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Author: Madan Birla
Publisher: John Wiley & Sons
ISBN: 0471715794
Category : Business & Economics
Languages : en
Pages : 242
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Book Description
An inside look at leadership practices that enabled the world's leading shipping company to outthink and outperform its competition Using firsthand accounts from top leaders at FedEx, FedEx Delivers explains how the company became an international powerhouse and one of the most trusted global brands by using leadership practices that tapped into the creativity and commitment of its employees. Both a compelling business story and a prescription for business success, FedEx Delivers presents a model to show how these practices created and sustained an innovation culture. Readers will learn how to apply this model to their organizations for developing a culture of innovation that evolves with the times and offers fresh solutions to new challenges. Innovative thinking and disciplined execution are what made FedEx a market leader, and they can help any business in any industry do the same. Each chapter covers a different aspect of innovation with real-life stories that highlight its effectiveness, and offers valuable ideas that lead managers through the process of implementing those practices. By breaking innovation down to its three simplest steps-generation, acceptance, and implementation of ideas-and offering proven leadership practices that really work, FedEx Delivers offers unique insight and invaluable advice on building an organization that can adapt to any challenge and meet any goal in today's highly competitive global economy.
Author: Madan Birla
Publisher: Wiley + ORM
ISBN: 1118428978
Category : Business & Economics
Languages : en
Pages : 167
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Book Description
An inside look at leadership practices that enabled the world's leading shipping company to outthink and outperform its competition Using firsthand accounts from top leaders at FedEx, FedEx Delivers explains how the company became an international powerhouse and one of the most trusted global brands by using leadership practices that tapped into the creativity and commitment of its employees. Both a compelling business story and a prescription for business success, FedEx Delivers presents a model to show how these practices created and sustained an innovation culture. Readers will learn how to apply this model to their organizations for developing a culture of innovation that evolves with the times and offers fresh solutions to new challenges. Innovative thinking and disciplined execution are what made FedEx a market leader, and they can help any business in any industry do the same. Each chapter covers a different aspect of innovation with real-life stories that highlight its effectiveness, and offers valuable ideas that lead managers through the process of implementing those practices. By breaking innovation down to its three simplest steps-generation, acceptance, and implementation of ideas-and offering proven leadership practices that really work, FedEx Delivers offers unique insight and invaluable advice on building an organization that can adapt to any challenge and meet any goal in today's highly competitive global economy.
Author: Madan Birla
Publisher: John Wiley & Sons
ISBN: 0471715794
Category : Business & Economics
Languages : en
Pages : 242
Get Book Here
Book Description
An inside look at leadership practices that enabled the world's leading shipping company to outthink and outperform its competition Using firsthand accounts from top leaders at FedEx, FedEx Delivers explains how the company became an international powerhouse and one of the most trusted global brands by using leadership practices that tapped into the creativity and commitment of its employees. Both a compelling business story and a prescription for business success, FedEx Delivers presents a model to show how these practices created and sustained an innovation culture. Readers will learn how to apply this model to their organizations for developing a culture of innovation that evolves with the times and offers fresh solutions to new challenges. Innovative thinking and disciplined execution are what made FedEx a market leader, and they can help any business in any industry do the same. Each chapter covers a different aspect of innovation with real-life stories that highlight its effectiveness, and offers valuable ideas that lead managers through the process of implementing those practices. By breaking innovation down to its three simplest steps-generation, acceptance, and implementation of ideas-and offering proven leadership practices that really work, FedEx Delivers offers unique insight and invaluable advice on building an organization that can adapt to any challenge and meet any goal in today's highly competitive global economy.
Author: William T. Dennis
Publisher: William Dennis
ISBN: 9781461021544
Category : Transportation
Languages : en
Pages : 212
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Book Description
The book is about an industry that provides fast, reliable, on-demand, global door-to-door movement of goods. Author gives the information a practical orientation that will be useful to college business students and transportation professionals. Novice interested in the parcel delivery industry will find the book a valuable source of information. Section I, provides a brief history of the parcel delivery industry, the dominant carriers, and issues critical to the effective purchase and use of their services. Key topics covered in Section II are, basic packaging guidelines, packaging materials, packaging testing, and implementing a vendor compliance program. Section III outlines basic guidelines managers can use to lower shipping costs and increase their company's competitiveness. Key topics discussed are, selecting a carrier, audit and payment firms, accessorial charges, size and weight restrictions, loss and damage claims, and contracting. Material presented in Section IV, Appendices and Section V, Glossary Shipping Terms is supplemental information.
Author: Roger Frock
Publisher: Berrett-Koehler Publishers
ISBN: 157675880X
Category : Business & Economics
Languages : en
Pages : 259
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Book Description
From one of the founding executives of FedEx comes the first full inside story of how Fed Ex came to be one of the world's most successful, innovative, and admired companies. Frock reveals the details of how the company was conceived, launched, and kept afloat despite incredible obstacles.
Author: Michael D. Basch
Publisher: FT Press
ISBN: 0130353310
Category : Consumer satisfaction
Languages : en
Pages : 638
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Book Description
The executive who pioneered FedEx's legendary customer culture shows exactly how to go beyond talk and make it happen for real. Basch identifies the key cultural obstacles and leadership failures that dilute customer focus, and demonstrates how to build systems and structures that help good people deliver great customer service.
Author: Edie Hand
Publisher:
ISBN: 9780578737478
Category :
Languages : en
Pages :
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Book Description
Prepare to take a journey into the lives and minds of some of the most successful women in their industry. Throughout your career, you will likely read many books to provide guidance, knowledge and inspiration along the way to reaching your goals. You will be hard pressed to find more inspiring stories of courage and perseverance than those in this book. True Grit - Stories from FedEx female leaders is about taking those tough times in life and turning them into motivation for excellence. By reading this book, you get an inside view into the lives and careers of amazing women who have overcome adversities in order to excel. You will walk away from this book with real life examples of how to grow from any challenge and likely feel as though you have made 17 new friends along the way.
Author: Dave Hirschman
Publisher: HarperCollins
ISBN: 0062850385
Category : True Crime
Languages : en
Pages : 336
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Book Description
The unbelievable true story of three pilots flying a routine Federal Express flight who must call on their inner courage, strength, and ability to stop a bitter, suicidal hijacker from killing them, and thousands of people below. David Sanders, Jim Tucker, and Andy Peterson had taken off on a regular “out-and-back,” delivering and picking up packages for FedEx’s next-day service. They had one jumpseat passenger, an off-duty colleague who they assumed was simply taking advantage of the FedEx perk allowing virtually all employees to ride the company jets for free. The shock came twenty minutes later. Before the plane had reached its normal cruising altitude, the lone passenger attacked the pilots with hammers and a spear gun. He’d had his diabolical plan in the works for months: by crashing the plane into the Federal Express Memphis hub, he’d ruin the company, which he felt had treated him unfairly. With superhuman strength fueled by sheer fury, the attacker struck the pilots again and again. What he didn’t count on was the skill and intelligence of the pilots. While Sanders and Peterson tried to stop the relentless battering, copilot Tucker swung the aircraft into dangerous flight maneuvers in an attempt to literally knock the man off his feet. In Hijacked, Dave Hirschman vividly re-creates this hair-raising battle of wills, giving each pilot’s point of view and drawing on his own experiences as a pilot to take us inside that fateful day.
Author: Plunkett Research Ltd
Publisher: Plunkett Research, Ltd.
ISBN: 159392044X
Category : Business & Economics
Languages : en
Pages : 673
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Book Description
This immense, global sector is vital to all businesses. This book covers exciting trends in supply chain and logistics management, transportation, intermodal shipment systems and advanced technologies. Market analysis, statistics and trends included. Contains profiles of the 500 leading firms.
Author: Dale Belman
Publisher: Routledge
ISBN: 1351143948
Category : Business & Economics
Languages : en
Pages : 328
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Book Description
Trucking in the Age of Information provides a comprehensive overview of the contemporary trucking industry. Prior research on trucking has focused on the effects of deregulation on the industry, but the industry's current transformation is driven by information technology, emerging business strategies, globalization of commodity production and the rise of package express and logistics. The volume brings together acknowledged and emerging scholars of the industry including Thomas Corsi (University of Maryland), Chelsea White III (Georgia Tech), Starr McMullen (Oregon State University), Will Mitchell (Duke University), Jeff Liker (University of Michigan), Francine LaFontaine (University of Michigan), Kristen Monaco (California State University at Long Beach) and Michael Conyngham (International Brotherhood of Teamsters) to address issues including technological change, third party logistics, lean trucking, driver safety and health, homeland security and the consolidation of trucking services. Each chapter provides an overview of industry issues and a discussion of current research.
Author: Gianpaolo Ghiani
Publisher: John Wiley & Sons
ISBN: 1119789400
Category : Technology & Engineering
Languages : en
Pages : 612
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Book Description
INTRODUCTION TO LOGISTICS SYSTEMS MANAGEMENT The updated new edition of the award-winning introductory textbook on logistics system management Introduction to Logistics Systems Management provides an in-depth introduction to the methodological aspects of planning, organization, and control of logistics for organizations in the private, public and non-profit sectors. Based on the authors’ extensive teaching, research, and industrial consulting experience, this classic textbook is used in universities worldwide to teach students the use of quantitative methods for solving complex logistics problems. Fully updated and revised, the third edition places increased emphasis on the complexity and flexibility required by modern logistics systems. In this context, the extensive use of data, descriptive analytics, predictive models, and optimization techniques will be invaluable to support the decisions and actions of logistics and supply chain managers. Throughout the book, brand-new case studies and numerical examples illustrate how various methods can be used in industrial and service logistics to reduce costs and improve service levels. The book: includes new models and techniques that have emerged over the past decade; describes methodologies for logistics decision making, forecasting, logistics system design, procurement, warehouse management, and freight transportation management; includes end-of-chapter exercises, Microsoft® Excel® files and Python® computer codes for each algorithm covered; includes access to a companion website with additional exercises, links to video tutorials, and supplementary teaching material. To facilitate creation of course material, additional LaTeX source data containing the formulae, optimization models, tables and algorithms described in the book is available to instructors. Introduction to Logistics Systems Management, Third Edition remains an essential textbook for senior undergraduate and graduate students in engineering, computer science, and management science courses. It is also a highly useful reference for academic researchers and industry practitioners alike.
