Author: Jasna K. Schwind
Publisher: IAP
ISBN: 1607526174
Category : Education
Languages : en
Pages : 136
Book Description
The six writers in this book explore the contribution and the transferability of narrative inquiry from curriculum studies to daily life in education and in healthcare. They examine the interconnectivity of reconstructed experience with the construction of disciplinary identity and knowledge. Thinking narratively, they write auto/biographically about relationships between teachers, students, nurses, colleagues, and/or people in their care. As narrative inquirers, they are curious how research moves forward professional situations in education and healthcare. The narrative plotlines of knowledge construction, curriculum building and identity formation thread through the chapters. In education and healthcare, the reconstructed experience of a teacher is shown to be foundational to curriculum content and processes. In nursing education, we see congruence between narrative inquiry (Clandinin & Connelly, 1995, 2000; Connelly & Clandinin, 1988, 1999) as a process that includes the teacher-researcher as co-participant; and, theorists, such as Watson (1999), include the nurse in the caring situation as shapers of the experience of people in their care. As practitioner-researchers, teachers in education and healthcare construct who they are and how they are in relationship in the context of social situations. Inquiry, not certainty (Dewey, 1929), is a life stance that is formative for education. Practitioners in education and in healthcare will be interested in this book as a way to make meaning of their experience. Policymakers and administrators will be interested in this book as a way of conceptualizing teachers’ knowledge as a source of curriculum. Researchers will be interested in this book as a demonstration of how narrative inquiry illuminates ways of being that are educative and an innovative way to study curriculum.
From Experience to Relationships
Author: Jasna K. Schwind
Publisher: IAP
ISBN: 1607526174
Category : Education
Languages : en
Pages : 136
Book Description
The six writers in this book explore the contribution and the transferability of narrative inquiry from curriculum studies to daily life in education and in healthcare. They examine the interconnectivity of reconstructed experience with the construction of disciplinary identity and knowledge. Thinking narratively, they write auto/biographically about relationships between teachers, students, nurses, colleagues, and/or people in their care. As narrative inquirers, they are curious how research moves forward professional situations in education and healthcare. The narrative plotlines of knowledge construction, curriculum building and identity formation thread through the chapters. In education and healthcare, the reconstructed experience of a teacher is shown to be foundational to curriculum content and processes. In nursing education, we see congruence between narrative inquiry (Clandinin & Connelly, 1995, 2000; Connelly & Clandinin, 1988, 1999) as a process that includes the teacher-researcher as co-participant; and, theorists, such as Watson (1999), include the nurse in the caring situation as shapers of the experience of people in their care. As practitioner-researchers, teachers in education and healthcare construct who they are and how they are in relationship in the context of social situations. Inquiry, not certainty (Dewey, 1929), is a life stance that is formative for education. Practitioners in education and in healthcare will be interested in this book as a way to make meaning of their experience. Policymakers and administrators will be interested in this book as a way of conceptualizing teachers’ knowledge as a source of curriculum. Researchers will be interested in this book as a demonstration of how narrative inquiry illuminates ways of being that are educative and an innovative way to study curriculum.
Publisher: IAP
ISBN: 1607526174
Category : Education
Languages : en
Pages : 136
Book Description
The six writers in this book explore the contribution and the transferability of narrative inquiry from curriculum studies to daily life in education and in healthcare. They examine the interconnectivity of reconstructed experience with the construction of disciplinary identity and knowledge. Thinking narratively, they write auto/biographically about relationships between teachers, students, nurses, colleagues, and/or people in their care. As narrative inquirers, they are curious how research moves forward professional situations in education and healthcare. The narrative plotlines of knowledge construction, curriculum building and identity formation thread through the chapters. In education and healthcare, the reconstructed experience of a teacher is shown to be foundational to curriculum content and processes. In nursing education, we see congruence between narrative inquiry (Clandinin & Connelly, 1995, 2000; Connelly & Clandinin, 1988, 1999) as a process that includes the teacher-researcher as co-participant; and, theorists, such as Watson (1999), include the nurse in the caring situation as shapers of the experience of people in their care. As practitioner-researchers, teachers in education and healthcare construct who they are and how they are in relationship in the context of social situations. Inquiry, not certainty (Dewey, 1929), is a life stance that is formative for education. Practitioners in education and in healthcare will be interested in this book as a way to make meaning of their experience. Policymakers and administrators will be interested in this book as a way of conceptualizing teachers’ knowledge as a source of curriculum. Researchers will be interested in this book as a demonstration of how narrative inquiry illuminates ways of being that are educative and an innovative way to study curriculum.
Loving Choices
Author: Bruce Fisher
Publisher: Impact Publishers
ISBN: 9781886230309
Category : Family & Relationships
Languages : en
Pages : 260
Book Description
The author of "Rebuilding" has created a powerful, personal, practical, and provocative guide to building new and lasting, loving relationships. "Loving Choices" is packed with insights, exercises, and examples to help readers turn life's challenges into loving choices.
Publisher: Impact Publishers
ISBN: 9781886230309
Category : Family & Relationships
Languages : en
Pages : 260
Book Description
The author of "Rebuilding" has created a powerful, personal, practical, and provocative guide to building new and lasting, loving relationships. "Loving Choices" is packed with insights, exercises, and examples to help readers turn life's challenges into loving choices.
Relationship-Rich Education
Author: Peter Felten
Publisher: Johns Hopkins University Press
ISBN: 1421439360
Category : Education
Languages : en
Pages : 207
Book Description
A mentor, advisor, or even a friend? Making connections in college makes all the difference. What single factor makes for an excellent college education? As it turns out, it's pretty simple: human relationships. Decades of research demonstrate the transformative potential and the lasting legacies of a relationship-rich college experience. Critics suggest that to build connections with peers, faculty, staff, and other mentors is expensive and only an option at elite institutions where instructors have the luxury of time with students. But in this revelatory book brimming with the voices of students, faculty, and staff from across the country, Peter Felten and Leo M. Lambert argue that relationship-rich environments can and should exist for all students at all types of institutions. In Relationship-Rich Education, Felten and Lambert demonstrate that for relationships to be central in undergraduate education, colleges and universities do not require immense resources, privileged students, or specially qualified faculty and staff. All students learn best in an environment characterized by high expectation and high support, and all faculty and staff can learn to teach and work in ways that enable relationship-based education. Emphasizing the centrality of the classroom experience to fostering quality relationships, Felten and Lambert focus on students' influence in shaping the learning environment for their peers, as well as the key difference a single, well-timed conversation can make in a student's life. They also stress that relationship-rich education is particularly important for first-generation college students, who bring significant capacities to college but often face long-standing inequities and barriers to attaining their educational aspirations. Drawing on nearly 400 interviews with students, faculty, and staff at 29 higher education institutions across the country, Relationship-Rich Education provides readers with practical advice on how they can develop and sustain powerful relationship-based learning in their own contexts. Ultimately, the book is an invitation—and a challenge—for faculty, administrators, and student life staff to move relationships from the periphery to the center of undergraduate education.
Publisher: Johns Hopkins University Press
ISBN: 1421439360
Category : Education
Languages : en
Pages : 207
Book Description
A mentor, advisor, or even a friend? Making connections in college makes all the difference. What single factor makes for an excellent college education? As it turns out, it's pretty simple: human relationships. Decades of research demonstrate the transformative potential and the lasting legacies of a relationship-rich college experience. Critics suggest that to build connections with peers, faculty, staff, and other mentors is expensive and only an option at elite institutions where instructors have the luxury of time with students. But in this revelatory book brimming with the voices of students, faculty, and staff from across the country, Peter Felten and Leo M. Lambert argue that relationship-rich environments can and should exist for all students at all types of institutions. In Relationship-Rich Education, Felten and Lambert demonstrate that for relationships to be central in undergraduate education, colleges and universities do not require immense resources, privileged students, or specially qualified faculty and staff. All students learn best in an environment characterized by high expectation and high support, and all faculty and staff can learn to teach and work in ways that enable relationship-based education. Emphasizing the centrality of the classroom experience to fostering quality relationships, Felten and Lambert focus on students' influence in shaping the learning environment for their peers, as well as the key difference a single, well-timed conversation can make in a student's life. They also stress that relationship-rich education is particularly important for first-generation college students, who bring significant capacities to college but often face long-standing inequities and barriers to attaining their educational aspirations. Drawing on nearly 400 interviews with students, faculty, and staff at 29 higher education institutions across the country, Relationship-Rich Education provides readers with practical advice on how they can develop and sustain powerful relationship-based learning in their own contexts. Ultimately, the book is an invitation—and a challenge—for faculty, administrators, and student life staff to move relationships from the periphery to the center of undergraduate education.
The Untethered Relationship
Author: Chris G. Moon
Publisher: Greenleaf Book Group
ISBN: 1626343918
Category : Family & Relationships
Languages : en
Pages : 279
Book Description
Release Your Expectations and Experience Your True Self The Untethered Relationship is a compelling, thought-provoking guide to unleashing the inherent potential of our relationships. Author Chris Moon guides you through eight principles that upend traditional ways of thinking about relationships. The Untethered Relationship will help you be better to yourself, your partner, and your family. By taking charge of your own happiness, striving for emotional maturity, and embracing your true self, you can unlock the “true happiness, love, wisdom, and limitless creative intelligence” that is inherent in everyone and experience more fulfilling relationships in every aspect of your life.
Publisher: Greenleaf Book Group
ISBN: 1626343918
Category : Family & Relationships
Languages : en
Pages : 279
Book Description
Release Your Expectations and Experience Your True Self The Untethered Relationship is a compelling, thought-provoking guide to unleashing the inherent potential of our relationships. Author Chris Moon guides you through eight principles that upend traditional ways of thinking about relationships. The Untethered Relationship will help you be better to yourself, your partner, and your family. By taking charge of your own happiness, striving for emotional maturity, and embracing your true self, you can unlock the “true happiness, love, wisdom, and limitless creative intelligence” that is inherent in everyone and experience more fulfilling relationships in every aspect of your life.
Managing Customer Experience and Relationships
Author: Don Peppers
Publisher: John Wiley & Sons
ISBN: 1119815347
Category : Business & Economics
Languages : en
Pages : 517
Book Description
Every business on the planet is trying to maximize the value created by its customers Learn how to do it, step by step, in this newly revised Fourth Edition of Managing Customer Experience and Relationships: A Strategic Framework. Written by Don Peppers and Martha Rogers, Ph.D., recognized for decades as two of the world's leading experts on customer experience issues, the book combines theory, case studies, and strategic analyses to guide a company on its own quest to position its customers at the very center of its business model, and to "treat different customers differently." This latest edition adds new material including: How to manage the mass-customization principles that drive digital interactions How to understand and manage data-driven marketing analytics issues, without having to do the math How to implement and monitor customer success management, the new discipline that has arisen alongside software-as-a-service businesses How to deal with the increasing threat to privacy, autonomy, and competition posed by the big tech companies like Facebook, Amazon, and Google Teaching slide decks to accompany the book, author-written test banks for all chapters, a complete glossary for the field, and full indexing Ideal not just for students, but for managers, executives, and other business leaders, Managing Customer Experience and Relationships should prove an indispensable resource for marketing, sales, or customer service professionals in both the B2C and B2B world.
Publisher: John Wiley & Sons
ISBN: 1119815347
Category : Business & Economics
Languages : en
Pages : 517
Book Description
Every business on the planet is trying to maximize the value created by its customers Learn how to do it, step by step, in this newly revised Fourth Edition of Managing Customer Experience and Relationships: A Strategic Framework. Written by Don Peppers and Martha Rogers, Ph.D., recognized for decades as two of the world's leading experts on customer experience issues, the book combines theory, case studies, and strategic analyses to guide a company on its own quest to position its customers at the very center of its business model, and to "treat different customers differently." This latest edition adds new material including: How to manage the mass-customization principles that drive digital interactions How to understand and manage data-driven marketing analytics issues, without having to do the math How to implement and monitor customer success management, the new discipline that has arisen alongside software-as-a-service businesses How to deal with the increasing threat to privacy, autonomy, and competition posed by the big tech companies like Facebook, Amazon, and Google Teaching slide decks to accompany the book, author-written test banks for all chapters, a complete glossary for the field, and full indexing Ideal not just for students, but for managers, executives, and other business leaders, Managing Customer Experience and Relationships should prove an indispensable resource for marketing, sales, or customer service professionals in both the B2C and B2B world.
Relationship Reset
Author: Jen Elmquist
Publisher: Risk
ISBN: 9780997458107
Category : Couples therapy
Languages : en
Pages : 274
Book Description
Relationship Reset reveals the secrets to becoming a better couple through exposing valuable information from current research and identifying critical insights that make relating easier. By reading Relationship Reset you will learn: The Core Elements--define what's "normal" for your relationship to experience and how to navigate through the tough spots. The Mind Benders--learn to take personal, thought shifting actions that will change your relationship for the better. The Muscle Builders--engage in exercises together that will strengthen and stabilize your love for a lifetime. Crafted specifically for all couples, Relationship Reset focuses on making committed relationships last by offering simple and essential skills in an interactive format. Whether at the beginning of your union or well down the road, this book will revolutionize your relationship
Publisher: Risk
ISBN: 9780997458107
Category : Couples therapy
Languages : en
Pages : 274
Book Description
Relationship Reset reveals the secrets to becoming a better couple through exposing valuable information from current research and identifying critical insights that make relating easier. By reading Relationship Reset you will learn: The Core Elements--define what's "normal" for your relationship to experience and how to navigate through the tough spots. The Mind Benders--learn to take personal, thought shifting actions that will change your relationship for the better. The Muscle Builders--engage in exercises together that will strengthen and stabilize your love for a lifetime. Crafted specifically for all couples, Relationship Reset focuses on making committed relationships last by offering simple and essential skills in an interactive format. Whether at the beginning of your union or well down the road, this book will revolutionize your relationship
Human Relationships and the Experience of God
Author: Michael St. Clair
Publisher: Wipf and Stock Publishers
ISBN: 1592448666
Category : Religion
Languages : en
Pages : 111
Book Description
When people are interested in the spiritual life they are, 'de facto', saying: I deeply value relationships - relationships with themselves, others, and God. Spirituality and an appreciation of the relationships they have go hand in hand.Given this, when we turn to contemporary psychology, the school of thought which seems so naturally relevant and supportive to those interested in spiritual maturity is object relations theory. However, since this sophisticated approach to understanding the human person is quite complex in that it stands on the psychological shoulders of a great deal of previous psychoanalytic thought and practice, to mine this theoretical jewel and apply it to further the appreciation of one's own or someone else's spiritual life has been quite difficult for most people. And so, the development of a basic work on object relations theory and the spiritual life has been sorely needed.With this in mind, Michael St. Clair, the author of the widely-read and respected book 'Object Relations and Self Psychology', and a person possessing extensive theological background as well as graduate-level teaching and clinical experience in pastoral counseling and the integration of psychology and religion, was asked to prepare a book on the topic.The result is a volume that presents not only principles that are understandable and enlightening, but also psychological illustrations that offer a clear connection with religious experience. In addition, although St. Clair doesn't skirt the issues and controversies or subtle nuances that are open to question when one attempts an integration of psychology and spirituality from a particular vantage point, first and foremost this book is a practical work. In this regard it serves to be stimulating in one's reflection about the spiritual life: one's own and that of those persons who come to us for guidance.This volume provides a real service to those of us who wish to see in an intelligent way what contributions modern psychology from an object relations perspective can make to our efforts to walk honestly and faithfully with God as we walk with others.
Publisher: Wipf and Stock Publishers
ISBN: 1592448666
Category : Religion
Languages : en
Pages : 111
Book Description
When people are interested in the spiritual life they are, 'de facto', saying: I deeply value relationships - relationships with themselves, others, and God. Spirituality and an appreciation of the relationships they have go hand in hand.Given this, when we turn to contemporary psychology, the school of thought which seems so naturally relevant and supportive to those interested in spiritual maturity is object relations theory. However, since this sophisticated approach to understanding the human person is quite complex in that it stands on the psychological shoulders of a great deal of previous psychoanalytic thought and practice, to mine this theoretical jewel and apply it to further the appreciation of one's own or someone else's spiritual life has been quite difficult for most people. And so, the development of a basic work on object relations theory and the spiritual life has been sorely needed.With this in mind, Michael St. Clair, the author of the widely-read and respected book 'Object Relations and Self Psychology', and a person possessing extensive theological background as well as graduate-level teaching and clinical experience in pastoral counseling and the integration of psychology and religion, was asked to prepare a book on the topic.The result is a volume that presents not only principles that are understandable and enlightening, but also psychological illustrations that offer a clear connection with religious experience. In addition, although St. Clair doesn't skirt the issues and controversies or subtle nuances that are open to question when one attempts an integration of psychology and spirituality from a particular vantage point, first and foremost this book is a practical work. In this regard it serves to be stimulating in one's reflection about the spiritual life: one's own and that of those persons who come to us for guidance.This volume provides a real service to those of us who wish to see in an intelligent way what contributions modern psychology from an object relations perspective can make to our efforts to walk honestly and faithfully with God as we walk with others.
The Soulmate Experience
Author: Mali Apple
Publisher: A Higher Possibility
ISBN: 0984562214
Category : Family & Relationships
Languages : en
Pages : 293
Book Description
International Book Awards Gold Medal: Relationships Living Now Awards Silver Medal: Marriage Since it was first published, The Soulmate Experience has helped thousands of people around the world create relationships that are intimately connected on all levels—emotional, intellectual, sexual, and spiritual—and a continual source of love, inspiration, and joy. Whether you're single and searching for the love of your life—or want more connection and excitement in the relationship you already have—The Soulmate Experience will give you essential advice and practical techniques for • Attracting someone with soulmate potential—or bringing more of the soulmate experience into the relationship you’re in • Cultivating mutual and profound feelings of love, trust, and appreciation • Experiencing deep, meaningful intimacy on every level: physical, emotional, intellectual, and spiritual • Turning judgment and blame into compassion and understanding • Supporting each other in unlocking your full potential in every area of your lives • Transforming the energy of jealousy into passion and desire • Approaching even the toughest challenges in ways that bring you closer together • Keeping the love and passion in your relationship fully alive, every single day The life-changing ideas in this book—and the inspiring stories of real people putting them into practice—will guide you in creating your soulmate experience: a shared adventure of heart-centered connection, soulful intimacy, and lasting love.
Publisher: A Higher Possibility
ISBN: 0984562214
Category : Family & Relationships
Languages : en
Pages : 293
Book Description
International Book Awards Gold Medal: Relationships Living Now Awards Silver Medal: Marriage Since it was first published, The Soulmate Experience has helped thousands of people around the world create relationships that are intimately connected on all levels—emotional, intellectual, sexual, and spiritual—and a continual source of love, inspiration, and joy. Whether you're single and searching for the love of your life—or want more connection and excitement in the relationship you already have—The Soulmate Experience will give you essential advice and practical techniques for • Attracting someone with soulmate potential—or bringing more of the soulmate experience into the relationship you’re in • Cultivating mutual and profound feelings of love, trust, and appreciation • Experiencing deep, meaningful intimacy on every level: physical, emotional, intellectual, and spiritual • Turning judgment and blame into compassion and understanding • Supporting each other in unlocking your full potential in every area of your lives • Transforming the energy of jealousy into passion and desire • Approaching even the toughest challenges in ways that bring you closer together • Keeping the love and passion in your relationship fully alive, every single day The life-changing ideas in this book—and the inspiring stories of real people putting them into practice—will guide you in creating your soulmate experience: a shared adventure of heart-centered connection, soulful intimacy, and lasting love.
Relationship Marketing
Author: Steve Baron
Publisher: SAGE
ISBN: 1446200310
Category : Business & Economics
Languages : en
Pages : 217
Book Description
The relationship between a market and a consumer is complex. Far from simply an exchange of services there is an often complex transaction of feeling, meaning and experience. How does the study of relationship marketing interpret this? In this exciting new book the authors explore the factors of relationship marketing in its contemporary context, with the consumer in mind. From the experience of a football club supporter to experiences of gap year travel, to text messaging behaviour, and to using the library, the focus of this text is on the consumer perspective. From this angle, issues of relationship marketing, and its management, take on a new and exciting bearing. Topics examined include: frameworks for analyzing the consumer experience; consumer communities; issues of customer loyalty; the impact of ICT on relationship marketing; and the creative consumer. Each chapter is supported by - or based on - an in-depth case study, many of which are drawn from the authors′ research.
Publisher: SAGE
ISBN: 1446200310
Category : Business & Economics
Languages : en
Pages : 217
Book Description
The relationship between a market and a consumer is complex. Far from simply an exchange of services there is an often complex transaction of feeling, meaning and experience. How does the study of relationship marketing interpret this? In this exciting new book the authors explore the factors of relationship marketing in its contemporary context, with the consumer in mind. From the experience of a football club supporter to experiences of gap year travel, to text messaging behaviour, and to using the library, the focus of this text is on the consumer perspective. From this angle, issues of relationship marketing, and its management, take on a new and exciting bearing. Topics examined include: frameworks for analyzing the consumer experience; consumer communities; issues of customer loyalty; the impact of ICT on relationship marketing; and the creative consumer. Each chapter is supported by - or based on - an in-depth case study, many of which are drawn from the authors′ research.
The Experience
Author: Bruce Loeffler
Publisher: John Wiley & Sons
ISBN: 1119028655
Category : Business & Economics
Languages : en
Pages : 311
Book Description
Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience — the Walt Disney Company. Co-Author Bruce Loeffler spent ten years at Disney World overseeing service excellence, and has partnered with Brian T. Church in this book, to show you how to bring that same level of care and value to your own organization. Based on the I. C.A.R.E. model, the five principles — Impression, Connection, Attitude, Response, and Exceptionals — give you a solid framework upon which to raise the level of your customer experience. You will learn how to identify your customer service issues and what level of Experience you are currently offering. You can then determine exactly what the "customer experience" should be for your company, and the changes required to make it happen. The Walt Disney Company is the most recognized name in the world for customer service. The "Disney Experience" draws customers from all around the world,. This book describes what it takes to achieve that level of Experience, and how any organization can do it with the right strategy and attention to detail. When the Experience is enhanced, the opportunity arises to convert customers to ambassadors who will share their Experience with others. Find "the experience" and what it means to the Organization Learn the five levels of experience, and why most companies fail at it Identify service problems that face every company in the marketplace Utilize the Experience Quotient and apply the I. C.A.R.E. principles Learn how to convert customers to ambassadors who share their story with others Customers are the lifeblood of business. A great product offering isn't enough in today's marketplace, where everyone's looking for an "experience.” Imagine the kind of value a Disney-level customer experience could bring to your organization. The Experience is a guide to getting there, from an insider's perspective.
Publisher: John Wiley & Sons
ISBN: 1119028655
Category : Business & Economics
Languages : en
Pages : 311
Book Description
Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience — the Walt Disney Company. Co-Author Bruce Loeffler spent ten years at Disney World overseeing service excellence, and has partnered with Brian T. Church in this book, to show you how to bring that same level of care and value to your own organization. Based on the I. C.A.R.E. model, the five principles — Impression, Connection, Attitude, Response, and Exceptionals — give you a solid framework upon which to raise the level of your customer experience. You will learn how to identify your customer service issues and what level of Experience you are currently offering. You can then determine exactly what the "customer experience" should be for your company, and the changes required to make it happen. The Walt Disney Company is the most recognized name in the world for customer service. The "Disney Experience" draws customers from all around the world,. This book describes what it takes to achieve that level of Experience, and how any organization can do it with the right strategy and attention to detail. When the Experience is enhanced, the opportunity arises to convert customers to ambassadors who will share their Experience with others. Find "the experience" and what it means to the Organization Learn the five levels of experience, and why most companies fail at it Identify service problems that face every company in the marketplace Utilize the Experience Quotient and apply the I. C.A.R.E. principles Learn how to convert customers to ambassadors who share their story with others Customers are the lifeblood of business. A great product offering isn't enough in today's marketplace, where everyone's looking for an "experience.” Imagine the kind of value a Disney-level customer experience could bring to your organization. The Experience is a guide to getting there, from an insider's perspective.