Default Picture.
Author: Bryan James
Publisher: Lulu.com
ISBN: 1409296806
Category : Humor
Languages : en
Pages : 176
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Book Description
An alien, who is more than a little green, travels to Earth to spy it out for a future invasion. His reports home keep getting mislaid in China, but is this all for real, or is somebody just getting careless with SF manuscripts.
Author: Jeanne Martinet
Publisher: Macmillan
ISBN: 1250061768
Category : Language Arts & Disciplines
Languages : en
Pages : 268
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Book Description
Fully revised and updated—with her trademark wit and practicality, Jeanne Martinet hands over the keys to feeling at ease in any social situation
Author: Jeanne Martinet
Publisher: St. Martin's Griffin
ISBN: 1250094089
Category : Self-Help
Languages : en
Pages : 149
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Book Description
Whoever said "First comes love, then comes marriage" was forgetting a slice of living hell we call dating. Happily, women everywhere can now rely on Jeanne Martinet, the mingling maven who's already helped transform hordes of ungainly souls into social swans.In this uniquely useful and funny book, she delivers anecdotes, dead-on insights, and men-tested, ready-to-use lines for every dating situation, no matter how awkward, exciting, unusual, or just plain mortifying.
